3 Healthcare Professionals jobs in Nigeria
Customer Service Officer (Healthcare)
Posted 1 day ago
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Job Description
br>Location: Ikoyi Lagos
Employment Type: Full-time
Reports To: Clinic Manager
Salary: 400,000.00 – 500,000.00 < r>
Job Duties:
We are hiring for the position of Customer Service Officer , We believe that a patient’s experience begins the moment they walk through our doors—and our Customer Service Officers are at the heart of that experience.
Key Responsibilities:· br>Greet patients and visitors warmly and professionally.· br>Respond to phone calls, emails, and walk-in inquiries promptly and courteously.· br>Provide clear information about services, procedures, and appointment scheduling.· br>Resolve patient complaints or escalate issues to relevant departments as needed.· br>Collaborate with medical, nursing, and administrative staff to enhance patient satisfaction.· br>Assist in managing the reception area, ensuring it is clean, organized, and welcoming.
Requirements:· OND/HND/B.Sc. in any discipline (Social Sciences or Health-related fields preferred).· Minimum of 5 years ‘and above experience in a customer-facing in healthcare.· Strong communication and interpersonal skills.·
A ility to remain calm under pressure and handle sensitive information with discretion.· Proficiency in Microsoft Office and basic computer applications.· < r>Knowledge of hospital operations is an added advantage.
What We Offer:· br>A supportive and professional work environment.· br>Competitive salary and benefits.· br>Opportunities for training and career growth.· br>A chance to make a meaningful impact on patients’ lives every day.
Head of Finance - Healthcare
Posted 22 days ago
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Job Description
Job Summary: The Head of Finance will oversee and manage all financial aspects of the hospital, ensuring effective financial planning, budgeting, reporting, compliance, and strategic financial management. This leadership role involves working closely with senior management to drive financial health, optimize resource allocation, and contribute to the long-term success of the medical facility. The Head of Finance will be responsible for developing financial strategies that align with the hospital's goals while maintaining regulatory compliance and managing risk.
Key Responsibilities:
Lead the finance department and oversee all financial planning, budgeting, and accounting functions of the hospital.Ensure accurate financial reporting, compliance with financial regulations, and proper management of hospital funds.Develop and implement financial policies, controls, and procedures to safeguard the hospital’s assets.Collaborate with management to provide financial insights and support strategic decision-making.Develop financial models to support decision-making and strategic planning.Oversee cash flow management and optimize financial liquidity.Conduct regular financial risk assessments and implement mitigation strategies.Supervise billing and collections to ensure timely payments.Prepare comprehensive financial reports for stakeholders.Coordinate with external auditors to ensure compliance with regulations.Manage cash flow, accounts receivable, accounts payable, and financial risk management.RequirementsEducational Qualifications:
Bachelor’s degree in Accounting is required.Master’s degree in Accounting, Business Administration, or a related field.Preferred: MBA (Master of Business Administration) with a focus in finance or healthcare management.Certifications and Licenses:
Certified Public Accountant (CPA) or equivalent professional accounting qualification.Certified Management Accountant (CMA) or Chartered Financial Analyst (CFA) may be an advantage.Healthcare financial management certifications such as Certified Healthcare Financial Professional (CHFP) from the Healthcare Financial Management Association (HFMA).Experience:
· At least 10 years of progressive experience in accounting, with at least 5 years in a senior leadership role within the healthcare sector (hospital or medical facility).
· Extensive experience in budgeting, financial forecasting, and reporting.
Proven track record of strategic financial management in a complex healthcare setting.
Skills:
· Strong knowledge of financial modelling, reporting, and analysis.
· Proficiency with financial software (e.g., SAP, Oracle, QuickBooks, or healthcare-specific systems).
· Exceptional understanding of healthcare finance, regulations, billing systems, reimbursement processes, and cost structures.
· Excellent leadership, communication, and interpersonal skills.
· Strong analytical, problem-solving, and decision-making abilities.
· In-depth knowledge of healthcare regulations, compliance standards, and financial governance.
Ability to manage large, cross-functional teams and collaborate with senior executives.
BenefitsSalary – N400,000- N500,000 Other Benefits:
· Relocation support can be discussed. Health and pension cover.
Leave allowanceRegional Manager Job at Shalina Healthcare
Posted 1 day ago
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Job Description
Shalina Healthcare is one of the largest pharmaceutical companies in sub-Saharan Africa. For the last 35 years, we have made it our mission to provide quality medicines to those who need it the most. We manufacture and distribute branded prescription and over-the-counter pharmaceutical and consumer products across various therapeutic groups, including anti-malarial, antibiotics, anti-inflammatory, and nutrition. We have a track record few can match and our brands are among the most trusted in…
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