7 Community & Social Care jobs in Nigeria

Position: Human Resources Manager
Industry: Information Technology (IT) Services br>Location: Ikoyi, Lagos, Nigeria
Job Type: Full-Time (On-site)
Budget: Open to Negotiation

As the Human Resources Manager, you will lead the development and execution of strategic HR plans, manage the recruitment lifecycle, champion a positive work culture, and ensure HR compliance across the organization. Your role will be key to maintaining organizational effectiveness and talent optimization in a high-growth technology environment.
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances or other issues
Manage the recruitment and selection process
Support current and future business needs through the development, engagement, motivation and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Maintain pay plan and benefits program
Assess training needs to apply and monitor training programs
Report to management and provide decision support through HR metrics
Ensure legal compliance throughout human resource management

Required Qualifications & Experience
Bachelor's degree in Human Resources, Business Administration, or a related field.
4–6+ years of progressive HR experience, including at least 2 years in a managerial or strategic role. < r>Demonstrable experience working with HR metrics and employee engagement strategies.
Strong leadership, interpersonal, and negotiation skills.
Good knowledge of HR systems and databases (e.g., HRIS platforms).
Sound understanding of Nigerian labor laws and compliance frameworks.
Ability to build trusted relationships across all levels of the organization.
People-oriented with a results-driven approach.

Job Summary:
Ensure a clean, organized, and functional environment at Workcity, providing essential support through cleaning duties and assisting with various errands to maintain smooth daily operations. br>
Key Responsibilities:
Perform daily cleaning tasks
Ensure all communal facilities (e.g., kitchen, lounge) are tidy, well-stocked, and ready for use.
Report any maintenance issues, damages, or necessary repairs to the relevant team members promptly.
Assist with running various errands as required, which may include picking up supplies, delivering documents, or other logistical tasks.
Provide general assistance to the Community team as needed to support daily operations.
Inventory Management:
Monitor and manage supplies for cleaning, restrooms, and kitchen areas, informing the relevant person when restocking is needed.

Required Qualifications & Experience:
Minimum of an SSCE/WAEC certificate.
Proven experience in a cleaning, facilities support, or assistant role, preferably in an office or commercial environment.
Ability to follow instructions and complete tasks efficiently.
Reliable, punctual, and hardworking.

Skills:
Attention to detail, reliability, ability to work independently, good physical stamina, and a proactive attitude.

Reporting To:
Community Manager / Operations Lead

Job Summary:
Gain hands-on experience in a dynamic coworking environment by assisting with front desk operations, supporting sales efforts, and contributing to a welcoming atmosphere for members and guests. br>
Key Responsibilities:
Answer incoming phone calls and respond to general email inquiries, directing them appropriately.
Assist with mail and package handling, ensuring proper delivery and dispatch.
Help maintain the cleanliness and organization of the reception area and common spaces.
Support the Community Associates in conducting tours for prospective members.
Assist with lead generation activities and follow-up on inquiries.
Learn and apply sales techniques for memberships and meeting room bookings.

Required Qualifications & Experience:
A recent graduate with a First Degree or HND in Business Administration, Marketing, Hospitality, or a related field.
Strong interest in sales, customer service, or operations within a dynamic work environment.
Excellent communication skills, both verbal and written.
Proficiency in Microsoft Office Suite.
Ability to learn quickly and adapt to new tasks.

Skills:
Customer service-oriented, eager to learn, proactive, strong interpersonal skills, organized, and reliable.

Job Summary:
Serve as the primary point of contact, handling front desk operations, managing client inquiries, and actively driving sales of memberships and services to foster a vibrant and thriving community. br>
Key Responsibilities:
Conduct tours for prospective members, effectively showcasing facilities and services.
Actively engage with leads to convert inquiries into new membership sales.
Identify opportunities for upselling and cross-selling additional services to existing members.
Achieve sales targets for memberships, meeting room bookings, and other community services.
Manage incoming calls, emails, and general inquiries, providing accurate and timely information.
Handle mail and package reception, distribution, and outgoing mail services.
Maintain a tidy and professional reception area and common spaces.
Process payments for memberships and services accurately.
Maintain accurate records of member information and sales activities in the CRM system.

Required Qualifications & Experience:
First degree or HND in Business Administration, Marketing, Hospitality, or a related field.
Prior experience in a customer-facing role, with a strong emphasis on sales and/or reception duties.
Proven ability to meet sales targets.
Excellent proficiency in Microsoft Office Suite and experience with CRM software.
Familiarity with co-working spaces or community environments is a plus.

Skills:
Exceptional communication (verbal and written), strong interpersonal, sales acumen, customer service, organizational, and problem-solving.

Overview of position
Working under the overall supervision of the DDRR Project Officer & under the direct supervision of the ICRS Project Officer the successful candidate will be responsible for in coordination with other members of the ICRS team in Gombe & Maiduguri will be responsible for providing quality psychosocial support to the beneficiaries of the ICRS project to improve their overall mental health as part of our clients DDRR program in Nigeria. br>Role objectives


Provide psychosocial first aid to the target population.
ecome fully familiar with psychological & psychosocial activities under the ICRS system & apply this knowledge to plan & implement regular individual & group recreational, educational & sensitization activities for beneficiaries as well as support groups & conflict mediation if necessary.
Provide individual counselling sessions tailored to the needs of the target population along with follow up sessions when deemed necessary.
Conduct & regularly update mental health & psychosocial assessments with ICRS beneficiaries.
Conduct ICRS profiling interviews & ensure accurate data entry when required.
Identify cases that require specialized institutions support & coordinate referral.
Identify cases for conducting psychosocial group activities & conduct the same.
Implement psychosocial support during family & community visits as well as bereavement support when necessary.
Update existing ICRS monitoring, evaluation & reporting tools such as databases according to deadlines established by the ICRS Officer.
Under the leadership of the ICRS Team Leader participate in regular staff meetings & other meetings with implementing partners & other relevant stakeholders.
Perform other related duties incidental to the work described herein & / or assigned by the ICRS Project Officer.

