197 Oil & Gas jobs in Nigeria

restaurant operations manager at ikoyi, lagos

Lagos, Lagos NGN250000 Y Jibs-Ray Nigeria Ltd

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Job Description

We are seeking an experienced Brand Operations Manager with at least 3 years of proven expertise in the Quick Service Restaurant (QSR) industry. The ideal candidate will be responsible for ensuring smooth daily operations, maintaining high standards of customer service, managing staff, and driving sales growth in a fast-paced environment.

Key Responsibilities:

Production Operations:

  • Manage daily front and back-of-house operations, including staff supervision, shift organization, and performance evaluation.
  • Hands-on experience in kitchen management
  • Knowledge of recipe documentation
  • Overseas the entire business operations, ensuring a lean operation is maintained
  • Products research and development

Customer Service:

  • Manage customers satisfaction, through right product delivery, on-time delivery, in right quantity, to right location, with competitive and cost saving delivery
  • Liaise with other sales team member on customer orders interfacing between client & company
  • Maintain an excellent customer service and professional relationship between the organization, existing and potential customers

Sales and Revenue:

  • Potentially handling online orders and deliveries through an e-commerce platform.
  • Implement strategies to increase sales and revenue for the online store.
  • Create and implement the strategy for increased sales, including cross-sell and Up-sell of all products and services, in-house and online to current and potential customers

E-commerce Integration:

  • Potentially manage online orders, order status update, processed order tag, delivery logistics, and other related operations through an e-commerce platform.

Staff Management:

  • Train, motivate, and manage production staff, ensuring they are knowledgeable and efficient.

Inventory and Cost Control:

  • Monitor inventory levels, manage costs, and potentially handle procurement of supplies.

Quality Control:

  • Maintain high standards of food quality, hygiene, and overall restaurant presentation.

Reporting:

  • Basic accounting skills and indept knowledge of FIFO process
  • Prepare, generate regular daily, weekly and monthly reports on sales, inventory, income statement and other key performance indicators.
  • And other tasks as assigned by the management

Qualifications/Experiences

  • BSC Preferably in Business Administration Accounting, Marketing, or a related field.
  • At least 3 years of experience in e-commerce, sales, operations, or a related field.
  • Proficiency in using e-commerce platforms, inventory management systems, and digital marketing tools.
  • Knowledge of food safety standards and health regulations
  • Experience in creating and implementing sales strategies, A strong drive to achieve sales targets and business goals.
  • Understanding of order fulfillment processes, customer service and problem-solving
  • Experience working with third-party logistics (3PL) providers to ensure cost-effective and efficient delivery.
  • Innovative mindset to generate new business ideas and strategies
  • Proficiency in preparing and communicating sales reports (daily, weekly, monthly) to management.
  • Ability to deliver tasks with minimal supervision, openness to learning and ability to lead by example.
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to multitask and work under pressure in a fast-paced setting
  • Attention to detail to ensure accuracy and quality in all aspects of the business.

Job Type: Full-time

Pay: From ₦250,000.00 per month

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Operations Manager

Lagos, Lagos NGN300000 - NGN500000 Y Jobberman (Third Party Recruitment)

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Job Description

Today

Operations Manager
Jobberman (Third Party Recruitment)
Consulting & Strategy

Rest of Nigeria (Nationwide) Full Time

Enforcement & Security NGN 250, ,000

Easy Apply

Job Summary

We are seeking a proactive and results-driven Operations Manager with 3–5 years of experience in the security enforcement industry. The ideal candidate will be responsible for overseeing day-to-day field operations, managing security personnel, ensuring client satisfaction, and implementing strategic initiatives across our operations in Lagos and Abuja.

  • Minimum Qualification : HND
  • Experience Level : Mid level
  • Experience Length : 3 years
Job Description/Requirements

Responsibilities:

  • Supervise and coordinate the daily operations of field security personnel across multiple locations.
  • Oversee scheduling, deployment, and performance management of guards and supervisors.
  • Conduct routine site visits to ensure service quality and compliance with company standards.
  • Respond promptly to client requests, complaints, and incidents, ensuring swift resolution.
  • Implement operational strategies to enhance efficiency and client satisfaction.
  • Ensure compliance with all regulatory requirements, health and safety, and company policies.
  • Train and mentor junior staff, promoting best practices and a culture of accountability.
  • Prepare regular operational reports for senior management.
    Collaborate with HR and Admin departments on staff issues, recruitment, and training.

