34 Pharmaceutical jobs in Nigeria

Today

J

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Senior level
• Experience Length : 5 years

JOB TITLE: Field Force Effectiveness Manager

JOB LOCATION: Lagos

Job Details

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• Collecting and analysing customer data to guide business decisions.
• Oversee all aspects of a company's customer relationship management (CRM) platform.
• Collaborate with sales, marketing, and IT teams to enhance the overall customer experience and to ensure the system works seamlessly for all aspects of the company.
• Acting as a liaison between the IT and the field team to identify consumer segments to be targeted for campaigns.
• Maintaining and improving data management processes and accuracy.
• Train and guide BDEs, KAMs, TCMs, and RMs to use the m-sales and web-sales systems effectively.
• Provide detailed regular reports to the sales and marketing teams, using the m-sales data.
• Assess the data quality within the m-sales system and work on data cleansing when required.
• Monitor the effectiveness of m-sales strategies and implement necessary changes.
• Serve as the first point of call for any m-sales-related challenges for the field staff.
  Analyse the effectiveness of CRM initiatives and report on KPIs.

A Few Success Indicators

• Customers' Data Management.
• Field Force Operational Efficiency.
• M-sales optimization.
• Strong Communication skills, and Sales Performance Tracking.
• Team training and support on m-sales.
  Monitoring of m-sales performance.

Qualifications For The Role

• Bachelor's Degree: A Degree in Pharmacy, Business Administration, Marketing, Computer Science, or a related field is required. A Master's Degree is an advantage.
• 5-7 Years of Relevant Experience implementing and managing CRM systems, ideally within the pharmaceutical or healthcare industry. Experience with data analysis and reporting.
  Pharmaceutical Industry Experience is Highly Valued: Several years of experience in sales, marketing, or customer relationship management within the pharmaceutical or healthcare industry—knowledge of relevant healthcare professionals (HCPs), and their channels.

Skills

• CRM Software Proficiency: Strong knowledge of CRM software and systems, such as Salesforce, Oracle, or SAP.
• Data Analysis & Reporting: Strong analytical and data visualization skills using tools like Excel, SQL, Tableau, or Power BI. Able to analyze data and generate insights to improve customer relationships and business strategies.
• Problem-Solving & Decision-Making: Ability to analyze complex situations, identify solutions, and make informed decisions.
• Customer-focused: Strong focus on customer satisfaction and relationship management.
  Leadership & Management: Ability to lead and mentor team members, delegate tasks effectively, and motivate others.

How To Apply

To apply for the ongoing Emzor Pharmaceutical Job recruitment, visit the APPLICATION PORTAL to submit your application

Deadline: March 1, 2025

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Reliance Health aims to redefine healthcare accessibility, affordability, and delightfulness in Emerging Markets. Leveraging technology, we've built an integrated health system comprising affordable health insurance, telemedicine services, and a network of partner and proprietary healthcare facilities. This enables us to offer innovative healthcare solutions precisely when our users need them the most.

We're recruiting to fill the role of a Pharmacy Technician. This role is responsible for dispensing medications, packaging prescriptions and providing excellent counseling for the patients seen at our clinics. The pharmacy technician will also be responsible for maintaining adequate stocks of medications and ensuring medications are stored to preserve their quality.

Responsibilities

• Providing friendly and attentive customer service is paramount. Handle tickets/ escalations raise by the customer care team, answer inquiries, and direct them to appropriate team or personnel.
• Assisting in managing prescription orders. This involves data entry tasks such as creating new prescriptions, updating patient information, updating already created prescriptions, updating the statuses of prescriptions, and other relevant tasks.
• Maintaining adequate stock levels of medications and other pharmaceutical products. This includes monitoring inventory, restocking shelves, and alerting the pharmacist and pharmacy technician when stock levels are low.
• Providing administrative support to the pharmacy team, which may include filing paperwork, organizing records, and managing incoming and outgoing correspondence.
• Coordinating with suppliers and service providers is crucial for efficient pharmacy operations. You will manage relationships with vendors, place orders, track deliveries, and resolve any issues that may arise.
• Working closely with pharmacists, other pharmacy technicians, doctors, nurses and customer care staff to ensure smooth operations and provide excellent customer service

