35 Retail Training jobs in Lagos

Job Title: Retail Sales Manager

Department: Head of Sales

Reports to: General Manager

Location: Lagos (Island)

Salary: ₦250,000

Job Summary

The Retail Sales Manager is responsible for driving sales growth, managing retail store operations, and ensuring the successful execution of sales strategies within appliance categories such as FMCG, etc. This role focuses on achieving sales targets, optimizing customer experience, and building strong relationships with retail partners.

Key Responsibilities:

1. Sales Strategy and Execution

* Develop and implement sales plans to meet and exceed retail sales targets.

* Monitor and analyze sales performance, identifying growth opportunities.

* Ensure the consistent execution of promotions and marketing activities in stores.

1. Retail Store Management

* Oversee retail store operations to ensure a seamless shopping experience.

* Collaborate with store managers to optimize product placement and inventory levels.

* Maintain strong relationships with retail partners to secure strategic shelf spaces.

1. Team Leadership

* Recruit, train, and manage retail sales staff.

* Provide ongoing coaching and performance evaluations for the team.

* Foster a culture of accountability and excellence within the sales team.

1. Customer Engagement

* Develop strategies to enhance customer satisfaction and loyalty.

* Actively resolve escalated customer issues and complaints.

* Gather customer feedback to improve sales and service delivery.

1. Market Research and Competitor Analysis

* Keep abreast of market trends and competitor activities within the appliance industry.

* Use market insights to propose innovative sales strategies and promotions.

Key Requirements:

Education: Bachelor's degree in Business Administration, Marketing, or related field.

Experience: 5+ years of experience in retail sales management, preferably within FMCG.

Skills:

* Proven track record in achieving sales targets

* Strong understanding of retail operations and merchandising principles.

* Excellent leadership, communication, and interpersonal skills.

* Analytical mindset with ability to interpret sales data and trends.

* Proficiency in CRM software and Microsoft Office Suite.

*Application*

Interested and qualified candidates should send their CV via WhatsApp only:

* *

Today

M

Lagos Full Time

Banking, Finance & Insurance Confidential

• Minimum Qualification :

Company Description

MUTUAL BENEFITS is a prominent name in the Nigerian Insurance Industry. We are well-capitalized and staffed with highly trained professionals supported by a respectable Board. We have a strong market presence in Liberia and the Republic of Niger. At MUTUAL BENEFITS, we pride ourselves on delivering excellent services to all our stakeholders.

Role Description

This is a full-time on-site role located in Lagos for a Retail Sales Executive. The Retail Sales Executive will be responsible for daily interactions with customers, promoting and selling insurance products, providing exceptional customer service, building and maintaining client relationships, and achieving sales targets.

Qualifications

• Retail Sales and Sales skills
• Customer Service and Relationship Building skills
• Excellent Communication skills
• Proven ability to meet sales targets
• Ability to work independently and effectively in a team
• Experience in the insurance industry is a plus
  Bachelor's degree in Business, Marketing, or a related field

<

RECRUITMENT THROUGH WAVE

Job Title: Customer Service / Retail Representative

Job Summary:

Our client, a growing Islamic retail organization, is looking to hire a Customer Service / Retail Representative for their branches in Lekki and Ikeja. The ideal candidate will have a strong customer service orientation and be committed to delivering a seamless retail experience. This role involves engaging with walk-in customers, supporting day-to-day retail operations, and maintaining a professional and welcoming store environment.Salary: ₦100,000 Locations: Lekki & Ikeja Working Days & Hours:

• Monday to Friday: 9 AM – 6 PM
• Alternate Saturdays & Public Holidays: 10 AM – 6 PM

RESPONSIBILITIES

• Greet and assist customers in a warm and professional manner
• Attend to customer inquiries via phone, email, and in person
• Provide accurate information about products and services
• Handle transactions, returns, and customer feedback
• Maintain a tidy and organized store environment
• Uphold excellent customer service standards at all times
• Support general retail and administrative tasks as needed

REQUIREMENTS

• B.Sc. or HND in any relevant field
• Candidates who understand and are comfortable working in an Islamic retail environment are encouraged to apply
• 1–2 years of experience in a customer service or retail role (experience in fashion or lifestyle retail is a plus)
• Strong communication and interpersonal skills
• Good organizational and multitasking abilities
• Neat and professional appearance
• Basic computer literacy (POS systems, email, spreadsheets, etc.)

