28 Sales Operations jobs in Lagos

Today

Lagos Full Time

Tourism & Travel NGN 75, ,000 Plus Commission

Easy Apply

As a Sales & Operations Manager, you will work with the Sales & Operations Team to ensure sourcing and high productivity of all B2B accounts. Your goal is to maximize revenue generation for the company by effectively collaborating with the Marketing and Customer Success Teams. The ideal candidate for this role would have a combination of Sales, Business Development, Operations, and Project Management skills.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 2 years
• Working Hours : Full Time

Responsibilities:

• Effectively manage the B2B sales funnel.
• Execute strategies for acquisition and onboarding transport and logistics businesses.
• Grow and manage Intercity service Centers.
• Manage internal Operations Projects.
• Create and maintain a handbook for operators and customers.
• Find new channels for client sourcing.
• Develop client acquisition and verification processes.
  Ensure high performance of all onboarded accounts.

Requirements:

• Sales Skills: Excellent active listening, negotiation, and presentation skills
• Strategic "big-picture" thinker yet detail-oriented and implementation-focused
• Excellent written and verbal English plus fluency in at least one major Nigerian dialect (Igbo, Yoruba, or Hausa)
• Sales process optimization, forecasting pipeline management training, and onboarding skills

Role Summary
The
Sales Operations Manager
will lead M-KOPA Nigeria's Sales Operations Center of Excellence, serving as the critical interface between Acquisition Sales, Retail, Warehouse, and Logistics Operations, as well as cross-functional teams.

This role will enhance sales effectiveness, drive operational efficiency, and ensure seamless coordination across all commercial touchpoints. You will build on our strong foundation to create a best-in-class centralized support system that enables our growing field sales force to achieve ambitious targets while maintaining operational excellence.

What You'll Do:
Sales Operations Excellence

• Lead the Sales Operations Center of Excellence, supporting all regions through centralized systems.
• Design and implement scalable sales processes that drive efficiency across 1000+ field sales agents.
• Develop and maintain sales operational playbooks, ensuring consistency across all regions.
• Optimize territory planning, densification strategies, and expansion initiatives.
• Manage sales tools and technology adoption across the sales organization.
• Drive commission and incentive program administration with accuracy and timeliness.

Cross-Functional Coordination

• Serve as the primary interface between Acquisition Sales and Retail Operations, ensuring smooth customer handoffs.
• Coordinate with Warehouse & Logistics on stock allocation and availability for the sales teams.
• Partner with Customer Care and Retention teams on customer journey optimization.
• Collaborate with Business Management on new product launches and RTM strategies.
• Work with Finance on sales forecasting, budgeting, and P&L management.
• Align with Marketing on campaign execution and lead generation initiatives.

Sales Training & Enablement

• Oversee the Sales Training function, ensuring alignment with national and regional training needs.
• Develop comprehensive onboarding programs for new sales staff across all regions.
• Create and maintain sales enablement materials, product knowledge resources, and competitive intelligence.
• Partner with Regional Managers (RMs) and Deputy Regional Managers (DRMs) on capability-building initiatives.
• Implement continuous learning programs to enhance the sales team's effectiveness.
• Track training effectiveness and ROI through performance metrics.

Performance Management & Analytics

• Establish KPIs and performance dashboards for sales operations efficiency.
• Track and analyze sales data to identify trends, opportunities, and operational bottlenecks.
• Generate actionable insights for Senior Regional Managers and the leadership team.
• Support data-driven decision-making through regular reporting and analysis.
• Monitor sales productivity metrics and recommend process improvements.
• Ensure data integrity across all sales reporting systems.

What You'll Need

• Bachelor's degree in business administration, Operations Management, or related field.
• 5+ years of experience in sales operations, commercial operations, or sales management.
• Proven track record of leading operational transformation in sales organizations.
• Experience managing cross-functional projects and stakeholder relationships.
• Strong analytical skills with proficiency in CRM systems and data analysis tools.
• Experience in retail, telecommunications, or financial services sectors preferred.
• Knowledge of the Nigerian market and regional dynamics.
• Excellent communication and presentation skills

Key Competencies

• Ability to design and implement efficient, scalable processes.
• Connect operational improvements to business outcomes.
• Navigate complex organizational relationships effectively.
• Transform data into actionable insights.
• Drive adoption of new processes and systems.
• Influence and coordinate across departments.
• Identify root causes and implement sustainable solutions.
• Knowledge of the Nigerian market and regional dynamics.
• Adapt quickly to changing business priorities and market conditions

What Success Looks Like

• Seamless coordination between Sales, Retail, and Operations teams.
• Improved sales productivity and reduced administrative burden.
• Enhanced field force effectiveness through better training and enablement.
• Data-driven insights driving strategic sales decisions.
• Recognition as a trusted partner by Sales leadership and field teams.
• Successful support of market expansion and new product launches.

Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at
m-
.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

Role Summary

The Sales Operations Manager will lead M-KOPA Nigeria's Sales Operations Center of Excellence, serving as the critical interface between Acquisition Sales, Retail, Warehouse, and Logistics Operations, as well as cross-functional teams.

This role will enhance sales effectiveness, drive operational efficiency, and ensure seamless coordination across all commercial touchpoints. You will build on our strong foundation to create a best-in-class centralized support system that enables our growing field sales force to achieve ambitious targets while maintaining operational excellence.

What You'll Do:

• Lead the Sales Operations Center of Excellence, supporting all regions through centralized systems.
• Design and implement scalable sales processes that drive efficiency across 1000+ field sales agents.
• Develop and maintain sales operational playbooks, ensuring consistency across all regions.
• Optimize territory planning, densification strategies, and expansion initiatives.
• Manage sales tools and technology adoption across the sales organization.
• Drive commission and incentive program administration with accuracy and timeliness.

• Serve as the primary interface between Acquisition Sales and Retail Operations, ensuring smooth customer handoffs.
• Coordinate with Warehouse & Logistics on stock allocation and availability for the sales teams.
• Partner with Customer Care and Retention teams on customer journey optimization.
• Collaborate with Business Management on new product launches and RTM strategies.
• Work with Finance on sales forecasting, budgeting, and P&L management.
• Align with Marketing on campaign execution and lead generation initiatives.

• Oversee the Sales Training function, ensuring alignment with national and regional training needs.
• Develop comprehensive onboarding programs for new sales staff across all regions.
• Create and maintain sales enablement materials, product knowledge resources, and competitive intelligence.
• Partner with Regional Managers (RMs) and Deputy Regional Managers (DRMs) on capability-building initiatives.
• Implement continuous learning programs to enhance the sales team's effectiveness.
• Track training effectiveness and ROI through performance metrics.

• Establish KPIs and performance dashboards for sales operations efficiency.
• Track and analyze sales data to identify trends, opportunities, and operational bottlenecks.
• Generate actionable insights for Senior Regional Managers and the leadership team.
• Support data-driven decision-making through regular reporting and analysis.
• Monitor sales productivity metrics and recommend process improvements.
• Ensure data integrity across all sales reporting systems.

What You'll Need

• Bachelor's degree in business administration, Operations Management, or related field.
• 5+ years of experience in sales operations, commercial operations, or sales management.
• Proven track record of leading operational transformation in sales organizations.
• Experience managing cross-functional projects and stakeholder relationships.
• Strong analytical skills with proficiency in CRM systems and data analysis tools.
• Experience in retail, telecommunications, or financial services sectors preferred.
• Knowledge of the Nigerian market and regional dynamics.
• Excellent communication and presentation skills

# Key Competencies
- Ability to design and implement efficient, scalable processes.
- Connect operational improvements to business outcomes.
- Navigate complex organizational relationships effectively.
- Transform data into actionable insights.
- Drive adoption of new processes and systems.
- Influence and coordinate across departments.
- Identify root causes and implement sustainable solutions.
- Knowledge of the Nigerian market and regional dynamics.
- Adapt quickly to changing business priorities and market conditions

What Success Looks Like

• Seamless coordination between Sales, Retail, and Operations teams.
• Improved sales productivity and reduced administrative burden.
• Enhanced field force effectiveness through better training and enablement.
• Data-driven insights driving strategic sales decisions.
• Recognition as a trusted partner by Sales leadership and field teams.
• Successful support of market expansion and new product launches.

