931 Sales Operations jobs in Nigeria

Role Summary

The Sales Operations Manager will lead M-KOPA Nigeria's Sales Operations Center of Excellence, serving as the critical interface between Acquisition Sales, Retail, Warehouse, and Logistics Operations, as well as cross-functional teams.

This role will enhance sales effectiveness, drive operational efficiency, and ensure seamless coordination across all commercial touchpoints. You will build on our strong foundation to create a best-in-class centralized support system that enables our growing field sales force to achieve ambitious targets while maintaining operational excellence.

What You'll Do:

• Lead the Sales Operations Center of Excellence, supporting all regions through centralized systems.
• Design and implement scalable sales processes that drive efficiency across 1000+ field sales agents.
• Develop and maintain sales operational playbooks, ensuring consistency across all regions.
• Optimize territory planning, densification strategies, and expansion initiatives.
• Manage sales tools and technology adoption across the sales organization.
• Drive commission and incentive program administration with accuracy and timeliness.

• Serve as the primary interface between Acquisition Sales and Retail Operations, ensuring smooth customer handoffs.
• Coordinate with Warehouse & Logistics on stock allocation and availability for the sales teams.
• Partner with Customer Care and Retention teams on customer journey optimization.
• Collaborate with Business Management on new product launches and RTM strategies.
• Work with Finance on sales forecasting, budgeting, and P&L management.
• Align with Marketing on campaign execution and lead generation initiatives.

• Oversee the Sales Training function, ensuring alignment with national and regional training needs.
• Develop comprehensive onboarding programs for new sales staff across all regions.
• Create and maintain sales enablement materials, product knowledge resources, and competitive intelligence.
• Partner with Regional Managers (RMs) and Deputy Regional Managers (DRMs) on capability-building initiatives.
• Implement continuous learning programs to enhance the sales team's effectiveness.
• Track training effectiveness and ROI through performance metrics.

• Establish KPIs and performance dashboards for sales operations efficiency.
• Track and analyze sales data to identify trends, opportunities, and operational bottlenecks.
• Generate actionable insights for Senior Regional Managers and the leadership team.
• Support data-driven decision-making through regular reporting and analysis.
• Monitor sales productivity metrics and recommend process improvements.
• Ensure data integrity across all sales reporting systems.

What You'll Need

• Bachelor's degree in business administration, Operations Management, or related field.
• 5+ years of experience in sales operations, commercial operations, or sales management.
• Proven track record of leading operational transformation in sales organizations.
• Experience managing cross-functional projects and stakeholder relationships.
• Strong analytical skills with proficiency in CRM systems and data analysis tools.
• Experience in retail, telecommunications, or financial services sectors preferred.
• Knowledge of the Nigerian market and regional dynamics.
• Excellent communication and presentation skills

# Key Competencies
- Ability to design and implement efficient, scalable processes.
- Connect operational improvements to business outcomes.
- Navigate complex organizational relationships effectively.
- Transform data into actionable insights.
- Drive adoption of new processes and systems.
- Influence and coordinate across departments.
- Identify root causes and implement sustainable solutions.
- Knowledge of the Nigerian market and regional dynamics.
- Adapt quickly to changing business priorities and market conditions

What Success Looks Like

• Seamless coordination between Sales, Retail, and Operations teams.
• Improved sales productivity and reduced administrative burden.
• Enhanced field force effectiveness through better training and enablement.
• Data-driven insights driving strategic sales decisions.
• Recognition as a trusted partner by Sales leadership and field teams.
• Successful support of market expansion and new product launches.

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

Job Summary

The Sales and Operations Manager is responsible for driving revenue growth and ensuring smooth day-to-day operations of the park as a leading leisure and event destination. The role combines sales, marketing, and client relationship management with operational oversight of facilities, staff, and vendors. The ideal candidate is a results-driven professional with proven expertise in business development, event space marketing, and people management, capable of delivering both commercial success and exceptional guest experiences.

