609 Relationship Building jobs in Lagos

Today

Lagos Full Time

Real Estate NGN 75, ,000

Easy Apply

The Customer Relations Officer serves as the first point of contact for the company, managing all customer interactions and administrative duties with professionalism. This role is pivotal in ensuring excellent customer service delivery and smooth front office operations.

• Minimum Qualification : HND
• Experience Level : Entry level
• Experience Length : 2 years
• Working Hours : Full Time

Responsibilities:

• Welcome and attend to all walk-in clients, visitors, and vendors.
• Handle all inbound and outbound calls, emails, and messages efficiently.
• Schedule appointments, meetings, and maintain office records.
• Assist in managing internal communication and document handling.
• Resolve basic client queries and escalate more complex concerns to the appropriate departments.
  Support the administrative and sales teams with clerical duties.

Requirements:

• Minimum of 2 years of experience
• HND in any field of study

The Recruiters Village is a recruitment firm and we are recruiting to fill the position below:

Job Position: Customer Relations Officer

Job Location: Lagos

Employment Type: Full-time

Industry: Banking & Financial Services

About the Role

• We are seeking dynamic and customer-focused individuals to join our team as Customer Relations Officers.
• As the first point of contact for our valued clients, you will play a vital role in delivering exceptional service, resolving inquiries, and marketing the bank product while ensuring a seamless banking experience.

Key Responsibilities

• Provide prompt and courteous assistance to customers across various channels (in-person, phone, email)
• Handle account inquiries, complaints, and service requests professionally
• Promote bank products and services tailored to customer needs
• Maintain accurate records of customer interactions and transactions
• Collaborate with internal departments to resolve issues efficiently
• Uphold the bank's reputation through excellent service delivery

Requirements

• Minimum qualification: SSCE, OND, HND, or BSc in any discipline
• Age: Not more than 35 years
• Strong communication and interpersonal skills
• Customer-centric mindset with problem-solving abilities
• Basic computer literacy and familiarity with banking systems (an advantage)
• Previous experience in customer service or banking is a plus.

What We Offer

• Competitive salary and benefits
• Structured career growth and training opportunities
• Supportive and inclusive work environment
• Opportunity to work with a leading financial institution

BT Health and Diagnostic Centre (BTHDC) is a leading provider of high-quality medical diagnostics and healthcare support services. We are committed to delivering accurate, reliable, and timely diagnostic results that empower physicians and patients to make informed health decisions.

Equipped with modern technology and staffed by a team of qualified professionals, BTHDC offers a wide range of services including laboratory testing, radiology, cardiology, and wellness screening. Our focus on excellence, patient satisfaction, and continuous improvement has positioned us as a trusted partner in preventive and diagnostic healthcare. At BTHDC, we combine precision, compassion, and innovation to promote better health outcomes for every patient we serve.

We are recruiting to fill the position below:

Job Position: Customer Relations Officer

Job Location: Ikeja, Lagos

Employment Type: Full-time

Responsibilities

Customer Interaction:

• Welcome and assist clients in a friendly, professional, and courteous manner.
• Respond to inquiries regarding services, scheduling, and general information.
• Handle complaints promptly and escalate unresolved issues to the appropriate department.

Payment Handling:

• Receive and process payments accurately, issuing receipts for all transactions.
• Maintain daily financial records, ensuring all cash and electronic transactions are reconciled.
• Support finance or accounting departments in reconciling customer payments.

Service Coordination & Results Issuance:

• Liaise with relevant teams to ensure timely delivery of services and results.
• Issue service results or documentation to clients while maintaining confidentiality and accuracy.
• Provide clarification and guidance to clients where necessary.

Appointment Management:

• Schedule, confirm, and manage client appointments efficiently.
• Coordinate with internal teams to ensure prompt service delivery and avoid scheduling conflicts.

Client Education & Support:

• Educate clients on procedures, preparation requirements, and follow-up steps.
• Ensure clients understand how to access or collect their results and additional services.

Record Keeping:

• Maintain accurate and up-to-date client records, financial logs, and service documentation.
• Ensure all information is handled in compliance with company policy and data protection standards.

Collaboration & Communication:

• Work collaboratively with medical, administrative, and support teams to ensure efficient workflow.
• Communicate effectively across departments to enhance customer experience and service delivery.

Method of Application

Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.

Note: Only shortlisted candidates will be contacted.

Job Summary:

Our client is seeking a friendly, detail-oriented Customer Relations Executive to support their retail printing store operations. This role involves assisting customers with printing service inquiries, processing orders and payments, ensuring accurate transactions, and maintaining a clean, organized customer service area.

Key Responsibilities:

• Serve as the main point of contact for assigned clients, ensuring their needs are understood and met.
• Manage client accounts to ensure long-term satisfaction and loyalty.
• Develop a deep understanding of client goals, operations, and challenges to provide tailored solutions.
• Handle customer inquiries, complaints, and feedback professionally and promptly.
• Coordinate internally with sales, operations, logistics, and finance teams to ensure timely order processing and delivery.
• Track client interactions and maintain accurate records in CRM systems.
• Identify opportunities for upselling or cross-selling products and services.
• Prepare and share periodic performance reports and client satisfaction updates.
• Support business development efforts by participating in client meetings, presentations, and follow-ups.
• Assist in developing and implementing customer retention programs and initiatives.

Requirements:

• Bachelor degree in any discipline
• 4–8 years of experience in customer relations, sales support, or account management.
• Excellent verbal communication and problem-solving skills.
• Proficiency in Microsoft Office Suite.
• Ability to manage cash transactions accurately.
• Strong organizational skills and attention to detail.
• Flexibility to work shifts, including weekends and public holidays.

