CUSTOMER CARE EXECUTIVE @Lagos - Internet Service Provider (Telecommunication).
Posted 19 days ago
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Job Description
Handle inbound and outbound customer calls, chats, and emails
Provide accurate information on products and services
Resolve customer complaints and escalate issues when necessary
Maintain customer records and update databases
Ensure customer satisfaction through professional communication
Follow up with customers to confirm issue resolution
Support sales and retention by promoting company services
Adhere to company policies and service standards
RequirementsBachelor’s degree or equivalent qualification
Previous experience in customer service (ISP/telecom preferred)
Strong communication and interpersonal skills
Problem-solving and conflict-resolution ability
Proficiency in MS Office and CRM software
Ability to work under pressure and handle multiple tasks
Good listening skills and patience
Teamwork and adaptabilityHandle customer inquiries, resolve complaints.
BenefitsSalary: ₦120,000 - ₦150,000DIGITAL MARKETING/GRAPHIC DESIGNER @Lagos - Internet Service Provider (Telecommunication).
Posted 19 days ago
Job Viewed
Job Description
Create visually appealing designs for digital marketing materials (social media, website, email, infographics, display ads).
Design graphics, videos, and brand materials to promote ISP/telecommunication products.
Plan and manage digital campaigns, including social media and email marketing.
Develop brand identity elements (logos, icons, visual guidelines) and ensure consistency across all platforms.
RequirementsExperience in digital marketing and graphic design
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Knowledge of social media, SEO/SEM, and email marketing
Basic video editing and motion graphics skills
Creativity and attention to detail
Good communication and teamwork skills
BenefitsSalary: ₦120,000 - ₦170,000Be The First To Know
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