Requirements:

  • Minimum of HND in Business Administration, Security Management, or a related field.
  • 3–5 years of proven experience in an operational role within the security enforcement industry.
  • Strong leadership and people management skills.
  • Excellent communication, negotiation, and problem-solving abilities.
  • Ability to work under pressure and manage multiple sites effectively.
  • Proficient in Microsoft Office and basic reporting tools.
    Familiarity with Lagos and Abuja security terrain is an added advantage.

Benefits:

  • Competitive salary
  • Opportunities for career growth and professional development.
    A dynamic and supportive work environment.

Remuneration: NGN 200, ,000

Location: Lagos & Abuja

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restaurant operations manager

Lagos, Lagos NGN3600000 - NGN4800000 Y Recruitment TISC

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Job Description

Job Title: Operations Manager –Restaurant

Location: Amuwo Odofin

Reports To: Managing Director

Employment Type: Full-Time

Job Summary:

We are seeking a highly organized and experienced Operations Manager to oversee the day-to-day operations of a fast-paced restaurant located within a filling station. The ideal candidate will be responsible for managing staff, maintaining high food quality and hygiene standards, optimizing customer experience, and ensuring smooth coordination with the filling station team for seamless operations.

Key Responsibilities:

Restaurant Operations

  • Supervise daily front and back-of-house operations.
  • Ensure food preparation, presentation, and service meet quality and safety standards.
  • Manage inventory, stock levels, and vendor relationships for timely supply of ingredients and consumables.
  • Oversee maintenance of kitchen equipment and dining facilities.

Team Management

  • Hire, train, schedule, and evaluate restaurant staff (chefs, servers, cleaners, etc.).
  • Foster a positive work environment and promote teamwork and accountability.
  • Conduct regular performance reviews and implement continuous improvement plans.

Customer Experience

  • Ensure excellent customer service is delivered at all times.
  • Address and resolve customer complaints efficiently and professionally.
  • Monitor dining experience, cleanliness, and order accuracy.

Health & Safety Compliance

  • Ensure full compliance with local health and safety regulations.
  • Conduct routine hygiene checks and staff training on food safety practices.
  • Liaise with health inspectors and respond to audit findings.

Financial Oversight

  • Monitor daily cash flow, POS systems, and reconcile reports.
  • Assist with budgeting, cost control, and expense management.
  • Track key performance indicators (KPIs) such as sales, labor costs, and profit margins.

Coordination with Filling Station Operations

  • Align restaurant operations with peak hours and customer traffic from the filling station.
  • Collaborate with station management for shared resources (e.g., security, utilities, cleaning).
  • Maximize cross-selling opportunities (e.g., meal deals with fuel purchases).

Requirements:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
  • 3+ years of experience in restaurant or food service operations, with at least 1 year in a supervisory or managerial role.
  • Experience working in or managing businesses within service stations or hybrid commercial environments is a plus.
  • Strong leadership and interpersonal skills.
  • Excellent problem-solving and organizational abilities.
  • Knowledge of food safety and local health regulations.
  • Proficiency in restaurant POS systems and inventory management software.
  • Must also ready to extend his service to other branch of the organization if need be.

Working Conditions:

  • Must be willing to work weekends, holidays, and flexible shifts.
  • Ability to stand for extended periods and handle the physical demands of a fast-paced restaurant environment.

Job Type: Full-time

Pay: ₦300, ₦400,000.00 per month

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HSE Officer

Abuja, Abuja Federal Capital Territory NGN1500000 - NGN3000000 Y Acti-Tech Ltd

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Job Description

Today

HSE Officer
Acti-Tech Limited
Engineering & Technology

Abuja Full Time

IT & Telecoms NGN 75, ,000 Negotiable

Easy Apply

Skills Required

Risk Assessment Proficiency Effective Communication Strong Analytical Skills Proficient in Microsoft office

Job Summary

An officer ensures an organization's compliance with safety and environmental regulations by conducting risk assessments, developing safety policies, providing training, and investigating accidents to foster a safe workplace culture.

