Service Delivery/Customer Service Executive

234 Lagos, Lagos Sigma Consulting Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Permanent

Location: Ikeja (Office-based) Salary: ₦150,000 Base + OTE up to ₦200,000/month Employment Type: Full-time (Monday–Friday)

About Our Client

Our client, Nigeria’s first professional home medical testing service, founded in 2021 to solve healthcare accessibility challenges such as long clinic queues, traffic congestion, and time constraints. By combining technology with certified healthcare professionals, our client delivers hospital-quality diagnostics directly to patients’ homes and workplaces. The company’s mission is to democratize access to quality medical testing, with a vision to become Africa’s leading home healthcare platform. Our client operates on the values of excellence, integrity, innovation, privacy, and dignity, and is redefining the future of patient-centered healthcare in Nigeria.

Role Summary

The Service Delivery/Customer Service Executive will ensure smooth operations, administrative processes, and customer support, guaranteeing top-quality service from booking through to test results delivery.

Key Responsibilities

Handle customer calls, inquiries, and service bookings.

Coordinate schedules for phlebotomists and field staff.

Maintain accurate records of clients and transactions.

Monitor service delivery quality and provide feedback.

Resolve customer complaints promptly.

Collaborate with cross-functional teams to improve client satisfaction.

RequirementsQualifications

OND/HND/B.Sc. in Business Administration, Operations, or related field.

Minimum 2 years’ experience in customer service, operations, or administration.

Excellent organizational, multitasking, and problem-solving skills.

Proficiency in MS Office, CRM systems, and digital tools.

Strong communication and people management skills.

Benefits

Competitive base salary with performance bonuses.

Health benefits and professional training opportunities.

Monday–Friday work schedule.

Structured career progression in service delivery and operations.

This advertiser has chosen not to accept applicants from your region.

Female Customer Service Officer Job at Lacare Staffing Solutions

Lagos, Lagos Lacare Staffing Solutions

Posted today

Job Viewed

Tap Again To Close

Job Description

full-time

Lacare Staffing Solutions - Our client, a top Hotel in Lekki, is recruiting to fill the position below:

Job Position: Female Customer Service Officer

Job Location:  Lekki, Lagos
Employment Type: Full-time

Requirements

  • Female Customer Service Officer with Computer skills
  • Candidates should possess an HND / B.Sc with 1 - 2 years of work experience.
This advertiser has chosen not to accept applicants from your region.

CUSTOMER CARE EXECUTIVE @Lagos - Internet Service Provider (Telecommunication).

1234 Lagos, Lagos Excelminds Corporate Services

Posted 19 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

Handle inbound and outbound customer calls, chats, and emails

Provide accurate information on products and services

Resolve customer complaints and escalate issues when necessary

Maintain customer records and update databases

Ensure customer satisfaction through professional communication

Follow up with customers to confirm issue resolution

Support sales and retention by promoting company services

Adhere to company policies and service standards

Requirements

Bachelor’s degree or equivalent qualification

Previous experience in customer service (ISP/telecom preferred)

Strong communication and interpersonal skills

Problem-solving and conflict-resolution ability

Proficiency in MS Office and CRM software

Ability to work under pressure and handle multiple tasks

Good listening skills and patience

Teamwork and adaptabilityHandle customer inquiries, resolve complaints.

BenefitsSalary: ₦120,000 - ₦150,000
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Customer service representatives Jobs in Lagos !

 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Customer Service Representatives Jobs View All Jobs in Lagos