12 Retail jobs in Lagos

If you are a passionate, hardworking and ambitious salesperson who wants to work within a fun, friendly and rewarding environment where your input will have a direct impact into the ongoing success of our business, then we want to hear from you.

Role Description

This is a full-time hybrid role for a Retail Executive in the Sales Division at Leadway Assurance. The Retail Executive will be responsible for maintaining and expanding client relationships, identifying business opportunities, and meeting sales targets. The role is based in Lagos/ Sagamu/ Abeokuta /Ibadan with some work from home flexibility.

Key Responsibilities

• Building and maintaining clients relationship

• Handling clients questions, inquiries and complaints

• Generating leads from social media

• Maintaining clients records

• Meeting sales targets

• Preparing daily sales report

• Participate in team meetings

• Making sales calls

Qualification

• Minimum HND/B.Sc in any discipline

• Excellent customer service skills

• Good negotiation and problem solving skills

• Effective communication and presentation skills

• Strong verbal and written skills

Qualified and interested candidates should apply.

Company Description

MUTUAL BENEFITS is a leading brand in the Nigerian Insurance Industry, with strong capitalization and a team of highly trained professionals. The company has a respectable Board and access to the International Insurance Market. MUTUAL BENEFITS is the flagship of insurance in Liberia and also operates in the Republic of Niger, delivering excellent services to all stakeholders.

Role Description

This is a full time hybrid for a Retail Executive at Mutual Benefits Assurance Plc in Lagos. The retail Executive will be responsible for market planning, market research, communication, sales, and marketing activities on a day-to-day basis.

Qualifications:
B.sc/HND in any discipline.

• Market Planning and Market Research skills
• Strong Communication and Sales abilities
• Marketing expertise
• Experience in developing and implementing sales strategies
• Excellent analytical and problem-solving skills
• Previous experience in the insurance industry is a plus
• Must have completed NYSC or have exemption letter

At M-KOPA, We Finance Progress.

Recognized twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa. At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-

The main purpose of a Regional Retail Coordinator is to support retail shops, depots and stock points on day-to-day basis on logistics, stock, customer and sales service for smooth running and resolution of issues.

Duties

• Stock in shops: Mitigate stock shortage occurrence in the region by re-ordering understocked SKUs to individual shops
• Aged stock: Support FSMs, SEs and shops in aged stock returns and reallocations as well as in reporting lost phones
• DSR stock holding: Support FSMs, SEs, and shops to ensure all active selling DSRs and new DSRs are holding stock within the min-max levels
• Phone repairs: Manage the delivery of phones to repair center within SLA and customers pick repaired phones within SLA too
• Cancellations: Ensure cancellations within the region are closed in time.
• Resolve issues experienced by shop assistants as they arise
• Any other tasks assigned by the supervisor

Requirements

• At least 2 years of working in sales or retail field
• Proficiency in Microsoft Office with basic MS Excel and MS word knowledge and good reporting skills
• A good leader with empathy ready to support low-level employees
• Clear communication on email, telephone, in person.
• Able to self-manage and take initiative without being micro-managed.
• At least a college diploma in a business-related field

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

At M-KOPA, We Finance Progress.
Recognized twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa. At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at
m-
.

The main purpose of a Regional Retail Coordinator is to support retail shops, depots and stock points on day-to-day basis on logistics, stock, customer and sales service for smooth running and resolution of issues.

Duties

• Stock in shops: Mitigate stock shortage occurrence in the region by re-ordering understocked SKUs to individual shops
• Aged stock: Support FSMs, SEs and shops in aged stock returns and reallocations as well as in reporting lost phones
• DSR stock holding: Support FSMs, SEs, and shops to ensure all active selling DSRs and new DSRs are holding stock within the min-max levels
• Phone repairs: Manage the delivery of phones to repair center within SLA and customers pick repaired phones within SLA too
• Cancellations: Ensure cancellations within the region are closed in time.
• Resolve issues experienced by shop assistants as they arise
• Any other tasks assigned by the supervisor

Requirements

• At least 2 years of working in sales or retail field
• Proficiency in Microsoft Office with basic MS Excel and MS word knowledge and good reporting skills
• A good leader with empathy ready to support low-level employees
• Clear communication on email, telephone, in person.
• Able to self-manage and take initiative without being micro-managed.
• At least a college diploma in a business-related field

Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at
m-
.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

Our client is a premier children’s fashion retail brand, widely recognized for its exceptional product quality, trusted customer experience, and bold, contemporary style. With an expanding footprint across Nigeria and a growing regional presence, the brand continues to set the standard in the children’s apparel market.

As the company deepens its customer relationships and expands its digital and retail reach, it is seeking a strategic and creative Marketing Manager to lead brand visibility, market positioning, and customer engagement across channels.

