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Lagos presents numerous customer service job openings across its commercial sectors. These roles often involve direct interaction with clients, requiring excellent communication and problem-solving skills. Businesses in Lagos, from retail to banking, are consistently looking for professionals to manage client relationships and provide effective support.

Opportunities exist for entry-level customer service representatives, as well as managerial roles overseeing customer service teams. The ability to handle inquiries efficiently and ensure client satisfaction is a core requirement for most customer-facing positions. Candidates will find opportunities in call centers, customer support departments, and various service-oriented organizations.

The demand for skilled customer service personnel in Lagos continues to grow. Therefore, those with experience in client management, conflict resolution, and relationship building can find several positions to explore. Candidates can find a range of jobs suiting varying skill levels and career goals, making Lagos a great place for customer service professionals.

What People Ask

Customer service roles in Lagos typically offer a monthly salary between ₦50,000 and ₦150,000. This range can vary based on experience, the specific company, and the complexity of the role. Entry-level positions may start at the lower end, while more experienced professionals can earn towards the higher end.

Customer service representatives in Lagos usually handle customer inquiries, resolve complaints, and provide information about products or services. They may also process orders, manage accounts, and maintain customer records. Strong communication and problem-solving skills are often required.

Most customer service positions in Lagos require at least a secondary school certificate. Some employers may prefer candidates with a diploma or degree in a related field. Good communication skills, computer literacy, and a customer-focused attitude are also important.

Some of the top employers for customer service roles in Lagos include telecommunication companies like MTN and Airtel, and banks such as Access Bank. These companies often have large customer service departments.

Customer service roles in Lagos can lead to opportunities in team leadership, training, or quality assurance. With experience, individuals can move into supervisory or management positions. Some may also transition into other departments like sales or marketing.

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2 Customer Service jobs in Lagos

Female Customer Service Officer Job at Lacare Staffing Solutions

Lagos, Lagos Lacare Staffing Solutions

Posted today

Job Viewed

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Job Description

full-time

Lacare Staffing Solutions - Our client, a top Hotel in Lekki, is recruiting to fill the position below:

Job Position: Female Customer Service Officer

Job Location:  Lekki, Lagos
Employment Type: Full-time

Requirements

  • Female Customer Service Officer with Computer skills
  • Candidates should possess an HND / B.Sc with 1 - 2 years of work experience.
    • …
This advertiser has chosen not to accept applicants from your region.

CUSTOMER CARE EXECUTIVE @Lagos - Internet Service Provider (Telecommunication).

1234 Lagos, Lagos Excelminds Corporate Services

Posted 19 days ago

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Job Description

Permanent

Handle inbound and outbound customer calls, chats, and emails

Provide accurate information on products and services

Resolve customer complaints and escalate issues when necessary

Maintain customer records and update databases

Ensure customer satisfaction through professional communication

Follow up with customers to confirm issue resolution

Support sales and retention by promoting company services

Adhere to company policies and service standards

Requirements

Bachelor’s degree or equivalent qualification

Previous experience in customer service (ISP/telecom preferred)

Strong communication and interpersonal skills

Problem-solving and conflict-resolution ability

Proficiency in MS Office and CRM software

Ability to work under pressure and handle multiple tasks

Good listening skills and patience

Teamwork and adaptabilityHandle customer inquiries, resolve complaints.

BenefitsSalary: ₦120,000 - ₦150,000
This advertiser has chosen not to accept applicants from your region.
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Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Customer Service Jobs View All Jobs in Lagos
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