238 Customer Service Representatives jobs in Lagos

Are you passionate about client engagement and business growth? Do you want to work in a dynamic environment where innovation and excellence drive everything we do?

R-Pro Group is expanding, and we're looking for talented individuals to join our team in the following roles:

Responsibilities:

As a Customer Service Representative & Associate Consultant, you will:

• Collect and analyze customer feedback, identifying trends and recommending improvements to enhance satisfaction.
• Manage and engage clients in WhatsApp and social groups by posting updates and creating interactive content.
• Promote company-organized social and fun activities through direct messaging, WhatsApp, and email campaigns.
• Handle client inquiries with professionalism and empathy, building strong and lasting relationships.
• Contribute to a positive client experience by ensuring timely responses and proactive engagement.
• Submit new registration and licensing applications daily and ensure all pending submissions are cleared.
• Share success stories showcasing achievements and develop engaging hot deals for posting.
• Prepare and send SMS campaign blasts to clients on a regular basis.
• Organize and host webinars covering consulting services and insights.
• Develop and launch new service combos and secure new business partnerships.
• Assist in the development of client proposals and presentations, ensuring alignment with project objectives and client expectations.
• Support the implementation and execution of project plans, monitoring progress against milestones and KPIs.

Requirements

• OND/HND/BSc in Business, Consulting, Marketing, or a related field.
• Strong communication and interpersonal skills, with the ability to present complex information clearly to diverse audiences.
• Achievement-oriented mindset with a proven record of meeting sales targets, KPIs, or project milestones.
• Familiarity with research methodologies, program management, and marketing analytics is preferred.
• Ability to thrive in a fast-paced environment, working both independently and as part of a team.
• Excellent organizational, multitasking, and problem-solving skills.
• Prior experience in customer service, client engagement, or community management is an advantage.

Benefits

• A collaborative and growth-oriented work environment.
• Professional development and continuous learning opportunities.
• Competitive salary with performance incentives.
• Health Maintenance Organization (HMO) coverage.
• Commission opportunities based on performance.

Location: Sangotedo, Ikeja and Surulere

Employment Type: Full-time

To apply for the position of Customer Service/Associate Consultant, please submit a cover letter and resume to We look forward to reviewing your application and considering you for this exciting opportunity to contribute to our team at R-Pro Group.

Job Types: Full-time, Permanent, New grad

Pay: ₦80, ₦100,000.00 per month

Ability to commute/relocate:

• Lagos: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Undergraduate (Preferred)

Experience:

• Customer Service & marketing: 1 year (Preferred)

Location:

• Lagos (Preferred)

We are a real estate and hospitality firm in Lagos, Nigeria.

This is a full-time hybrid role for a Customer Service Representative at Shortlet Magnificent, located in Lekki with some work-from-home flexibility. The Customer Service Representative will be responsible for managing customer interactions through various communication channels. Day-to-day tasks include addressing customer inquiries, resolving complaints, providing customer support, and ensuring customer satisfaction. Representatives will also handle service requests, follow up with customers, and ensure a positive customer.

Job Type: Full-time

Pay: ₦100, ₦150,000.00 per month

Role: Client Relations & Fashion Production Coordinator

Reports to: Operations Manager / Creative Director

Sector : Bespoke & Ready-to-Wear Fashion Brand

Location: Lekki Phase 1 (Accommodation available)

Salary: ₦150,000 – ₦200,000 (based on experience)

Role Summary:

Serves as the link between clients, procurement, and production, ensuring that client requirements are communicated, executed, and delivered to the brand's quality standards. Acts as support for both Customer Service and Production Manager functions.

Key Responsibilities:

• Client Communication:
• Collect and document client requests and specifications.
• Clearly communicate requirements to tailoring, procurement, and production teams.
• Follow up with tailors to confirm understanding and execution.

Procurement Collaboration:

• Work with Procurement Officer to ensure items sourced align with client requests.
• Verify quality of purchased fabrics, trimmings, and accessories before use.
• Raise red flags on discrepancies immediately.

Quality Assurance:

• Inspect outfits before delivery to ensure brand standards in fit and finishing.
• Report defects, delays, or issues for correction.

Team Coordination:

• Act as liaison between customer service, procurement, and production.
• Support production manager in monitoring timelines and workflow.
• Clarify instructions and resolve misunderstandings on the production floor.

Support & Stand-In Duties:

• Act as Customer Service stand-in when required.

Reporting:

• Provide daily/weekly reports on client requests, procurement, and production progress.
• Escalate recurring challenges or complaints to management.

