192 Operations Management jobs in Nigeria

Manager - Business Process Improvement

Lagos, Lagos NGN6000000 - NGN12000000 Y Agu

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Job Description

Role Summary

The Business Process Manager will be responsible for analyzing, designing, implementing, and monitoring core business processes across the organization from product development and supply chain to in-store operations and omnichannel customer service. The job holder will act as a catalyst for change, leveraging data and best practices to eliminate waste, improve speed-to-market, and ensure our internal operations support our creative and commercial goals.

Core responsibilities

Inventory Management & Analysis:

  • Conduct in-depth analysis of existing business processes (e.g., range planning, line development, inventory allocation, markdown process, store opening/closing procedures, returns management).
  • Maintain accurate inventory records across all channels: warehouses, stores, and in-transit.
  • Execute and oversee regular stock counts (cycle counts) and full physical inventory audits across the warehouse and store network.
  • Investigate and reconcile all inventory discrepancies promptly, identifying root causes (e.g., receiving errors, theft, system issues).
  • Drive the process of stock adjustments, write-offs, damages and returns to ensure they are accurately recorded and authorized.
  • Implement and enforce robust processes for goods receiving, returns, damages, and transfers to maintain data integrity.
  • Develop and document standard operating procedures (SOPs) for all inventory-related tasks.

Merchandizing Management:

  • Work with the MD to develop a balanced product range plan and strategy for each season.
  • Analyze historical sales data, market trends, and competitor activity to identify opportunities and gaps in the assortment.
  • Plan initial allocation quantities for new products across sales channels (stores and e-commerce).
  • Manage in-season stock levels to maximize sales and minimize markdowns, making recommendations for promotions or markdowns when necessary.
  • Produce regular and ad-hoc reports for key stakeholders, providing actionable insights on bestsellers, poor performers, stock cover, sell-through rates, and gross margin return on investment (GMROI).
  • Work closely with the allocation team to ensure new deliveries and replenishment stock are sent to the locations with the highest demand.

Process Design and Improvement:

  • Develop project charters, timelines, and resource plans. Secure buy-in from key stakeholders in design, merchandising, marketing, supply chain, and retail stores.
  • Conduct time-motion studies, value stream mapping, and data analysis to identify bottlenecks, redundancies, and non-value-added activities.
  • Lead and manage cross-functional process improvement projects from conception to sustainment.
  • Foster a culture of continuous improvement by training and coaching team members on Lean and problem-solving principles.
  • Establish and monitor key performance indicators (KPIs) to track the success of implemented improvements and ensure they are sustained over time.

Supply Chain and Distribution:

  • Develop and implement strategies to optimize the entire supply chain, from Warehouse to stores and reverse logistics.
  • Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.
  • Manage inventory flow through the distribution network to ensure the right product is in the right place at the right time.
  • Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.

Requirements

  • Interested candidates should possess a Bachelor's Degree in any relevant field
  • 5+ years of experience in a business process management, operational excellence, or senior operations role within the retail industry with a strong preference for fashion, apparel, or lifestyle brands.
  • Experience within the fashion, luxury or life-style brand is mandatory.
  • Demonstrable experience in leading cross-functional process improvement projects from conception to implementation.
  • Hands-on experience with process mapping tools (e.g., Visio, Lucidchart, Miro) and project management software.
  • Experience with retail-specific systems (ERP like SAP Fashion, Oracle Retail; WMS; OMS; PIM) is highly desirable.
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Business and Process Improvement Officer, BIE

NGN40000 - NGN80000 Y Aramex South Africa

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Company Description

Aramex, established in 1982, is a global logistics and transportation solutions provider. Renowned for its customized services and innovative multi-product offerings, Aramex provides international and domestic express delivery, freight forwarding, integrated logistics, consumer retail, and e-commerce solutions. With over 600 offices in more than 65 countries, Aramex employs over 15,900 people worldwide. The company leverages technology for efficient last-mile delivery and is committed to driving sustainability through fresh thinking and innovation.

Role Description

This is a full-time, on-site role located in Ikeja for a Business and Process Improvement Officer, BIE. The officer will be responsible for overseeing and improving business processes, analyzing current workflows, and implementing strategic initiatives to optimize process performance.

