6 Customer Service jobs in Lagos
Customer Service Officer
Lagos, Lagos
Marbleclear limited
Posted today
Job Viewed
Job Description
Key Requirements:
OND, HND, or B.Sc. in any relevant field. br>0–1 year of experience in a customer-facing role (automobile or service industry experience is a plus). < r>Excellent communication and interpersonal skills.
Basic understanding of invoicing and billing processes.
Proficiency in Microsoft Office tools (especially Word and Excel).
Strong organizational and multitasking abilities.
Customer-focused mindset with a friendly and professional attitude.
Key Responsibilities:
Receive and attend to customers both physically and via phone or digital channels.
Take job requests and accurately document customer needs and service requirements.
Schedule and manage service bookings in coordination with the operations/workshop team.
Generate invoices, process payments, and handle basic billing tasks.
Maintain a detailed log of customer interactions, bookings, and complaints.
Provide timely updates to customers on job progress and completion timelines.
Resolve customer inquiries or escalate issues to the appropriate department.
Follow up with customers after service to ensure satisfaction and gather feedback.
Keep the reception and customer service area neat and welcoming.
Support the admin and operations team with clerical tasks as needed.
OND, HND, or B.Sc. in any relevant field. br>0–1 year of experience in a customer-facing role (automobile or service industry experience is a plus). < r>Excellent communication and interpersonal skills.
Basic understanding of invoicing and billing processes.
Proficiency in Microsoft Office tools (especially Word and Excel).
Strong organizational and multitasking abilities.
Customer-focused mindset with a friendly and professional attitude.
Key Responsibilities:
Receive and attend to customers both physically and via phone or digital channels.
Take job requests and accurately document customer needs and service requirements.
Schedule and manage service bookings in coordination with the operations/workshop team.
Generate invoices, process payments, and handle basic billing tasks.
Maintain a detailed log of customer interactions, bookings, and complaints.
Provide timely updates to customers on job progress and completion timelines.
Resolve customer inquiries or escalate issues to the appropriate department.
Follow up with customers after service to ensure satisfaction and gather feedback.
Keep the reception and customer service area neat and welcoming.
Support the admin and operations team with clerical tasks as needed.
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Lagos, Lagos
Sharer Global Enterprise
Posted today
Job Viewed
Job Description
Key Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times. br>Responding promptly to customer inquiries. < r> ommunicating with customers through various channels. < r> cknowledging and resolving customer complaints. < r> nowing our products inside and out so that you can answer questions. < r>
Qualifications and Experience:
xperience: At least one year of experience in a similar role. < r> xcellent oral and written communication skills < r> trong negotiation and communication skills. < r> roficiency in MS Office < r> bility to perform in a fast-paced, target-driven environment. < r> ighly organised < r> trong people management skills
Maintaining a positive, empathetic, and professional attitude toward customers at all times. br>Responding promptly to customer inquiries. < r> ommunicating with customers through various channels. < r> cknowledging and resolving customer complaints. < r> nowing our products inside and out so that you can answer questions. < r>
Qualifications and Experience:
xperience: At least one year of experience in a similar role. < r> xcellent oral and written communication skills < r> trong negotiation and communication skills. < r> roficiency in MS Office < r> bility to perform in a fast-paced, target-driven environment. < r> ighly organised < r> trong people management skills
This advertiser has chosen not to accept applicants from your region.
1
Customer service Officer
Lagos, Lagos
Sterling Homes ltd
Posted today
Job Viewed
Job Description
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• esponding promptly to customer inquiries. br>• C mmunicating with customers through various channels. < r>• A knowledging and resolving customer complaints. < r>• K owing our products inside and out so that you can answer questions. < r>• P ocessing forms, applications and requests. < r>• K eping updated records of customer information, interactions, transactions, comments and complaints. < r>• E suring referrals and repeat sales are made by clients. < r>• C mmunicating and coordinating with colleagues as necessary. < r>• P oviding feedback on the efficiency of the customer service process. < r>Ensure customer satisfaction and provide professional customer support.
