822 Human Resources jobs in Nigeria

• We are seeking a Service Accountant to act as a strategic financial partner in service delivery operations. The role is responsible for ensuring accurate tracking, analysis, and reporting of service-related costs, revenues, and profitability.
• It plays a critical part in aligning financial integrity with operational performance by driving informed decision-making through compliant revenue recognition, timely receivable billing, prompt supplier payments, and effective cost management.
• This position requires a strong grasp of accounting principles combined with an understanding of service business dynamics.

Responsibilities

• Maintain accurate and up-to-date records of all financial transactions in line with company policies and IFRS.
• Record, classify, and reconcile transactions including service-related costs, project expenditures, vendor accounts, and intercompany balances.
• Prepare Monthly, Quarterly, and Annual financial statements, budgets, Profit & Loss (P&L) statements, management reports, and margin analysis.
• Monitor Accounts Payable and Receivable, ensuring timely billing, collections, and compliance with contract terms.
• Generate, validate, and process invoices based on contracts, milestones, or timesheets, and track unbilled revenue for accurate reporting.
• Reconcile bank statements and manage cash flow forecasts to support operational liquidity.
• Manage the fixed assets register, including depreciation schedules, asset tracking, and verification.
• Monitor service profitability, analyze cost and revenue trends, investigate variances, and recommend corrective actions.
• Allocate direct, indirect, and overhead costs appropriately across projects, departments, or service lines.
• Support budgeting and forecasting processes, providing variance analysis and financial insights to guide decision-making.
• Ensure accurate tax computations, including VAT, withholding tax, and corporate tax, with timely filing and remittances.
• Collaborate with commercial, procurement, HR, logistics, and operations teams to ensure proper cost allocation and financial reporting.
• Maintain audit-ready documentation for financial transactions, billing, and revenue processes, and support internal and external audits.
• Implement and monitor internal controls to safeguard company assets, prevent fraud, and ensure compliance with statutory and regulatory requirements.
• Partner with service delivery and operations teams, providing financial guidance, reporting, and insight on performance.
• Participate in project or service planning meetings to provide financial input and track commitments against budgets.
• Develop financial models, templates, and analytical tools to enhance accuracy, efficiency, and transparency in financial management.
• Provide training and guidance to non-financial staff on financial processes, compliance, and cost awareness.

Qualifications

• Bachelor's Degree in Accounting, Finance or a related field.
• 5-7 years of general Accounting and Finance experience out of which 3 years would have been in the Oil & Gas Industry.
• Master's Degree is an advantage.
• Must be ICAN Certified
• Strong Analytical and Problem-solving skills
• Skilled in Budgeting, Forecasting, and Variance Analysis
• Ability to prepare Financial Reports
• Competence in Tax Planning and Computation.

Method of Application

Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.

Customer Service Officer

Location: Nigeria / Dallas, Texas (depending on branch)

Department: Customer Service

Reports To: Customer Service Manager / Operations Manager

Job Summary

The Customer Service Officer is responsible for ensuring excellent service to all customers

of Mama Jones Foods Nigeria and Mama Jones African Market. The role involves handling

customer inquiries, managing orders, resolving complaints, and maintaining accurate

records to enhance customer satisfaction and loyalty.

Key Responsibilities

1. Customer Interaction

• Serve as the first point of contact for customers via phone, email, or in-person.

• Assist customers with placing orders, checking product availability, and providing product

information.

• Gather customer feedback and communicate insights to management.

2. Operational Support

• Coordinate with production, logistics, and sales teams to ensure timely delivery of orders.

• Monitor inventory and inform customers of stock levels.

• Resolve customer complaints or issues promptly, professionally, and courteously.

3. Administrative Duties

• Maintain accurate records of customer interactions and transactions.

• Prepare reports on customer service metrics and feedback.

• Ensure all communications are documented in the company CRM system.

Qualifications & Skills

• Bachelor's degree in Business Administration, Marketing, or related field preferred.

• Previous experience in customer service, especially in food, retail, or FMCG industry.

• Excellent verbal and written communication skills.

• Strong problem-solving and conflict-resolution abilities.

• Familiarity with CRM software and basic office applications (Word, Excel, etc.).

Key Competencies

• Customer-focused and service-oriented

• Attention to detail and accuracy

• Team player with collaborative mindset

- Ability to work under pressure in a fast-paced environment

Working Conditions

• Full-time,Remote role, will involve weekends.Work is done on a shift rotation basis ,It could be morning ,Evening or weekend shifts .

Job Type: Full-time

Pay: ₦150,000.00 per month

Location:

• Lagos (Preferred)

Expected Start Date: 01/11/2025

Customer Service Representative

Location: Lagos Island (proximity required)

Employment Type: Full-time

Work Model: On-site; hybrid available upon confirmation

Experience: 3–5 years

About the Role

We're seeking a smart, detail-oriented Customer Service Representative who delivers precise, professional support across phone, chat, email, and in-person interactions. You'll help us keep clients delighted while maintaining meticulous records and strict confidentiality.