Key Responsibilities

1. Sales & Marketing (Primary Focus)

• Drive sales by developing and executing strategies to attract diverse clients and increase bookings.
• Build and manage relationships with corporate clients, event planners, schools, NGOs, and private groups.
• Lead marketing campaigns, digital presence, and promotional activities to strengthen brand visibility and position the park as a preferred leisure and event destination.
• Cultivate partnerships with vendors, sponsors, and service providers to expand market reach and value offerings.

2. Business Development & Revenue Growth

• Design competitive pricing models and event packages to maximize profitability.
• Negotiate, close, and manage client deals while ensuring high service delivery standards.
• Explore and implement new revenue streams, including memberships, tours, cultural programs, and recreational activities.
• Track sales performance, analyze trends, and prepare timely revenue and marketing reports for management.

3. Operations & Facility Management

• Oversee daily operations of the park to ensure a safe, clean, and guest-friendly environment.
• Coordinate with facility, security, and vendor teams for seamless execution of events and services.
• Ensure smooth end-to-end event management—from bookings to on-ground delivery.
• Monitor facility usage, proactively resolving operational issues to maintain efficiency and service excellence.

4. Leadership & Administration

• Lead and supervise park staff across operations, administration, and customer service functions.
• Train, motivate, and develop teams to deliver exceptional guest experiences.
• Establish and enforce standard operating procedures (SOPs) for park management and events.
• Maintain accurate records of bookings, contracts, expenses, and financial transactions.

Key Requirements

• Bachelor's degree in Business Administration, Marketing, Hospitality, or related field.
• 5–7 years' experience in sales, marketing, business development, or event management (experience managing farms, resorts, recreational/event facilities is an advantage).
• Strong negotiation, communication, and presentation skills.
• Proven track record of meeting and exceeding sales targets.
• Knowledge of digital marketing and social media promotion.
• Leadership and team management experience.
• Ability to work under pressure, handle multiple projects, and deliver results.

Job Type: Full-time

Pay: ₦ ₦800.00 per month

Job Opening

Teamace Limited: A leading Manufacturing Construction Company is seeking to hire a:

Job Title: Sales Operations Manager

Location: Lagos & Abuja

Summary:

As a Sales Operations Manager, you will be responsible for overseeing and optimizing the company's sales processes within the manufacturing and construction sector. You will support the sales team by streamlining operations, analyzing performance metrics, improving customer engagement strategies, and ensuring the execution of sales initiatives that drive revenue growth.

Responsibilities:

• Develop, implement, and manage efficient sales processes to support the achievement of business goals.
• Oversee sales forecasting, pipeline management, and performance reporting to guide strategic decision-making.
• Collaborate with the sales and project teams to ensure accurate pricing, proposal preparation, and contract execution.
• Monitor market trends and competitor activities to identify business opportunities and areas for improvement.
• Work closely with the finance and operations teams to ensure alignment between sales, budgeting, and resource allocation.
• Support the recruitment, training, and development of the sales team to drive productivity and high performance.
• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Provide leadership in developing customer engagement strategies, ensuring timely follow-ups, and maintaining long-term client relationships.
• Drive continuous process improvement by identifying gaps, implementing tools, and adopting best practices in sales operations.

Requirements:

• Bachelor's degree in Business Administration, Sales & Marketing, Construction Management, or a related field.
• Minimum of 5 years of proven experience in sales operations, preferably within the construction, manufacturing, or engineering sectors.
• Strong knowledge of construction/manufacturing sales cycles, project bidding, and contract management.
• Excellent communication, negotiation, and leadership skills.
• Proficiency in CRM systems and Microsoft Office tools; ERP knowledge is a plus.
• Data-driven mindset with strong analytical and problem-solving skills.
• Ability to work independently while collaborating effectively across multiple departments.
• Goal-oriented with strong organizational and time management skills.