To Apply: Kindly send your application to

Job Types: Full-time, Permanent

Pay: ₦100,000.00 per month

*Position Overview:

Sales executive **

comission, allowance and remote job
The ideal candidate for the financial advisor role should possess a high level of intelligence and professionalism. This individual will be responsible for promoting and selling a comprehensive range of the company's products, including Life Insurance, Personalized Investment Products, Pure Protection Products, and Endowment Products, to both prospective and existing customers.

Key responsibilities include:

• Clearly explaining various insurance policies and products to potential and current clients.

• Assisting clients in selecting coverage options that best suit their individual needs.

• Recommending modifications and updates to clients' existing insurance policies.

Additionally, the candidate will be tasked with selling the company's Pension options (Annuity for Life) to both newly retired individuals and existing retirees from private companies, as well as state and federal government organizations currently enrolled in program withdrawal.

The role requires diligent prospecting within multinational corporations, including the submission of proposals to clients both within and outside the state, with the objective of marketing the company's investment-linked products and pure protection plans.

Maintaining regular follow-up to ensure prompt payment of monthly premiums by all clients is essential. Moreover, the candidate will be responsible for fostering strong, long-term relationships on behalf of the company to support continuous sales growth.

The position also involves promoting the advantages of life insurance to potential clients in private, federal, and state organizations located within Lagos State.

The ideal candidate for this position must be a risk taker, a person with a teachable and resilience spirit, that have good negotiating and persuading skills

Must have good communication skills and be able to work under pressure with other team members under minimal or no supervision.

NB the job is strictly a commission and allowance base job with a monthly allowance of #80,000 for General insurance and #85,000 for life insurance
Please note that this Job is strictly for candidates within Lagos state

Qualifications

Bachelor's degree or HND in any discipline from a reputable university in Nigeria

Years of experience are not required as qualified candidates will undergo professional sales executive training, Interested candidates should apply or forward Cv to

Task Complexities:

Showroom Management:

• Oversee the organization and presentation of the showroom to meet high sales standards.

• Ensure the cleanliness of shelves and promptly return items after client viewings (i.e calling the

cleaner if something doesn't seem clean or right).

• Facilitate immediate replacement of purchased items.

Showroom Orders:

• Ensure retail targets are met by managing weekly job orders and deliverables for the

Upholstery or Production team.

• Identify and address any constraints that may impact the workflow.

Retail Customer Service:

• Ensure timely deliveries and installations for retail orders.

• Follow up with clients post-delivery and installation to ensure satisfaction.

PIQIT Spreadsheet Updates:

• Maintain the PIQIT/Retail spreadsheet, including all products on the e-commerce platform.

Inventory Management:

• Collaborate with the store to accurately capture inventory.

• Ensure store records incoming goods in a timely and accurate manner.

• Ensure products are checked properly and not accepted without passing quality control for

irregularities or issues – only accept products into the showroom with no defects.

Back-End Assistance:

• Assist the Deputy Marketing Lead with product uploads and inventory management as

needed.

Digital Tracker:

• Ensure accurate completion of the tracker, tracking enquiries from various sources.

• Provide monthly analysis of tracker data.

Bestsellers Reporting:

• Collate weekly and monthly updates on top 5 bestsellers from PIQIT/Retail and share with the

Customer Service teams.

Photoshoot Coordination:

• Coordinate styled photoshoots with the Deputy Marketing Lead and interior design team by

ensuring list of items identified for the shoot are available and requested for 48 hours prior

to shoot day.

• Ensure to send email to admin to prepare the warehouse or grounds for shoots.

Social Media Engagements:

• Ensure daily posts on WhatsApp stories.

