45 Sales Operations jobs in Nigeria

Job Title: Sales Operations Associate (Aggregator Support)

Location: Lagos, Nigeria

About OPay:

OPay is a leading fintech platform in Nigeria, providing payments, agency banking, and digital services to drive financial inclusion.

Role Overview:

We are seeking a detail-oriented Sales Operations Associate to support our Aggregator Team. This role focuses on ensuring smooth project execution, resolving field issues, tracking KPIs, and providing data-driven insights to optimize team performance and market positioning.

Key Requirements:

• Bachelor's degree in Business, Finance, Economics, Data Science, or related field.
• Strong analytical and problem-solving skills.
• Proficiency in Excel/SQL or similar tools.
• Good communication and ability to work under pressure.
• Experience in fintech or operations support is an advantage

Job Type: Full-time

Location:

• Lagos (Required)

Today

Lagos Full Time

Tourism & Travel NGN 75, ,000 Plus Commission

Easy Apply

As a Sales & Operations Manager, you will work with the Sales & Operations Team to ensure sourcing and high productivity of all B2B accounts. Your goal is to maximize revenue generation for the company by effectively collaborating with the Marketing and Customer Success Teams. The ideal candidate for this role would have a combination of Sales, Business Development, Operations, and Project Management skills.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 2 years
• Working Hours : Full Time

Responsibilities:

• Effectively manage the B2B sales funnel.
• Execute strategies for acquisition and onboarding transport and logistics businesses.
• Grow and manage Intercity service Centers.
• Manage internal Operations Projects.
• Create and maintain a handbook for operators and customers.
• Find new channels for client sourcing.
• Develop client acquisition and verification processes.
  Ensure high performance of all onboarded accounts.

Requirements:

• Sales Skills: Excellent active listening, negotiation, and presentation skills
• Strategic "big-picture" thinker yet detail-oriented and implementation-focused
• Excellent written and verbal English plus fluency in at least one major Nigerian dialect (Igbo, Yoruba, or Hausa)
• Sales process optimization, forecasting pipeline management training, and onboarding skills

Role Summary
The
Sales Operations Manager
will lead M-KOPA Nigeria's Sales Operations Center of Excellence, serving as the critical interface between Acquisition Sales, Retail, Warehouse, and Logistics Operations, as well as cross-functional teams.

This role will enhance sales effectiveness, drive operational efficiency, and ensure seamless coordination across all commercial touchpoints. You will build on our strong foundation to create a best-in-class centralized support system that enables our growing field sales force to achieve ambitious targets while maintaining operational excellence.

What You'll Do:
Sales Operations Excellence

• Lead the Sales Operations Center of Excellence, supporting all regions through centralized systems.
• Design and implement scalable sales processes that drive efficiency across 1000+ field sales agents.
• Develop and maintain sales operational playbooks, ensuring consistency across all regions.
• Optimize territory planning, densification strategies, and expansion initiatives.
• Manage sales tools and technology adoption across the sales organization.
• Drive commission and incentive program administration with accuracy and timeliness.

Cross-Functional Coordination

• Serve as the primary interface between Acquisition Sales and Retail Operations, ensuring smooth customer handoffs.
• Coordinate with Warehouse & Logistics on stock allocation and availability for the sales teams.
• Partner with Customer Care and Retention teams on customer journey optimization.
• Collaborate with Business Management on new product launches and RTM strategies.
• Work with Finance on sales forecasting, budgeting, and P&L management.
• Align with Marketing on campaign execution and lead generation initiatives.

Sales Training & Enablement

• Oversee the Sales Training function, ensuring alignment with national and regional training needs.
• Develop comprehensive onboarding programs for new sales staff across all regions.
• Create and maintain sales enablement materials, product knowledge resources, and competitive intelligence.
• Partner with Regional Managers (RMs) and Deputy Regional Managers (DRMs) on capability-building initiatives.
• Implement continuous learning programs to enhance the sales team's effectiveness.
• Track training effectiveness and ROI through performance metrics.