Requirements:

• 2+ years in fashion client service/production coordination.
• Excellent communication & organizational skills.
• Ability to liaise between clients, procurement & production

To Apply:

Send your CV to

with the job title as the subject line

We're Hiring: Client Relations & Social Media Assistant

Location: Lagos (Hybrid – 2 days in-office, 3 days remote)

Salary: ₦180,000/month

Fame Lagos is expanding, and we're looking for someone smart, organized, and creative to join our team.

If you love hospitality, enjoy talking to people, and have an eye for good content, this role is for you.

Your role will include:

• Answering calls, WhatsApp, and Instagram inquiries
• Creating and posting simple, aesthetic content on Instagram (guidance will be provided)
• Engaging followers and responding to DMs
• Preparing invoices and following up on payments
• Coordinating with our execution team once a job is confirmed

You're a good fit if you:

• Communicate well and stay organized
• Have basic Canva and Instagram knowledge
• Are friendly, proactive, and detail-oriented
• Enjoy hospitality, events, or lifestyle brands

Work Schedule:

2 days in office (Lekki)

4 days remote

Job Type: Full-time

Pay: ₦180,000.00 per month

Client Relations Officer (Front Desk) — ₦150,000/month

Location: Lekki Phase 1, Lagos

Brand: Hello Texture Salon/Anthologie

About the Role:

We're looking for a warm, articulate, and organized Client Relations Officer to create exceptional first impressions and ensure every client feels cared for from check-in to checkout. You'll handle bookings, payments, and inquiries while maintaining a calm, professional salon flow.

Responsibilities:

• Greet and check in clients warmly, ensuring comfort and efficiency
• Manage bookings, cancellations, and reminders accurately
• Process payments, issue receipts, and record daily sales
• Handle calls, WhatsApp messages, and DMs with professionalism and warmth
• Communicate appointment updates to stylists and management
• Track client preferences to deliver personalized experiences
• Keep reception, waiting area, and retail shelves neat and organized
• Assist with daily reporting and staff coordination as needed
• Support social media content efforts (client photos/videos) when requested

Requirements:

• 1–2 years experience in a salon, spa, or front desk/customer service role
• Excellent communication and interpersonal skills
• Strong multitasking ability under pressure
• Tech-savvy and familiar with WhatsApp and POS systems
• Polished appearance and confident demeanor
• Lives within or near Lekki Phase 1
• Reliable means of transportation

To apply:

Send your CV and the role you're applying for via WhatsApp or email )

Subject: Client Relations Officer — Hello Texture Lekki 1

Job Type: Full-time

Pay: From ₦150,000.00 per month

Today

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Lagos Full Time

Construction Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 2 years

Responsibilities:

• Manage client onboarding, documentation, and profiling processes.

• Serve as the primary point of contact for all client inquiries, ensuring timely resolution of concerns.

• Coordinate client-related activities such as property allocations, site inspections, and events.

• Work closely with the Legal and Accounts teams to ensure proper documentation, compliance, and accurate records.

• Track and manage client payments, contracts, and other documentation.

• Follow up with clients post-purchase to ensure satisfaction and maintain long-term relationships.

• Maintain and update client information using CRM tools.

• Provide reports and insights on client interactions, concerns, and overall satisfaction.

• Assist in planning and executing client engagement events, open houses, and handover ceremonies.

• Support the sales team in ensuring smooth transition from prospect to client.

Requirements:

• Minimum of 2 years' experience in a real estate client relations or similar role.

• Strong communication, interpersonal, and listening skills.

• Proficiency in Google Workspace (Docs, Sheets, Drive) and CRM tools.

• Excellent organizational and problem-solving skills.

• Ability to work independently and collaboratively within a team.

• Must live within or have strong proximity to Magodo Phase 2.

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Responsibilities:

* Manage client onboarding, documentation, and profiling processes.

* Serve as the primary point of contact for all client inquiries, ensuring timely resolution of concerns.

* Coordinate client-related activities such as property allocations, site inspections, and events.

* Work closely with the Legal and Accounts teams to ensure proper documentation, compliance, and accurate records.

* Track and manage client payments, contracts, and other documentation.

* Follow up with clients post-purchase to ensure satisfaction and maintain long-term relationships.

* Maintain and update client information using CRM tools.

* Provide reports and insights on client interactions, concerns, and overall satisfaction.

* Assist in planning and executing client engagement events, open houses, and handover ceremonies.