• esponding promptly to customer inquiries. br>• C mmunicating with customers through various channels. < r>• A knowledging and resolving customer complaints. < r>• K owing our products inside and out so that you can answer questions. < r>• P ocessing forms, applications and requests. < r>• K eping updated records of customer information, interactions, transactions, comments and complaints. < r>• E suring referrals and repeat sales are made by clients. < r>• C mmunicating and coordinating with colleagues as necessary. < r>• P oviding feedback on the efficiency of the customer service process. < r>Ensure customer satisfaction and provide professional customer support.
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Officer (Healthcare)
Lagos, Lagos
HRD solutions
Posted 1 day ago
Job Viewed
Job Description
Job Title: Customer Service Officer (Healthcare)
br>Location: Ikoyi Lagos
Employment Type: Full-time
Reports To: Clinic Manager
Salary: 400,000.00 – 500,000.00 < r>
Job Duties:
We are hiring for the position of Customer Service Officer , We believe that a patient’s experience begins the moment they walk through our doors—and our Customer Service Officers are at the heart of that experience.
Key Responsibilities:· br>Greet patients and visitors warmly and professionally.· br>Respond to phone calls, emails, and walk-in inquiries promptly and courteously.· br>Provide clear information about services, procedures, and appointment scheduling.· br>Resolve patient complaints or escalate issues to relevant departments as needed.· br>Collaborate with medical, nursing, and administrative staff to enhance patient satisfaction.· br>Assist in managing the reception area, ensuring it is clean, organized, and welcoming.
Requirements:· OND/HND/B.Sc. in any discipline (Social Sciences or Health-related fields preferred).· Minimum of 5 years ‘and above experience in a customer-facing in healthcare.· Strong communication and interpersonal skills.·
A ility to remain calm under pressure and handle sensitive information with discretion.· Proficiency in Microsoft Office and basic computer applications.· < r>Knowledge of hospital operations is an added advantage.
What We Offer:· br>A supportive and professional work environment.· br>Competitive salary and benefits.· br>Opportunities for training and career growth.· br>A chance to make a meaningful impact on patients’ lives every day.
br>Location: Ikoyi Lagos
Employment Type: Full-time
Reports To: Clinic Manager
Salary: 400,000.00 – 500,000.00 < r>
Job Duties:
We are hiring for the position of Customer Service Officer , We believe that a patient’s experience begins the moment they walk through our doors—and our Customer Service Officers are at the heart of that experience.
Key Responsibilities:· br>Greet patients and visitors warmly and professionally.· br>Respond to phone calls, emails, and walk-in inquiries promptly and courteously.· br>Provide clear information about services, procedures, and appointment scheduling.· br>Resolve patient complaints or escalate issues to relevant departments as needed.· br>Collaborate with medical, nursing, and administrative staff to enhance patient satisfaction.· br>Assist in managing the reception area, ensuring it is clean, organized, and welcoming.
Requirements:· OND/HND/B.Sc. in any discipline (Social Sciences or Health-related fields preferred).· Minimum of 5 years ‘and above experience in a customer-facing in healthcare.· Strong communication and interpersonal skills.·
A ility to remain calm under pressure and handle sensitive information with discretion.· Proficiency in Microsoft Office and basic computer applications.· < r>Knowledge of hospital operations is an added advantage.
What We Offer:· br>A supportive and professional work environment.· br>Competitive salary and benefits.· br>Opportunities for training and career growth.· br>A chance to make a meaningful impact on patients’ lives every day.
This advertiser has chosen not to accept applicants from your region.