Performance Management & Analytics

• Establish KPIs and performance dashboards for sales operations efficiency.
• Track and analyze sales data to identify trends, opportunities, and operational bottlenecks.
• Generate actionable insights for Senior Regional Managers and the leadership team.
• Support data-driven decision-making through regular reporting and analysis.
• Monitor sales productivity metrics and recommend process improvements.
• Ensure data integrity across all sales reporting systems.

What You'll Need

• Bachelor's degree in business administration, Operations Management, or related field.
• 5+ years of experience in sales operations, commercial operations, or sales management.
• Proven track record of leading operational transformation in sales organizations.
• Experience managing cross-functional projects and stakeholder relationships.
• Strong analytical skills with proficiency in CRM systems and data analysis tools.
• Experience in retail, telecommunications, or financial services sectors preferred.
• Knowledge of the Nigerian market and regional dynamics.
• Excellent communication and presentation skills

Key Competencies

• Ability to design and implement efficient, scalable processes.
• Connect operational improvements to business outcomes.
• Navigate complex organizational relationships effectively.
• Transform data into actionable insights.
• Drive adoption of new processes and systems.
• Influence and coordinate across departments.
• Identify root causes and implement sustainable solutions.
• Knowledge of the Nigerian market and regional dynamics.
• Adapt quickly to changing business priorities and market conditions

What Success Looks Like

• Seamless coordination between Sales, Retail, and Operations teams.
• Improved sales productivity and reduced administrative burden.
• Enhanced field force effectiveness through better training and enablement.
• Data-driven insights driving strategic sales decisions.
• Recognition as a trusted partner by Sales leadership and field teams.
• Successful support of market expansion and new product launches.

Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at
m-
.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

Our client is a specialized producer and provider of Health and Nutrition products and services. They operate in import, formulation and distribution processes of premixes and ingredients essential for animal nutrition (Poultry, Swine, Cattle, Fish, Horse and small ruminants). They are looking to hire a Sales Administration Coordinator to manage the sales operations of the sales team.

Job Responsibilities

Sales and Sales Team Support Provide day-to-day administrative and operational support to the Sales Team and Sales Manager.

Assist in inventory tracking, stock availability updates, and preparation of sales materials.

Collect, organize, and consolidate sales data for weekly and monthly reporting.

Support the Managing Director in monitoring online sales platforms.

Assist in planning, scheduling, and organizing sales campaigns, promotions, and training activities

Coordinate logistics for external sales events and trade shows.

Handle and respond to incoming customer calls, inquiries, and requests.

Sales, Marketing, and Communication Support

Assist in the development and implementation of sales, marketing, and communication strategies under the guidance of the Sales Manager and Managing Director.

Contribute to the preparation of marketing and promotional materials (print, digital, website).

Monitor and update website content to ensure accuracy and relevance.

Track performance of marketing and sales campaigns and provide regular feedback.

Support the execution of customer engagement activities, including newsletters, promotional campaigns, and brand visibility projects.

Internal Communication and Social Media Assistance

Manage internal communication channels to ensure smooth information flow across teams.

Assist in scheduling and organizing internal and external company events.

Support the Sales Manager in maintaining and organizing filing systems for marketing and communication materials.

Collaborate with the Operations Manager to maintain proper documentation, classification, and archiving company records.

Draft and post engaging content on the company's social media platforms in line with brand guidelines.

Monitor social media activity and respond to inquiries in a timely manner.

ERP–Odoo Sales and Invoicing Management

• Enter and maintain accurate customer and sales data in the Odoo system (customer profiles, quotations, invoices, delivery slips).
• Reconcile delivery slips with invoices in collaboration with the Inventory Manager.
• Generate sales reports and presentations from Odoo, including statistical analysis of sales data.
• Support the Sales Manager in ensuring that the ERP system reflects real-time, reliable information for decision-making.

