199 Operations Management jobs in Lagos

We're Hiring For a Client

Industry: Fintech (Consumer Lending)

About the Role

We are seeking a detail-oriented and proactive Operations Associate, Funds Management to support the seamless execution of our lending, savings, and investment operations. This role sits at the heart of our financial operations, ensuring accuracy, compliance, and efficiency across all fund flows and portfolio activities.

The ideal candidate is highly analytical, well-versed in LoanDisk, and passionate about leveraging technology to drive operational excellence. You will play a critical role in managing reconciliations, optimizing fund movement processes, maintaining data integrity, and supporting investment operations for both retail and high-net-worth clients.

This position requires strong collaboration with the finance, risk, and technology teams to ensure that all fund operations align with company goals, regulatory standards, and stakeholder expectations.

Key Responsibilities

LoanDisk Platform Administration & Optimization

Lead the setup, configuration, and ongoing optimization of LoanDisk for lending, savings, and investment operations.

Manage end-to-end data migration and ensure data integrity across customer, loan, and investment portfolios.

Customize LoanDisk to generate real-time reports and dashboards that enhance decision-making and visibility.

Funds & Portfolio Operations

Oversee daily fund movements, loan disbursements, repayments, savings inflows, and investment transactions.

Support high-net-worth investment operations, ensuring prompt settlements, reconciliations, and accurate reporting.

Maintain precise records of all fund activities and ensure they reconcile with accounting and bank records.

Reconciliation, Reporting & Compliance

Perform daily and monthly reconciliations between bank statements, LoanDisk, and internal accounting records.

Generate accurate operational and financial performance reports for management review.

Ensure compliance with internal control procedures, data security, and CBN/NDIC regulatory requirements.

Operational Efficiency & Process Improvement

Identify process gaps and recommend improvements to enhance accuracy, turnaround time, and customer experience.

Work closely with cross-functional teams to automate workflows, streamline reporting, and improve data reliability.

Support the development of SOPs for funds management, lending operations, and platform administration.

Data & Insight Generation

Conduct performance analysis of loan and investment portfolios to support decision-making and risk management.

Translate operational data into actionable insights that inform portfolio strategy and business growth.

Stakeholder Collaboration & Support

Serve as the operational liaison between technology, finance, and customer teams to resolve issues efficiently.

Provide system training and support to internal stakeholders to enhance user adoption and process consistency.

Requirements

Bachelor's degree in Finance, Accounting, Economics, Business Administration, or related field.

Minimum of 2 years' hands-on experience with LoanDisk in a fintech, lending, or microfinance environment.

Proven experience in funds management, reconciliations, and credit operations.

Strong understanding of consumer lending, savings, and investment workflows.

Demonstrated ability to configure and optimize LoanDisk for reporting, customer information management, and portfolio tracking.

Proficiency in data analysis, reporting tools, and Microsoft Excel.

Strong attention to detail, analytical mindset, and ability to manage multiple tasks simultaneously.

Excellent communication and collaboration skills, with a problem-solving and process-driven approach.

Why Join Us?

Be at the center of transforming our fintech operations through automation and intelligent systems.

Work in a high-impact, growth-oriented environment redefining consumer lending in Nigeria.

Collaborate with innovative teams passionate about operational excellence and financial inclusion.

Competitive compensation, continuous learning, and clear growth pathways.

• If you are passionate about operational precision, financial technology, and impact-driven innovation, this is your opportunity to make a meaningful difference.

To apply, kindly send a short note on why you are a good fit and your salary expectations to

Role Summary

The Business Process Manager will be responsible for analyzing, designing, implementing, and monitoring core business processes across the organization from product development and supply chain to in-store operations and omnichannel customer service. The job holder will act as a catalyst for change, leveraging data and best practices to eliminate waste, improve speed-to-market, and ensure our internal operations support our creative and commercial goals.

Core responsibilities

Inventory Management & Analysis:

• Conduct in-depth analysis of existing business processes (e.g., range planning, line development, inventory allocation, markdown process, store opening/closing procedures, returns management).
• Maintain accurate inventory records across all channels: warehouses, stores, and in-transit.
• Execute and oversee regular stock counts (cycle counts) and full physical inventory audits across the warehouse and store network.
• Investigate and reconcile all inventory discrepancies promptly, identifying root causes (e.g., receiving errors, theft, system issues).
• Drive the process of stock adjustments, write-offs, damages and returns to ensure they are accurately recorded and authorized.
• Implement and enforce robust processes for goods receiving, returns, damages, and transfers to maintain data integrity.
• Develop and document standard operating procedures (SOPs) for all inventory-related tasks.

