382 Customer Service Representatives jobs in Nigeria

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Rest of Nigeria (Nationwide)

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• Minimum Qualification :

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits

• Annual performance-based increases
• Paid time off
• Health and dental insurance or a monthly health stipend
• Holiday bonuses
• Permanent work-from-home setup
  Opportunities for career advancement as we continue to grow

Responsibilities

• Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
• Assist Customers: Support customers with orders, shipping, product details, and returns.
  Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.

Requirements

• Proficiency in English (both written and verbal)
• At least 1 year of online/remote customer service experience
• Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage
• Excellent problem-solving and communication skills
  Adaptable and solutions-oriented mindset

Technical Requirements

• Personally owned PC or laptop with an i5 processor or equivalent
  Minimum of 15 Mbps for both upload and download internet speed

When applying, use application code: CS

Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. and start your journey with us

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We are a real estate and hospitality firm in Lagos, Nigeria.

This is a full-time hybrid role for a Customer Service Representative at Shortlet Magnificent, located in Lekki with some work-from-home flexibility. The Customer Service Representative will be responsible for managing customer interactions through various communication channels. Day-to-day tasks include addressing customer inquiries, resolving complaints, providing customer support, and ensuring customer satisfaction. Representatives will also handle service requests, follow up with customers, and ensure a positive customer.

Job Type: Full-time

Pay: ₦100, ₦150,000.00 per month

Are you passionate about client engagement and business growth? Do you want to work in a dynamic environment where innovation and excellence drive everything we do?

R-Pro Group is expanding, and we're looking for talented individuals to join our team in the following roles:

Responsibilities:

As a Customer Service Representative & Associate Consultant, you will:

• Collect and analyze customer feedback, identifying trends and recommending improvements to enhance satisfaction.
• Manage and engage clients in WhatsApp and social groups by posting updates and creating interactive content.
• Promote company-organized social and fun activities through direct messaging, WhatsApp, and email campaigns.
• Handle client inquiries with professionalism and empathy, building strong and lasting relationships.
• Contribute to a positive client experience by ensuring timely responses and proactive engagement.
• Submit new registration and licensing applications daily and ensure all pending submissions are cleared.
• Share success stories showcasing achievements and develop engaging hot deals for posting.
• Prepare and send SMS campaign blasts to clients on a regular basis.
• Organize and host webinars covering consulting services and insights.
• Develop and launch new service combos and secure new business partnerships.
• Assist in the development of client proposals and presentations, ensuring alignment with project objectives and client expectations.
• Support the implementation and execution of project plans, monitoring progress against milestones and KPIs.

Requirements

• OND/HND/BSc in Business, Consulting, Marketing, or a related field.
• Strong communication and interpersonal skills, with the ability to present complex information clearly to diverse audiences.
• Achievement-oriented mindset with a proven record of meeting sales targets, KPIs, or project milestones.
• Familiarity with research methodologies, program management, and marketing analytics is preferred.
• Ability to thrive in a fast-paced environment, working both independently and as part of a team.
• Excellent organizational, multitasking, and problem-solving skills.
• Prior experience in customer service, client engagement, or community management is an advantage.

Benefits

• A collaborative and growth-oriented work environment.
• Professional development and continuous learning opportunities.
• Competitive salary with performance incentives.
• Health Maintenance Organization (HMO) coverage.
• Commission opportunities based on performance.

Location: Sangotedo, Ikeja and Surulere

Employment Type: Full-time

To apply for the position of Customer Service/Associate Consultant, please submit a cover letter and resume to We look forward to reviewing your application and considering you for this exciting opportunity to contribute to our team at R-Pro Group.

Job Types: Full-time, Permanent, New grad

Pay: ₦80, ₦100,000.00 per month

Ability to commute/relocate:

• Lagos: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Undergraduate (Preferred)

Experience:

• Customer Service & marketing: 1 year (Preferred)

Location:

• Lagos (Preferred)

Sector: Automotive Sector

Job Title: Customer Service Representative

Job Type: Full Time

Location: Abeokuta, Ogun State (PLEASE NOTE: Proximity to this location is highly considered).

Position Overview

As a Customer Service Representative, you will be the primary point of contact for our customers, ensuring their inquiries, concerns, and needs are addressed promptly and effectively. You will serve as the liaison between our customers and various departments within the company, including sales, service, and technical support.

This role requires exceptional communication skills, a strong understanding of automotive products and services, and a passion for delivering top-notch customer experiences.

Key Responsibilities:

• Maintain accurate and up-to-date records of communications, meetings, and other relevant information.
• Handle sensitive information with the utmost confidentiality and discretion.
• Manage office supplies, equipment, and inventory.
• Act as a liaison between executives and internal/external stakeholders
• Ensure compliance with company policies and procedures.

Qualifications:

• OND/HND is most preferred.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• Strong communication skills, both written and verbal, with a professional and courteous behavior.
• Proven experience as a secretary or administrative assistant, preferably in the telecommunications industry or a related field.
• Discretion and integrity when handling confidential information.