Daily task include;

  • Monitor and Analyse process performance data to identify areas for improvement,    set KPIs
  • Reporting using data analytics
  • Implement advanced analytics and data visualization tools to gain deep insights into areas for improvement
  • Leverage change management best practice
  • Proficiency with improvement frameworks (e.g. Lean, Six Sigma)
  • Excellent stakeholder engagement, facilitation, and analytical skills

Qualifications

  • A bachelor's degree or equivalent qualification and/or relevant experience.
  • Experience in logistics or transportation industry is a plus
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Business Operations Manager

Lagos, Lagos NGN900000 - NGN1200000 Y Thrindle

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Job Description

Role Overview

As the Business Operations Manager, you are responsible for overseeing and streamlining the daily business functions of This role ensures that financial processes, customer service, and operational workflows run smoothly, supporting sustainable growth and efficiency.

Key Responsibilities



Invoicing & Financial Records
– prepare and issue invoices, monitor payments, and maintain accurate records.



Contract Drafting
– create, review, and manage contracts with clients, vendors, and partners.



Bookkeeping
– track expenses, reconcile accounts, and support financial reporting.



Customer Service
– handle inquiries, resolve issues, and ensure a positive client experience.



Product Sourcing
– research, negotiate, and secure products/services that align with business needs.



Operations Management
– oversee daily business activities, optimize workflows, and ensure compliance with company standards.

Core Skills


• Strong organizational and multitasking abilities


• Excellent written and verbal communication skills


• Financial acumen and attention to detail


• Problem-solving and negotiation skills


• Ability to manage multiple stakeholders effectively

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Business Operations Manager

Lagos, Lagos NGN360000 - NGN6000000 Y SupportPro [By SalesPlat]

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Job Description

Business Operations and Programs Manager – SMEs Development*

Location: Lagos

Mode: Full time

Work type: Hybrid

Salary: #500,000

About the Role:

A client is hiring an Operations and Programs Manager to drive efficiency in our internal operations and lead impactful programs that support Small and Medium Enterprises (SMEs). The ideal candidate combines strong operational skills with program management expertise and a passion for empowering businesses.

*Key Responsibilities*

Oversee daily operations, policies, and systems for efficiency.

Manage budgets, reporting, and vendor relationships.

Design, launch, and manage SME development programs (workshops, mentorship, networking).

Track program impact using KPIs and feedback.

Build and maintain partnerships with SME stakeholders and industry experts.

Lead and mentor a team of program coordinators and specialists.

Drive Revenue Growth

*Requirements*

Bachelor's degree in Business, Management, Economics, or related field (Master's is a plus).

5+ years' experience in operations and program/project management.

Proven knowledge of SME challenges (finance, growth, scaling).

Strong financial, analytical, and project management skills.

Excellent communication and stakeholder management abilities.

Proficiency with tools like Asana, Trello, Jira, or MS Project.

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Business Operations Manager

Lagos, Lagos NGN120000 - NGN180000 Y I-SENSEVILLE CONSULT

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Job Description

Job Title: Business Operations Manager

Location: Lekki, Lagos

Industry: Information Technology

Salary: ₦300k

Job Summary:

The Business Operations Manager will oversee the day-to-day business activities, streamline

operational processes, and ensure smooth delivery of smart technology solutions to clients. The

role focuses on aligning internal operations with client needs, improving efficiency, ensuring

timely project delivery, and driving overall business growth.

Key Responsibilities:

Operational Management

  1. Oversee daily business operations, ensuring alignment with organizational objectives.

  2. Develop, document, and optimize workflows to improve efficiency and reduce costs.

  3. Coordinate between technical, sales, and customer support teams to ensure seamless delivery

of smart solutions.

Project & Client Delivery

  1. Monitor project execution timelines, budgets, and deliverables, providing regular updates to management and clients.

  2. Ensure high-quality service delivery that strengthens client trust and long-term relationships.

  3. Anticipate operational risks and resolve bottlenecks before they impact client satisfaction.

Financial & Reporting

  1. Monitor operational budgets and control expenses while ensuring resources are well optimized.

  2. Prepare and present operational reports, including project performance, cost analysis, and risk assessments, to senior management.

Team Management

  1. Lead and mentor team members, ensuring individual goals are aligned with company

objectives.