Salary: NGN500,000

Qualified and Interested Candidates should apply here:

Job Type: Full-time

Pay: ₦500, ₦550,000.00 per month

Today

P

Rest of Nigeria (Kano) Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 2 years

Sales Operations Specialist

About PalmPay

PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, and Tanzania and expanding across the continent. Our mission is to make financial services more accessible and affordable through technology. We're proud to be one of Africa's fastest-growing fintechs and are looking for smart, driven, and passionate professionals to join our team.

Job Summary

The Sales Operations Specialist will support the Business Development (BD) function by ensuring that performance tracking systems, incentive programs, and training support are effectively implemented and managed. This role works cross-functionally with BI, Training, and Business Development teams to enhance sales effectiveness, improve team accountability, and promote alignment with organizational objectives.

Key Responsibilities

• Implement and manage the reward and penalty system for the Business Development team, ensuring fair and transparent execution
• Collaborate with the Business Intelligence (BI) team to track and analyze BD team performance data
• Monitor performance trends and escalate concerns to Business Development Managers (BDMs) and Zone Managers (ZMs) for timely intervention
• Partner with the Training team to conduct onboarding and refresher sessions on BD policies and SOPs
• Track the implementation of policies and procedures, and provide actionable feedback to improve training effectiveness
• Support the coordination of strategic meetings for ZMs and BDMs; ensure timely documentation and circulation of meeting minutes
  Provide administrative and reporting support to ensure alignment between frontline teams and internal processes

Qualifications And Requirements

• Bachelor's degree in Business Administration, Sales, Operations Management, or a related field
  2+ years of experience in sales operations, performance tracking, or a similar support function

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Role- Sales and Operations Executive

Industry- Luxury Retail ( Christmas Shop)

Salary-250,000 Monthly

Location-Ikoyi

Responsibility

•Manage in-store sales and ensure excellent customer service

•Communicate with clients professionally via WhatsApp, email, Instagram & TikTok DMs, calls,

and in-store interactions

•Provide expert product knowledge and recommendations to clients

•Process orders and coordinate delivery arrangements

•Handle customer complaints and resolve issues professionally

Digital Marketing & Social Media

•Create engaging content for Instagram, TikTok and WhatsApp Status including Reels, Stories, and posts

•Develop and execute social media marketing strategies

•Take high-quality product photographs for online catalogue and social media

•Monitor social media engagement and respond to comments/messages

•Collaborate on seasonal marketing campaigns

Administrative & Operational Tasks

•Maintain accurate records using Odoo ERP system

•Prepare reports and presentations using Excel, Word, and PowerPoint

•Track inventory levels and coordinate with management on stock requirements

•Process invoices and maintain customer databases

•Support overall business operations as needed

•Maintain a well-presented, festive, and welcoming store environment

* Support Christmas tree decoration and in-store styling

Requirements

•Bachelor's degree or equivalent experience in Business, Marketing, or related field

•Minimum 3-5 years experience in retail sales or customer service

•Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

•Experience with ERP systems, preferably Odoo

•Strong social media content creation skills, especially Instagram Reels

•Good photography skills for product imagery

•Strong written and verbal English communication skills (WhatsApp, email)

•Proven ability to work independently and manage multiple tasks

•Organized, proactive, and detail-oriented

* (Bonus) Decorating skills for Christmas trees/displays

Job Types: Full-time, Permanent

Pay: ₦250,000.00 per month

Sales & Operations Manager – Abuja

Location: Abuja

Reports To: Category Manager | Oil Products

Role Overview:

The Sales & Operations Manager is a strategic role responsible for aligning sales targets with operational capabilities. This position focuses on managing the entire "farm to shelf" value chain, from distribution to branding and customer relations, to ensure revenue targets and brand promises are met. Responsibilities include managing regional sales, distribution operations, and demand planning for Wade Foods' products.