Reporting, Documentation, and Administrative Support

• Prepare weekly, monthly, and quarterly sales and performance reports.
• Maintain organized documentation for contracts, proposals, and client correspondence.
• Draft meeting minutes and follow up on action points for sales and marketing meetings.
• Support compliance with company policies, standards, and reporting formats.

Customer Relationship and Service Support

• Maintain an updated customer database with accurate contact information.
• Support the sales team in managing client feedback, complaints, and resolution tracking.
• Follow up with clients on pending payments, outstanding invoices, and delivery confirmations.
• Help strengthen customer relationships through timely communication and after-sales support.

Requirements

• Marketing and commercial or B.sc Business Administration

• Experiences in communication, sales administration, data collecting. Experience with Social media Content Creation is a huge plus.

• Master office automation tools (excel, word, power point)

• Excellent oral and written communications skills.

• Strong organization and coordination skills with a problem-solving attitude, Attention to detail.

Job Type: Full-time

Pay: ₦450, ₦500,000.00 per month

Application Question(s):

• Do you have content creating experience?

• Have you led the operations of a sales team before?

Location:

• Abuja (Required)

Role Summary

The Sales Operations Manager will lead M-KOPA Nigeria's Sales Operations Center of Excellence, serving as the critical interface between Acquisition Sales, Retail, Warehouse, and Logistics Operations, as well as cross-functional teams.

This role will enhance sales effectiveness, drive operational efficiency, and ensure seamless coordination across all commercial touchpoints. You will build on our strong foundation to create a best-in-class centralized support system that enables our growing field sales force to achieve ambitious targets while maintaining operational excellence.

What You'll Do:

• Lead the Sales Operations Center of Excellence, supporting all regions through centralized systems.
• Design and implement scalable sales processes that drive efficiency across 1000+ field sales agents.
• Develop and maintain sales operational playbooks, ensuring consistency across all regions.
• Optimize territory planning, densification strategies, and expansion initiatives.
• Manage sales tools and technology adoption across the sales organization.
• Drive commission and incentive program administration with accuracy and timeliness.

• Serve as the primary interface between Acquisition Sales and Retail Operations, ensuring smooth customer handoffs.
• Coordinate with Warehouse & Logistics on stock allocation and availability for the sales teams.
• Partner with Customer Care and Retention teams on customer journey optimization.
• Collaborate with Business Management on new product launches and RTM strategies.
• Work with Finance on sales forecasting, budgeting, and P&L management.
• Align with Marketing on campaign execution and lead generation initiatives.

• Oversee the Sales Training function, ensuring alignment with national and regional training needs.
• Develop comprehensive onboarding programs for new sales staff across all regions.
• Create and maintain sales enablement materials, product knowledge resources, and competitive intelligence.
• Partner with Regional Managers (RMs) and Deputy Regional Managers (DRMs) on capability-building initiatives.
• Implement continuous learning programs to enhance the sales team's effectiveness.
• Track training effectiveness and ROI through performance metrics.

• Establish KPIs and performance dashboards for sales operations efficiency.
• Track and analyze sales data to identify trends, opportunities, and operational bottlenecks.
• Generate actionable insights for Senior Regional Managers and the leadership team.
• Support data-driven decision-making through regular reporting and analysis.
• Monitor sales productivity metrics and recommend process improvements.
• Ensure data integrity across all sales reporting systems.