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

Today

Lagos Full Time

Retail, Fashion & FMCG NGN 150, ,000 Plus Commission

Easy Apply

People Management outspoken and good communication Sales marketing Canva social media savvy Microsoft Office Suites(Excel Google Doc Powerpoint)

We are looking for a results-driven Sales/Operations Officer to oversee the daily operations of our beauty studio, drive sales growth, and ensure exceptional customer service. You will be responsible for operational efficiency, marketing initiatives, sales performance, and team productivity, all while maintaining the service standards to customers. The role spans operations management, customer experience, team leadership and development, sales and marketing, reporting, and driving business growth.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 2 years
• Working Hours : Full Time

Responsibilities:

• Oversee the daily operations of our beauty studio
• Drive sales growth
• Ensure exceptional customer service.
  Be responsible for operational efficiency, marketing initiatives, sales performance, and team productivity, all while maintaining the service standards to customers.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or related field (or equivalent experience).
• 2–4 years proven experience in operations, sales, and people management within the beauty or retail industry.
• Strong sales and marketing skills, with a track record of meeting targets.
• Excellent communication, negotiation, and leadership abilities.
• Proficiency in Microsoft Office Suite
• Creative problem-solving skills and the ability to work unsupervised in a fast-paced environment.
• Passion for beauty trends, service, products, and client experience.
• Ability to work weekends and during peak business hours.

Role- Sales and Operations Executive

Industry- Luxury Retail ( Christmas Shop)

Salary-250,000 Monthly

Location-Ikoyi

Responsibility

•Manage in-store sales and ensure excellent customer service

•Communicate with clients professionally via WhatsApp, email, Instagram & TikTok DMs, calls,

and in-store interactions

•Provide expert product knowledge and recommendations to clients

•Process orders and coordinate delivery arrangements

•Handle customer complaints and resolve issues professionally

Digital Marketing & Social Media

•Create engaging content for Instagram, TikTok and WhatsApp Status including Reels, Stories, and posts

•Develop and execute social media marketing strategies

•Take high-quality product photographs for online catalogue and social media

•Monitor social media engagement and respond to comments/messages

•Collaborate on seasonal marketing campaigns

Administrative & Operational Tasks

•Maintain accurate records using Odoo ERP system

•Prepare reports and presentations using Excel, Word, and PowerPoint

•Track inventory levels and coordinate with management on stock requirements

•Process invoices and maintain customer databases

•Support overall business operations as needed

•Maintain a well-presented, festive, and welcoming store environment

* Support Christmas tree decoration and in-store styling

Requirements

•Bachelor's degree or equivalent experience in Business, Marketing, or related field

•Minimum 3-5 years experience in retail sales or customer service

•Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

•Experience with ERP systems, preferably Odoo

•Strong social media content creation skills, especially Instagram Reels

•Good photography skills for product imagery

•Strong written and verbal English communication skills (WhatsApp, email)

•Proven ability to work independently and manage multiple tasks

•Organized, proactive, and detail-oriented

* (Bonus) Decorating skills for Christmas trees/displays

Job Types: Full-time, Permanent

Pay: ₦250,000.00 per month

Sales and Operations Executive

Monday – Friday: 9:00am – 5:00pm Saturday: 10:00am – 3:00pm

Location: Ago Palace, Festac, Amuwo-Odofin axis, Lagos

₦110,000 monthly

Job Description:

We are looking for a Sales and Operations Executive to join our team. The ideal candidate will handle sales, client relations, and daily business operations to ensure efficiency and customer satisfaction.

Key Responsibilities:

Attend to clients professionally and promptly

Generate receipts and pack customer orders

Send orders to the Order Manager for proper recording

Respond quickly to DMs during business hours

Maintain punctuality and dependability

Oversee operational flow to ensure smooth daily activities

Requirements:

Previous experience in sales, customer service, or operations is an added advantage

Strong communication and interpersonal skills

Ability to multitask and work under pressure

Dependable, proactive, and detail-oriented

Must be comfortable using social media (for DM responses)

Job Type: Full-time

Pay: ₦110,000.00 per month

Application Question(s):

• Do you have experience working in sales, customer service, or operations? (Yes/No)

Job Opening

Teamace Limited: A leading Manufacturing Construction Company is seeking to hire a:

Job Title: Sales Operations Manager

Location: Lagos & Abuja

Summary:

As a Sales Operations Manager, you will be responsible for overseeing and optimizing the company's sales processes within the manufacturing and construction sector. You will support the sales team by streamlining operations, analyzing performance metrics, improving customer engagement strategies, and ensuring the execution of sales initiatives that drive revenue growth.

Responsibilities:

• Develop, implement, and manage efficient sales processes to support the achievement of business goals.
• Oversee sales forecasting, pipeline management, and performance reporting to guide strategic decision-making.
• Collaborate with the sales and project teams to ensure accurate pricing, proposal preparation, and contract execution.
• Monitor market trends and competitor activities to identify business opportunities and areas for improvement.
• Work closely with the finance and operations teams to ensure alignment between sales, budgeting, and resource allocation.
• Support the recruitment, training, and development of the sales team to drive productivity and high performance.
• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Provide leadership in developing customer engagement strategies, ensuring timely follow-ups, and maintaining long-term client relationships.
• Drive continuous process improvement by identifying gaps, implementing tools, and adopting best practices in sales operations.

