638 Relationship Building jobs in Nigeria

1) To serve as the main contact point for clients before, during and after property transactions.

2) Build strong relationships with prospective and existing customers to ensure long satisfaction and retention

3) Follow up with clients post sale to ensure satisfaction and encourage referrals or repeat business.

4) Address and resolve complaints promptly.

5) Meeting up with monthly targets .

Job Type: Full-time

Pay: From ₦80,000.00 per month

Today

Lagos Full Time

Manufacturing & Warehousing NGN 75, ,000

Easy Apply

We're seeking a friendly and proactive Customer relations officer to join our team at Dunamis F. Global Prints. Core responsibilities would include warm reception of customers, timely responses to customers, addressing complaints, cultivating relationships and interfacing with clients both online and offline.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 1 year

Responsibilities:

• Handle customer inquiries via phone, email, and chat, providing timely and accurate responses.
• Addressing customer complaints and concerns, resolving issues timely and professionally.
• Offer detailed information about printing services offered, including product features, pricing, and delivery times.
• Assisting with order processing, ensuring accuracy and efficiency.
• Working with internal teams, such as production and logistics, to resolve customer issues.
  Update customer information and records, ensuring data accuracy.‎

Requirements:

• Excellent Communication Skills
• Customer Service Experience
• Problem-Solving Skills
• Attention to Detail Team player

Key Responsibilities:

Serve as the primary point of contact for customers, ensuring strong, consistent, and proactive communication.

Manage and resolve escalations, ensuring customer issues are addressed promptly and satisfactorily.

Oversee the development and tracking of customer performance objectives, metrics, and service level agreements (SLAs).

Collaborate with internal teams to ensure customer requirements are understood and met.

Monitor and assess customer satisfaction and engagement, implementing improvements as necessary.

Utilize project management tools and techniques to oversee IT service delivery and customer-centric projects.

Facilitate change management initiatives aligned with organizational goals and customer expectations.

Prepare reports, presentations, and documentation for internal and external stakeholders.

Minimum Requirements:

Minimum five (5) years of experience in customer relationship management (CRM) roles.

At least ten (10) years of combined experience in industry, government, and/or consulting with a focus on customer relations.

Proven experience in IT project management using various Microsoft tools.

Solid understanding and hands-on experience in managing information technology services and strategies.

Proficiency in analytical tools such as Microsoft Excel and Microsoft Access.

Strong skills with the Microsoft Office Suite, including Word, PowerPoint, and SharePoint.

Demonstrated experience and knowledge in organizational change management standards.

Preferred Qualifications (Optional):

Certification in project management (e.g., PMP, PRINCE2).

Experience with CRM platforms and customer service tools.

Prior experience in public sector or government contracts.

Benefits:

Comprehensive Medical, Dental, and Visions Plans (Healthcare benefits are 100% employer-paid for employees only)

Life Insurance

Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)

401K Retirement Plan with employer match

Professional Development Training Reimbursement

Flexible/remote work sched

Our client is in need of a Customer Relation Officer for its Bakery business in Lekki Ph. 1, Lagos. The Customer Service Officer will handle customer inquiries, provide support, and ensure customer satisfaction. Daily tasks include managing customer interactions through various communication channels, resolving complaints, maintaining accurate records of customer interactions, and delivering exceptional customer service to enhance the customer experience. The ideal candidate must live around Lekki phase 1.

Qualifications

• 2-3 years relevant working experience.
• Ability to ensure Customer Satisfaction through thoughtful and efficient service
• Excellent verbal and written communication skills
• Minimum of HND in Business, Communications, or a related field is preferred
• Candidate must be staying around Lekki or it's environ.

Working Hours

Monday - Saturday 9am - 7pm

Remuneration

Very attractive plus other benefits

Today

Lagos Full Time

Real Estate NGN 75, ,000

Easy Apply

The Customer Relations Officer serves as the first point of contact for the company, managing all customer interactions and administrative duties with professionalism. This role is pivotal in ensuring excellent customer service delivery and smooth front office operations.

• Minimum Qualification : HND
• Experience Level : Entry level
• Experience Length : 2 years
• Working Hours : Full Time

Responsibilities:

• Welcome and attend to all walk-in clients, visitors, and vendors.
• Handle all inbound and outbound calls, emails, and messages efficiently.
• Schedule appointments, meetings, and maintain office records.
• Assist in managing internal communication and document handling.
• Resolve basic client queries and escalate more complex concerns to the appropriate departments.
  Support the administrative and sales teams with clerical duties.