Merchandizing Management:

• Work with the MD to develop a balanced product range plan and strategy for each season.
• Analyze historical sales data, market trends, and competitor activity to identify opportunities and gaps in the assortment.
• Plan initial allocation quantities for new products across sales channels (stores and e-commerce).
• Manage in-season stock levels to maximize sales and minimize markdowns, making recommendations for promotions or markdowns when necessary.
• Produce regular and ad-hoc reports for key stakeholders, providing actionable insights on bestsellers, poor performers, stock cover, sell-through rates, and gross margin return on investment (GMROI).
• Work closely with the allocation team to ensure new deliveries and replenishment stock are sent to the locations with the highest demand.

Process Design and Improvement:

• Develop project charters, timelines, and resource plans. Secure buy-in from key stakeholders in design, merchandising, marketing, supply chain, and retail stores.
• Conduct time-motion studies, value stream mapping, and data analysis to identify bottlenecks, redundancies, and non-value-added activities.
• Lead and manage cross-functional process improvement projects from conception to sustainment.
• Foster a culture of continuous improvement by training and coaching team members on Lean and problem-solving principles.
• Establish and monitor key performance indicators (KPIs) to track the success of implemented improvements and ensure they are sustained over time.

Supply Chain and Distribution:

• Develop and implement strategies to optimize the entire supply chain, from Warehouse to stores and reverse logistics.
• Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.
• Manage inventory flow through the distribution network to ensure the right product is in the right place at the right time.
• Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.

Requirements

• Interested candidates should possess a Bachelor's Degree in any relevant field
• 5+ years of experience in a business process management, operational excellence, or senior operations role within the retail industry with a strong preference for fashion, apparel, or lifestyle brands.
• Experience within the fashion, luxury or life-style brand is mandatory.
• Demonstrable experience in leading cross-functional process improvement projects from conception to implementation.
• Hands-on experience with process mapping tools (e.g., Visio, Lucidchart, Miro) and project management software.
• Experience with retail-specific systems (ERP like SAP Fashion, Oracle Retail; WMS; OMS; PIM) is highly desirable.

Job Title: Business Operations Manager

Salary: 300,000

Location: Ojota - Ogudu, Laos

Industry: Meat Processing & Retail

Employment Type: Full-time

Work Schedule: Monday - Friday

About the Role

We are seeking an experienced Business Operations Manager to oversee the daily operations and sales activities of our meat processing and retail business. The ideal candidate will have a strong background in retail (preferably supermarket or related industries), with the ability to manage business operations, lead a sales team, and drive growth. This role is a blend of operations management and sales leadership.

Key Responsibilities

Oversee day-to-day business operations, ensuring efficiency and compliance with company standards.

Manage and supervise the sales team, setting targets, monitoring performance, and providing coaching where needed.

Develop and implement strategies to increase sales, customer satisfaction, and market share.

Monitor inventory, supply chain, and distribution processes to ensure product availability and quality.

Analyze sales and operational reports to identify opportunities for improvement.

Collaborate with senior management to develop business growth plans.

Ensure excellent customer service standards are maintained across all sales touchpoints.

Maintain compliance with health, safety, and quality regulations in line with the meat processing industry.

Requirements

Bachelor's degree in Business Administration, Operations Management, or related field.

Minimum of 5 years' experience in retail operations management (supermarket, FMCG, or similar industry experience is an advantage).

Proven track record of managing both operations and sales teams.

Strong business acumen with the ability to identify opportunities for growth and efficiency.

Excellent leadership, communication, and organizational skills.

Ability to thrive in a fast-paced, dynamic environment.

Knowledge of inventory management and supply chain processes is a plus.

Qualified and Interested candidates should send CV to indicating the subject.

Job Type: Full-time

Pay: ₦250, ₦300,000.00 per month

Job Opening

TeamAce Limited: Our client, a leading culinary company is looking to fill the role of:

Job Title: BUSINESS OPERATIONS MANAGER

Location: IKOYI

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Job Summary

As the Business Operations Manager, you will be responsible for ensuring the smooth running of the company on a day-to-day basis. To ensure customer satisfaction, customers' orders are taken and deadlines for collection are met, solve customers' complaints, mediate on staff issues, and ensure the company operates at maximum efficiency.

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Responsibilities

• Recommend strategies and advise the CEO on issues that pertain to the development of the company.
• Collaborate with the customer service team to ensure timely responses to customers' orders, inquiries and complaints, ensuring customer satisfaction at every step.
• Supervise cross-functional support teams and collaborate to improve tools and systems for increased business efficiency.
• Manage delivery schedules, coordinating with drivers and logistics partners to ensure on-time, efficient deliveries.
• Implement data collection methods for operational metrics, aiming to reduce errors and increase service excellence.

