2 Healthcare Professionals jobs in Lagos
Customer Service Officer (Healthcare)
Posted 27 days ago
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Job Description
br>Location: Ikoyi Lagos
Employment Type: Full-time
Reports To: Clinic Manager
Salary: 400,000.00 – 500,000.00 < r>
Job Duties:
We are hiring for the position of Customer Service Officer , We believe that a patient’s experience begins the moment they walk through our doors—and our Customer Service Officers are at the heart of that experience.
Key Responsibilities:· br>Greet patients and visitors warmly and professionally.· br>Respond to phone calls, emails, and walk-in inquiries promptly and courteously.· br>Provide clear information about services, procedures, and appointment scheduling.· br>Resolve patient complaints or escalate issues to relevant departments as needed.· br>Collaborate with medical, nursing, and administrative staff to enhance patient satisfaction.· br>Assist in managing the reception area, ensuring it is clean, organized, and welcoming.
Requirements:· OND/HND/B.Sc. in any discipline (Social Sciences or Health-related fields preferred).· Minimum of 5 years ‘and above experience in a customer-facing in healthcare.· Strong communication and interpersonal skills.·
A ility to remain calm under pressure and handle sensitive information with discretion.· Proficiency in Microsoft Office and basic computer applications.· < r>Knowledge of hospital operations is an added advantage.
What We Offer:· br>A supportive and professional work environment.· br>Competitive salary and benefits.· br>Opportunities for training and career growth.· br>A chance to make a meaningful impact on patients’ lives every day.
Marketing / Business Development Executive – Healthcare Sector
Posted 19 days ago
Job Viewed
Job Description
Nebula is seeking a passionate and driven Marketing / Business Development Executive to grow our client base within the healthcare industry. The ideal candidate must have prior experience in marketing hospital or healthcare services, with a strong ability to attract and retain healthcare clients such as clinics, diagnostic centers, and hospitals. This role demands a persuasive communicator with excellent business acumen, ethical conduct, and a results-focused mindset.
Key ResponsibilitiesDevelop and implement strategic marketing and business development plans tailored to the healthcare sector.
Identify and engage potential clients including hospitals, clinics, diagnostic labs, and HMOs.
Build and maintain long-term relationships with decision-makers and stakeholders.
Pitch services confidently and close deals to drive business growth.
Analyze market trends and competitor activity to improve engagement and revenue performance.
Manage follow-ups, client feedback, and post-sale engagement to ensure satisfaction.
Prepare and present regular reports on leads, conversions, and revenue contributions.
Collaborate with internal teams to ensure client needs are well understood and delivered.
RequirementsQualifications:HND/B.Sc. in Marketing, Business Administration, Healthcare Management, or related field.
Minimum of 2–4 years’ proven experience in healthcare marketing or hospital business development .
Strong persuasive and negotiation skills with a confident personality.
Ability to work independently with minimal supervision.
High ethical standards, honesty, and a strong sense of accountability.
Excellent communication (verbal and written) and relationship-building skills.
Familiarity with the Lagos healthcare ecosystem is a strong advantage.
BenefitsNegotiable fixed salary based on experience
1% commission on revenue generated
Performance-based salary review and growth opportunity
Career advancement in a growing healthcare-focused company
Opportunity to work with a dynamic and purpose-driven team
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