Requirements:

• Bachelor's degree in Business Administration, Sales & Marketing, Construction Management, or a related field.
• Minimum of 5 years of proven experience in sales operations, preferably within the construction, manufacturing, or engineering sectors.
• Strong knowledge of construction/manufacturing sales cycles, project bidding, and contract management.
• Excellent communication, negotiation, and leadership skills.
• Proficiency in CRM systems and Microsoft Office tools; ERP knowledge is a plus.
• Data-driven mindset with strong analytical and problem-solving skills.
• Ability to work independently while collaborating effectively across multiple departments.
• Goal-oriented with strong organizational and time management skills.

Salary: NGN500,000

Qualified and Interested Candidates should apply here:

Job Type: Full-time

Pay: ₦500, ₦550,000.00 per month

Our client at Amuwo Odofin is in need of a sales operations manager.

Job Description

Sell, upsell and cross-sell goods to maximize revenue opportunities.

Handles logistics by organizing the shipment and delivery of goods.

Record all customer interactions, including inquiries, complaints, and resolutions, in a centralized customer relationship management system (CRM) Manage incoming calls and make outgoing calls.

Professionally handle requests from customers and ensure that issues are resolved both promptly and thoroughly.

Candidate will manage other employees and report directly to the CEO

Qualificatons

Degree or its equivalence in any field.

Must have flair for hairs and wigs

Effective verbal and written communication

Ability to multi-task and work under pressure

Attention to details

CRM: Knowledge of computer and typing skills / good network Prior customer service and sales experience in an organization

Job Type: Full-time

Pay: ₦150,000.00 per month

About Us

T40 is an end-to-end digital platform for intercity transportation and logistics services across Africa enabling end users to get the best customer experiences possible while helping Businesses realize more profits from their business operations. We are changing the face of intercity mobility across Africa. We are leading the way in developing world-class digital solutions for stakeholders in the intercity transport segment. Our mission is to provide an open platform that would support easy and cost - efficient digitization of associated ground transportation services in Nigeria and across Africa. Our vision is to become the leading technology partner for Ground transportation stakeholders across Africa supporting operators, travellers, OTAs and other retail partners. We are a fully remote team with colleagues spread across 5 cities in 2 continents and counting. We are looking to grow our team to Support our expanding client base.

Job Description

Note
: This is a six (6) months contract role, with possibility of renewal or an upgrade to permanent staff. The role is based in Lagos and its a field work in different motor parks across the city. The pay for this role is N100,000 monthly, with added commission benefits based on met targets up to a maximum amount of N200,000 monthly.

As a 
Sales & Operations Manager,
you will work with the Sales & Operations Team to ensure sourcing and high productivity of all B2B accounts. You goal is to maximize revenue generation for the company by effectively collaborating with the Marketing, and Customer Success Teams. The ideal candidate for this role would have a combination of some Sales, Business Development, Operations and Project Management skills.

Responsibilities

• Effectively manage the B2B sales funnel.
• Execute strategies for acquisition and onboarding transport and logistics businesses.
• Grow and manage Intercity service Centers.
• Manage internal Operations Projects.
• Create and maintain a handbook for operators and customers.
• Find new channels for client sourcing.
• Develop client acquisition and verification processes.
• Ensure high performance of all onboarded accounts.

Requirements

• Bachelor's degree in any field.
• Proven work experience as a Sales or Operations Manager in a tech company
• You are good with technology and using different tools to get the job done.
• You have worked in a smaller company before, and are happy taking on a lot of varied tasks.
• You are hands-on and love getting your hands dirty, but also know when it's best to delegate.
• Excellent active listening, negotiation and presentation skills.
• You are a big picture thinker, but you are also good at implementation and follow-through, with a high attention to detail.
• Ability to architect strategy along with leadership skills.
• You can work to produce the best results both in a team and independently.
• You have excellent verbal and written English skills and at least 1 major Nigerian dialect (Igbo, Yoruba, or Hausa)

Benefits

If you decide to join us, you can expect:

• Working in a super supportive and collaborative team
• Comprehensive Health Maintenance Organization (HMO) coverage for all employees
• Exposure to modern products, tools and exponential career growth
• Flexibility of working in a remote-first company

How to apply:
Apply here 

Note
: 
Only candidates that complete the pre-screening assessment would be considered.