Requirements

• Certificate of Pharmacy Technician is compulsory.
• Registration with the Board of Pharmacy and current practicing license as a Pharmacy Technician is required.
• Minimum of 1 year experience working as a Pharmacy Technician.
• Ability to process prescriptions electronically and ensure all information is accurate and complete.
• Ability to provide patient counselling (advising in multiple relevant languages is a plus).
• Familiarity with and ability to use technological tools including Microsoft Office suite of products and inventory software.
• Excellent written and oral communication.
• Ability to communicate medical concepts in clear layman language.
• Supply and inventory management skills.
• Good knowledge of dispensing commonly prescribed medication

Benefits

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here's what you'll enjoy:

• Competitive Salary and Benefits
  
  We offer a salary that's benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance
  
  Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave
  
  Take the time you need when you need it—no limits, no questions.
• Meaningful Impact
  
  Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture
  
  Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities
  
  Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance
  
  We provide an allowance to support your ongoing professional growth and skill enhancement.

This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.

AfriHealth Limited provides personalized, high-quality healthcare necessary to take control of your health with a plethora of patient resources from the comfort of a smartphone. We enhance your well-being by utilizing cutting-edge technology and modern medicine designed for your convenience. Our healthcare platform offers comprehensive care that encompasses diagnosis, medication therapy, and more.

We are recruiting to fill the position below:

Job Position: Pharmacist

Job Location: Lagos

Employment Type: Full Time

Summary

• We are looking to hire a passionate and result-driven experienced Pharmacist to join the team.

Job Description

• Manage safety and compliance across the system
• Ensure the company complies with all pharmaceutical regulations and industry standards.
• Manage the registration of all products with NAFDAC and ensure that all licenses and certifications are up to date.
• Serve as the point of contact during inspections or audits by regulatory authorities.
• Implement and monitor adherence to quality control protocols
• Train staff on compliance and safety procedures to ensure best practices are followed.

Qualifications

• Bachelor`s degree in Pharmacy.
• 3-5 years of experience in regulatory compliance, preferably in pharmaceuticals.
• Strong understanding of NAFDAC, SON, Safety and other regulatory bodies requirements.
• Attention to detail and excellent organizational skills.
• Ability to communicate regulatory requirements clearly to the team.

Method of Application

Interested and qualified candidates should send their CV to: using the Job Position as the subject of the mail.

Note: Only suitable candidates will be contacted, let's build something great together

Today

J

Rest of Nigeria (Kano) Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Mid level
• Experience Length : 3 years

JOB TITLE: Inventory / Warehouse Officer

JOB LOCATION: Kano

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Job Details

• We are seeking a detail-oriented and organized Inventory/Warehouse Officer to keep track of all goods and supplies in the warehouse and processes orders to facilitate sales.
  This role monitors stock movement and conduct regular stock counts to reconcile discrepancies

Key Responsibilities

• Physically sight and verify all inventories before entry into the warehouses and exit from the Warehouse premises.
• Handle the entire process of depot-wide physical stock count every month and ensure that it is done efficiently and accurately
• Create and manage spreadsheets of inventory for the Kano depot.
• Ensure the accurate and timely recording, tracking and reporting of all inventory transactions.
• Conduct daily inventory balancing across various systems (Physical, Stock Card and ERP).
• Accurately maintain inventory task and/or reconciliation log book in the form of an excel sheet.
• Organize and optimize warehouse spaces to accommodate inventory efficiently
  Daily, weekly and monthly reconciliation of stock on the system, physical and stock card and reporting

Key Requirements

• A Bachelor's Degree in Accounting or Finance or relevant field
• 3-5 years' experience in store keeping or inventory management
• Familiarity with inventory management software and systems.
• Physical Inventory experience preferred and solid understanding of inventory analysis
• Ability to work independently and as part of a team.
• Ability to take initiative in a fast-paced environment
• Great communication and follow-through
• Ability to work within spreadsheets and databases
• Excellent analytical, quantitative and social skills
  Excellent attention to detail