  • Minimum Qualification : HND
  • Experience Level : Entry level
  • Experience Length : 1 year
  • Working Hours : Full Time
Job Description/Requirements

Responsibilities:

  • Proactively identify, assess, and control hazards and risks in the workplace.
  • Create and implement health, safety, and environmental policies and procedures to ensure compliance with regulations.
  • Conduct safety training for all personnel, including employees and subcontractors, to promote a culture of safety.
  • Perform regular walk-throughs and audits to monitor site conditions, identify unsafe work practices, and ensure adherence to safety plans.
  • Investigate accidents, injuries, and environmental incidents to determine causes and recommend preventive measures.
  • Develop and coordinate emergency preparedness and response activities, such as fire drills and evacuation plans.
  • Ensure the company adheres to all relevant health, safety, and environmental laws, and assist with the submission of regulatory reports to government agencies.
    Promote sustainable practices, conserve resources.

Requirements:

  • Minimum of 1 year of experience
  • HND in any field of study
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Operations Manager

Lagos, Lagos NGN200000 Y SkCooks

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Job Description

JOB DESCRIPTION RESTAURANT HIRING FOR OPERATIONS & MARKETING MANAGER

OPERATIONS ROLE

Managing day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.

· Direct or coordinate the restaurant group's financial or budget activities to fund operations/business expansion, authorize payments and increase efficiency.

· Analyze operations to evaluate performance of the company and its staff in meeting objectives or to determine areas of potential cost reduction, operations improvement, or policy change.

· Direct, plan, or implement policies, objectives, or activities of all the restaurants to ensure continuing operations, to maximize returns on investments, or to increase productivity.

Administrative Support:

  • Provide general administrative support to the operations team.

  • Maintain organized and up-to-date filing systems for HR and accounting documents.

  • Assist in the coordination of company events and activities.

MARKETING ROLES

Plan, develop, and execute promotional programs including the creation of marketing calendars for SKCOOKKS, THE BODEGABYSK, AND THEPATIOBYSK,

Manage and plan social media content calendars in collaboration with external and internal resources.

Oversee and manage website content, development, and technology future improvements.

Manage the development of Point-of-Sale communication including coordinating and overseeing activities of outside creative agencies to drive the delivery of concepts and materials.

Work closely with internal and external partners to manage work back schedules, creative development and creative production in support of program execution.

Human Resources

  • Assist in the recruitment process by coordinating interviews, conducting background checks, and maintaining candidate records.

  • Manage employee onboarding and orientation programs to ensure a smooth integration into the organization.

Maintain and update employee records, including personal information, attendance, and performance evaluations.

  • Support HR initiatives, such as employee engagement programs, training sessions, and benefits administration.

  • Address employee queries and concerns while maintaining confidentiality and professionalism.

Additional Responsibilities

  • Assist in the preparation and maintenance of financial records, including invoices, expense reports, and bank reconciliations.

  • Collaborate with the finance team to ensure accurate and timely processing of payroll.

  • Track and manage company expenses, ensuring adherence to budgetary guidelines.

  • Assist in the preparation of financial reports and statements for management review.

  • Support the annual audit process by providing necessary documentation and information.

QUALIFICATIONS

Minimum of 2 - 4 years of experience in marketing and operations preferably within a food service or QSR environment.

Knowledge on African cuisine and culture

Knowledge and passion for strategic communications and demonstrated creative acumen.

Proven track record of managing multiple marketing programs and campaigns.

Self-starter with strong ownership, able to work independently on projects/leading the business.

A strong understanding of social and digital media.

Solid organizational and team leadership skills; able to establish priorities and clear deliverables and strong ability to multi-task.

Working knowledge of Microsoft Word, Excel and Power Point.

Bachelor's degree in Human Resources, Accounting, Business Administration, or related field.