The Marketing Manager will be responsible for crafting and executing integrated marketing strategies that elevate brand equity, grow customer loyalty, and drive commercial performance across both online and in-store platforms.

This is a critical leadership role that requires a strong command of retail marketing, digital engagement, consumer insight, and cross-functional collaboration. The ideal candidate combines strategic thinking with hands-on execution and thrives in a dynamic, customer-centric environment.

Develop and lead comprehensive brand marketing strategies aligned with business growth goals and market positioning priorities.

Plan and execute end-to-end marketing campaigns across digital, traditional, and experiential platforms — from concept to measurement.

Oversee social media strategy, influencer partnerships, and content creation to drive engagement, storytelling, and community-building.

Drive customer acquisition and retention through loyalty programs, CRM initiatives, and segmented promotional campaigns.

Manage and optimize the marketing budget, ensuring data-driven resource allocation for maximum impact and ROI.

Conduct ongoing market research and competitive benchmarking to surface insights, track trends, and inform brand decisions.

Collaborate closely with Sales, Retail Operations, Product, and eCommerce teams to ensure alignment between marketing efforts and commercial objectives.

Track and report on key brand and campaign performance metrics, using analytics to continuously improve strategy and execution.

Guide and review all creative and visual output to ensure brand consistency, clarity, and resonance across all customer touchpoints.

Bachelor’s degree in Marketing, Business, Communications, or a related field (MBA is a plus).

Minimum of 5–7 years of experience in retail, lifestyle, or fashion marketing, with at least 2 years in a managerial role.

Strong track record of executing integrated marketing campaigns that drive tangible brand and revenue outcomes.

Proficient in digital marketing tools, analytics platforms, and CRM systems.

Excellent storytelling, content, and brand strategy instincts, with a sharp eye for visual identity and communication quality.

Highly collaborative, organized, and results-driven, with strong project management skills.

Experience working in consumer-focused retail environments with high brand expectations is preferred.

The Store Manager is responsible for overseeing the day-to-day operations of the store, ensuring efficient and profitable store management. This role involves maintaining high levels of customer satisfaction, and ensuring compliance with company policies and procedures.

Key Responsibilities:

• Monitor store performance and take action to improve results.
• Resolve customer issues and complaints promptly and professionally.
• Oversee daily store operations including opening and closing procedures.
• Manage inventory levels and ensure proper stock rotation.
• Coordinate with suppliers and manage deliveries.
• Ensure visual merchandising standards are maintained.
• Monitor and control expenses in line with budget goals.
• Prepare stock reports and analyze performance metrics.
• Maintain a clean, organized, and safe store environment.
• Enforce company policies and procedures.

Requirement:

• OND/HND or equivalent required; Bachelor's degree in Business or related field preferred.
• Minimum 2–5 years of relevant experience.
• Proven experience as a store manager or in a similar role.
• Strong leadership and interpersonal skills.
• Excellent customer service and communication abilities.
• Strong organizational and problem-solving skills.
• Familiarity with inventory management and point-of-sale systems.
• Basic understanding of financial reports and sales analysis.

If interested, please send your CV to Only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: ₦100, ₦150,000.00 per month

We are seeking an experienced and highly motivated Store Manager to oversee the day-to-day operations of the supermarket. The Store Manager will be responsible for ensuring smooth business operations, driving sales, managing staff, maintaining high standards of customer service, and ensuring compliance with company policies and regulations.

Key Responsibilities

• Oversee daily store operations, including sales, inventory management, and customer service.
• Develop and implement strategies to increase sales, expand customer base, and improve profitability.
• Supervise, train, and evaluate staff to ensure productivity and adherence to company standards.
• Monitor stock levels, place orders, and coordinate with suppliers to ensure product availability.
• Ensure compliance with health, safety, and hygiene standards.
• Handle customer complaints and resolve issues promptly and professionally.
• Analyze sales reports, prepare budgets, and track financial performance of the store.
• Maintain store cleanliness, visual merchandising, and proper product display.
• Enforce company policies, standards, and procedures.
• Foster a positive work environment that encourages teamwork and employee engagement.

Qualifications and Skills

• Bachelor's degree in Business Administration, Management, or related field (preferred).
• Proven experience as a retail/store manager or in a supervisory role in a supermarket/retail environment.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and customer service skills.
• Ability to analyze data, prepare reports, and make strategic decisions.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and retail management software (POS systems).
• Knowledge of inventory control, merchandising, and retail operations.

Key Competencies

• Leadership & decision-making
• Problem-solving & conflict resolution
• Sales and goal orientation
• Financial acumen
• Time management
• Attention to detail

Working Conditions

• Full-time, on-site role with flexible hours including weekends and holidays as required.
• Fast-paced retail environment requiring standing for long periods and occasional lifting.

Job Type: Full-time

Pay: ₦130, ₦150,000.00 per month