How To Apply

To apply for the ongoing Agary Pharmaceutical Job recruitment, visit the APPLICATION PORTAL to submit your application

Deadline: March 4, 2025

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Today

J

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :

JOB TITLE: Research and Development Officer

JOB LOCATION: Lagos

Job Details

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• Initiate stability studies for new and existing products
• Withdraw and transfer stability samples withdrawn to relevant units' laboratories.
• Follow up with collation of stability result from QC, IPC and Microbiologist.
• Characterization of innovator/reference brands.
• Carry out processing details for new product trials.
• Carry out laboratory trials for reformulation of existing products.
  Follow up on quality control analysis for new product trials.

Key Result Areas

• Laboratory scale trial processing
• Intermediate product reprocessing
• Stability studies of finished product and new product
  Process validation and analytical method validation

KPI

• New product development
• Analysis of Innovator brands
• Carry out processing details for new product trial
• Stability Studies
• Initiation of stability studies of at least three batches of a product per year
• Ensure parameters for the stability chamber is always maintained.
  Follow up on stability results from QC, IPC and Microbiology laboratory.

Requirements

Qualifications

Bachelor's Degree or HND in any Science related discipline (Chemistry-Based).

Experience

Minimum of three (3) years in pharmaceutical manufacturing environment or a related environment

Relevant Skills

• Problem-solving: Ability to identify and solve complex formulation-related problems.
• Literature review: Familiarity with scientific literature and ability to stay up-to-date with
• the latest developments in pharmaceutical formulation.
• Communication: Effective communication with cross-functional teams, including R&D, manufacturing.
• Teamwork: Ability to work collaboratively with colleagues.
  Time Management: Effective time management to balance formulation development, testing, and documentation.

Technical Competencies

• Understanding of Unit Process and operations
• Pharmaceutical & Therapeutic Knowledge.
• Understanding of the Chemistry of API and excipients.
• Understanding of regulatory guidelines
• Good Manufacturing Practice and Good Documentation Practice.
• Understanding Validation, qualification and technology transfer.
  Understanding of materials properties, and their applications in formulation.

How To Apply

To apply for the ongoing Emzor Pharmaceutical Job recruitment, visit the APPLICATION PORTAL to submit your application

Deadline: March 31, 2025

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Company Description

MSN Group is a rapidly growing research-based pharmaceutical company headquartered in Hyderabad, India. Established in 2003, the company is dedicated to making high-quality medicines affordable and accessible globally. With 25 state-of-the-art manufacturing facilities in India and the USA, MSN Group has an impressive portfolio of over 500 APIs and 400 finished dosage products. Backed by a team of over 15,000 professionals, the organization has filed around 900 national and international patent applications and serves more than 40 million patients across 100+ countries.

Role Description

This is a full-time, on-site role for a Regulatory Affairs Specialist located in Lagos. The Regulatory Affairs Specialist will be responsible for preparing and submitting regulatory documents, ensuring compliance with regulatory requirements, and managing regulatory submissions. The role involves coordinating with internal teams to gather necessary information, maintaining up-to-date knowledge of regulatory guidelines, and ensuring all activities meet governmental standards.

Qualifications

• Regulatory Documentation, Regulatory Compliance, and Regulatory Requirements skills
• Experience in Regulatory Affairs and Regulatory Submissions
• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities
• Bachelor's degree in Life Sciences, Pharmacy, or a related field
• Ability to work independently and collaboratively with cross-functional teams
• Experience in the pharmaceutical or healthcare industry is a plus

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for a Pharmacy Technician located in Lagos. The Pharmacy Technician will be responsible for preparing and dispensing prescription medications, managing inventory control, and providing excellent customer service. Day-to-day tasks include receiving and verifying prescription orders, maintaining accurate patient records, and assisting pharmacists in the preparation and dispensation of medications. Additionally, the role involves managing stock levels and ensuring that all pharmacy operations comply with regulatory guidelines.