What You'll Need

• Bachelor's degree in business administration, Operations Management, or related field.
• 5+ years of experience in sales operations, commercial operations, or sales management.
• Proven track record of leading operational transformation in sales organizations.
• Experience managing cross-functional projects and stakeholder relationships.
• Strong analytical skills with proficiency in CRM systems and data analysis tools.
• Experience in retail, telecommunications, or financial services sectors preferred.
• Knowledge of the Nigerian market and regional dynamics.
• Excellent communication and presentation skills

# Key Competencies
- Ability to design and implement efficient, scalable processes.
- Connect operational improvements to business outcomes.
- Navigate complex organizational relationships effectively.
- Transform data into actionable insights.
- Drive adoption of new processes and systems.
- Influence and coordinate across departments.
- Identify root causes and implement sustainable solutions.
- Knowledge of the Nigerian market and regional dynamics.
- Adapt quickly to changing business priorities and market conditions

What Success Looks Like

• Seamless coordination between Sales, Retail, and Operations teams.
• Improved sales productivity and reduced administrative burden.
• Enhanced field force effectiveness through better training and enablement.
• Data-driven insights driving strategic sales decisions.
• Recognition as a trusted partner by Sales leadership and field teams.
• Successful support of market expansion and new product launches.

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

Job Summary

The Sales and Operations Manager is responsible for driving revenue growth and ensuring smooth day-to-day operations of the park as a leading leisure and event destination. The role combines sales, marketing, and client relationship management with operational oversight of facilities, staff, and vendors. The ideal candidate is a results-driven professional with proven expertise in business development, event space marketing, and people management, capable of delivering both commercial success and exceptional guest experiences.

Key Responsibilities

1. Sales & Marketing (Primary Focus)

• Drive sales by developing and executing strategies to attract diverse clients and increase bookings.
• Build and manage relationships with corporate clients, event planners, schools, NGOs, and private groups.
• Lead marketing campaigns, digital presence, and promotional activities to strengthen brand visibility and position the park as a preferred leisure and event destination.
• Cultivate partnerships with vendors, sponsors, and service providers to expand market reach and value offerings.

2. Business Development & Revenue Growth

• Design competitive pricing models and event packages to maximize profitability.
• Negotiate, close, and manage client deals while ensuring high service delivery standards.
• Explore and implement new revenue streams, including memberships, tours, cultural programs, and recreational activities.
• Track sales performance, analyze trends, and prepare timely revenue and marketing reports for management.

3. Operations & Facility Management

• Oversee daily operations of the park to ensure a safe, clean, and guest-friendly environment.
• Coordinate with facility, security, and vendor teams for seamless execution of events and services.
• Ensure smooth end-to-end event management—from bookings to on-ground delivery.
• Monitor facility usage, proactively resolving operational issues to maintain efficiency and service excellence.

4. Leadership & Administration

• Lead and supervise park staff across operations, administration, and customer service functions.
• Train, motivate, and develop teams to deliver exceptional guest experiences.
• Establish and enforce standard operating procedures (SOPs) for park management and events.
• Maintain accurate records of bookings, contracts, expenses, and financial transactions.

Key Requirements

• Bachelor's degree in Business Administration, Marketing, Hospitality, or related field.
• 5–7 years' experience in sales, marketing, business development, or event management (experience managing farms, resorts, recreational/event facilities is an advantage).
• Strong negotiation, communication, and presentation skills.
• Proven track record of meeting and exceeding sales targets.
• Knowledge of digital marketing and social media promotion.
• Leadership and team management experience.
• Ability to work under pressure, handle multiple projects, and deliver results.

Job Type: Full-time

Pay: ₦ ₦800.00 per month

Today

Lagos Full Time

Retail, Fashion & FMCG NGN 150, ,000 Plus Commission

Easy Apply

People Management outspoken and good communication Sales marketing Canva social media savvy Microsoft Office Suites(Excel Google Doc Powerpoint)

We are looking for a results-driven Sales/Operations Officer to oversee the daily operations of our beauty studio, drive sales growth, and ensure exceptional customer service. You will be responsible for operational efficiency, marketing initiatives, sales performance, and team productivity, all while maintaining the service standards to customers. The role spans operations management, customer experience, team leadership and development, sales and marketing, reporting, and driving business growth.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 2 years
• Working Hours : Full Time

Responsibilities:

• Oversee the daily operations of our beauty studio
• Drive sales growth
• Ensure exceptional customer service.
  Be responsible for operational efficiency, marketing initiatives, sales performance, and team productivity, all while maintaining the service standards to customers.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or related field (or equivalent experience).
• 2–4 years proven experience in operations, sales, and people management within the beauty or retail industry.
• Strong sales and marketing skills, with a track record of meeting targets.
• Excellent communication, negotiation, and leadership abilities.
• Proficiency in Microsoft Office Suite
• Creative problem-solving skills and the ability to work unsupervised in a fast-paced environment.
• Passion for beauty trends, service, products, and client experience.
• Ability to work weekends and during peak business hours.

Today

P

Rest of Nigeria (Kano) Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 2 years

Sales Operations Specialist

About PalmPay

PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, and Tanzania and expanding across the continent. Our mission is to make financial services more accessible and affordable through technology. We're proud to be one of Africa's fastest-growing fintechs and are looking for smart, driven, and passionate professionals to join our team.

Job Summary

The Sales Operations Specialist will support the Business Development (BD) function by ensuring that performance tracking systems, incentive programs, and training support are effectively implemented and managed. This role works cross-functionally with BI, Training, and Business Development teams to enhance sales effectiveness, improve team accountability, and promote alignment with organizational objectives.

Key Responsibilities

• Implement and manage the reward and penalty system for the Business Development team, ensuring fair and transparent execution
• Collaborate with the Business Intelligence (BI) team to track and analyze BD team performance data
• Monitor performance trends and escalate concerns to Business Development Managers (BDMs) and Zone Managers (ZMs) for timely intervention
• Partner with the Training team to conduct onboarding and refresher sessions on BD policies and SOPs
• Track the implementation of policies and procedures, and provide actionable feedback to improve training effectiveness
• Support the coordination of strategic meetings for ZMs and BDMs; ensure timely documentation and circulation of meeting minutes
  Provide administrative and reporting support to ensure alignment between frontline teams and internal processes

Qualifications And Requirements

• Bachelor's degree in Business Administration, Sales, Operations Management, or a related field
  2+ years of experience in sales operations, performance tracking, or a similar support function

Powered by JazzHR

tRAdRi4xFk

<

Role- Sales and Operations Executive

Industry- Luxury Retail ( Christmas Shop)

Salary-250,000 Monthly

Location-Ikoyi

Responsibility

•Manage in-store sales and ensure excellent customer service

•Communicate with clients professionally via WhatsApp, email, Instagram & TikTok DMs, calls,

and in-store interactions

•Provide expert product knowledge and recommendations to clients

•Process orders and coordinate delivery arrangements

•Handle customer complaints and resolve issues professionally

Digital Marketing & Social Media

•Create engaging content for Instagram, TikTok and WhatsApp Status including Reels, Stories, and posts

•Develop and execute social media marketing strategies

•Take high-quality product photographs for online catalogue and social media

•Monitor social media engagement and respond to comments/messages

•Collaborate on seasonal marketing campaigns

Administrative & Operational Tasks

•Maintain accurate records using Odoo ERP system

•Prepare reports and presentations using Excel, Word, and PowerPoint

•Track inventory levels and coordinate with management on stock requirements

•Process invoices and maintain customer databases

•Support overall business operations as needed

•Maintain a well-presented, festive, and welcoming store environment

* Support Christmas tree decoration and in-store styling

Requirements

•Bachelor's degree or equivalent experience in Business, Marketing, or related field

•Minimum 3-5 years experience in retail sales or customer service

•Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

•Experience with ERP systems, preferably Odoo

•Strong social media content creation skills, especially Instagram Reels

•Good photography skills for product imagery

•Strong written and verbal English communication skills (WhatsApp, email)

•Proven ability to work independently and manage multiple tasks

•Organized, proactive, and detail-oriented

* (Bonus) Decorating skills for Christmas trees/displays

Job Types: Full-time, Permanent

Pay: ₦250,000.00 per month