379 Employee Relations jobs in Nigeria

Job Title: Public Relations / Government Relations Manager

Location: Abuja, Kano, Port-Harcourt/Enugu

Industry; Telecoms

Job Type: Full-time

Job Summary

We are looking for a proactive and experienced Public Relations / Government Relations Manager to strengthen and maintain strategic relationships with government agencies, power companies, and industry associations. The ideal candidate will act as the primary liaison between the company and government stakeholders, ensuring smooth communication, policy compliance, and risk management while supporting business operations.

Key Responsibilities

* Proactively develop, manage, and maintain long-term, stable, and positive working relationships with key government departments, power companies, and industry associations.

* Act as a bridge between government and the company, ensuring timely, accurate, and effective communication of policies, regulations, and updates.

* Monitor regulatory and policy developments, providing early warnings of potential compliance or policy risks to the company.

* Support business units in resolving government-related challenges during project execution or operations.

* Represent the company in external meetings, forums, and industry events to build visibility and credibility.

* Provide strategic advice to senior management on government affairs and regulatory matters impacting business operations.

Qualifications & Requirements

* Minimum of 3 years' proven experience in government relations, public affairs, stakeholder management, or related fields.

* Strong and verifiable network of contacts within government departments and regulatory bodies.

* Excellent communication and negotiation skills, with the ability to deliver clear, persuasive, and professional presentations.

* Strong understanding of government processes, policies, and compliance frameworks relevant to the energy/telecom/power sector (an advantage).

* Ability to work under pressure, manage multiple stakeholders, and adapt to evolving regulatory environments.

* Professional working proficiency in English; additional local language skills are an added advantage.

Interested and qualified candidates should apply by sending your cv to using the Job Title(Location) as subject of the mail.

Job Type: Full-time

Pay: ₦300, ₦700,000.00 per month

Heritage Consulting Limited is a Nigerian professional services firm, founded in 2009, with offices in Lagos,specializing in building and sustaining organizational capabilities through recruitment, outsourcing, training, and management consulting services. Our focus is on collaborating with clients to help them achieve their strategic business objectives by strengthening their internal capabilities.

We are recruiting to fill the position below:

Job Position: Public Relations (PR) Director

Job Location: Ikeja, Lagos

Employment Type: Full-time

Summary

• We are looking for a Public Relations (PR) Director to design and implement marketing strategies that cultivate our relationships with media, engage our target audience and boost our brand awareness.

Responsibilities

• Set objectives for the PR team and monitor team members' performance
• Maximize brand presence on various channels (e.g. web, TV and social media)
• Cultivate and maintain relationships with media and influential professionals
• Arrange interviews and press releases to promote our company and its products/services
• Ensure brand consistency in all advertising efforts
• Organize PR events to increase awareness of our company
• Assign tasks and projects to the PR team
• Track and influence media coverage
• Report on PR campaigns' results
• Manage sensitive issues to maintain company's good reputation.

Skills and Requirements

• BSc Degree in Marketing, Communications, Journalism or relevant fields
• Solid experience coordinating successful PR campaigns
• Expertise in different social networks, including Facebook and Twitter
• Excellent communication and presentation skills with confidence to serve as the company's spokesperson
• Creative abilities
• Team management skills
• Ability to foster long-term relationships with key professionals.

Salary

N150,000 - N200,000 monthly.

Method of Application

Interested and qualified candidates should send their CV to the human resource personnel via: using the Job Position as the subject of the email.

We're Hiring: Client Relations & Social Media Assistant

Location: Lagos (Hybrid – 2 days in-office, 3 days remote)

Salary: ₦180,000/month

Fame Lagos is expanding, and we're looking for someone smart, organized, and creative to join our team.

If you love hospitality, enjoy talking to people, and have an eye for good content, this role is for you.

