212 Retail Banking jobs in Lagos

Urgent Recruitment

Our Client, a reputable commercial bank in Lagos, Nigeria urgently seeks to hire a Divisional Head of Retail Banking t
o provide strategic leadership to the Retail Banking division in ways that enable the bank to have a competitive edge over other financial service providers in the retail and consumer banking market segment and consequently meet set revenue goals.

Salary Grade - Manager - AGM

Responsibilities

• Identify, establish, and develop business opportunities and strategies as well as assign responsibilities to business leaders within the division for full operationalization
• Design new markets penetration strategies drawing on insights from business and market intelligence reports
• Translate executive management objectives and strategies into operational plans for implementation within allotted time
• Oversee the management of the division's budgets including signing off invoices and quotes within mandate
• Provide periodic (monthly/quarterly/annual) comprehensive business performance reports to the Executive Director, and to the bank's Executive Management
• Initiate, develop and manage business relationships within market segments across the industry
• Ensure increased revenue and profitability year-on-year for the division
• Ensure strict compliance of the division to approved policies, SOPs, and regulatory frameworks
• Offer advisory services on markets and profitable business opportunities in the industry based on deep insights gained from market and industry research reports
• Review periodic (monthly/quarterly/annually) performance reports of business units within the division
• Develop strategies & processes that ensures NPLs are within the acceptable threshold of the Bank
• Collaborate with the Product Organization through market insights in developing innovative products that meets current and future customer needs

Qualifications

• First degree in any relevant discipline. Postgraduate and professional certifications around Sales Management, Marketing Management etc are added advantage
• Minimum of 15 years' experience, with 5 being in a leadership position within sales function.

Job Title: Team Lead – Retail Banking

Location: Lagos state

Employment Type: Full-time

About the Role

We are seeking a highly motivated and experienced professional to join our team as a Team Lead, Retail Banking. The successful candidate will be responsible for driving retail banking operations, leading a team of Relationship Managers/Officers, and ensuring excellent customer service delivery. This role requires a results-driven individual with strong leadership, business development, and analytical skills.

Key Responsibilities

• Lead and supervise the retail banking team to achieve set targets in deposits, loans, and cross-selling of financial products.
• Develop and implement strategies to grow the bank's retail portfolio.
• Manage and deepen existing customer relationships while acquiring new clients.
• Ensure compliance with regulatory requirements, internal controls, and risk management standards.
• Monitor team performance, provide coaching, and build a culture of accountability and excellence.
• Deliver outstanding customer service and resolve escalated client issues promptly.
• Prepare and present regular performance reports to senior management.

Requirements

• Bachelor's degree in Business, Finance, Economics, or related field (Master's degree or professional certification is an added advantage).
• Minimum of 5–7 years of experience in retail banking, with at least 2 years in a supervisory/team lead role.
• Strong knowledge of retail banking products, services, and market trends.
• Proven track record in business development, deposit mobilization, and loan portfolio growth.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• High level of integrity and customer-centric mindset.

What We Offer

• Competitive salary and performance-based incentives.
• Health and wellness benefits.
• Career development and growth opportunities.
• A supportive and dynamic work environment.

How to Apply

Interested and qualified candidates should send their CV to

Job Types: Full-time, Permanent

Job Description: Divisional Head, Retail Banking

JOB TITLE: Divisional Head, Retail Banking

REPORTS TO: Executive Director, South Bank

SUPERVISES: Head, Business Banking; Head, DSF & Agent Banking; Regional Heads

JOB OBJECTIVE:

To provide strategic leadership to the Retail Banking division, enabling the bank to gain a competitive edge in the retail and consumer banking market and achieve its revenue goals.

KEY ACCOUNTABILITIES:

• Identify, establish, and develop business opportunities and strategies, assigning responsibilities to business leaders for execution.
• Design market penetration strategies using insights from business and market intelligence reports.
• Translate executive management objectives into operational plans for timely implementation.
• Oversee the division's budgets, including approving invoices and quotes within mandate.
• Provide periodic (monthly/quarterly/annual) comprehensive business performance reports to the Executive Director and Executive Management.
• Initiate, develop, and manage business relationships across market segments in the industry.
• Ensure year-on-year growth in revenue and profitability for the division.
• Ensure strict compliance with approved policies, SOPs, and regulatory frameworks.
• Advise on markets and profitable opportunities based on deep insights from market and industry research.
• Review periodic performance reports of business units within the division.
• Develop strategies to ensure Non-Performing Loans (NPLs) remain within the bank's acceptable threshold.
• Collaborate with the Product Organization to develop innovative products that meet current and future customer needs.

