607 Sales Operations jobs in Lagos

Job Opening

Teamace Limited: A leading Manufacturing Construction Company is seeking to hire a:

Job Title: Sales Operations Manager

Location: Lagos & Abuja

Summary:

As a Sales Operations Manager, you will be responsible for overseeing and optimizing the company's sales processes within the manufacturing and construction sector. You will support the sales team by streamlining operations, analyzing performance metrics, improving customer engagement strategies, and ensuring the execution of sales initiatives that drive revenue growth.

Responsibilities:

• Develop, implement, and manage efficient sales processes to support the achievement of business goals.
• Oversee sales forecasting, pipeline management, and performance reporting to guide strategic decision-making.
• Collaborate with the sales and project teams to ensure accurate pricing, proposal preparation, and contract execution.
• Monitor market trends and competitor activities to identify business opportunities and areas for improvement.
• Work closely with the finance and operations teams to ensure alignment between sales, budgeting, and resource allocation.
• Support the recruitment, training, and development of the sales team to drive productivity and high performance.
• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Provide leadership in developing customer engagement strategies, ensuring timely follow-ups, and maintaining long-term client relationships.
• Drive continuous process improvement by identifying gaps, implementing tools, and adopting best practices in sales operations.

Requirements:

• Bachelor's degree in Business Administration, Sales & Marketing, Construction Management, or a related field.
• Minimum of 5 years of proven experience in sales operations, preferably within the construction, manufacturing, or engineering sectors.
• Strong knowledge of construction/manufacturing sales cycles, project bidding, and contract management.
• Excellent communication, negotiation, and leadership skills.
• Proficiency in CRM systems and Microsoft Office tools; ERP knowledge is a plus.
• Data-driven mindset with strong analytical and problem-solving skills.
• Ability to work independently while collaborating effectively across multiple departments.
• Goal-oriented with strong organizational and time management skills.

Salary: NGN500,000

Qualified and Interested Candidates should apply here:

Job Type: Full-time

Pay: ₦500, ₦550,000.00 per month

Role- Sales and Operations Executive

Industry- Luxury Retail ( Christmas Shop)

Salary-250,000 Monthly

Location-Ikoyi

Responsibility

•Manage in-store sales and ensure excellent customer service

•Communicate with clients professionally via WhatsApp, email, Instagram & TikTok DMs, calls,

and in-store interactions

•Provide expert product knowledge and recommendations to clients

•Process orders and coordinate delivery arrangements

•Handle customer complaints and resolve issues professionally

Digital Marketing & Social Media

•Create engaging content for Instagram, TikTok and WhatsApp Status including Reels, Stories, and posts

•Develop and execute social media marketing strategies

•Take high-quality product photographs for online catalogue and social media

•Monitor social media engagement and respond to comments/messages

•Collaborate on seasonal marketing campaigns

Administrative & Operational Tasks

•Maintain accurate records using Odoo ERP system

•Prepare reports and presentations using Excel, Word, and PowerPoint

•Track inventory levels and coordinate with management on stock requirements

•Process invoices and maintain customer databases

•Support overall business operations as needed

•Maintain a well-presented, festive, and welcoming store environment

* Support Christmas tree decoration and in-store styling

Requirements

•Bachelor's degree or equivalent experience in Business, Marketing, or related field

•Minimum 3-5 years experience in retail sales or customer service

•Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

•Experience with ERP systems, preferably Odoo

•Strong social media content creation skills, especially Instagram Reels

•Good photography skills for product imagery

•Strong written and verbal English communication skills (WhatsApp, email)

•Proven ability to work independently and manage multiple tasks

•Organized, proactive, and detail-oriented

* (Bonus) Decorating skills for Christmas trees/displays

Job Types: Full-time, Permanent

Pay: ₦250,000.00 per month

Lagos Full Time

Recruitment Confidential

• Minimum Qualification :
• Experience Level : Senior level
• Experience Length : 5 years

Job Title: Sales Operations Manager – Baking Products

Salary: 800,000 monthly net

Location: Ikeja, Lagos

Employment Type: Full-Time

Job Summary

The Sales Operations Manager will be responsible for overseeing and optimizing the sales processes, systems, and performance across all sales channels for the company's range of baking products. This role ensures that sales teams are supported with efficient operational tools, data insights, and coordination between departments such as production, logistics, and marketing to achieve business objectives.

