4 Process Improvement jobs in Lagos

Role summary

We are seeking a detail-oriented and proactive Business Process Analyst to support the development, documentation and maintenance of business processes and compliance procedures. The ideal candidate will have strong analytical skills, excellent proficiency in Microsoft Office tools (especially Excel and Word), and experience with Power BI and Power Automate.

Key responsibilities

• Assist in the design, documentation, and implementation of business processes and procedures
• Collaborate with various departments to gather process requirements and ensure alignment with compliance standards
• Create and maintain process maps, SOPs, and workflow documentation
• Analyze existing processes to identify inefficiencies and recommend improvements
• Develop dashboards and reports using Power BI to monitor process performance and compliance metrics
• Automate routine tasks and workflows using Power Automate to improve operational efficiency
• Support internal audits and ensure documentation is up-to-date and accessible
• Provide training and guidance to teams on newly implemented processes
• Maintain version control and change logs for all process documentation

Requirements
Experience required

• Bachelor's degree
• Proven experience in process documentation and improvement
• Advanced proficiency in Microsoft Excel and Word
• Working knowledge of Power BI for data visualization and reporting
• Experience with Power Automate for workflow automation
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Attention to detail and commitment to accuracy

Today

Lagos Full Time

Retail, Fashion & FMCG NGN 400, ,000

Easy Apply

The Business Process Manager will be responsible for analyzing, designing, implementing, and monitoring core business processes across the organization from product development and supply chain to in-store operations and omnichannel customer service.

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 5 years

Responsibilities:

Inventory Management & Analysis:

• Conduct in-depth analysis of existing business processes (e.g., range planning, line development, inventory allocation, markdown process, store opening/closing procedures, returns management).
• Maintain accurate inventory records across all channels: warehouses, stores, and in transit.
• Execute and oversee regular stock counts (cycle counts) and full physical inventory audits across the warehouse and store network.
• Investigate and reconcile all inventory discrepancies promptly, identifying root causes (e.g., receiving errors, theft, system issues).
• Drive the process of stock adjustments, write-offs, damages and returns to ensure they are accurately recorded and authorized.
• Implement and enforce robust processes for goods receiving, returns, damages, and transfers to maintain data integrity.
  Develop and document standard operating procedures (SOPs) for all inventory-related tasks.

Merchandizing Management:

• Work with the MD to develop a balanced product range plan and strategy for each season.
• Analyze historical sales data, market trends, and competitor activity to identify opportunities and gaps in the assortment.
• Plan initial allocation quantities for new products across sales channels (stores and e-commerce).
• Manage in-season stock levels to maximize sales and minimize markdowns, making recommendations for promotions or markdowns when necessary.
• Produce regular and ad-hoc reports for key stakeholders, providing actionable insights on bestsellers, poor performers, stock cover, sell-through rates, and gross margin return on investment (GMROI).
  Work closely with the allocation team to ensure new deliveries and replenishment stock are sent to the locations with the highest demand.

Process Design and Improvement:

• Develop project charters, timelines, and resource plans. Secure buy-in from key stakeholders in design, merchandising, marketing, supply chain, and retail stores.
• Conduct time-motion studies, value stream mapping, and data analysis to identify bottlenecks, redundancies, and non-value-added activities.
• Lead and manage cross-functional process improvement projects from conception to sustainment.
• Foster a culture of continuous improvement by training and coaching team members on Lean and problem-solving principles.
  Establish and monitor key performance indicators (KPIs) to track the success of implemented improvements and ensure they are sustained over time.

Supply Chain and Distribution:

• Develop and implement strategies to optimize the entire supply chain, from the Warehouse to stores and reverse logistics.
• Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.
  Manage inventory flow through the distribution network to ensure the right product is in the right place at the right time.

Requirements:

• Interested candidates should possess a Bachelor's Degree in any relevant field
• 5+ years of experience in a business process management, operational excellence, or senior operations role within the retail industry with a strong preference for fashion, apparel, or lifestyle brands.
• Experience within the fashion, luxury, or lifestyle brand is mandatory.
• Demonstrable experience in leading cross-functional process improvement projects from conception to implementation.
• Hands-on experience with process mapping tools (e.g., Visio, Lucidchart, Miro) and project management software.
• Experience with retail-specific systems (ERP like SAP Fashion, Oracle Retail; WMS, OMS, PIM) is highly desirable.

Yesterday

J

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 2 years

Job Title: Business Process Analyst

Job Details

• The Business Process Analyst is tasked with analysing, designing, and enhancing business processes to drive efficiency and cost-effectiveness within the Business Operations unit.
• This role supports data-driven decision-making and assists in achieving the organization's strategic objectives through streamlined operations.

Scope and Impact

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• Analysis and redesign of business processes for operational efficiency
• Project management for process improvement initiatives
• Collaboration with other departments to ensure process alignment

Responsibilities

Process Analysis and Design:

• Evaluate and document current processes, identifying inefficiencies and improvement opportunities.
• Conduct data-driven assessments to understand workflow bottlenecks and redundancies.
• Create and maintain detailed process maps and documentation to support redesigned workflows.

Process Improvement Implementation

• Work with the Operations Implementation and People Performance Executive to roll out recommended process improvements.
• Oversee implementation timelines and allocate resources for process change projects.
• Test new processes, gathering feedback to continuously refine workflows.

Project Management

• Lead end-to-end process improvement projects, including planning, resource allocation, and monitoring progress against timelines.
• Utilize project management tools to track milestones, ensure deadline adherence, and manage resources effectively.
• Communicate project updates, challenges, and achievements to the Head of Business Operations.

Reporting And Performance Monitoring

• Develop and maintain metrics to assess the impact and effectiveness of implemented processes.
• Prepare reports on performance trends, providing insights and recommendations for further optimization.
• Ensure compliance of implemented processes with Nigerian regulatory and internal standards.

Requirements

• Interested candidates should possess a Bachelor's Degree with 2 years experience.

Salary

N150,000 – N200,000 Monthly.

How To Apply

To apply for the ongoing The Concept Group job recruitment, visit the job APPLICATION PORTAL to submit your application

Deadline: January 31, 2025

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