3
Customer/Service Delivery Executive
234 Lagos, Lagos
Sigma Consulting Group
Posted 12 days ago
Job Viewed
Job Description
Location: Lekki, Lagos, NigeriaExperience:2-4 yearsEmployment Type: Full TimeNet Monthly Salary: 250,000*Job Summary:*We are seeking a customer-focused and results-driven Customer Service Delivery Executive to ensure excellent service delivery to our clients. The successful candidate will be responsible for coordinating field sales operations, providing post-sales support, and ensuring timely resolution of client inquiries and complaints.*Responsibilities:*- Provide exceptional customer service to clients- Coordinate field sales operations and ensure seamless delivery of services- Respond to client inquiries and resolve complaints in a timely and professional manner- Track and analyze customer feedback to identify areas for improvement- Collaborate with internal teams to ensure customer satisfaction- Develop and maintain strong relationships with clientsRequirements-2-4 years of experience in customer service or service delivery- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work in a fast-paced environment- Proficient in Microsoft Office Suite and CRM systemsBenefits-Competitive salary- Health insurance- Pension contributions- Opportunities for career growth and development- Supportive team environmentIf you're passionate about delivering exceptional customer service and have a track record of success in service delivery, we'd love
This advertiser has chosen not to accept applicants from your region.
4
Customer Support Officer
Lagos, Lagos
Main Service Logistics
Posted 19 days ago
Job Viewed
Job Description
Job Summary
We are looking for a Customer Service Representative to handle customer inquiries and complaints, process orders, and manage customer relationships effectively across various communication channels. This role requires professionalism, empathy, and the ability to thrive in a fast-paced environment. br>
Job Description
Responsibilities:
1. Maintain a positive, empathetic, and professional attitude toward customers at all times.
2. Provide prompt and friendly customer support daily.
3. Confirm payments made by customers and accurately input them into the computer platform.
4. Collect payments from customers and issue receipts.
5. Ensure speed and accuracy in billing and processing client payments.
6. Acknowledge and resolve customer complaints effectively and professionally.
7. Develop a thorough understanding of our services to answer customer inquiries confidently.
8. Keep detailed records of customer interactions, transactions, comments, and complaints.
9. Communicate and coordinate with colleagues and other departments as needed.
10. Provide feedback to management on the efficiency of the customer service process.
11. Supervise and manage a team of junior customer service representatives.
12. Ensure customer satisfaction and provide professional support throughout customer interactions.
Requirements:
1. Minimum of a diploma in any discipline.
2. Female candidates are preferred.
3. Proficiency in Microsoft Office and general computer literacy.
4. Ability to remain calm under pressure or when dealing with upset customers.
5. Experience working in customer service roles or teams is an advantage.
6. Candidates must reside in or around Amuwo Odofin, Festac, Ago Palace Way, Satellite Town, or nearby areas.
7. Proximity to the office branch at Trade-Fair is a significant advantage.
We are looking for a Customer Service Representative to handle customer inquiries and complaints, process orders, and manage customer relationships effectively across various communication channels. This role requires professionalism, empathy, and the ability to thrive in a fast-paced environment. br>
Job Description
Responsibilities:
1. Maintain a positive, empathetic, and professional attitude toward customers at all times.
2. Provide prompt and friendly customer support daily.
3. Confirm payments made by customers and accurately input them into the computer platform.
4. Collect payments from customers and issue receipts.
5. Ensure speed and accuracy in billing and processing client payments.
6. Acknowledge and resolve customer complaints effectively and professionally.
7. Develop a thorough understanding of our services to answer customer inquiries confidently.
8. Keep detailed records of customer interactions, transactions, comments, and complaints.
9. Communicate and coordinate with colleagues and other departments as needed.
10. Provide feedback to management on the efficiency of the customer service process.
11. Supervise and manage a team of junior customer service representatives.
12. Ensure customer satisfaction and provide professional support throughout customer interactions.
Requirements:
1. Minimum of a diploma in any discipline.
2. Female candidates are preferred.
3. Proficiency in Microsoft Office and general computer literacy.
4. Ability to remain calm under pressure or when dealing with upset customers.
5. Experience working in customer service roles or teams is an advantage.
6. Candidates must reside in or around Amuwo Odofin, Festac, Ago Palace Way, Satellite Town, or nearby areas.
7. Proximity to the office branch at Trade-Fair is a significant advantage.
This advertiser has chosen not to accept applicants from your region.
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