Key Responsibilities

Sales Planning & Performance Management

• Support the development and execution of the company's sales strategy to meet revenue and market share targets.
• Monitor sales performance by region, channel, and product line; prepare weekly and monthly performance reports.
• Track and analyze KPIs (volume growth, sales mix, coverage, returns) to drive continuous improvement.

Sales Operations & Process Optimization

• Streamline and standardize sales processes to enhance efficiency and reduce bottlenecks.
• Coordinate order-to-delivery processes, ensuring customer satisfaction and timely fulfillment.
• Collaborate with production and supply chain teams to align inventory availability with market demand.
• Manage customer pricing structures, trade discounts, and promotional tracking.

Data Management & Reporting

• Maintain accurate sales data in the CRM or ERP system and ensure data integrity across all channels.
• Generate analytical reports to support decision-making, forecasting, and business reviews.
• Identify market trends and customer behavior patterns to inform strategic initiatives.

Team Support & Cross-Functional Collaboration

• Serve as a liaison between the sales team, marketing, finance, and operations to ensure smooth communication and goal alignment.
• Support sales team onboarding, training, and tools optimization to improve productivity.
• Lead sales operations meetings to review performance metrics and discuss improvement areas.

Budgeting & Forecasting

• Assist in developing sales budgets, forecasts, and targets.
• Track expenses related to sales promotions, trade marketing, and distribution activities.
• Provide insights on market conditions affecting pricing, margins, and profitability.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Economics, or related field.
• Minimum of 5–8 years' experience in sales operations, commercial management, or business analysis, preferably in FMCG or food manufacturing (baking industry experience is a plus).
• Strong analytical and organizational skills with proficiency in Excel, Power BI, or CRM/ERP systems (e.g., SAP, Microsoft Dynamics).
• Excellent communication, problem-solving, and coordination skills.
• Ability to manage multiple priorities and work cross-functionally in a fast-paced environment.

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Job Title: Sales Operations Executive.

Location: Ikeja

Salary: 400k to 800k Gross

Job Summary:

Palmpay BNPL is looking for a results-driven Sales Operations Executive to focus on

driving new customer acquisition. This role will play a critical part in expanding our

customer base,optimizing sales processes,and ensuring seamless onboarding for new

clients. You will also manage operations for key accounts.This role will ensure seamless execution of client requirements, maintain strong relationships with high-value accounts,and support revenue growth through operational excellence.

Acquiring new customers:

Responsibilities:

1,Identify,qualify,and convert new prospects into active customers.

2,Collaborate with the marketing and sales teams to develop ad -generation strategies.

3,Track and report on sales pipeline,conversion rates,and acquisition performance.

4,Ensure smooth onboarding of new customers,including documentation and account

setup.

5,Analyze market trends and competitor activities to refine acquisition strategies.

6,Work with finance and operations teams to ensure accurate order processing and

billing.

Managing operations for key accounts:

1,Act as the primary operations contact for assigned key accounts.

2,Coordinate order processing, invoicing, and delivery to ensure service excellence.

3,Monitor account performance metrics, including sales targets, retention rates,and

satisfactions cores.

4,Work closely with account managers to develop account-specific strategies and growth

plans.

5,Resolve operational issues promptly to maintain strong client relationships.

6,Provide data-driven insights to support decision-making and account optimization.

7,Support contract renewals, upsell opportunities, and cross-functional collaboration

Powered by JazzHR

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Our client at Amuwo Odofin is in need of a sales operations manager.

Job Description

Sell, upsell and cross-sell goods to maximize revenue opportunities.

Handles logistics by organizing the shipment and delivery of goods.

Record all customer interactions, including inquiries, complaints, and resolutions, in a centralized customer relationship management system (CRM) Manage incoming calls and make outgoing calls.