Working Conditions:

• Mon - Fri (8am - 6pm) and Saturday 8am - 2pm
• Proximity to the island is required

Desirable Attributes:

• Presentable and confident in client-facing interactions.

What We Offer:

• Competitive salary
• Career growth opportunities.

Job Type: Full-time

Experience:

• Customer Service: 3 years (Required)

Today

Lagos Full Time

Manufacturing & Warehousing NGN 75, ,000

Easy Apply

We're seeking a friendly and proactive Customer relations officer to join our team at Dunamis F. Global Prints. Core responsibilities would include warm reception of customers, timely responses to customers, addressing complaints, cultivating relationships and interfacing with clients both online and offline.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 1 year

Responsibilities:

• Handle customer inquiries via phone, email, and chat, providing timely and accurate responses.
• Addressing customer complaints and concerns, resolving issues timely and professionally.
• Offer detailed information about printing services offered, including product features, pricing, and delivery times.
• Assisting with order processing, ensuring accuracy and efficiency.
• Working with internal teams, such as production and logistics, to resolve customer issues.
  Update customer information and records, ensuring data accuracy.‎

Requirements:

• Excellent Communication Skills
• Customer Service Experience
• Problem-Solving Skills
• Attention to Detail Team player

Job Title: Customer Relations and Sales Office

Job Summary:

The Customer Relations and Sales Officer is responsible for managing customer interactions, ensuring customer satisfaction, driving sales growth, and promoting the company's products and services through effective marketing strategies. This role requires excellent communication skills, a customer-first attitude, and the ability to identify and convert sales opportunities.

Key Responsibilities:

* Serve as the first point of contact for customers through phone, email, or in-person interactions.

* Handle customer inquiries, complaints, and requests promptly and professionally.

* Maintain a positive, empathetic, and professional attitude toward customers at all times.

* Promote and sell company products and services to new and existing customers.

* Develop and implement basic marketing strategies to attract new clients and retain existing ones.

* Collaborate with the sales and marketing team to meet and exceed monthly sales targets.

* Keep accurate records of customer interactions, feedback, and transactions.

* Follow up with customers to ensure satisfaction and encourage repeat business.

* Monitor market trends and competitor activities to identify new business opportunities.

* Prepare regular reports on customer feedback, sales performance, and marketing activities.

Qualifications and Skills:

* Minimum of OND/HND/B.Sc in Marketing, Business Administration, or related field.

* Proven experience in customer service, sales, or marketing roles.

* Strong communication, interpersonal, and negotiation skills.

* Good problem-solving and conflict-resolution abilities.

* Ability to work independently and as part of a team.

* Proficiency in MS Office and social media marketing tools.

* Customer-focused mindset with a passion for sales and relationship building.

Remuneration: N150,000

To apply, send CV to

HiiT PLC

(Visit: &

to know us better)

Job Description & Person Specifications

Position: Marketing & Customer Relations Officer, HiiT Lekki Branch (MCROHLB).

Direct Report: Business Manager.

Job Location: Must be Resident in Lekki or environs

*Also open to individuals who just recently completed NYSC or looking for PPA*

*To apply: send your CV to *

Role Summary

Customer Relations Management and Marketing functions at Lekki Branch.

A. Key Accountabilities:

*Customer Relations Management Functions:*

1. Manage CRM functions.

2. Supervise the collection, collation and analysis of Prospects and Customers data for informed marketing decision making.

3. Sustain and improve on Brand reputation.

*Marketing Management Functions:*

1. Support the actualization of set

Branch's Marketing and sales Goals/ Objectives.

1. Support lead generation and conversion process to achieve S/N1 above.

B. Core Competencies & Skills

1. Must be ICT and Social Media Savvy.

2. Must possess Marketing/Sales Skills.

3. At least intermediate skills in MS Word and Excel.

4. Good written and verbal communication.

5. Excellent work ethics and Integrity.

6. Creativity and problem-solving Skills.

C. Experience and Qualifications

1. Bachelor's Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.

2. A minimum of 1 year proven experience in Marketing and Customer Relations Management in a corporate environment.

3. Generic understanding of the Nigerian ICT Fducation Sector

D. Remuneration- Attractive with Performance Bonus opportunity.

E. Projected Resumption Date- Not later than August 2025.

HiiT PLC

(Visit: &

to know us better)

Job Description & Person Specifications

Position: Marketing & Customer Relations Officer, HiiT Lekki Branch (MCROHLB).

Direct Report: Business Manager.

Job Location: Must be Resident in Lekki or environs.

*Also open to individuals who just recently completed NYSC or looking for PPA*

*To apply: send your CV to *

Role Summary

Customer Relations Management and Marketing functions at Lekki Branch.

A. Key Accountabilities:

*Customer Relations Management Functions:*

1. Manage CRM functions.

2. Support the collection, collation and analysis of Prospects and Customers data for informed marketing decision making.

3. Sustain and improve on Brand reputation.

*Marketing Management Functions:*

1. Support the actualization of set

Branch's Marketing and sales Goals/ Objectives.

1. Support lead generation and conversion process to achieve S/N1 above.

B. Core Competencies & Skills

1. Must be ICT and Social Media Savvy.

2. Must possess Marketing/Sales Skills.

3. At least intermediate skills in MS Word and Excel.

4. Good written and verbal communication.

5. Excellent work ethics and Integrity.

6. Creativity and problem-solving Skills.

C. Experience and Qualifications

1. Bachelor's Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.

2. A minimum of 1 year proven experience in Marketing and Customer Relations Management in a corporate environment.

3. Generic understanding of the Nigerian ICT Fducation Sector

D. Remuneration- Attractive with Performance Bonus opportunity.

E. Projected Resumption Date- Not later than 22nd September 2025.

To Apply: Send your CV to