Key Responsibilities

• Respond to client inquiries via chat, phone, email, and in-person—professionally and on time.

• Resolve client concerns accurately while upholding the firm's standards.

• Collate and maintain data with exceptional attention to detail.

• Keep comprehensive records of all client interactions and service requests.

• Handle confidential client information with discretion.

• Collaborate with legal and administrative teams to ensure seamless service delivery.

Requirements

• 3–5 years' experience in a client-facing customer service role (professional services experience is a plus).

• Strong written and verbal communication skills.

• High accuracy and organization; comfortable managing multiple requests at once.

• Proficiency with email tools and basic office software (e.g., Google Workspace or MS Office); familiarity with CRM/helpdesk tools is an advantage.

• Integrity and respect for confidentiality.

• Ability to work from Lagos Island (proximity is mandatory).

Send CV to

TALIBAKES CUSTOMER SERVICE REPRESENTATIVE

Our client (a top-tier baking and confectionery store) is hiring for the role of a customer service representative. The customer service representative is responsible for maintaining the front home of the business and is required to ensure 100% customer satisfaction.

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. You will be responsible for managing all inquiries, relating them to the relevant department, managing the production of confectionery, and ensuring every customer is satisfied.

If you have what it takes to be hands-on, use your initiative, and charm the socks off customers, then you should apply.

Location: Lekki Phase One

Work Hours: 8am - 6pm (Mondays - Saturdays)

Availability to start: As soon as possible

Duties and Responsibilities

• Respond to all customer enquiries by mail, text message, phone calls, website bookings, etc.
• Own overall relationship with customers
• Ensure retention and satisfaction of all customers
• Deliver the highest level of professional service to customers
• Ensure outstanding customer satisfaction by maintaining strong working relationships.
• Handle client issues and complaints throughout the implementation life cycle in a timely and accurate manner.
• Maintain complete and accurate customer correspondence data.
• Develop and update client-related reports.
• Understanding key customer individual needs and addressing these.
• Managing client relationships to build a reputation for excellent service and generate repeat business.
• Managing the company's social media handles.
• Keeping customers updated on the latest products in order to increase sales.
• Negotiate and manage agreements through the business contract process.
• Identify and develop problem-solving methodologies to resolve customer issues.

Requirements

• Bachelor's degree/ OND/HND
• 2 years' Experience in customer relations or any other relevant role
• Strong written and verbal communication skills
• Excellent problem-solving skill
• Detail-oriented
• Demonstrate ability to increase customer retention and satisfaction
• Strong interpersonal and customer relation skills
• Ability to work effectively with minimal supervision
• Strong organizational skills
• Proficiency in all Microsoft applications.
• Excellent time management, project organization, and follow-through skills.
• Positive attitude focused on customer satisfaction.

Job Type: Full-time

Pay: ₦150, ₦180,000.00 per month

Key Responsibilities

• Develop and implement effective recruitment and onboarding strategies to attract and retain top talent.
• Foster a positive and inclusive organizational culture through innovative employee engagement initiatives.
• Act as the primary point of contact for employee relations matters, providing guidance and support.
• Design and oversee performance management processes that align with business goals.
• Administer competitive compensation and benefits programs, ensuring compliance with regulations.
• Develop, implement, and maintain HR policies and procedures in line with labor laws.
• Lead HR strategy and organizational development initiatives, including succession planning and DEI efforts.
• Mentor, guide, and manage the HR team to drive high performance and professional growth.
• Conduct exit interviews and analyze employee feedback to improve retention and workplace practices.
• Drive HR projects and initiatives that enhance organizational effectiveness and employee satisfaction.

Job Type: Full-time

Pay: ₦250, ₦300,000.00 per month

Location:
Hybrid (Remote + occasional office visits in Lagos, Nigeria, 1–2 times per month, Monday–Saturday)

Employment Type:
Part-time / Flexible Hybrid

About Kubona

Kubona is a premium, online-driven fashion accessories retailer offering Italian Leather Shoes, Automatic Movement Watches, Full Grain Leather Briefcases, 100% Leather Handbags, Lightweight Sunglasses, Leather Belts, and Leather Luggage. We are a growing small business dedicated to superior craftsmanship and customer experience, providing timeless luxury at 30–50% less than international brands.

We are seeking a
Human Resources (HR) Manager
who will support our people strategy and help Kubona scale. This individual will be instrumental in recruitment, training, performance management, and organizational development—ensuring we attract, develop, and retain the right talent for growth.