Key Responsibilities:

• Build and manage a retail/wholesale customer network (urban families, HORECA, distributors).
• Oversee the sales and distribution of Wade Foods' products.
• Manage the team of sales agents.
• Oversee warehousing, order fulfillment, and last-mile delivery logistics.
• Collaborate with the Sourcing and Logistics teams to forecast demand, plan sales, ensure product availability and efficient delivery.
• Implement pricing, promotions, and route-to-market strategies
• Monitor inventory levels and prevent stockouts or overstock
• Develop and implement marketing and branding strategies to build a strong brand presence and loyalty in the market.
• Monitor market trends and competitor activities to inform pricing and sales strategies.
• Manage the operational budget for sales, distribution, and marketing activities.
• Ensure compliance with NAFDAC regulations and other quality standards for packaged products.
• Execute the regional sales strategy to meet and exceed monthly targets, track and report performance across sales KPIs.
• Support the onboarding of new customers, price communication, and market feedback.
• Manage a team of Retail Sales Agents, providing training, support, and performance monitoring.
• Coordinate with the logistics, warehouse and transport teams to ensure timely and accurate delivery of products to retail outlets and wholesalers.
• Monitor inventory levels and sales data, assist in the execution of demand planning, restocking, and inventory flow; providing regular reports to the Management team.
• Build and maintain strong relationships with customers, gathering feedback and addressing concerns.
• Ensure all products are correctly branded, packaged, and displayed according to company standards.
• Act as a brand ambassador, implement merchandising and customer feedback collection processes.

Requirements:

• Bachelor's degree in Business, Marketing, or Logistics
• 5–7 years in FMCG sales and supply chain roles
• Strong data-driven decision-making and customer engagement skills

Experience in Northern Nigerian markets is a plus

Job Types: Full-time, Permanent

Pay: From ₦120,000.00 per month

Application Question(s):

• Describe your sales experience in FMCG, Food Products in Northern Nigeria

Language:

• Hausa (Preferred)

Location:

• Abuja (Preferred)

Willingness to travel:

• 50% (Preferred)

Lagos Full Time

Recruitment Confidential

• Minimum Qualification :
• Experience Level : Senior level
• Experience Length : 5 years

Job Title: Sales Operations Manager – Baking Products

Salary: 800,000 monthly net

Location: Ikeja, Lagos

Employment Type: Full-Time

Job Summary

The Sales Operations Manager will be responsible for overseeing and optimizing the sales processes, systems, and performance across all sales channels for the company's range of baking products. This role ensures that sales teams are supported with efficient operational tools, data insights, and coordination between departments such as production, logistics, and marketing to achieve business objectives.

Key Responsibilities

Sales Planning & Performance Management

• Support the development and execution of the company's sales strategy to meet revenue and market share targets.
• Monitor sales performance by region, channel, and product line; prepare weekly and monthly performance reports.
• Track and analyze KPIs (volume growth, sales mix, coverage, returns) to drive continuous improvement.

Sales Operations & Process Optimization

• Streamline and standardize sales processes to enhance efficiency and reduce bottlenecks.
• Coordinate order-to-delivery processes, ensuring customer satisfaction and timely fulfillment.
• Collaborate with production and supply chain teams to align inventory availability with market demand.
• Manage customer pricing structures, trade discounts, and promotional tracking.

Data Management & Reporting

• Maintain accurate sales data in the CRM or ERP system and ensure data integrity across all channels.
• Generate analytical reports to support decision-making, forecasting, and business reviews.
• Identify market trends and customer behavior patterns to inform strategic initiatives.

Team Support & Cross-Functional Collaboration

• Serve as a liaison between the sales team, marketing, finance, and operations to ensure smooth communication and goal alignment.
• Support sales team onboarding, training, and tools optimization to improve productivity.
• Lead sales operations meetings to review performance metrics and discuss improvement areas.

Budgeting & Forecasting

• Assist in developing sales budgets, forecasts, and targets.
• Track expenses related to sales promotions, trade marketing, and distribution activities.
• Provide insights on market conditions affecting pricing, margins, and profitability.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Economics, or related field.
• Minimum of 5–8 years' experience in sales operations, commercial management, or business analysis, preferably in FMCG or food manufacturing (baking industry experience is a plus).
• Strong analytical and organizational skills with proficiency in Excel, Power BI, or CRM/ERP systems (e.g., SAP, Microsoft Dynamics).
• Excellent communication, problem-solving, and coordination skills.
• Ability to manage multiple priorities and work cross-functionally in a fast-paced environment.