  • Proven experience in human resources and accounting roles, preferably in a similar industry.

  • Knowledge of HR practices, employment laws, and accounting principles.

  • Proficient in using HRIS and accounting software.

  • Excellent communication and interpersonal skills.

  • Strong organizational and time-management abilities.

  • Detail-oriented with a high level of accuracy.

  • Ability to handle sensitive and confidential information with discretion

Job Type: Full-time

Pay: ₦200,000.00 per month

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Customer Service Operations Manager

Lagos, Lagos NGN4500000 - NGN6000000 Y BEAUTY BT

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Job Description

Job Summary

The Customer Service Operations Officer is responsible for ensuring customers enjoy a positive shopping experience by providing excellent service, handling inquiries and complaints, and supporting smooth day-to-day store operations. This role combines front-line customer engagement with back-end operational tasks such as coordinating with inventory staff, monitoring store cleanliness, and ensuring service standards are maintained.

Key Responsibilities

  • Customer Service
  • Welcome and engage customers warmly, assist with product selection, and provide accurate product information.
  • Handle customer complaints, returns, and exchanges promptly in line with company policies.
  • Ensure a fun, safe, and family-friendly shopping atmosphere that reflects the toy shop's values.
  • Operations Support
  • Monitor store floor activities and ensure smooth customer flow.
  • Collaborate with inventory officers to ensure popular toys are always well-stocked and displayed attractively.
  • Support checkout operations by assisting with POS systems, cash handling, and queue management when necessary.
  • Maintain accurate daily service logs and report recurring issues to management.
  • Team Coordination
  • Work closely with the customer service team to ensure shifts are adequately covered.
  • Assist in training new customer service staff on store policies, customer interaction techniques, and product knowledge.
  • Share feedback from customers to help improve service delivery and operational efficiency.
  • Store Presentation & Compliance
  • Ensure store sections are tidy, organized, and safe for children and families.
  • Follow health, safety, and security guidelines in the store.
  • Support in preparing for promotions, holiday displays, and special events.

Requirements

  • OND/HND/Bachelor's degree in any discipline (or relevant experience).
  • 1–2 years of experience in retail, customer service, or sales (experience in a toy shop or family-oriented store is an advantage).
  • Strong communication and interpersonal skills with a friendly, approachable demeanor.
  • Ability to multitask, stay calm under pressure, and handle difficult customers professionally.
  • Basic IT/computer skills (POS, MS Office).
  • Flexibility to work weekends, holidays, and extended hours during peak seasons.

Key Competencies

  • Customer-focused mindset
  • Problem-solving and conflict resolution
  • Teamwork and collaboration
  • Attention to detail
  • Time management

Job Type: Full-time

Pay: From ₦150,000.00 per month

Application Question(s):

  • Where are you currently Located?
  • Are you comfortable working on weekends?
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Operations Manager

Lagos, Lagos NGN6000000 - NGN7200000 Y Mob Integrated Services

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Job Description

Essential Duties and Responsibilities.

Operational Strategy & Planning:

  • Develop and implement operational strategies that align with Call Up Technology overall business objectives and vision.
  • Identify and implement best practices in operational management to enhance efficiency, productivity, and service delivery.

Process Optimization & Efficiency:

  • Continuously review, analyze, and optimize existing operational processes and workflows across all business units to identify bottlenecks, reduce waste, and improve efficiency.
  • Lead initiatives for process re-engineering and automation where appropriate to streamline operations and enhance performance.
  • Ensure all operational activities comply with company policies, industry regulations, safety standards, and environmental guidelines.

Profit Optimization & Cost Management:

  • Monitor and analyse operational costs, identifying areas for cost reduction without compromising quality or safety.
  • Implement strategies to maximize revenue generation and optimize profit margins across all operational areas.
  • Develop and manage operational budgets, ensuring effective resource allocation and cost control.

Team Leadership & Management:

  • Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability, continuous improvement, and safety.
  • Oversee the recruitment, training, and performance management of operations staff.
  • Promote a safe, healthy, and dignified working environment for all operational personnel.