KEY PERFORMANCE INDICATORS:

• Financial: Achievement of divisional revenue/profitability targets; cost savings; NPL ratio.
• Customer: Customer service rating (eNPS, NPS).
• People: Productivity per staff; Learning & Development.
• Process & Others: Adherence to SLAs; policy/process improvement; on-time task completion.
• Risk & Control: Internal Audit rating.

REQUIRED COMPETENCIES:

• Functional/Technical: Strategy Development & Execution, Customer needs identification, Market knowledge, Stakeholder management, Analytical skills, Balance Sheet Management, Sales & marketing, CRM, Business analysis, Credit knowledge.
• General: Communication skills, Interpersonal relations.
• Leadership: Coaching & developing others, Team building.
• Behavioural: Empathy, Ethical conduct, Initiative, Decision quality, Time management.
• Organisational: Bias for action, Focus on high performance, Continuous Learning, Service Excellence, Digitization.

PERSON SPECIFICATION:

The ideal candidate must be proactive, tactful yet firm, highly strategic, and resourceful. They must demonstrate respect for all, act decisively when needed, and uphold high ethical standards. They should be reliable, strive for continuous improvement, deliver exceptional client solutions, and set high performance standards.

EDUCATION & EXPERIENCE:

• First degree in a relevant discipline. Postgraduate and professional certifications are an advantage.
• Minimum of 15 years' experience, with at least 5 years in a sales leadership position.

Job Type: Full-time

The Group Head, Retail Banking will lead and grow the Retail Banking business of a digital-first national microfinance bank, leveraging technology and innovative retail solutions to onboard, engage, and retain customers. The role is responsible for driving deposits, payments, transactions, and loans that deliver value for customers while enhancing the bank's market share and profitability.

Responsibilities

• Develop and execute retail banking strategy focused on customer acquisition, retention, and growth.
• Design and implement innovative retail products and services tailored to customer needs.
• Lead digital adoption initiatives that enhance customer experience and drive transaction volumes.
• Drive deposit mobilization and ensure growth of payments, loan, and transaction portfolios.
• Build customer ownership and loyalty through targeted engagement and relationship programs.
• Partner with technology teams to create seamless, scalable, and secure digital banking solutions.
• Monitor performance metrics and ensure compliance with regulatory standards.
• Provide leadership to the Retail Banking team and build a performance-driven culture. Identify growth opportunities in Nigeria and across Africa to scale the bank's retail presence.
• Build and lead a results-driven team to develop and execute strategies aimed at achieving retail banking targets, including N100B in deposits and N80B in loan disbursements annually.
• Build and maintain strong relationships with retail clients, ensuring at least 300K individual customers are onboarded.
• Drive adoption of multiple banking products by ensuring 85% of retail clients use at least three VBank products.
• Oversee the structuring of financial solutions such as personal loans and savings/investment products.
• Monitor and improve retail customer engagement, ensuring a 95% active customer ratio.
• Work with internal teams to enhance digital banking solutions and streamline transaction processes for retail clients.
• Ensure adherence to compliance, risk management, and regulatory guidelines in all retail banking activities

Requirements

• Bachelor's degree in Finance, Banking, Business Administration, Economics or related field; MBA or professional certification is an added advantage.
• Minimum of 10–12 years of experience in retail banking, with at least 5 years in a leadership role.
• Strong understanding of consumer financial services, credit analysis, and retail risk management.
• Excellent relationship management, customer service, and sales leadership skills.
• Experience with digital banking platforms and fintech solutions.
• Proven track record in customer acquisition and retention strategies
• Proven track record of driving digital retail banking growth and innovation.

Job Types: Full-time, Permanent

Pay: ₦800, ₦15,000,000.00 per month

Are you a seasoned financial expert with a passion for driving strategic growth and innovation? We are seeking a highly skilled and motivated **
Financial Services Manager
** to join our dynamic team. If you have a strong background in financial accounting, financial modeling, and fintech, along with a proven track record in investment banking and fundraising, we want to hear from you

Key Responsibilities:

• Oversee and manage all aspects of financial accounting, ensuring accuracy and compliance with regulatory standards.