Project reporting


This role will be working under the overall supervision of the DDRR Project Officer & under the direct supervision of the ICRS Project Officer.

Key competencies


Bachelor’s degree in psychology or a related field. < r> M nimum of 3 years’ related working experience in psychology, social work, community mobilization, health. < r> W th strong computer literacy & excellent communication & interpersonal skills with the ability to work with minimum supervision.
Fluency in English, Hausa & any languages spoken locally.
Keeps strict confidentiality when required.
Ability to work independently & with minimal supervision.
Accepts & gives constructive criticism.
Meets deadline, cost & quality requirements for outputs.
Identifies the immediate & peripheral partners of own work.
Establishes & maintains effective working relationships with partners.
Identifies & monitors changes in the needs of partners, including donors, governments, vendors & program beneficiaries.
Keeps abreast of developments in own professional area.
Clearly communicates & listens to feedback on, changing priorities & procedures.
Listens effectively & communicates clearly, adapting delivery to the audience.
Articulates vision to motivate colleagues & follows through with commitments.
Sets clear & achievable goals consistent with agreed priorities for self & others.
Identifies issues, opportunities & risks central to responsibilities.
Works effectively with people from different cultures by adapting to relevant cultural contexts.
Actively contributes to an effective, collegial & agreeable team environment.
Works effectively with local authorities, stakeholders, beneficiaries & the broader community to advance country office or regional objectives.
Effectively applies knowledge of DDRR issues within organizational context.
Delivers on set objectives in strict deadlines.
Has knowledge of administrative & procedural aspects of reintegration & reconciliation.
Understands procurement principles, processes & standards.

Team management


This role has no team management responsibility.

Further information


Qualified female candidates are encouraged to apply for this role.


How to apply
Candidates interested in applying for this role need to register on the CTG website as a candidate and apply using this link:

Overview of position
Working under the overall supervision of the DDRR Project Officer & under the direct supervision of the ICRS Project Officer, the successful candidate will be responsible for assisting the planning, implementation & monitoring of socio economic counselling & assistance to ICRS beneficiaries. The ICRS project activities will be directly supervised by the ICRS Officer as the individual case management component of the DDRR program in Nigeria. br>Role objectives


Assist in the planning, counselling, implementation & monitoring of the ICRS socio economic activities, including ICRS beneficiary profiling survey & data entry.
onduct service providers mapping & identify local partners for possible cooperation in assisting the target population & referral for socio economic opportunities.
Assist working with ICRS Field Support Staff in the implementation & documentation of socio economic assistance activities, success stories, lessons learnt, impact & monitor closely each activity draft weekly & monthly plans & reports as well as draft adhoc activity reports when requested.
Facilitate collation of beneficiary mentoring & monitoring reports & conduct data entry on database on weekly & monthly basis.
Undertake regular field visits to support the implementation of socio economic activities & ensure immediate response to challenges faced by beneficiaries in the field when possible.
Assist the program to ensure effective, efficient & flexible implementation of approved ICRS projects / grants.
Closely monitor each activity & report any challenges or delays to ICRS Officer in timely manner.
Maintain friendly, open & professional communications with local counterparts, beneficiaries, contractors, suppliers, other agencies & organizations as well as local & national authorities.
Perform any other duties assigned by the ICRS Project Officer or the Unit Supervisor.

Project reporting


This role will be working under the overall supervision of the DDRR Project Officer & under the direct supervision of the ICRS Project Officer.

Key competencies


Bachelor’s degree in business, economics or other relevant social sciences or an equivalent combination of education & training. < r> M nimum 2 years of experience in income generating / livelihood projects, business development, community economic development, conflict resolution, community participation & / or psychosocial projects, ideally in the humanitarian sector.
Previous work experience with an international organization will be considered an asset.
Computer literacy, analytical & interpersonal skills are required.
Ability to work with minimum supervision.
Ability to travel extensively & work long hours.
A drive for results & ability to handle multiple tasks.
Fluency in English & locally spoken languages.
Experience in ICRS activities.
Keeps strict confidentiality when required.
Accepts & gives constructive criticism.
Meets deadline, cost & quality requirements for outputs.
Identifies the immediate & peripheral partners of own work.
Establishes & maintains effective working relationships with partners.
Identifies & monitors changes in the needs of partners, including donors, governments, vendors & program beneficiaries.
Keeps abreast of developments in own professional area.
Clearly communicates & listens to feedback on, changing priorities & procedures.
Listens effectively & communicates clearly, adapting delivery to the audience.
Articulates vision to motivate colleagues & follows through with commitments.
Sets clear & achievable goals consistent with agreed priorities for self & others.
Identifies issues, opportunities & risks central to responsibilities.
Works effectively with people from different cultures by adapting to relevant cultural contexts.
Actively contributes to an effective, collegial & agreeable team environment.
Works effectively with local authorities, stakeholders, beneficiaries & the broader community to advance our clients objectives.
Effectively applies knowledge of DDRR issues within organizational context.
Delivers on set objectives according to strict deadlines.
Has knowledge of administrative & procedural aspects of reintegration & reconciliation.
Understands procurement principles, processes & standards.

Team management


This role has no team management responsibility.

Further information


Qualified female candidates are encouraged to apply for this role.


How to apply
Candidates interested in applying for this role need to register on the CTG website as a candidate and apply using this link: