23 Client Management jobs in Lagos

*Position Overview:

Sales representative **

comission, allowance and remote job with carrear
The ideal candidate for the sales representative role should possess a high level of intelligence and professionalism. This individual will be responsible for promoting and selling a comprehensive range of the company's products, including Life Insurance, Personalized Investment Products, Pure Protection Products, and Endowment Products, to both prospective and existing customers.

Key responsibilities include:

• Clearly explaining various insurance policies and products to potential and current clients.

• Assisting clients in selecting coverage options that best suit their individual needs.

• Recommending modifications and updates to clients' existing insurance policies.

Additionally, the candidate will be tasked with selling the company's Pension options (Annuity for Life) to both newly retired individuals and existing retirees from private companies, as well as state and federal government organizations currently enrolled in program withdrawal.

The role requires diligent prospecting within multinational corporations, including the submission of proposals to clients both within and outside the state, with the objective of marketing the company's investment-linked products and pure protection plans.

Maintaining regular follow-up to ensure prompt payment of monthly premiums by all clients is essential. Moreover, the candidate will be responsible for fostering strong, long-term relationships on behalf of the company to support continuous sales growth.

The position also involves promoting the advantages of life insurance to potential clients in private, federal, and state organizations located within Lagos State.

The ideal candidate for this position must be a risk taker, a person with a teachable and resilience spirit, that have good negotiating and persuading skills

Must have good communication skills and be able to work under pressure with other team members under minimal or no supervision.

NB monthly allowance is #185,000 for General and life insurance
Please note that this Job is strictly for candidates within Lagos state

Qualifications

Bachelor's degree or HND in any discipline from a reputable university in Nigeria

Years of experience are not required as qualified candidates will undergo professional sales executive training, Interested candidates should apply or forward Cv to

Company Description

Beacon City is Africa's pioneering asset management and placemaking company dedicated to making real estate a pivotal element in the socioeconomic development of African communities by employing indigenous approaches to tackle the housing deficit, refinancing challenges, and the proliferation of impoverished communities within the region.

Role Description

We are looking for a
Client Services Representative / Front Desk Officer
to serve as the first point of contact for our company. The ideal candidate will manage front desk operations, handle client inquiries, and provide excellent customer service both in-person and online. This role requires strong communication skills, professionalism, and the ability to multitask effectively.

Responsibilities:

Front Desk Duties:

• Welcome and attend to visitors, clients, and partners in a professional manner.
• Manage incoming calls, emails, and messages; redirect as necessary.
• Maintain a clean, organized, and professional reception/work area.
• Schedule and manage appointments, meetings, and bookings.

Client Support Duties:

• Handle customer inquiries, complaints, and service requests promptly.
• Provide information about company services and offerings.
• Support clients with check-in/check-out processes (if hospitality-focused).
• Maintain accurate records of client interactions and feedback.
• Ensure timely follow-up with clients to build and maintain strong relationships.

Administrative Support:

• Assist with filing, documentation, and database management.
• Support the operations team with daily office and client coordination tasks.
• Track office supplies and raise requisitions when necessary.

Requirement:

• Minimum OND / HND / bachelor's degree in business administration, Hospitality, or a related field.
• 1–3 years' experience in client service, front desk, or a customer-facing role.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Proficiency in MS Office (Word, Excel, Outlook) and basic computer tools.
• Ability to multitask, stay organized, and work under pressure.
• Professional appearance and a positive attitude.

Preferred Attribute:

• Experience in hospitality, real estate, or service-oriented industries.
• Familiarity with CRM or booking management software.
• Problem-solving mindset with attention to detail.

Benefits:

• Competitive salary and performance incentives.
• Opportunities for career growth and professional development.
• Supportive and collaborative work environment.

Company Overview:
We are a leading healthcare diagnostics center in Lekki Phase 1 dedicated to providing high-quality services and exceptional patient care. We are committed to ensuring a comfortable and efficient experience for all our clients.

Job Description:
We are seeking dedicated and compassionate Client Services Representatives. This role will primarily focus on ensuring excellent patient care experience within the Centre, while also taking on front desk responsibilities.

Key Responsibilities:

• Provide excellent customer service to all patients and visitors.
• Manage the patient experience process, aiming at customer satisfaction.
• Assist patients through the registration and check-in process.
• Ensure the comfort and confidentiality of all patients.
• interface with multiple departments to ensure timely TATs.
• Act as a liaison between patients and other healthcare professionals to facilitate smooth communication and appointment scheduling.
• Identify opportunities to improve patient experience and suggest service enhancements to management.
• Assist in maintaining accurate patient records and documentation in compliance with healthcare regulations.
• Collaborate with marketing and outreach teams to support patient education initiatives and community engagement.
• Contribute to patient feedback collection and analysis to support continuous quality improvement.
• Support revenue generation efforts by providing clear information on services and pricing to patients

Qualifications
:

• A Bachelor's degree is preferred.
• 2-3years experience in Client Servicing, preferably within the healthcare sector.
• Strong communication and interpersonal skills.
• Strategic fast thinker

**NOTE:

1. This job is an on-site role in Lekki Phase 1. Candidates within the immediate vicinity or easy to commute to site will be preferred

2. Salary for this role is N170,000**

Client Services Officer

Experience: At least 2 years' work experience in Travel, Hospitality, Immigration, Visa services. Must be interested in this industry.