  1. Recommend improvements or training needs for the team.Compliance & Business Growth

  2. Ensure adherence to local laws, IT standards, and data protection requirements (NDPR).

  3. Collaborate with leadership to identify growth opportunities and operational strategies that

support business expansion.

  1. Build partnerships and vendor relationships that strengthen operational capacity.

Qualifications & Requirements

●Education: HND/BSc in Business Administration, Management, IT, or related fields.

●Experience: Minimum of 3–5 years in business operations, project management, or related roles.

●Experience in the IT/technology solutions sector is desirable.

○Skills & Abilities:

Strong leadership and team management skills

Excellent communication and client-facing abilities

Strong analytical and problem-solving skills

Proficiency in Microsoft Office Suite, ERP systems, and project management tools (Trello,

Asana, Jira)

Ability to thrive under pressure in a fast-paced Nigerian business environment

Sound understanding of Nigerian regulatory and compliance requirements

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Business Operations Manager

Lagos, Lagos NGN250000 - NGN300000 Y The Future Edge

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Job Description

Job Title: Business Operations Manager

Salary: 300,000

Location: Ojota - Ogudu, Laos

Industry: Meat Processing & Retail

Employment Type: Full-time

Work Schedule: Monday - Friday

About the Role

We are seeking an experienced Business Operations Manager to oversee the daily operations and sales activities of our meat processing and retail business. The ideal candidate will have a strong background in retail (preferably supermarket or related industries), with the ability to manage business operations, lead a sales team, and drive growth. This role is a blend of operations management and sales leadership.

Key Responsibilities

Oversee day-to-day business operations, ensuring efficiency and compliance with company standards.

Manage and supervise the sales team, setting targets, monitoring performance, and providing coaching where needed.

Develop and implement strategies to increase sales, customer satisfaction, and market share.

Monitor inventory, supply chain, and distribution processes to ensure product availability and quality.

Analyze sales and operational reports to identify opportunities for improvement.

Collaborate with senior management to develop business growth plans.

Ensure excellent customer service standards are maintained across all sales touchpoints.

Maintain compliance with health, safety, and quality regulations in line with the meat processing industry.

Requirements

Bachelor's degree in Business Administration, Operations Management, or related field.

Minimum of 5 years' experience in retail operations management (supermarket, FMCG, or similar industry experience is an advantage).

Proven track record of managing both operations and sales teams.

Strong business acumen with the ability to identify opportunities for growth and efficiency.

Excellent leadership, communication, and organizational skills.

Ability to thrive in a fast-paced, dynamic environment.

Knowledge of inventory management and supply chain processes is a plus.

Qualified and Interested candidates should send CV to indicating the subject.

Job Type: Full-time

Pay: ₦250, ₦300,000.00 per month

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Business Operations Manager

Lagos, Lagos NGN8190000 - NGN10260000 Y GreenSpace Farms Limited

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Job Description

We are looking to hire an experienced Business Operations Manager (BMO) – Lagos, to oversee the region's daily operations and ensure efficiency, productivity, customer satisfaction and to also ensure compliance with company's goals, policies and procedures.

The ideal candidate will have a strong background in business management, excellent leadership skills, and a proven track record of implementing strategies to optimize business operations.

Responsibilities:

· Manage day-to-day operations, including overseeing administrative tasks, resource allocation, and workflow management.

· Manage procurement and resources control with the branch.

· To Collaborate with department heads to develop and implement strategies for achieving company goals and objectives.

· Collate, analyse data and provide insights to inform strategic decision-making and resource allocation

· Develop and implement operational policies and procedures to streamline processes and improve overall efficiency.

· Monitor key performance indicators (KPIs) to track progress and identify areas for improvement.

· Identify opportunities to enhance profitability, cost savings and process improvements.

· Ensure compliance with regulatory requirements and company policies.

· setup processes for continuous improvement and innovation within the organization.

· Lead and mentor a team of operations staff, providing guidance, support, and professional development opportunities.

Qualifications:

· B.Sc. in Economics, Business Admin, Operations Management, or related field; MBA or relevant advanced degree preferred.

· Strong leadership skills with the ability to motivate and inspire teams to achieve goals.

· Proven experience in business operations management, with a minimum of 5 years of relevant experience.

· Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.

· Analytical mindset with the ability to interpret data and make data-driven decisions.

· Demonstrated ability to develop and implement operational strategies to drive business growth and success.