How To Apply:

If you are looking for an exciting opportunity to contribute to a leading car detailing company and grow in your career as a Customer Service Representative, we encourage you to apply for this exciting opportunity through this form:

Note: Only applicants who submitted their applications through the above link stand the chance of being considered for interview and only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: From ₦70,000.00 per month

Application Question(s):

• Do you live in or close to Abiola Way In Abeokuta?

Education:

• Senior Secondary (Required)

Experience:

• Customer Service: 1 year (Required)

Location:

• Abeokuta (Required)

About Callboxs

Callboxs is a BPO and communications support company with over 20 years of international experience. We specialize in customer support, digital engagement, technical assistance, telemarketing, and consulting for clients across diverse industries.

Our model is built on lean, focused teams and a performance-driven approach, enabling us to deliver measurable results and high service standards. With a deep understanding of operational efficiency and customer experience, we help businesses scale efficiently and operate more effectively through structured, intelligent outsourcing.

Job Summary

We are hiring multilingual Call Center Customer Service Representatives to join our growing customer support team.

In this full-time, on-site role based in Abuja, you will be responsible for handling customer inquiries, complaints, and support requests on behalf of our client, Wizz Air, a major European airline.

You will engage with international customers via phone and email in German, French, or Spanish, assisting them with flight bookings, changes, cancellations, and related issues according to airline policies and international standards.

This is not an entry-level position. Candidates must have proven experience in a similar customer service or call center environment and be able to work efficiently in a fast-paced, team-driven setting.

Key Responsibilities

• Provide customer support and first-contact resolution via inbound/outbound calls and email.
• Handle inquiries related to flight schedules, bookings, changes, cancellations, and refunds.
• Resolve complaints professionally and in compliance with Wizz Air's service policies.
• Accurately log interactions and follow up on open cases within required timeframes.
• Use CRM tools, airline systems, and email platforms effectively.
• Communicate clearly and fluently in English and one of the following: German, French, or Spanish. C1 Level requirement is a minimum.
• Collaborate with team members and supervisors to improve overall service delivery.
• Stay updated on airline policies and internal process changes.

Minimum Requirements

• 1–3 years of verifiable full-time experience in a call center or customer service role (airline, telecom, travel, or similar industries preferred).
• Bachelor's degree in a relevant field such as Business, Communication, English, or Hospitality.
• Excellent spoken and written English and German/French/Spanish — fluent, professional communication is mandatory. C1 Level requirement is a minimum.
• Strong computer proficiency — must be comfortable navigating email, CRM tools, browsers, and airline systems.
• Ability to stay calm, professional, and solution-oriented under pressure.
• Strong attention to detail, organization, and interpersonal communication skills.
• Must be available full-time and on-site in Abuja.

Application Process

To apply, send the following to & with the subject line:

Application – Multilingual Customer Service Representative

OR send your application through the following Whatsapp number:

Your application must include:

• A professionally formatted CV (with a clear, recent photo).
• A brief cover letter tailored to this role, highlighting relevant experience.

Applications without a photo will not be considered.

Why Join Callboxs?

• Be part of an international, high-performing customer support team.
• Gain specialized experience in airline operations and customer service at scale.
• Work in a supportive, collaborative environment focused on growth and performance.
• Fixed monthly salary: ₦250,000
• Exposure to global standards and international client engagement.

Job Type: Full-time

Location: Abuja, Garki, Nigeria (On-site)

Pay: ₦50,000 per month (fixed)

Job Type: Full-time

Pay: 0,000.00 per month

Application Question(s):

• Do you acquire a proficient level of spoken and written English?

Education:

• Post-secondary (technical & vocational) (Required)

Experience:

• Customer Service: 3 years (Preferred)

Location:

• Abuja (Required)

We're Hiring: Client Relations & Social Media Assistant

Location: Lagos (Hybrid – 2 days in-office, 3 days remote)

Salary: ₦180,000/month

Fame Lagos is expanding, and we're looking for someone smart, organized, and creative to join our team.

If you love hospitality, enjoy talking to people, and have an eye for good content, this role is for you.

Your role will include:

• Answering calls, WhatsApp, and Instagram inquiries
• Creating and posting simple, aesthetic content on Instagram (guidance will be provided)
• Engaging followers and responding to DMs
• Preparing invoices and following up on payments
• Coordinating with our execution team once a job is confirmed

You're a good fit if you:

• Communicate well and stay organized
• Have basic Canva and Instagram knowledge
• Are friendly, proactive, and detail-oriented
• Enjoy hospitality, events, or lifestyle brands

Work Schedule:

2 days in office (Lekki)

4 days remote

Job Type: Full-time

Pay: ₦180,000.00 per month

Role: Client Relations & Fashion Production Coordinator

Reports to: Operations Manager / Creative Director

Sector : Bespoke & Ready-to-Wear Fashion Brand

Location: Lekki Phase 1 (Accommodation available)

Salary: ₦150,000 – ₦200,000 (based on experience)

Role Summary:

Serves as the link between clients, procurement, and production, ensuring that client requirements are communicated, executed, and delivered to the brand's quality standards. Acts as support for both Customer Service and Production Manager functions.