Qualifications

• Experience in preparing and dispensing Prescription medications
• Knowledge and training in Pharmacy and Pharmacy Technicians practices
• Skills in Inventory Control to manage and maintain stock levels efficiently
• Strong Customer Service skills to provide patients with a positive experience
• Excellent attention to detail and ability to follow procedures accurately
• Ability to work collaboratively in a team setting
• Certification or diploma as a Pharmacy Technician is preferred
• Net pay is starting from 100k
• shift is 2/3 days on and off
• No accomodation

Today

J

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 2 years

JOB TITLE: Operations / Logistics Officer

JOB LOCATION: Lagos (Remote)

Job Details

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• The Logistics and Operations Officer is responsible for providing support for the end-to-end operations and logistics functions of the organization.
  The role involves inventory control, day to day operations and collaboration with various departments to streamline processes. The ideal candidate will bring strong organizational skills, a proactive approach to problem-solving, and a commitment to maintaining high operational standards.

Requirements

• A Bachelor's degree in Sciences or related field.
• 2-3 years experience in Logistics, Supply chain, or Operations Management
• Exceptional organizational and time-management skills.
• Strong problem-solving and analytical abilities.
• Proficiency in Microsoft Office tools.
• Excellent communication and interpersonal skills.
  Ability to work effectively under pressure and meet deadline.

How To Apply

To apply for the ongoing Agary Pharmaceutical Job recruitment, visit the APPLICATION PORTAL to submit your application

Deadline: February 21, 2025

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Job Summary:

The Contact Center Quality Control Analyst Supervisor is responsible for supervising the quality assurance (QA) and monitoring processes within the contact center. The role ensures that customer interactions (calls, chats, and emails) meet established service, compliance, and performance standards. The supervisor leads a team of quality analysts, provides coaching, identifies process gaps, and works closely with operations to drive customer satisfaction and continuous improvement.

Key Responsibilities:

• Supervise, train, and motivate quality analysts to effectively monitor and evaluate agent performance.
• Develop and maintain QA scorecards, monitoring guidelines, and evaluation forms for consistency.
• Conduct regular audits of customer interactions to ensure compliance with company policies, service standards, and regulatory requirements.
• Provide timely feedback and actionable insights to agents and supervisors to improve performance.
• Analyze QA data, generate trend reports, and present findings to management with recommendations.
• Collaborate with contact center supervisors and trainers to address skill gaps and training needs.
• Ensure calibration sessions are conducted to maintain evaluation consistency across the QA team.
• Handle escalated quality-related issues and work with leadership to resolve them.
• Recommend and implement process improvements to enhance the overall customer experience.
• Maintain confidentiality and accuracy of customer and company information.

Skills & Competencies

• Strong leadership and coaching skills with the ability to manage and inspire a QA team.
• Excellent analytical and reporting skills with attention to detail.
• In-depth knowledge of contact center operations, KPIs, and quality metrics.
• Strong communication, interpersonal, and presentation skills.
• Ability to identify root causes and recommend practical solutions.
• Familiarity with call monitoring tools, CRM platforms, and workforce management systems.

Qualifications

• Bachelor's degree/HND in Business, Communications, or related field (preferred).
• 3–5 years of experience in a contact center quality assurance/quality control role, with at least 2–3 years in a supervisory capacity.
• Knowledge of industry standards such as COPC, ISO, or other contact center quality frameworks is an advantage.

Performance Indicators (KPIs)

• QA compliance scores across all communication channels.
• Accuracy and consistency of agent evaluations.
• Improvement in customer satisfaction (CSAT) and Net Promoter Score (NPS).
• Reduction in repeat calls, complaints, and escalations.
• Effectiveness of feedback sessions and coaching outcomes.
• Team productivity and calibration accuracy.

Job Type: Full-time

Pay: From ₦120,000.00 per month

Location:

• Lagos (Preferred)