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Job Title: Sales Operations Manager – Baking Products

Salary: 800,000 monthly net

Location:
Ikeja, Lagos

Employment Type:
Full-Time

Job Summary

The
Sales Operations Manager
will be responsible for overseeing and optimizing the sales processes, systems, and performance across all sales channels for the company's range of baking products. This role ensures that sales teams are supported with efficient operational tools, data insights, and coordination between departments such as production, logistics, and marketing to achieve business objectives.

Key Responsibilities

Sales Planning & Performance Management

• Support the development and execution of the company's sales strategy to meet revenue and market share targets.
• Monitor sales performance by region, channel, and product line; prepare weekly and monthly performance reports.
• Track and analyze KPIs (volume growth, sales mix, coverage, returns) to drive continuous improvement.

Sales Operations & Process Optimization

• Streamline and standardize sales processes to enhance efficiency and reduce bottlenecks.
• Coordinate order-to-delivery processes, ensuring customer satisfaction and timely fulfillment.
• Collaborate with production and supply chain teams to align inventory availability with market demand.
• Manage customer pricing structures, trade discounts, and promotional tracking.

Data Management & Reporting

• Maintain accurate sales data in the CRM or ERP system and ensure data integrity across all channels.
• Generate analytical reports to support decision-making, forecasting, and business reviews.
• Identify market trends and customer behavior patterns to inform strategic initiatives.

Team Support & Cross-Functional Collaboration

• Serve as a liaison between the sales team, marketing, finance, and operations to ensure smooth communication and goal alignment.
• Support sales team onboarding, training, and tools optimization to improve productivity.
• Lead sales operations meetings to review performance metrics and discuss improvement areas.

Budgeting & Forecasting

• Assist in developing sales budgets, forecasts, and targets.
• Track expenses related to sales promotions, trade marketing, and distribution activities.
• Provide insights on market conditions affecting pricing, margins, and profitability.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Economics, or related field.
• Minimum of 5–8 years' experience
  in
  sales operations, commercial management, or business analysis
  , preferably in
  FMCG or food manufacturing (baking industry experience is a plus).
• Strong analytical and organizational skills with proficiency in
  Excel, Power BI, or CRM/ERP systems (e.g., SAP, Microsoft Dynamics).
• Excellent communication, problem-solving, and coordination skills.
• Ability to manage multiple priorities and work cross-functionally in a fast-paced environment.

Job Title: Sales Operations Executive.

Location: Ikeja

Salary: 400k to 800k Gross

Job Summary:

Palmpay BNPL is looking for a results-driven Sales Operations Executive to focus on

driving new customer acquisition. This role will play a critical part in expanding our

customer base,optimizing sales processes,and ensuring seamless onboarding for new

clients. You will also manage operations for key accounts.This role will ensure seamless execution of client requirements, maintain strong relationships with high-value accounts,and support revenue growth through operational excellence.

Acquiring new customers:

Responsibilities:

1,Identify,qualify,and convert new prospects into active customers.

2,Collaborate with the marketing and sales teams to develop ad -generation strategies.

3,Track and report on sales pipeline,conversion rates,and acquisition performance.

4,Ensure smooth onboarding of new customers,including documentation and account

setup.

5,Analyze market trends and competitor activities to refine acquisition strategies.

6,Work with finance and operations teams to ensure accurate order processing and

billing.

Managing operations for key accounts:

1,Act as the primary operations contact for assigned key accounts.

2,Coordinate order processing, invoicing, and delivery to ensure service excellence.

3,Monitor account performance metrics, including sales targets, retention rates,and

satisfactions cores.

4,Work closely with account managers to develop account-specific strategies and growth

plans.

5,Resolve operational issues promptly to maintain strong client relationships.

6,Provide data-driven insights to support decision-making and account optimization.

7,Support contract renewals, upsell opportunities, and cross-functional collaboration

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