Your role will include:

• Answering calls, WhatsApp, and Instagram inquiries
• Creating and posting simple, aesthetic content on Instagram (guidance will be provided)
• Engaging followers and responding to DMs
• Preparing invoices and following up on payments
• Coordinating with our execution team once a job is confirmed

You're a good fit if you:

• Communicate well and stay organized
• Have basic Canva and Instagram knowledge
• Are friendly, proactive, and detail-oriented
• Enjoy hospitality, events, or lifestyle brands

Work Schedule:

2 days in office (Lekki)

4 days remote

Job Type: Full-time

Pay: ₦180,000.00 per month

Role: Client Relations & Fashion Production Coordinator

Reports to: Operations Manager / Creative Director

Sector : Bespoke & Ready-to-Wear Fashion Brand

Location: Lekki Phase 1 (Accommodation available)

Salary: ₦150,000 – ₦200,000 (based on experience)

Role Summary:

Serves as the link between clients, procurement, and production, ensuring that client requirements are communicated, executed, and delivered to the brand's quality standards. Acts as support for both Customer Service and Production Manager functions.

Key Responsibilities:

• Client Communication:
• Collect and document client requests and specifications.
• Clearly communicate requirements to tailoring, procurement, and production teams.
• Follow up with tailors to confirm understanding and execution.

Procurement Collaboration:

• Work with Procurement Officer to ensure items sourced align with client requests.
• Verify quality of purchased fabrics, trimmings, and accessories before use.
• Raise red flags on discrepancies immediately.

Quality Assurance:

• Inspect outfits before delivery to ensure brand standards in fit and finishing.
• Report defects, delays, or issues for correction.

Team Coordination:

• Act as liaison between customer service, procurement, and production.
• Support production manager in monitoring timelines and workflow.
• Clarify instructions and resolve misunderstandings on the production floor.

Support & Stand-In Duties:

• Act as Customer Service stand-in when required.

Reporting:

• Provide daily/weekly reports on client requests, procurement, and production progress.
• Escalate recurring challenges or complaints to management.

Requirements:

• 2+ years in fashion client service/production coordination.
• Excellent communication & organizational skills.
• Ability to liaise between clients, procurement & production

To Apply:

Send your CV to

with the job title as the subject line

Company Description

MacTay is Africa's most valuable human performance development solutions firm, specializing in outsourcing, HR consulting, learning and development, background checks and verification, and contact centre solutions. Our focus is on providing efficient and innovative services to help businesses achieve their goals. We are committed to fostering professional growth and excellence in every area we operate, delivering high-quality solutions tailored to the unique needs of our clients.

Role Description

This is a full-time, on-site role for a Public Relations / Government Relations Manager located in Port Harcourt. The Public Relations / Government Relations Manager will be responsible for developing and implementing effective communication strategies to build and maintain a positive public image for the company. This includes managing media relations, writing press releases, and overseeing the company's social media presence. Additionally, the role involves interacting with government representatives, lobbying for beneficial policies, and ensuring compliance with relevant regulations. The manager will also coordinate public events and community outreach programs to enhance the company's reputation and achieve its strategic objectives.

Qualifications

• Experience in Public Relations, Communications, and Media Relations
• Proficiency in Writing Press Releases and Managing Social Media
• Familiarity with Government Relations, Lobbying, and Regulatory Compliance
• Excellent interpersonal and communication skills
• Strong organizational and project management skills
• Ability to work independently and as part of a team
• Bachelor's degree in Public Relations, Communications, Political Science, or related field
• Experience in the human performance development or HR consulting industry is a plus

Location

Ellas Place – 16 Ibrahim Jalo Waziri St, Gudu, Abuja, Nigeria

About Ellas Place

Ellas Place is a world-class health, beauty, spa and ladies' gym facility. We provide high-quality salon, spa, fitness and wellness services in a friendly, professional, and well-organised environment. Our mission is to deliver excellent customer experience at every touchpoint.

