3 Customer Service Representatives jobs in Lagos
Service Delivery/Customer Service Executive
Posted today
Job Viewed
Job Description
Location: Ikeja (Office-based) Salary: ₦150,000 Base + OTE up to ₦200,000/month Employment Type: Full-time (Monday–Friday)
About Our ClientOur client, Nigeria’s first professional home medical testing service, founded in 2021 to solve healthcare accessibility challenges such as long clinic queues, traffic congestion, and time constraints. By combining technology with certified healthcare professionals, our client delivers hospital-quality diagnostics directly to patients’ homes and workplaces. The company’s mission is to democratize access to quality medical testing, with a vision to become Africa’s leading home healthcare platform. Our client operates on the values of excellence, integrity, innovation, privacy, and dignity, and is redefining the future of patient-centered healthcare in Nigeria.
Role SummaryThe Service Delivery/Customer Service Executive will ensure smooth operations, administrative processes, and customer support, guaranteeing top-quality service from booking through to test results delivery.
Key ResponsibilitiesHandle customer calls, inquiries, and service bookings.
Coordinate schedules for phlebotomists and field staff.
Maintain accurate records of clients and transactions.
Monitor service delivery quality and provide feedback.
Resolve customer complaints promptly.
Collaborate with cross-functional teams to improve client satisfaction.
RequirementsQualificationsOND/HND/B.Sc. in Business Administration, Operations, or related field.
Minimum 2 years’ experience in customer service, operations, or administration.
Excellent organizational, multitasking, and problem-solving skills.
Proficiency in MS Office, CRM systems, and digital tools.
Strong communication and people management skills.
BenefitsCompetitive base salary with performance bonuses.
Health benefits and professional training opportunities.
Monday–Friday work schedule.
Structured career progression in service delivery and operations.
Female Customer Service Officer Job at Lacare Staffing Solutions
Posted today
Job Viewed
Job Description
Lacare Staffing Solutions - Our client, a top Hotel in Lekki, is recruiting to fill the position below:
Job Position: Female Customer Service Officer
Job Location: Lekki, Lagos
Employment Type: Full-time
Requirements
- Female Customer Service Officer with Computer skills
- Candidates should possess an HND / B.Sc with 1 - 2 years of work experience. …
CUSTOMER CARE EXECUTIVE @Lagos - Internet Service Provider (Telecommunication).
Posted 19 days ago
Job Viewed
Job Description
Handle inbound and outbound customer calls, chats, and emails
Provide accurate information on products and services
Resolve customer complaints and escalate issues when necessary
Maintain customer records and update databases
Ensure customer satisfaction through professional communication
Follow up with customers to confirm issue resolution
Support sales and retention by promoting company services
Adhere to company policies and service standards
RequirementsBachelor’s degree or equivalent qualification
Previous experience in customer service (ISP/telecom preferred)
Strong communication and interpersonal skills
Problem-solving and conflict-resolution ability
Proficiency in MS Office and CRM software
Ability to work under pressure and handle multiple tasks
Good listening skills and patience
Teamwork and adaptabilityHandle customer inquiries, resolve complaints.
BenefitsSalary: ₦120,000 - ₦150,000Be The First To Know
About the latest Customer service representatives Jobs in Lagos !