Requirements:

• Minimum of 2 years of experience
• HND in any field of study

HiiT PLC

(Visit: &

to know us better)

Job Description & Person Specifications

Position: Marketing & Customer Relations Officer, HiiT Abuja Branch (MCROHAB).

Direct Report: Business Manager.

Job Location: Must be Resident in Abuja

*Also open to individuals who just recently completed NYSC or looking for PPA*

*To apply: send your CV to *

Role Summary

Customer Relations Management and Marketing functions at Abuja Branch.

A. Key Accountabilities:

*Customer Relations Management Functions:*

1. Manage CRM functions.

2. Supervise the collection, collation and analysis of Prospects and Customers data for informed marketing decision making.

3. Sustain and improve on Brand reputation.

*Marketing Management Functions:*

1. Support the actualization of set

Territory's Marketing and sales Goals/ Objectives.

1. Support lead generation and conversion process to achieve S/N1 above.

B. Core Competencies & Skills

1. Must be ICT and Social Media Savvy.

2. Must possess Marketing/Sales Skills.

3. At least intermediate skills in MS Word and Excel.

4. Good written and verbal communication.

5. Excellent work ethics and Integrity.

6. Creativity and problem-solving Skills.

C. Experience and Qualifications

1. Bachelor's Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.

2. A minimum of 1 year proven experience in Marketing and Customer Relations Management in a corporate environment.

3. Generic understanding of the Nigerian ICT Fducation Sector

D. Remuneration- Attractive with Performance Bonus opportunity.

E. Projected Resumption Date- Not later than August 2025.

HiiT PLC

(Visit: &

to know us better)

Job Description & Person Specifications

Position: Marketing & Customer Relations Officer, HiiT Lekki Branch (MCROHLB).

Direct Report: Business Manager.

Job Location: Must be Resident in Lekki or environs

*Also open to individuals who just recently completed NYSC or looking for PPA*

*To apply: send your CV to *

Role Summary

Customer Relations Management and Marketing functions at Lekki Branch.

A. Key Accountabilities:

*Customer Relations Management Functions:*

1. Manage CRM functions.

2. Supervise the collection, collation and analysis of Prospects and Customers data for informed marketing decision making.

3. Sustain and improve on Brand reputation.

*Marketing Management Functions:*

1. Support the actualization of set

Branch's Marketing and sales Goals/ Objectives.

1. Support lead generation and conversion process to achieve S/N1 above.

B. Core Competencies & Skills

1. Must be ICT and Social Media Savvy.

2. Must possess Marketing/Sales Skills.

3. At least intermediate skills in MS Word and Excel.

4. Good written and verbal communication.

5. Excellent work ethics and Integrity.

6. Creativity and problem-solving Skills.

C. Experience and Qualifications

1. Bachelor's Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.

2. A minimum of 1 year proven experience in Marketing and Customer Relations Management in a corporate environment.

3. Generic understanding of the Nigerian ICT Fducation Sector

D. Remuneration- Attractive with Performance Bonus opportunity.

E. Projected Resumption Date- Not later than August 2025.

HiiT PLC

(Visit: &

to know us better)

Job Description & Person Specifications

Position: Marketing & Customer Relations Officer, HiiT Lekki Branch (MCROHLB).

Direct Report: Business Manager.

Job Location: Must be Resident in Lekki or environs.

*Also open to individuals who just recently completed NYSC or looking for PPA*

*To apply: send your CV to *

Role Summary

Customer Relations Management and Marketing functions at Lekki Branch.

A. Key Accountabilities:

*Customer Relations Management Functions:*

1. Manage CRM functions.

2. Support the collection, collation and analysis of Prospects and Customers data for informed marketing decision making.

3. Sustain and improve on Brand reputation.

*Marketing Management Functions:*

1. Support the actualization of set

Branch's Marketing and sales Goals/ Objectives.

1. Support lead generation and conversion process to achieve S/N1 above.

B. Core Competencies & Skills

1. Must be ICT and Social Media Savvy.

2. Must possess Marketing/Sales Skills.

3. At least intermediate skills in MS Word and Excel.

4. Good written and verbal communication.

5. Excellent work ethics and Integrity.

6. Creativity and problem-solving Skills.

C. Experience and Qualifications

1. Bachelor's Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.

2. A minimum of 1 year proven experience in Marketing and Customer Relations Management in a corporate environment.

3. Generic understanding of the Nigerian ICT Fducation Sector

D. Remuneration- Attractive with Performance Bonus opportunity.

E. Projected Resumption Date- Not later than 22nd September 2025.

To Apply: Send your CV to