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Requirements

• Bachelor's or Master' degree in Business Administration, or a related field.
• Minimum of 6 years of relevant experience in operations management, preferably in retail or food manufacturing.
• Experience in managing customer service teams and logistics operations is compulsory.

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Salary

• NGN500,000 - NGN700,000

Qualified and Interested Candidates should apply here:

Job Type: Full-time

Pay: ₦500, ₦700,000.00 per month

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 2 years

At 390 Technologies, our mission is simple: We build the structure that allows African SMEs to scale and compete globally.

We are launching a new, high-touch advisory service and building an elite team to run it. We have the Lead Strategist. We now need the "Executors."

This is not a typical operations or admin role where you operate within a company. You will be the engine for our premium client-facing services.

As a Business Operations Manager, you will:

• Run the "390 Structure Sprint": You'll manage the entire 4-week cohort experience for 30+ founders, from onboarding and community management to reviewing their work.
• Support the "390 Advisory": You'll work with our Lead Consultant to deliver our "fractional COO" service, prepping data, managing projects, and tracking client success.
• Master our Tech: You'll become an expert in our 390 Work SaaS and personally manage the technical setup and data migration for new clients.

You're the right fit if:

• You live and breathe structure. Your friends call you "the organised one."
• You're a wizard with Excel/Google Sheets.
• You love technology and learn new software for fun.
• You're a natural project manager who gets things done.
• You have 2-4 years in consulting, ops, or business analysis.
• You're passionate about our mission of scaling African SMEs.
• This is a chance to build something foundational.

Location: Lagos (Hybrid)

Want to join the mission? Apply.

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Our client is simplifying cross-border payments for individuals and enterprises, specializing in high-value, secure transfers globally. They are seeking a
Business Operations Manager / Executive Assistant
to own core company operations and provide executive support. This is a broad role that demands organizational excellence, high discretion, and a relentless focus on execution. If you're fit to be the Founder's right hand man and keep things running smoothly, we would like to hear from you.

Who are we looking for?

• You are a proven operational leader with experience in operations roles ideally within a growing technology company.
• You are highly organized, detail-oriented, and obsessed with closing loops and driving action items to completion.
• You are comfortable owning the company's tool stack and administering critical sales tools.
• You are proficient in People Ops and Compliance, with a working knowledge of benefits, tax, and pension processes and coordinating external consultants for timely filings.
• You are capable of managing confidential employee and finance information.
• You are an exceptional communicator, ready to manage executive calendars, prepare briefs, and maintain professional relationships with vendors and stakeholders.

Your Responsibilities.
Founder Support & Administration

• You will manage the Founder's calendars, meetings, and complex travel arrangements.
• You will track critical action items and proactively drive their closure across internal teams and external vendors.
• You will prepare meeting briefs, necessary decks, and concise notes to ensure the Founder's priorities are organized and deadlines are consistently met.

People Operations (HR Equivalent)

• You will run new-joiner onboarding end-to-end, managing everything from offer letters and account setup to equipment and day-one readiness.
• You will maintain accurate employee records, manage the leave tracker, and prepare monthly and quarterly incentive/commission data for processing.
• You will coordinate performance cycles and ensure internal policy documentation is current and accessible.

Office, Vendors & Tooling Management

• You will manage the office space, facilities, supplies, and service providers, negotiating and tracking SLAs to ensure service reliability.
• You will own the entire company tool stack (seat management, access, renewals, security hygiene) and administer specialized sales tools (Lucia, CRM, dialers).
• You will create simple Standard Operating Procedures (SOPs) and "how-to" guides for internal tooling and processes.

Benefits, Taxes & Compliance Coordination

• You will administer HMO/health cover, pensions, and statutory taxes
• You will work with accountants/consultants to ensure accurate and timely remittances and documentation.
• You will keep an operations calendar of all filings, renewals, and regulatory deadlines.

Revenue & SDR Support

• You will build prospect lists in sales tools like Lucia, actively clean CRM data, and execute simple outbound sequences.
• You will produce weekly funnel/operations dashboards, ensuring data accuracy to keep the revenue motions transparent and effective.

Compliance & Finance Ops Support

• You will coordinate with accountants/consultants to administer pensions, statutory taxes, and health cover (HMO), ensuring accurate and timely remittances.
• You will maintain a strict operations calendar of all filings, renewals, and regulatory deadlines to ensure full compliance.
• You will assist with purchase orders (POs), invoices, basic reconciliations, vendor payments, and expense controls.

What Success Looks Like.

• Achieving a zero-miss rate on all regulatory, tax, and benefits filing deadlines.
• Ensuring the Founder's calendar and priorities are consistently managed.
• Maintaining data accuracy in the CRM system and successfully launching basic outbound sequences as required.
• Seamlessly managing the office and vendor relationships

To be considered for this role you should have.