Professionally handle requests from customers and ensure that issues are resolved both promptly and thoroughly.

Candidate will manage other employees and report directly to the CEO

Qualificatons

Degree or its equivalence in any field.

Must have flair for hairs and wigs

Effective verbal and written communication

Ability to multi-task and work under pressure

Attention to details

CRM: Knowledge of computer and typing skills / good network Prior customer service and sales experience in an organization

Job Type: Full-time

Pay: ₦150,000.00 per month

Job Title: Sales Operations Associate (Aggregator Support)

Location: Lagos, Nigeria

About OPay:

OPay is a leading fintech platform in Nigeria, providing payments, agency banking, and digital services to drive financial inclusion.

Role Overview:

We are seeking a detail-oriented Sales Operations Associate to support our Aggregator Team. This role focuses on ensuring smooth project execution, resolving field issues, tracking KPIs, and providing data-driven insights to optimize team performance and market positioning.

Key Requirements:

• Bachelor's degree in Business, Finance, Economics, Data Science, or related field.
• Strong analytical and problem-solving skills.
• Proficiency in Excel/SQL or similar tools.
• Good communication and ability to work under pressure.
• Experience in fintech or operations support is an advantage

Job Type: Full-time

Location:

• Lagos (Required)

Today

Lagos Full Time

Tourism & Travel NGN 75, ,000 Plus Commission

Easy Apply

As a Sales & Operations Manager, you will work with the Sales & Operations Team to ensure sourcing and high productivity of all B2B accounts. Your goal is to maximize revenue generation for the company by effectively collaborating with the Marketing and Customer Success Teams. The ideal candidate for this role would have a combination of Sales, Business Development, Operations, and Project Management skills.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 2 years
• Working Hours : Full Time

Responsibilities:

• Effectively manage the B2B sales funnel.
• Execute strategies for acquisition and onboarding transport and logistics businesses.
• Grow and manage Intercity service Centers.
• Manage internal Operations Projects.
• Create and maintain a handbook for operators and customers.
• Find new channels for client sourcing.
• Develop client acquisition and verification processes.
  Ensure high performance of all onboarded accounts.

Requirements:

• Sales Skills: Excellent active listening, negotiation, and presentation skills
• Strategic "big-picture" thinker yet detail-oriented and implementation-focused
• Excellent written and verbal English plus fluency in at least one major Nigerian dialect (Igbo, Yoruba, or Hausa)
• Sales process optimization, forecasting pipeline management training, and onboarding skills

Role Summary
The
Sales Operations Manager
will lead M-KOPA Nigeria's Sales Operations Center of Excellence, serving as the critical interface between Acquisition Sales, Retail, Warehouse, and Logistics Operations, as well as cross-functional teams.

This role will enhance sales effectiveness, drive operational efficiency, and ensure seamless coordination across all commercial touchpoints. You will build on our strong foundation to create a best-in-class centralized support system that enables our growing field sales force to achieve ambitious targets while maintaining operational excellence.

What You'll Do:
Sales Operations Excellence

• Lead the Sales Operations Center of Excellence, supporting all regions through centralized systems.
• Design and implement scalable sales processes that drive efficiency across 1000+ field sales agents.
• Develop and maintain sales operational playbooks, ensuring consistency across all regions.
• Optimize territory planning, densification strategies, and expansion initiatives.
• Manage sales tools and technology adoption across the sales organization.
• Drive commission and incentive program administration with accuracy and timeliness.

Cross-Functional Coordination

• Serve as the primary interface between Acquisition Sales and Retail Operations, ensuring smooth customer handoffs.
• Coordinate with Warehouse & Logistics on stock allocation and availability for the sales teams.
• Partner with Customer Care and Retention teams on customer journey optimization.
• Collaborate with Business Management on new product launches and RTM strategies.
• Work with Finance on sales forecasting, budgeting, and P&L management.
• Align with Marketing on campaign execution and lead generation initiatives.

