Customer Service Officer (Healthcare)

Lagos, Lagos HRD solutions

Posted 27 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Customer Service Officer (Healthcare)
br>Location: Ikoyi Lagos
Employment Type: Full-time
Reports To: Clinic Manager
Salary: 400,000.00 – 500,000.00 < r>
Job Duties:
We are hiring for the position of Customer Service Officer , We believe that a patient’s experience begins the moment they walk through our doors—and our Customer Service Officers are at the heart of that experience.
Key Responsibilities:· br>Greet patients and visitors warmly and professionally.· br>Respond to phone calls, emails, and walk-in inquiries promptly and courteously.· br>Provide clear information about services, procedures, and appointment scheduling.· br>Resolve patient complaints or escalate issues to relevant departments as needed.· br>Collaborate with medical, nursing, and administrative staff to enhance patient satisfaction.· br>Assist in managing the reception area, ensuring it is clean, organized, and welcoming.

Requirements:· OND/HND/B.Sc. in any discipline (Social Sciences or Health-related fields preferred).· Minimum of 5 years ‘and above experience in a customer-facing in healthcare.· Strong communication and interpersonal skills.·
A ility to remain calm under pressure and handle sensitive information with discretion.· Proficiency in Microsoft Office and basic computer applications.· < r>Knowledge of hospital operations is an added advantage.

What We Offer:· br>A supportive and professional work environment.· br>Competitive salary and benefits.· br>Opportunities for training and career growth.· br>A chance to make a meaningful impact on patients’ lives every day.
This advertiser has chosen not to accept applicants from your region.

Marketing / Business Development Executive – Healthcare Sector

234 Lagos, Lagos Sigma Consulting Group

Posted 19 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent
Location: Ilupeju, LagosCompany: NebulaIndustry: Healthcare / Hospital ServicesEmployment Type: Full-Time (Onsite)Salary: Negotiable (based on experience) + 1% performance-based commission Job Overview

Nebula is seeking a passionate and driven Marketing / Business Development Executive to grow our client base within the healthcare industry. The ideal candidate must have prior experience in marketing hospital or healthcare services, with a strong ability to attract and retain healthcare clients such as clinics, diagnostic centers, and hospitals. This role demands a persuasive communicator with excellent business acumen, ethical conduct, and a results-focused mindset.

Key Responsibilities

Develop and implement strategic marketing and business development plans tailored to the healthcare sector.

Identify and engage potential clients including hospitals, clinics, diagnostic labs, and HMOs.

Build and maintain long-term relationships with decision-makers and stakeholders.

Pitch services confidently and close deals to drive business growth.

Analyze market trends and competitor activity to improve engagement and revenue performance.

Manage follow-ups, client feedback, and post-sale engagement to ensure satisfaction.

Prepare and present regular reports on leads, conversions, and revenue contributions.

Collaborate with internal teams to ensure client needs are well understood and delivered.

RequirementsQualifications:

HND/B.Sc. in Marketing, Business Administration, Healthcare Management, or related field.

Minimum of 2–4 years’ proven experience in healthcare marketing or hospital business development .

Strong persuasive and negotiation skills with a confident personality.

Ability to work independently with minimal supervision.

High ethical standards, honesty, and a strong sense of accountability.

Excellent communication (verbal and written) and relationship-building skills.

Familiarity with the Lagos healthcare ecosystem is a strong advantage.

Benefits

Negotiable fixed salary based on experience

1% commission on revenue generated

Performance-based salary review and growth opportunity

Career advancement in a growing healthcare-focused company

Opportunity to work with a dynamic and purpose-driven team

This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Healthcare professionals Jobs in Lagos !

 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Healthcare Professionals Jobs View All Jobs in Lagos