• 3â6+ years in Business Ops, People Ops, Chief-of-Staff, Operations Coordinator, or Executive Assistant roles at a growing company.
• Proven execution focus: organized, detail-oriented, and relentless about closing loops.
• Working knowledge of benefits, tax, and pension processes and coordination with external consultants.
• Tooling Fluency: Proficiency across Google Workspace/Microsoft 365, Slack, project trackers (Asana/ClickUp/Notion), CRM (HubSpot/Salesforce), and sales tools like Lucia.
• Excellent written and verbal communication, combined with high discretion and integrity.

The Goodies.

• High-leverage role with a direct and measurable impact on how the company runs every single day.
• Close partnership with the Founder, offering broad exposure across Operations, Sales, Treasury, and Compliance.
• Competitive compensation with excellent opportunities for growth as the company scales.
• Hybrid setup in Lagos, providing autonomy and flexibility.

Employment Type: Full-time

Location: Lagos Island, preferably between Lekki Phase 1 and Sangotedo.

Job roles:

• Support the CEO in day-to-day business operations and project management.
• Manage schedules, meetings, and communication with partners, clients, and investors.
• Research competitors, markets, and industry trends to support decision-making.
• Prepare presentations, proposals, reports, and professional correspondence.
• Assist in planning and executing events, site visits, and investor mixers.
• Track expenses, assist with financial reports, and support budget oversight.
• Identify problems early, suggest solutions, and execute ideas effectively.

Qualification:

Non-Negotiables

• Minimum of secondary education; higher qualification is an advantage.
• Demonstrated record of results or achievements (formal or informal).
• Excellent written and verbal communication skills.
• Tech-savvy and proficient in MS Office, Google Workspace, and social media tools.
• Proactive, adaptable, inquisitive, and eager to learn.
• Trustworthy, dependable, and committed to personal and professional growth.

Skills & Competencies

• Strong organisational and multitasking skills.
• Effective communication and interpersonal abilities.
• Problem-solving mindset with creativity and initiative.
• Ability to work independently and take ownership.
• Professionalism and discretion in handling confidential information.

Must reside on Lagos Island, preferably between Lekki Phase 1 and Sangotedo. (Very important)

Job Types: Full-time, Permanent

Pay: ₦150, ₦200,000.00 per month

Application Question(s):

• What's your notice period?

Our client in the beauty industry is seeking a dynamic, business-savvy, and proactive manager to oversee daily operations and drive online sales growth.

This person must be a self-starter who takes initiative, works independently, and continually seeks new ways to grow the business, boost sales, and enhance efficiency.

Key Responsibilities:

• Manage day-to-day operations and staff performance.
• Drive online and in-store sales through creative marketing strategies.
• Oversee social media activities, customer engagement, and brand reputation.
• Manage inventory, logistics, and ensure timely order fulfilment.
• Identify growth opportunities and execute business improvement plans.

Requirements:

• 4–7 years of experience in operations, business management, or sales.
• Strong understanding of online marketing and eCommerce sales.
• Excellent leadership, communication, and problem-solving skills.
• Must be proactive, reliable, and result-driven.

Job Type: Full-time

Pay: ₦500, ₦700,000.00 per month

Company Description

At Hire Right NG, we specialize in connecting businesses with exceptional talent to drive success and growth. With a network of over 1,000 pre-screened, top-tier professionals, we are dedicated to helping you find the right people for your team. Our services include recruitment, staff training, HR setup, and ongoing staff management support, ensuring your team thrives. We partner closely with our clients to optimize performance and achieve business objectives. Visit us at

Position: Business Operations Manager

Location: Lagos

Job Type: Full-Time

Overview:

We're seeking a Business Operations Manager to oversee daily administrative and operational activities, ensuring efficiency, compliance, and smooth business performance. The ideal candidate will be organized, proactive, and skilled in leading teams, managing resources, and improving processes.

Key Responsibilities:

• Supervise administrative operations and ensure smooth office management.

• Oversee day-to-day business operations and drive process efficiency.

• Manage budgets, resources, and vendor relationships.

• Support HR functions including recruitment, onboarding, and performance management.

• Ensure compliance with company policies and regulatory standards.

• Develop and implement operational and administrative procedures.

Requirements:

• Bachelor's degree in Business Administration, Operations Management, or a related field.

• 3–4 years of experience in operations or administrative management.

• Strong leadership, communication, and organizational skills.

• Proficiency in MS Office and project management tools.

• Ability to multitask and thrive in a fast-paced environment.

• Knowledge of compliance, finance, or HR

How to apply: interested candidates should send apply via this link

OR us your application to