Role Summary

As the first point of contact for our clients and potential clients, you will be the face and voice of Ellas Place. You'll greet visitors, manage calls and messages, ensure clients feel welcomed and informed, and handle basic social media and online engagement. You'll also assist with maintaining Ellas Place's brand voice across customer-facing communications, both in person and online.

Key Responsibilities

• Greet all clients/visitors upon arrival, ensure they feel welcomed and attended to
• Manage front desk operations: answer phone calls, respond to emails, schedule appointments, handle queries
• Maintain a neat, professional appearance of the reception/waiting area
• Track and ensure smooth client flow and wait times; coordinate with salon/spa/gym staff to ensure clients are seen on time
• Handle customer complaints or feedback politely, escalate when necessary
• Maintain records: client information, appointments, payments, feedback
• Manage social media engagement: respond to comments/messages (Instagram, Facebook, WhatsApp etc.) in a timely and professional manner
• Help create or schedule basic content/posts (under guidance) – promoting services, special offers, events etc.
• Occasionally assist with marketing promotions, campaigns or customer loyalty programmes
• Ensure all customer-facing printed/digital materials at reception are up to date (price lists, service menus etc.)
• Collaborate with other staff to uphold high standards of hygiene, ambience and customer service

Required Skills & Qualifications

• Excellent spoken and written English, capable of communication in a business setting (professional, courteous, clear)
• Strong interpersonal skills; friendly, warm, professional demeanor
• Social media savvy: familiar with major platforms (Instagram, Facebook, WhatsApp, etc.), understands online customer engagement best practices
• Good organizational skills; ability to multitask (e.g. handling calls while greeting clients etc.)
• Good problem-solving skills; able to deal with customer complaints tactfully
• Basic computer skills: ability to use email, messaging apps, booking/scheduling software, possibly simple content tools (canva, etc.)
• High degree of reliability, punctuality, appearance, professionalism
• Comfortable working in a customer-facing environment with potentially high traffic

Preferred Qualifications

• Prior experience in a similar role (reception, front-desk, customer service in beauty/wellness/fitness sector)
• Experience handling social media for a business
• Knowledge of salon/spa/gym services, beauty wellness trends

Personal Attributes

• Friendly, positive, warm personality
• Confident communicator, attentive listener
• Detail-oriented (noticing things like waiting clients, cleanliness, client satisfaction)
• Ability to stay calm under pressure
• Team player and flexible (able to help out when needed)

Working Hours

• Roughly 7:30 AM – 4:00 PM on Monday - Satrudays.
• Willingness to occasionally work weekends or longer hours if required for events or peak periods

How to Apply

Interested candidates should send their CV and cover letter to

Job Type: Full-time

Pay: ₦150, ₦200,000.00 per month

Application Question(s):

• Where do you reside in Ahuja?

Experience:

• Admin: 3 years (Required)

Urgently Hiring

Job Title: Customer Relations and Sales Officer

Department: Sales and Marketing

Salary: 150k

Location: Oniru, Lekki.

Job Summary:

The Customer Relations and Sales Officer is responsible for managing customer interactions, ensuring customer satisfaction, driving sales growth, and promoting the company's products and services through effective marketing strategies. This role requires excellent communication skills, a customer-first attitude, and the ability to identify and convert sales opportunities.

Key Responsibilities:

* Serve as the first point of contact for customers through phone, email, or in-person interactions.

* Handle customer inquiries, complaints, and requests promptly and professionally.

* Maintain a positive, empathetic, and professional attitude toward customers at all times.

* Promote and sell company products and services to new and existing customers.

* Develop and implement basic marketing strategies to attract new clients and retain existing ones.

* Collaborate with the sales and marketing team to meet and exceed monthly sales targets.

* Keep accurate records of customer interactions, feedback, and transactions.

* Follow up with customers to ensure satisfaction and encourage repeat business.

* Monitor market trends and competitor activities to identify new business opportunities.

* Prepare regular reports on customer feedback, sales performance, and marketing activities.

Qualifications and Skills:

* Minimum of OND/HND/B.Sc in Marketing, Business Administration, or related field.