• Assist with non-straightforward enquiries on various platforms.

• Organize prompt responses to enquiries and weekly SMS pushes when necessary.

Customer Management:

• Maintain a comprehensive database of customer contact details on a phone for broadcast

messaging.

Product Knowledge:

• Stay informed about all retail products and maintain accurate knowledge.

Product Tagging:

• Ensure accurate tagging of all showroom products with name, code, and price.

Approval Process:

• Ensure no new item enters the showroom without approval from the Deputy or Head of

Marketing.

Catalogue Uploads:

• Confirm that all customer service officers upload catalogues on their WhatsApp.

Review Management:

• Facilitate customer service officers in following up with clients for reviews on PIQIT/Retail

products so that it can help facilitate more frequent purchases.

Requirements & Qualifications

• Bachelor's degree in business, Sales, Marketing, or related field.

• Minimum of 3 years of retail sales experience

• Experience in a furniture or interior design company is highly desirable

Job Type: Full-time

Application Deadline: 02/09/2025

Expected Start Date: 08/09/2025

IO Furniture Limited is a full-service interior design and manufacturing company characterized by our uncompromising quality and innovative design solutions. With innovation, functionality, and style at the heart and soul of our company, we deliver perfection consistently. From our signature classics to our custom project designs we have managed to build a stellar reputation for excellence, quality, reliability and integrity.

We pride ourselves in our ability to interpret the essence of our clients through manufacturing and design. By working closely with each client we are able to create spaces that embody their being, because regardless of whether they are individuals, brands or establishments to us each project is personal.

We are recruiting to fill the position below:

Job Position: Retail Sales Officer

Job Location: Ilupeju, Lagos

Employment Type: Full-time

Department: Marketing, Communications and Retail

Responsibilities

Task Complexities:

Showroom Management:

• Oversee the organization and presentation of the showroom to meet high sales standards.
• Ensure the cleanliness of shelves and promptly return items after client viewings (i.e calling the cleaner if something doesn't seem clean or right).
• Facilitate immediate replacement of purchased items.

Showroom Orders:

• Ensure retail targets are met by managing weekly job orders and deliverables for the Upholstery or Production team.
• Identify and address any constraints that may impact the workflow.

Retail Customer Service:

• Ensure timely deliveries and installations for retail orders.
• Follow up with clients post-delivery and installation to ensure satisfaction.

PIQIT Spreadsheet Updates:

• Maintain the PIQIT/Retail spreadsheet, including all products on the e-commerce platform.

Inventory Management:

• Collaborate with the store to accurately capture inventory.
• Ensure store records incoming goods in a timely and accurate manner.
• Ensure products are checked properly and not accepted without passing quality control for irregularities or issues – only accept products into the showroom with no defects.
• Back-End Assistance:
• Assist the Deputy Marketing Lead with product uploads and inventory management as needed.

Digital Tracker:

• Ensure accurate completion of the tracker, tracking enquiries from various sources.
• Provide monthly analysis of tracker data.

Bestsellers Reporting:

• Collate weekly and monthly updates on top 5 bestsellers from PIQIT/Retail and share with the
• Customer Service teams.

Photoshoot Coordination:

• Coordinate styled photoshoots with the Deputy Marketing Lead and interior design team by ensuring list of items identified for the shoot are available and requested for 48 hours prior to shoot day.
• Ensure to send email to admin to prepare the warehouse or grounds for shoots.

Social Media Engagements:

• Ensure daily posts on WhatsApp stories.
• Assist with non-straightforward enquiries on various platforms.
• Organize prompt responses to enquiries and weekly SMS pushes when necessary.

Customer Management:

• Maintain a comprehensive database of customer contact details on a phone for broadcast messaging.

Product Knowledge:

• Stay informed about all retail products and maintain accurate knowledge.

Product Tagging:

• Ensure accurate tagging of all showroom products with name, code, and price.

Approval Process:

• Ensure no new item enters the showroom without approval from the Deputy or Head of Marketing.