Truck Park Management:

  • Supervise and optimize the management of the truck park operations, including entry/exit procedures, parking allocation, security, and customer service.
  • Implement systems to ensure smooth traffic flow, efficient turnaround times, and maximum utilization of park capacity.
  • Identify opportunities to enhance services and generate additional revenue within the truck park.

Stakeholder Collaboration:

  • Collaborate closely with other departments (e.g., Sales, Finance, HR, Safety) to ensure seamless operational support and cross-functional efficiency.
  • Serve as a key point of contact for external partners, vendors, and regulatory bodies related to operations.

Risk Management & Compliance:

  • Identify potential operational risks and develop mitigation strategies.
  • Ensure strict adherence to all relevant industry standards, health, safety, environment (HSE) policies, and local regulations.

Required Qualifications

  • Bachelor's degree in Business Administration, Operations Management, Engineering, Logistics, or a related field. A Master's degree is a plus.
  • Minimum of 8-10 years of progressive experience in operations management, with at least 5 years in a leadership role within the Logistics, or related heavy industrial sector.
  • Proven track record of successfully identifying and implementing cost saving initiatives and revenue generating strategies.
  • Excellent project management skills, with the ability to manage multiple projects, timelines, and resources effectively
  • Expertise in process improvement methodologies (Lean, Six Sigma)

Job Type: Contract

Contract length: 6 months

Pay: From ₦600,000.00 per month

Application Question(s):

  • How many E-Commerce (developed using WordPress) websites have you developed and managed?

Experience:

  • WordPress: 7 years (Preferred)
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Finance and Operations Manager

Lagos, Lagos NGN10000000 - NGN30000000 Y Recruit Drive

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Job Description

Today

R

Finance and Operations Manager
Recruit-Drive
Accounting, Auditing & Finance

Lagos Full Time

Confidential

  • Minimum Qualification :
  • Experience Level : Executive level
  • Experience Length : 10 years
Job Description/Requirements

Job Description: Finance and Operations Manager

Location: Three Bridge Park, Atiku Abubakar Way, Idu

Reports to: Chief Executive Officer (CEO)

Role Summary

The Finance and Operations Manager is a mission-critical senior leadership hire tasked with building Tikera Africa's financial and operational backbone from the ground up. This role goes beyond stewardship—it requires designing, implementing, and scaling systems, processes, and teams that will sustain Tikera Africa's ambitious programs and assets, including The Village by Tikera, Consult by Tikera, and MADhouse by Tikera. Working closely with the CEO and senior leadership, the Finance & Operations Manager will shape strategic direction, establish financial and operational systems, and ensure that Tikera Africa's creative ambitions are matched with solid structures, financial integrity, and operational resilience.

Key Responsibilities

Strategic Financial Leadership

  • Develop and execute Tikera Africa's long-term financial strategy to ensure sustainability and growth.
  • Lead financial planning, analysis, and investment decisions aligned with organisational priorities.
  • Drive annual and multi-year budgeting processes, ensuring efficiency across programs and assets.
  • Manage donor, grant, and partnership funding with transparency, compliance, and impact reporting.
  • Provide strategic financial advice to the CEO and Board on risks, opportunities, and growth.

Operational Excellence and Asset Management

  • Oversee the setup and optimisation of operations for Tikera's creative hubs, cultural villages, and innovation labs.
  • Build and institutionalise operational systems that enable scalable, efficient program delivery.
  • Establish procurement, contract management, vendor relations, and resource allocation processes.
  • Introduce innovations that improve service delivery, community engagement, and sustainability.

Governance, Compliance, and Risk Management

  • Ensure compliance with statutory, legal, and tax requirements in all jurisdictions of operation.
  • Establish strong policies, internal controls, and frameworks for accountability and risk management.
  • Oversee audit readiness, regulatory compliance, and donor reporting obligations.
  • Safeguard organisational assets, reputation, and intellectual property.
  • Organisational Systems & Knowledge Management
  • Design and implement robust financial, operational, and data management systems to support decision-making.
  • Lead asset tracking, preventive maintenance, and lifecycle planning.
    Institutionalise knowledge management and ensure documentation of systems, processes, and best practices.