Location: Lekki, Lagos

Salary: N100,000

Industry: Visa & Immigration

Job Objective

To support the client team in managing the end to end interactions with prospective and existing clients and administrative needs. To also manage daily operational tasks, in alignment with executing overall strategy for the unit.

Key Responsibilities

Client Relationship Management

· Maintaining relationships with clients and key stakeholders within the Organisation.

· Filling out Client's travel applications and documents (paper & online).

· Liaising with embassies and travel agency partners.

· Coaching Clients prior to Embassy appointment.

· Act as point of contact for complaints and escalate issues as appropriate.

· Support the sales team up-sell or cross-sell services.

· Ensure both the company and clients adhere to agreements.

· Assist with Visa Processing being processed by Travel Documentation & Visa Processing Officers.

· Ensure that all Organisation's policies and processes are followed in both written and verbal relations with Clients

· Sending of complimentary messages to Clients.

· Communicating (written & oral) with Clients when required and treating communication with utmost confidentiality.

· Coaching and advisory services to Clients in preparation for application appointments.

Admin Management

· Execute administrative tasks & Projects.

· Assist direct report in resolving administrative Issues.

· Execute Clients' task in alignment with all organizational policies, processes and checklists.

· Prepare and modify documents including correspondences, reports, drafts, memos and emails.

· Ensure timely submission and collection of customer visa application.

· Submit weekly activity and progress report.

· Adhere to all Organisation's policies, processes and core values

Sales

· Study competition to find new ways to retain customers.

· Collaborate with manager to address clients' needs.

· Direct potential leads to the sales team and follow up on progress.

· Alert the sales team on opportunities for further business within clients.

· Continually Inform Clients about other services the Organisation offers.

Client Portal Management & Research

· Continually update the CRM tool and managers about changes concerning clients.

· Examine all Client's travel documents and ensure Checklist is ticked appropriately.

· Maintain electronic and hard copy filing system, perform data entry and scan documents.

· Continually research and be abreast of different Countries' Visa Application process and requirements.

· Keep Clients' records and information in the appropriate and allocated Office Cabinet.

· Assist Research and Social Media Unit with information and professional advice when required.

Key Performance Indicators (KPIs)

· Number of excellent Client feedback

· Delivery on project and assignment given within stipulated time.

· Enquiries converted to clients

· Level of Professionalism

· Number of Visa Applications Processed

· Number of Error free applications

· Submission of weekly activity and progress report

Minimum Job Requirements

Education/Certifications:

BSc in Business Administration, International Relations, Social Sciences or any related discipline with a minimum of Second class Lower

Knowledge, Skills and Abilities:

· Proven experience as a Client Relations or Relationship Management.

· Background in customer service; industry knowledge is an advantage.

· Proficiency in MS Office and knowledge of operating standard office equipment.

· A customer-oriented attitude.

· Excellent communication, negotiation and management skills.

· Problem-solving attitude.

· Ability to work well with a team.

· Effective coordination skills.

· Excellent Research & Feedback skills.

· Excellent use of initiative and proactive approach in delivering tasks.

· Ability to learn fast and teach others.

· Attention to details.

· · Ability to work alone.

Job Type: Full-time

Pay: ₦100,000.00 per month

Experience:

• visa and immigration services: 2 years (Required)
• administrative assistance: 2 years (Required)

Today

K

Lagos Full Time

Real Estate Confidential

• Minimum Qualification :

Company Description

At Krent, we are committed to transforming the real estate transaction experience, catering to renters, buyers, and agents. Our platform ensures a seamless and efficient process with features like verified agents and listings, 3D virtual tours, personalized search filters, secure and transparent transactions, and dedicated customer support. Serving both local and global clientele, Krent guarantees a safe and efficient experience with instant documentation and 0% legal fees. Our goal is to provide peace of mind and convenience to everyone involved in real estate transactions.

Role Description

This is a full-time on-site role located in Lekki for a Customer Relationship Management Specialist. The CRM Specialist will be responsible for managing customer relationships, analyzing client data, and developing strategies to improve customer interactions. Daily tasks include overseeing the CRM system, implementing CRM strategies, liaising with the sales team, and ensuring customer satisfaction through effective communication and problem-solving. The role also involves project management duties to streamline customer experience initiatives.