Sales Training & Enablement

• Oversee the Sales Training function, ensuring alignment with national and regional training needs.
• Develop comprehensive onboarding programs for new sales staff across all regions.
• Create and maintain sales enablement materials, product knowledge resources, and competitive intelligence.
• Partner with Regional Managers (RMs) and Deputy Regional Managers (DRMs) on capability-building initiatives.
• Implement continuous learning programs to enhance the sales team's effectiveness.
• Track training effectiveness and ROI through performance metrics.

Performance Management & Analytics

• Establish KPIs and performance dashboards for sales operations efficiency.
• Track and analyze sales data to identify trends, opportunities, and operational bottlenecks.
• Generate actionable insights for Senior Regional Managers and the leadership team.
• Support data-driven decision-making through regular reporting and analysis.
• Monitor sales productivity metrics and recommend process improvements.
• Ensure data integrity across all sales reporting systems.

What You'll Need

• Bachelor's degree in business administration, Operations Management, or related field.
• 5+ years of experience in sales operations, commercial operations, or sales management.
• Proven track record of leading operational transformation in sales organizations.
• Experience managing cross-functional projects and stakeholder relationships.
• Strong analytical skills with proficiency in CRM systems and data analysis tools.
• Experience in retail, telecommunications, or financial services sectors preferred.
• Knowledge of the Nigerian market and regional dynamics.
• Excellent communication and presentation skills

Key Competencies

• Ability to design and implement efficient, scalable processes.
• Connect operational improvements to business outcomes.
• Navigate complex organizational relationships effectively.
• Transform data into actionable insights.
• Drive adoption of new processes and systems.
• Influence and coordinate across departments.
• Identify root causes and implement sustainable solutions.
• Knowledge of the Nigerian market and regional dynamics.
• Adapt quickly to changing business priorities and market conditions

What Success Looks Like

• Seamless coordination between Sales, Retail, and Operations teams.
• Improved sales productivity and reduced administrative burden.
• Enhanced field force effectiveness through better training and enablement.
• Data-driven insights driving strategic sales decisions.
• Recognition as a trusted partner by Sales leadership and field teams.
• Successful support of market expansion and new product launches.

Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at
m-
.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

Role: Sales Operations

Location: Lagos (Hybrid)

Employment Type: Full-time- Hybrid

About the Client

Our client is a fast-growing, tech-driven Cybersecurity firm providing innovative, AI-powered security and cloud solutions to businesses across Africa. They are expanding their footprint and looking to strengthen their internal sales efficiency and growth engine by hiring a results-oriented Sales Operations Specialist.

About the Role

The Sales Operations Specialist will play a critical role in driving sales performance through process optimization, lead management, and data analytics. This individual will bridge sales and marketing teams to ensure high-quality lead follow-up, accurate data tracking, and effective decision-making support. The ideal candidate is analytical, detail-driven, and experienced in managing CRM systems and sales reporting tools.

Key Responsibilities

• Follow up on leads and nurture prospects through calls, emails, and meetings.
• Maintain accurate client and lead records within the CRM system.
• Analyze and prepare reports on sales performance, funnel progress, and forecasting.
• Track and monitor key sales metrics to identify trends and improvement areas.
• Support onboarding of new clients by ensuring accurate documentation and CRM updates.
• Collaborate with marketing on lead quality, campaign follow-up, and market insights.
• Manage and optimize sales processes, templates, and collateral.
• Ensure compliance with data and documentation standards.
• Assist sales teams with administrative and operational support to close deals.
• Provide continuous feedback on lead quality and conversion efficiency.

Requirements

• Bachelor's degree in Business, Marketing, or related field.
• 3–6 years of experience in Sales Operations, Sales Support, or CRM Management (preferably in Technology or Cybersecurity).
• Proficiency in CRM systems (HubSpot, Salesforce, or Zoho).
• Analytical thinker with strong Excel/Google Sheets skills.
• Excellent organization, time management, and communication skills.
• Proactive and detail-oriented, able to thrive in a fast-paced environment.

Job Type: Full-time

Pay: ₦200, ₦300,000.00 per month