Leadership and Team Development

  • Recruit, build, and mentor high-performing finance and operations teams from the ground up.
  • Foster a culture of accountability, collaboration, and innovation.
    Partner with People and Culture to align workforce capabilities with strategic objectives.

Candidate Profile

Essential Qualifications and Experience

  • Bachelor's degree in Finance, Accounting, Business Administration, or related field (Master's degree or professional certification—ACCA, CPA, CFA, ICAN—preferred).
  • Minimum 10 years of progressive leadership in finance and operations, ideally within non-profit, creative, or cultural sectors.
  • Proven experience in building systems and teams in a new or early-stage organisation.
  • Strong track record in financial strategy, grant management, and organisational operations.
  • Demonstrated success in designing frameworks for compliance, audits, and organisational growth.
  • Experience managing complex assets, infrastructure, and multi-stakeholder partnerships.

Key Competencies

  • Visionary systems-builder with strong financial acumen.
  • Exceptional leadership and team development skills, particularly in start-up or scale-up contexts.
  • Strong negotiation and stakeholder management capabilities.
  • Adept at balancing creativity with structure in dynamic environments.
    Deep commitment to Tikera Africa's mission of nurturing a productive Africa driven by creative enterprise.

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Manager - Retail Operations and er Relations and Experience

NGN1200000 - NGN3600000 Y MTN

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Job Description

Reports To: General Manager - Customer Operations

Division: Customer Relations and Experience

Mission:

Responsible for providing highest quality of customer focused care and satisfaction using the knowledge of products, systems, and procedures to make informed decisions and maintain profitable customer relationships.

Description:

  • Integrate customer care delivery with initiatives that are in line with current business strategy
  • Manage Identified risks within the service area whilst ensuring adherence to the business' policy
  • Carry out field verifications/ customer surveys to ensure a branded and consistent customer experience
  • Implement customer care initiatives in line with the customer retention and loyalty strategy
  • Track and monitor customer services and customer care operations and ensure action is taken to improve and realize service level targets.
  • Deploy tools and procedures to capture and monitor customer complaints and points of improvement and ensure complaint are promptly attended to and customer informed of status in the resolution process.
  • Collect data and information on customer care needs/issues and manage implementation of new systems, procedures and work ethics to improve customer service efficiency.
  • Monitor and prepare periodic report on sales and generate periodic reports for management review.
  • Review customer relationship management (CRM) operations, ensuring operational objectives are achieved, identifying trends and ensuring optimum service levels are achieved and maintained.
  • Develop procedures to promote establishment and maintenance of meaningful communications between customers and customer care representatives.
  • Establish/maintain lasting relationship between customers and customer care representatives, as well as other key units (Sales, Channel Distribution, Service Centers, Call Center) to maintain a customer-focused attitude toward activities that improve customer lifetime value.
  • Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
    Drive an increase in MTNN's Net Promoter Score

Education:

  • First degree in Social Science or any related field
    An MBA is desirable

Experience:

6 - 13 years' experience which includes:

  • 3 years' work experience in area of specialization in experience supervising others
  • Experience in financial credit risk management
  • Experience in credit matrix scoring and assessment
  • Exposure to telecom billing technologies and complementary technologies
  • Experience in managing complex processes and procedures
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Manager, Regional Security Operations

NGN900000 - NGN1200000 Y Airtel Africa

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Job Description

Today

A

Manager, Regional Security Operations - West Region
Airtel Africa
Software & Data

Rest of Nigeria (Nationwide)

Confidential

  • Minimum Qualification :
Job Description/Requirements

Why Airtel Africa?

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like "ordinary", then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

The purpose of the role is to effectively handle all security operational activities, liaise and manage relations with government security agencies, interface with Government Regulatory Agencies i.e. LGAS and State Govts, work permit community activities and contractors in order to minimize disruptions and ensure continuity of business operations in the region. In addition to this, the role will effectively manage the Security Operations and Administration in the entire West Regions (West and West Central Zones) of the country, by developing the framework for supervising the various Security Service Providers and equally coordinating the activities of the Regional Security Specialists in the Region.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

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