Qualifications

• Strong Communication and Sales skills
• Proficient in Customer Relationship Management (CRM) and Project Management
• Excellent Analytical Skills for data analysis and strategy development
• Ability to work collaboratively within a team
• Bachelor's degree in Business Administration, Marketing, or a related field is a plus
  Experience in the real estate industry is advantageous

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Company Description

At Krent, we are committed to transforming the real estate transaction experience, catering to renters, buyers, and agents. Our platform ensures a seamless and efficient process with features like verified agents and listings, 3D virtual tours, personalized search filters, secure and transparent transactions, and dedicated customer support. Serving both local and global clientele, Krent guarantees a safe and efficient experience with instant documentation and 0% legal fees. Our goal is to provide peace of mind and convenience to everyone involved in real estate transactions.

Role Description

This is a full-time on-site role located in Lekki for a Customer Relationship Management Specialist. The CRM Specialist will be responsible for managing customer relationships, analyzing client data, and developing strategies to improve customer interactions. Daily tasks include overseeing the CRM system, implementing CRM strategies, liaising with the sales team, and ensuring customer satisfaction through effective communication and problem-solving. The role also involves project management duties to streamline customer experience initiatives.

Qualifications

• Strong Communication and Sales skills
• Proficient in Customer Relationship Management (CRM) and Project Management
• Excellent Analytical Skills for data analysis and strategy development
• Ability to work collaboratively within a team
• Bachelor's degree in Business Administration, Marketing, or a related field is a plus
• Experience in the real estate industry is advantageous

Job Location : Lagos, Nigeria

Job Type: Full-time

Job Purpose/ Key Objectives:

• The role will strengthen governance, transparency, and supplier management processes across the company's operations. The job holder will focus on developing and overseeing procurement processes that ensure compliance, accountability, and effective engagement with internal stakeholders and external regulators.

Principal Accountabilities:

• Establish and implement a structured supplier relationship management framework that supports compliance, performance monitoring, and long-term value from suppliers.
• Serve as Secretary to the Tender Board, structuring and managing both internal tender boards and external tender boards involving government regulators.
• Producing accurate and timely reports for management decision-making and for submission to government agencies.
• Provide data-driven insights and analytics to support procurement planning, supplier performance evaluation, and overall governance.
• Develop and oversee governance processes to ensure transparency, compliance, and defensibility of procurement decisions.
• Coordinate the preparation and submission of reports to the necessary stakeholders.
• Deliver management reports on supplier performance, tender outcomes, and procurement governance.

Financial & Budgetary Responsibilities

• Oversee supplier performance and procurement compliance which impact cost efficiency.
• Monitoring suppliers spend and ensuring defensible sourcing decisions that optimize company budgets.
• Ensure Tender Board has the correct budget cover.

Supervisory Responsibilities:

• This role may supervise junior officers or analysts supporting reporting and governance tasks.

Job Requirements:

Qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, or related field.
• Professional certifications (e.g., CIPS, CPSM, or related) are an advantage.

Experience:

• Minimum of 3–5 years of experience in supply chain, procurement governance, or supplier relationship management.
• Proven experience in setting up or managing tender boards.

Personal Attributes:

• Quick thinker with the ability to remain calm under pressure.
• Detail-oriented and articulate, with strong written and verbal communication skills.
• Results-driven with a high level of professional integrity.
• Projects a positive, professional image and demonstrates a strong commitment to excellence.

Urgently Hiring

Job Title: Customer Relations and Sales Officer

Department: Sales and Marketing

Salary: 150k

Location: Oniru, Lekki.

Job Summary:

The Customer Relations and Sales Officer is responsible for managing customer interactions, ensuring customer satisfaction, driving sales growth, and promoting the company's products and services through effective marketing strategies. This role requires excellent communication skills, a customer-first attitude, and the ability to identify and convert sales opportunities.

Key Responsibilities:

* Serve as the first point of contact for customers through phone, email, or in-person interactions.

* Handle customer inquiries, complaints, and requests promptly and professionally.

* Maintain a positive, empathetic, and professional attitude toward customers at all times.

* Promote and sell company products and services to new and existing customers.

* Develop and implement basic marketing strategies to attract new clients and retain existing ones.

* Collaborate with the sales and marketing team to meet and exceed monthly sales targets.

* Keep accurate records of customer interactions, feedback, and transactions.

* Follow up with customers to ensure satisfaction and encourage repeat business.

* Monitor market trends and competitor activities to identify new business opportunities.

* Prepare regular reports on customer feedback, sales performance, and marketing activities.

Qualifications and Skills:

* Minimum of OND/HND/B.Sc in Marketing, Business Administration, or related field.

* Proven experience in customer service, sales, or marketing roles.

* Strong communication, interpersonal, and negotiation skills.

* Good problem-solving and conflict-resolution abilities.

* Ability to work independently and as part of a team.

* Proficiency in MS Office and social media marketing tools.

* Customer-focused mindset with a passion for sales and relationship building.

Interested candidates should send CV to or