* Proven experience in customer service, sales, or marketing roles.

* Strong communication, interpersonal, and negotiation skills.

* Good problem-solving and conflict-resolution abilities.

* Ability to work independently and as part of a team.

* Proficiency in MS Office and social media marketing tools.

* Customer-focused mindset with a passion for sales and relationship building.

Interested candidates should send CV to or

BT Health and Diagnostic Centre (BTHDC) is a leading provider of high-quality medical diagnostics and healthcare support services. We are committed to delivering accurate, reliable, and timely diagnostic results that empower physicians and patients to make informed health decisions.

Equipped with modern technology and staffed by a team of qualified professionals, BTHDC offers a wide range of services including laboratory testing, radiology, cardiology, and wellness screening. Our focus on excellence, patient satisfaction, and continuous improvement has positioned us as a trusted partner in preventive and diagnostic healthcare. At BTHDC, we combine precision, compassion, and innovation to promote better health outcomes for every patient we serve.

We are recruiting to fill the position below:

Job Position: Customer Relations Officer

Job Location: Ikeja, Lagos

Employment Type: Full-time

Responsibilities

Customer Interaction:

• Welcome and assist clients in a friendly, professional, and courteous manner.
• Respond to inquiries regarding services, scheduling, and general information.
• Handle complaints promptly and escalate unresolved issues to the appropriate department.

Payment Handling:

• Receive and process payments accurately, issuing receipts for all transactions.
• Maintain daily financial records, ensuring all cash and electronic transactions are reconciled.
• Support finance or accounting departments in reconciling customer payments.

Service Coordination & Results Issuance:

• Liaise with relevant teams to ensure timely delivery of services and results.
• Issue service results or documentation to clients while maintaining confidentiality and accuracy.
• Provide clarification and guidance to clients where necessary.

Appointment Management:

• Schedule, confirm, and manage client appointments efficiently.
• Coordinate with internal teams to ensure prompt service delivery and avoid scheduling conflicts.

Client Education & Support:

• Educate clients on procedures, preparation requirements, and follow-up steps.
• Ensure clients understand how to access or collect their results and additional services.

Record Keeping:

• Maintain accurate and up-to-date client records, financial logs, and service documentation.
• Ensure all information is handled in compliance with company policy and data protection standards.

Collaboration & Communication:

• Work collaboratively with medical, administrative, and support teams to ensure efficient workflow.
• Communicate effectively across departments to enhance customer experience and service delivery.

Method of Application

Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.

Note: Only shortlisted candidates will be contacted.

We are looking for a dynamic and strategic PR Manager to lead our public relations efforts and shape the company's external image. The ideal candidate will have strong media relations, storytelling, and crisis management skills, combined with the ability to build meaningful connections with journalists, influencers, and industry stakeholders. You will oversee PR campaigns, manage communications, and ensure consistent brand messaging across all channels.

Key Responsibilities

• Develop and implement effective PR strategies to enhance brand visibility and reputation.
• Build and maintain strong relationships with media, journalists, influencers, and other stakeholders.
• Create press releases, media kits, speeches, and thought leadership content.
• Plan and execute media campaigns, events, and press conferences.
• Monitor media coverage, track PR performance, and prepare regular reports.
• Collaborate with marketing, social media, and leadership teams to ensure aligned communications.
• Manage crisis communications and reputation risks.
• Stay updated on industry trends, media landscape shifts, and competitor activity.

Qualifications & Skills

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• Proven experience (5+ years) as a PR Manager or in a similar role.
• Strong media network and excellent communication skills.
• Exceptional writing, storytelling, and presentation abilities.
• Solid understanding of digital media, social platforms, and PR analytics tools.
• Ability to work under pressure and handle crisis situations tactfully.
• Strategic thinker with creativity and attention to detail.

What We Offer

• Competitive salary and performance incentives.
• Opportunity to work with a passionate and growing team.
• Career development and leadership opportunities.