Key Responsibilities:

• Client Communication:
• Collect and document client requests and specifications.
• Clearly communicate requirements to tailoring, procurement, and production teams.
• Follow up with tailors to confirm understanding and execution.

Procurement Collaboration:

• Work with Procurement Officer to ensure items sourced align with client requests.
• Verify quality of purchased fabrics, trimmings, and accessories before use.
• Raise red flags on discrepancies immediately.

Quality Assurance:

• Inspect outfits before delivery to ensure brand standards in fit and finishing.
• Report defects, delays, or issues for correction.

Team Coordination:

• Act as liaison between customer service, procurement, and production.
• Support production manager in monitoring timelines and workflow.
• Clarify instructions and resolve misunderstandings on the production floor.

Support & Stand-In Duties:

• Act as Customer Service stand-in when required.

Reporting:

• Provide daily/weekly reports on client requests, procurement, and production progress.
• Escalate recurring challenges or complaints to management.

Requirements:

• 2+ years in fashion client service/production coordination.
• Excellent communication & organizational skills.
• Ability to liaise between clients, procurement & production

To Apply:

Send your CV to

with the job title as the subject line

Job Vacancy: Client Relations Officer

Location: Osapa, Lekki, Lagos

Application Deadline: 30th September, 2025

Start Date: Immediate

About Eden Oasis Realty:

Eden Oasis Realty is a top-tier real estate brokerage firm based in Lagos, Nigeria, with a strong reputation for delivering exceptional real estate services across high-end and affordable luxury segments. We are committed to professionalism, innovation, and providing unmatched client experiences. As we continue to grow, we are looking for a dynamic, organised, and proactive Client Relations Officer

Position Overview:

As the Client Relations Officer, you will be the first point of contact for all clients and guests. Your role is key in creating a welcoming atmosphere, managing office communication, and supporting the daily administrative needs of the office.

Key Responsibilities:

• Greet and welcome visitors warmly and professionally
• Answer and direct phone calls to appropriate staff
• Manage office correspondence (emails, calls, deliveries)
• Maintain the reception area's cleanliness and orderliness
• Schedule and confirm appointments and meetings
• Support administrative and clerical tasks as assigned
• Track and manage incoming and outgoing documents.

Requirements:

• BSc/HND in any discipline
• 2–4 years' experience in a front desk, customer service, or admin role
• Proficient in MS Office (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Neat, well-groomed, and presentable
• Ability to multitask and manage time efficiently
• Must be based in Lagos or willing to relocate to Lekki.
• Must be available to resume immediately.

What We Offer:

• A dynamic and innovative work environment.
• Opportunity to work closely with top leadership in the real estate industry.
• Professional growth and development.

Application Deadline: Tuesday, 30th September, 2025.

Only shortlisted candidates will be contacted for an interview.

Eden Oasis Realty is an equal opportunity employer. We value professionalism, excellence, and dedication to growth. Join us and be part of a brand that is redefining real estate in Nigeria.

Job Type: Full-time

Ability to commute/relocate:

• Lekki: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you currently employed?
• Please share the link to your Instagram profile. Please ensure that you provide a visible, accessible, valid, and active profile. Candidates without a valid and visible account will not be considered.
• Please share the link to your LinkedIn profile. Please ensure that you provide a visible, accessible, valid, and active profile. Candidates without a valid and visible account will not be considered.
• What additional skills do you possess that could give you a competitive advantage in this role?
• Do you have a Bachelor's degree in Business Administration, Secretarial Studies, or a related field?
• Are you comfortable with handling confidential and sensitive information?
• What office and productivity tools are you proficient in?
• What is your Salary Expectation?
• How many years of experience do you have as a Client Relations Officer?

Location:

• Lekki (Required)

Client Relations Officer (Front Desk) — ₦150,000/month

Location: Lekki Phase 1, Lagos

Brand: Hello Texture Salon/Anthologie

About the Role:

We're looking for a warm, articulate, and organized Client Relations Officer to create exceptional first impressions and ensure every client feels cared for from check-in to checkout. You'll handle bookings, payments, and inquiries while maintaining a calm, professional salon flow.

Responsibilities:

• Greet and check in clients warmly, ensuring comfort and efficiency
• Manage bookings, cancellations, and reminders accurately
• Process payments, issue receipts, and record daily sales
• Handle calls, WhatsApp messages, and DMs with professionalism and warmth
• Communicate appointment updates to stylists and management
• Track client preferences to deliver personalized experiences
• Keep reception, waiting area, and retail shelves neat and organized
• Assist with daily reporting and staff coordination as needed
• Support social media content efforts (client photos/videos) when requested

Requirements:

• 1–2 years experience in a salon, spa, or front desk/customer service role
• Excellent communication and interpersonal skills
• Strong multitasking ability under pressure
• Tech-savvy and familiar with WhatsApp and POS systems
• Polished appearance and confident demeanor
• Lives within or near Lekki Phase 1
• Reliable means of transportation

To apply:

Send your CV and the role you're applying for via WhatsApp or email )

Subject: Client Relations Officer — Hello Texture Lekki 1

Job Type: Full-time

Pay: From ₦150,000.00 per month