Catalogue Uploads:

• Confirm that all customer service officers upload catalogues on their WhatsApp.

Review Management:

• Facilitate customer service officers in following up with clients for reviews on PIQIT/Retail products so that it can help facilitate more frequent purchases.

Requirements

• Interested candidates should possess relevant qualifications with 3 - 5 years of experience.

Method of Application

Interested and qualified candidates should forward their CV and cover letter to: using the Job Position as the subject of the mail.

Company Description

We suggest you enter details here.

Role Description

This is a full-time hybrid role for a Retail Sales Executive at Rex Insurance Limited. The role is based in Lagos, with some work-from-home options available. The Retail Sales Executive will be responsible for engaging with customers, building and maintaining relationships, and driving sales. Daily tasks include assisting customers with product inquiries, processing sales transactions, managing inventory, and ensuring a high level of customer satisfaction.

Qualifications

• Retail Sales and Sales skills
• Customer Service skills
• Communication and Relationship Building skills
• Experience in the insurance industry is a plus
• Ability to work both independently and collaboratively
• Bachelor's degree in Business, Marketing, or a related field preferred

ReelFruit founded in 2012, is the market leader in the healthy snack category, pioneering the introduction of healthy dried fruit as a snack in the Nigerian market. The company was founded on a mission to build a scalable agribusiness to add value to the local fruit value chain, produced, package and distribute locally made snacks that could sit on any shelf in the world

We are recruiting to fill the position below:

Job Position: Retail Sales Executive

Job Location: Yaba, Lagos

Employment Type: Full-time

Job Description

• The Retail Sales Executive is responsible for acquiring new trade accounts, retaining existing customers, increasing product visibility, and executing account plans to meet sales targets.
• This includes conducting discovery sales calls, identifying customer needs, and maintaining strong stakeholder relationships.

Responsibilities

• Sales and Business Development:
• Acquire new retail outlets and expand the existing customer base.
• Conduct discovery calls and sales presentations to understand client needs and close deals.
• Execute account plans to upsell and cross-sell products.
• Maintain updated knowledge of products and industry trends.
• Relationship Building and Account Management:
• Establish and maintain relationships with decision-makers and influencers in customer organizations.
• Understand customer pain points and ensure satisfaction through tailored solutions.
• Optimize customer accounts to prevent stock-outs and ensure full product visibility.
• Sales Strategy and Execution:
• Implement sales strategies as directed by the manager.
• Monitor competitor activities and market trends to inform tactical decision-making.
• Provide daily and weekly sales reports to track progress and inform leadership.
• Reporting and Documentation:
• Maintain detailed and accurate sales records.
• Provide actionable insights from sales activities and market feedback.
• Conduct quarterly sales forecasting and performance analysis.

Educational Qualifications, Experience & Requirements

• Minimum of HND / B.Sc. / B.A. in Marketing, Business Administration, or relevant field.
• 1 – 3 years of retail or modern trade sales experience, preferably in FMCG.
• Strong ability to generate business leads and expand customer base.
• Strategic thinker with negotiation and decision-making capabilities.
• Ability to multitask, prioritize work, and meet deadlines independently.
• Self-motivated, target-driven, customer-centric, and solution-oriented.
• Excellent interpersonal and communication skills with a strong sense of ownership.

Today

I

Lagos Full Time

Banking, Finance & Insurance Confidential

• Minimum Qualification :

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for Retail Sales Executives, located in Lagos. Retail Sales Executives will be responsible for driving sales by providing excellent customer service, building and maintaining relationships with clients, and meeting sales targets. The role involves assisting customers with their purchases, answering client inquiries, and promoting products. Responsibilities also include maintaining store standards, managing inventory, and processing sales transactions.

Qualifications

• Retail Sales and Sales skills
• Customer Service and Relationship Building skills
• Excellent Communication skills
• Ability to work well in a team
• Self-motivated and goal-oriented
• Prior experience in retail or sales is a plus
  High school diploma or equivalent required; Bachelor's degree in business or related field preferred

<