• Develop and maintain robust financial models to support strategic decision-making and business planning.

• Leverage expertise in fintech to drive innovation and optimize financial processes.

• Lead fundraising initiatives, including identifying potential investors, preparing pitch decks, and negotiating terms.

• Provide strategic guidance on investment opportunities and portfolio management.

• Manage monthly accounting processes, including financial reporting, budgeting, and forecasting.

• Collaborate with cross-functional teams to align financial strategies with organizational goals.

• Stay updated on industry trends, regulatory changes, and emerging technologies in financial services.

Qualifications:

• Master's degree in Finance, Accounting, Economics, or a related field (Master's degree or CFA/CPA preferred).

• Minimum of 5-7 years of experience in financial accounting, financial modeling, and investment banking.

• Proven expertise in fundraising and investor relations.

• Strong knowledge of fintech and its applications in financial services.

• Proficiency in financial software and tools (e.g., Excel, SAP, QuickBooks, or similar).

• Excellent analytical, problem-solving, and decision-making skills.

• Exceptional communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.

• Detail-oriented with a strong focus on accuracy and compliance.

Why Join Us?

• Opportunity to work in a fast-paced, innovative environment.

• Competitive salary and benefits package.

• Career growth and development opportunities.

• Be part of a team that values collaboration, creativity, and excellence.

If you are ready to take on a challenging and rewarding role as a Financial Services Manager, we encourage you to apply

MCO Penny Limited is seeking highly motivated, result-driven, and resourceful Deposit Mobilizers to join our growing team. This is a performance-driven role for ambitious individuals who are passionate about financial growth, client engagement, and investment mobilization.

As a Deposit Mobilizer, you will play a critical role in driving the company's growth by sourcing deposits, bringing in investors, and promoting MCO Penny's financial products to both individuals and corporate organizations.

Key Responsibilities:

• Source and mobilize deposits, investments, and savings from both individuals and organizations.

• Identify, engage, and convince potential investors to adopt MCO Penny's savings and investment plans.

• Bring in corporate clients and companies to consider and commit to our financial products.

• Build, expand, and maintain a portfolio of high-value clients for sustained business growth.

• Provide excellent financial advisory and guidance to clients to build trust, credibility, and long-term relationships.

• Develop strategies to meet and exceed monthly and quarterly deposit mobilization targets.

• Monitor market trends and competitor activities to identify new business opportunities.

• Collaborate with internal teams to ensure smooth onboarding and service delivery for all clients.

Requirements:

• Bachelor's degree in Finance, Accounting, Marketing, Economics, Business Administration, or any related field.

• A proven track record of successfully mobilizing deposits, investments, and savings.

• Strong portfolio of existing contacts or companies that are likely to invest (an added advantage).

• Evidence of past performance in achieving and exceeding financial targets.

• Excellent communication, negotiation, and interpersonal skills.

• Strong ability to convince, convert, and retain clients.

• A team player who can also work independently with minimal supervision.

• High level of professionalism, integrity, and resilience.

What We Offer:

• Attractive base salary + commission.

• Competitive performance-based incentives.

• Opportunity to grow within a fast-rising financial services company.

• A dynamic and supportive work environment with career advancement opportunities.

If you have the drive, the network, and the passion to deliver results, we'd love to have you on our team.

Job Description

• Promote and sell Proof of Funds services and investment products to individual and business clients.
• Identify, engage, and convert potential clients to expand the company's customer base.
• Build and maintain strong, long-term relationships with new and existing clients.
• Respond to client inquiries, provide tailored solutions, and educate clients on the benefits of financial services.
• Develop and implement sales strategies to consistently meet and exceed sales targets.
• Monitor market trends, analyze competitor activities, and identify new business opportunities.
• Prepare and submit regular sales performance reports to management.
• Collaborate with the marketing team to align sales efforts with promotional campaigns.
• Work closely with the support team to ensure seamless service delivery and client satisfaction.

Requirements

• HND / BSc in any field.
• Minimum of 2 years' experience in sales, business development, or a similar client-facing role.
• Strong understanding of financial products and services (experience with Proof of Funds is an advantage).
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to develop and execute effective sales strategies.
• Self-motivated, target-driven, and results-oriented.

Salary:
N170,000 per month.

Method of Application

Interested and qualified candidates should send their CV to:

using the job title as the subject of the email.