· Knowledge of relevant industry regulations and best practices.

· Proficiency in Microsoft Office suite and other ERP and CRM applications.

Job Type: Full-time

Pay: ₦650, ₦850,000.00 per month

Experience:

  • Management: 4 years (Required)
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Business Operations Manager

Lagos, Lagos NGN6000000 Y Supportpro by Salesplat

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Job Description

Today

S

Business Operations Manager - SME Development Programs
SupportPro (By SalesPlat)
Management & Business Development

Lagos Full Time

Confidential

  • Minimum Qualification :
  • Experience Level : Senior level
  • Experience Length : 5 years
Job Description/Requirements

Business Operations and Programs Manager – SMEs Development*

Location: Lagos

Mode: Full time

Work type: Hybrid

Salary: #500,000

About the Role:

A client is hiring an Operations and Programs Manager to drive efficiency in our internal operations and lead impactful programs that support Small and Medium Enterprises (SMEs). The ideal candidate combines strong operational skills with program management expertise and a passion for empowering businesses.

*Key Responsibilities*

Oversee daily operations, policies, and systems for efficiency.

Manage budgets, reporting, and vendor relationships.

Design, launch, and manage SME development programs (workshops, mentorship, networking).

Track program impact using KPIs and feedback.

Build and maintain partnerships with SME stakeholders and industry experts.

Lead and mentor a team of program coordinators and specialists.

Drive Revenue Growth

*Requirements*

Bachelor's degree in Business, Management, Economics, or related field (Master's is a plus).

5+ years' experience in operations and program/project management.

Proven knowledge of SME challenges (finance, growth, scaling).

Strong financial, analytical, and project management skills.

Excellent communication and stakeholder management abilities.

Proficiency with tools like Asana, Trello, Jira, or MS Project.

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Business Operations Manager

Lagos, Lagos NGN3600000 - NGN5400000 Y FoLiXx Hospitality

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Job Description

The Business Operations Manager is responsible for overseeing the day-to-day operations of the organization to ensure efficiency, effectiveness, and alignment with strategic goals. This role manages cross-functional processes, streamlines workflows, and ensures that business activities run smoothly across departments.

The Business Operations Manager works closely with leadership to develop and implement operational strategies, monitor performance metrics, and identify opportunities for improvement. They coordinate resources, manage budgets, and ensure compliance with company policies and regulatory standards. In addition, the role involves supervising operational teams, driving process improvements, and supporting growth initiatives to enhance overall business performance.

By ensuring seamless coordination between departments, optimizing operational systems, and fostering a culture of accountability, the Business Operations Manager plays a key role in delivering consistent results, achieving organizational objectives, and supporting long-term business success.

Job Type: Full-time

Pay: ₦300, ₦450,000.00 per month

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business operations manager

Lagos, Lagos NGN500000 - NGN700000 Y TeamAce

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Job Description

Job Opening

TeamAce Limited: Our client, a leading culinary company is looking to fill the role of:

Job Title: BUSINESS OPERATIONS MANAGER

Location: IKOYI

___

Job Summary

As the Business Operations Manager, you will be responsible for ensuring the smooth running of the company on a day-to-day basis. To ensure customer satisfaction, customers' orders are taken and deadlines for collection are met, solve customers' complaints, mediate on staff issues, and ensure the company operates at maximum efficiency.

___

Responsibilities

  • Recommend strategies and advise the CEO on issues that pertain to the development of the company.
  • Collaborate with the customer service team to ensure timely responses to customers' orders, inquiries and complaints, ensuring customer satisfaction at every step.
  • Supervise cross-functional support teams and collaborate to improve tools and systems for increased business efficiency.
  • Manage delivery schedules, coordinating with drivers and logistics partners to ensure on-time, efficient deliveries.
  • Implement data collection methods for operational metrics, aiming to reduce errors and increase service excellence.

___

Requirements

  • Bachelor's or Master' degree in Business Administration, or a related field.
  • Minimum of 6 years of relevant experience in operations management, preferably in retail or food manufacturing.
  • Experience in managing customer service teams and logistics operations is compulsory.

___

Salary

  • NGN500,000 - NGN700,000

Qualified and Interested Candidates should apply here:

Job Type: Full-time

Pay: ₦500, ₦700,000.00 per month

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