* Support the sales team in ensuring smooth transition from prospect to client.

Requirements:

* Minimum of 2 years' experience in a real estate client relations or similar role.

* Strong communication, interpersonal, and listening skills.

* Proficiency in Google Workspace (Docs, Sheets, Drive) and CRM tools.

* Excellent organizational and problem-solving skills.

* Ability to work independently and collaboratively within a team.

* Must live within or have strong proximity to Magodo Phase 2.

Job Vacancy: Client Relations Officer

Location: Osapa, Lekki, Lagos

Application Deadline: 30th September, 2025

Start Date: Immediate

About Eden Oasis Realty:

Eden Oasis Realty is a top-tier real estate brokerage firm based in Lagos, Nigeria, with a strong reputation for delivering exceptional real estate services across high-end and affordable luxury segments. We are committed to professionalism, innovation, and providing unmatched client experiences. As we continue to grow, we are looking for a dynamic, organised, and proactive Client Relations Officer

Position Overview:

As the Client Relations Officer, you will be the first point of contact for all clients and guests. Your role is key in creating a welcoming atmosphere, managing office communication, and supporting the daily administrative needs of the office.

Key Responsibilities:

• Greet and welcome visitors warmly and professionally
• Answer and direct phone calls to appropriate staff
• Manage office correspondence (emails, calls, deliveries)
• Maintain the reception area's cleanliness and orderliness
• Schedule and confirm appointments and meetings
• Support administrative and clerical tasks as assigned
• Track and manage incoming and outgoing documents.

Requirements:

• BSc/HND in any discipline
• 2–4 years' experience in a front desk, customer service, or admin role
• Proficient in MS Office (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Neat, well-groomed, and presentable
• Ability to multitask and manage time efficiently
• Must be based in Lagos or willing to relocate to Lekki.
• Must be available to resume immediately.

What We Offer:

• A dynamic and innovative work environment.
• Opportunity to work closely with top leadership in the real estate industry.
• Professional growth and development.

Application Deadline: Tuesday, 30th September, 2025.

Only shortlisted candidates will be contacted for an interview.

Eden Oasis Realty is an equal opportunity employer. We value professionalism, excellence, and dedication to growth. Join us and be part of a brand that is redefining real estate in Nigeria.

Job Type: Full-time

Ability to commute/relocate:

• Lekki: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you currently employed?
• Please share the link to your Instagram profile. Please ensure that you provide a visible, accessible, valid, and active profile. Candidates without a valid and visible account will not be considered.
• Please share the link to your LinkedIn profile. Please ensure that you provide a visible, accessible, valid, and active profile. Candidates without a valid and visible account will not be considered.
• What additional skills do you possess that could give you a competitive advantage in this role?
• Do you have a Bachelor's degree in Business Administration, Secretarial Studies, or a related field?
• Are you comfortable with handling confidential and sensitive information?
• What office and productivity tools are you proficient in?
• What is your Salary Expectation?
• How many years of experience do you have as a Client Relations Officer?

Location:

• Lekki (Required)

Company Description

For over 5 years, The Sales Ville Africa has been at the forefront of helping businesses in Africa and beyond achieve consistent growth through effective marketing strategies. We design and execute strategies tailored to startups, fast-growing companies, and high-level entrepreneurs ready to scale. Our expertise covers digital marketing, sales and marketing training, social media marketing, and end-to-end marketing solutions. We've worked with top-level startups and established organizations, leading growth campaigns that attract thousands of paid customers and expand brand visibility internationally. Our mission is to position African businesses to compete globally, help entrepreneurs command trust and influence, and deliver measurable growth.

Role Description

This is a full-time remote role for a Marketing & Client Relations Manager. The Marketing & Client Relations Manager will be responsible for overseeing and driving marketing initiatives, managing client relationships, devising and implementing marketing strategies, coordinating campaigns, managing the team, and ensuring client satisfaction. The role involves developing and managing digital marketing campaigns, creating content, analyzing market trends, and collaborating with internal teams to achieve business goals.

Qualifications

• At least 2 years experience in Digital Marketing, Social Media Marketing, and Content Creation
• Skills in Client Relationship Management and Customer Service
• Proficiency in developing marketing strategies and campaign coordination
• Strong communication and interpersonal skills
• Ability to work independently and remotely
• Prior experience in marketing and client relations roles is beneficial
• Bachelor's degree in Marketing, Business Administration, Digital Marketing or a related field
• Must be able to handle client meetings virtually & physically.