Key Responsibilities

1. Recruitment & Talent Acquisition

• Develop and manage end-to-end recruitment processes for retail, operations, and support roles.
• Build talent pipelines by leveraging job boards, social media, referrals, and retail industry networks.
• Conduct interviews, evaluate candidates, and support final selection.

2. Training & Development

• Identify training needs across teams (sales, customer service, operations, logistics).
• Recommend training providers, courses, and learning methods suited for a small but growing retail business.
• Develop and oversee onboarding programs for new hires.

3. Organizational Structure & Development

• Review and recommend organizational structures to support growth.
• Define clear job roles, reporting lines, and competencies for each function.
• Support leadership in aligning people strategy with business goals.

4. Performance Management

• Design and implement a performance management system tailored for small teams.
• Introduce KPIs and performance review processes.
• Coach managers on setting goals, giving feedback, and motivating employees.

5. HR Operations & Compliance

• Maintain employee records and ensure compliance with labor laws.
• Support workplace culture, engagement, and employee relations.
• Advise management on HR policies, best practices, and employee well-being.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or related field. HR certification is an advantage.
• 3–5 years' HR management experience, preferably in retail, e-commerce, or small-to-medium businesses.
• Strong knowledge of Nigerian labor law and HR best practices.
• Proven ability to handle recruitment, training, and performance management in lean environments.
• Excellent interpersonal, communication, and organizational skills.
• Strategic thinker with a hands-on approach, adaptable to fast-paced growth.
• Comfortable in a hybrid work environment with occasional in-office collaboration.

What We Offer

• A flexible hybrid work arrangement (1–2 office visits per month).
• Opportunity to shape HR processes from the ground up in a growing retail business.
• A collaborative and ambitious environment where your contributions directly drive company growth.
• Competitive compensation aligned with experience.

Job Summary:

We are looking for a hardworking and reliable Customer Service Assistant to join our supermarket team. In this role, you will be responsible for ensuring that shelves are fully stocked, well-organized, and clean to provide a positive shopping experience for customers.

Key Responsibilities:

• Restock shelves, displays, and refrigerators with merchandise
• Ensure all products are correctly labeled and priced
• Rotate stock to ensure items with the earliest expiry dates are placed at the front (FIFO method)
• Check for damaged or expired products and remove them from shelves
• Assist in unloading deliveries and moving stock to appropriate storage areas
• Keep aisles and shelves tidy and free of hazards
• Respond to customer inquiries and assist with locating items
• Work closely with team members to maintain inventory levels
• Support inventory counts and stock-taking activities
• Report low stock levels or missing items to supervisors

Qualifications:

• Previous retail or stocking experience is a plus but not required
• Good physical condition; ability to lift, bend, and stand for extended periods
• Strong attention to detail and organizational skills
• Ability to work efficiently with minimal supervision
• Friendly and helpful attitude towards customers
• Willingness to work flexible hours, including early mornings, evenings, weekends, and holidays

Education:

• OND or higher qualification required
• On-the-job training provided

Job Type: Full-time

Pay: ₦80,000.00 per month

Education:

• National Diploma (Required)

Location:

• Abuja (Required)

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for a Recruitment Specialist located in Lekki. The Recruitment Specialist will be responsible for sourcing and attracting candidates, conducting interviews, and hiring. Day-to-day tasks include posting job openings, reviewing applications, scheduling and conducting interviews, communicating with hiring managers, and onboarding new employees. Additionally, the Recruitment Specialist will assist with developing recruitment strategies and training new recruiters.

Qualifications

• Skills in Hiring, Recruiting, and Interviewing
• Excellent Communication skills
• Experience in Training and onboarding new employees
• Strong organizational and multitasking abilities
• Proficiency with recruitment software and tools
• Ability to meet deadlines and work in a fast-paced environment
• Bachelor's degree in Human Resources, Business Administration, or related field
• Experience in the recruitment industry is a plus

Key Responsibilities

• Work with hiring managers to identify staffing needs and define job requirements.
• Develop and post job ads across multiple platforms (job boards, social media, LinkedIn, etc.).
• Actively source candidates through networking, referrals, and direct outreach.
• Screen applications, conduct interviews, and assess candidate suitability.
• Coordinate and schedule interviews with hiring managers.
• Maintain candidate databases and recruitment reports.
• Ensure a positive and professional recruitment experience for all candidates.
• Stay updated on industry hiring trends and best practices.

We are looking for a HVAC service engineer with years of experience in servicing ACs, VRF and Chillers.

Responsibilities

• Will be responsible for the servicing of ACs, VRF and Chillers

• Must be able to work effectively under minimal supervision

• Should have a team spirit and must be able to effectively collaborate with other team members to achieve delivery on goals

• Must have effective communication skills

• Must be innovative and able to achieve successful resolutions based on previous wealth of experience

Qualification

Bachelors Degree in Mechanical Engineering or Electrical Engineering