260 Customer Service Representatives jobs in Nigeria

Sector: Automotive Sector

Job Title: Customer Service Representative

Job Type: Full Time

Location: Abeokuta, Ogun State (PLEASE NOTE: Proximity to this location is highly considered).

Position Overview

As a Customer Service Representative, you will be the primary point of contact for our customers, ensuring their inquiries, concerns, and needs are addressed promptly and effectively. You will serve as the liaison between our customers and various departments within the company, including sales, service, and technical support.

This role requires exceptional communication skills, a strong understanding of automotive products and services, and a passion for delivering top-notch customer experiences.

Key Responsibilities:

• Maintain accurate and up-to-date records of communications, meetings, and other relevant information.
• Handle sensitive information with the utmost confidentiality and discretion.
• Manage office supplies, equipment, and inventory.
• Act as a liaison between executives and internal/external stakeholders
• Ensure compliance with company policies and procedures.

Qualifications:

• OND/HND is most preferred.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• Strong communication skills, both written and verbal, with a professional and courteous behavior.
• Proven experience as a secretary or administrative assistant, preferably in the telecommunications industry or a related field.
• Discretion and integrity when handling confidential information.

How To Apply:

If you are looking for an exciting opportunity to contribute to a leading car detailing company and grow in your career as a Customer Service Representative, we encourage you to apply for this exciting opportunity through this form:

Note: Only applicants who submitted their applications through the above link stand the chance of being considered for interview and only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: From ₦70,000.00 per month

Application Question(s):

• Do you live in or close to Abiola Way In Abeokuta?

Education:

• Senior Secondary (Required)

Experience:

• Customer Service: 1 year (Required)

Location:

• Abeokuta (Required)

Company Description

CMB Building Limited, established in 2002, is a leading Real Estate firm in Nigeria that provides affordable housing and world-class estate development services. With over 250 employees and multiple development sites across the country, we are known for our diverse range of properties, from bungalows to high-rise buildings. Our projects reflect excellence and attention to detail, and we are dedicated to restructuring to tackle specific challenges. Our passion and commitment to excellence set us apart from the competition.

Role Description

This is a full-time on-site role for a Client Services / Sales & Marketing Officer located in Lagos Island. The Officer will manage day-to-day client service activities, ensure customer satisfaction, handle customer service tasks, and communicate effectively with clients. The role also involves supporting sales and marketing activities and contributing to financial planning and analysis.

Qualifications

• Strong skills in Client Services, Customer Service, and Customer Satisfaction
• Excellent Communication skills, both written and verbal
• Basic knowledge in Finance and financial planning
• Proven ability to manage multiple tasks and deliver on deadlines
• Experience in the real estate industry is a plus
• Bachelor's degree in Business Administration, Marketing, Finance, or related field
• Ability to work collaboratively with a team

Client Services Officer

Experience: At least 2 years' work experience in Travel, Hospitality, Immigration, Visa services. Must be interested in this industry.

Location: Lekki, Lagos

Salary: N100,000

Industry: Visa & Immigration

Job Objective

To support the client team in managing the end to end interactions with prospective and existing clients and administrative needs. To also manage daily operational tasks, in alignment with executing overall strategy for the unit.

Key Responsibilities

Client Relationship Management

· Maintaining relationships with clients and key stakeholders within the Organisation.

· Filling out Client's travel applications and documents (paper & online).

· Liaising with embassies and travel agency partners.

· Coaching Clients prior to Embassy appointment.

· Act as point of contact for complaints and escalate issues as appropriate.

· Support the sales team up-sell or cross-sell services.

· Ensure both the company and clients adhere to agreements.

· Assist with Visa Processing being processed by Travel Documentation & Visa Processing Officers.

· Ensure that all Organisation's policies and processes are followed in both written and verbal relations with Clients

· Sending of complimentary messages to Clients.

· Communicating (written & oral) with Clients when required and treating communication with utmost confidentiality.

· Coaching and advisory services to Clients in preparation for application appointments.

Admin Management

· Execute administrative tasks & Projects.

· Assist direct report in resolving administrative Issues.

· Execute Clients' task in alignment with all organizational policies, processes and checklists.

· Prepare and modify documents including correspondences, reports, drafts, memos and emails.

· Ensure timely submission and collection of customer visa application.

· Submit weekly activity and progress report.

· Adhere to all Organisation's policies, processes and core values

Sales

· Study competition to find new ways to retain customers.

· Collaborate with manager to address clients' needs.

· Direct potential leads to the sales team and follow up on progress.

· Alert the sales team on opportunities for further business within clients.

· Continually Inform Clients about other services the Organisation offers.

Client Portal Management & Research

· Continually update the CRM tool and managers about changes concerning clients.

· Examine all Client's travel documents and ensure Checklist is ticked appropriately.

· Maintain electronic and hard copy filing system, perform data entry and scan documents.

· Continually research and be abreast of different Countries' Visa Application process and requirements.

· Keep Clients' records and information in the appropriate and allocated Office Cabinet.

· Assist Research and Social Media Unit with information and professional advice when required.

Key Performance Indicators (KPIs)

· Number of excellent Client feedback

· Delivery on project and assignment given within stipulated time.

· Enquiries converted to clients

· Level of Professionalism

· Number of Visa Applications Processed

· Number of Error free applications

· Submission of weekly activity and progress report

Minimum Job Requirements

Education/Certifications:

BSc in Business Administration, International Relations, Social Sciences or any related discipline with a minimum of Second class Lower

Knowledge, Skills and Abilities:

· Proven experience as a Client Relations or Relationship Management.

· Background in customer service; industry knowledge is an advantage.

· Proficiency in MS Office and knowledge of operating standard office equipment.

· A customer-oriented attitude.

· Excellent communication, negotiation and management skills.

· Problem-solving attitude.

· Ability to work well with a team.

· Effective coordination skills.

· Excellent Research & Feedback skills.

· Excellent use of initiative and proactive approach in delivering tasks.

· Ability to learn fast and teach others.

· Attention to details.

· · Ability to work alone.

Job Type: Full-time

Pay: ₦100,000.00 per month

Experience:

• visa and immigration services: 2 years (Required)
• administrative assistance: 2 years (Required)

Company Description

Avario Digitals is becoming a preferred provider in technology, communications, and consulting in Nigeria. We specialize in helping both individual and corporate brands achieve success through tailored solutions. Our expertise spans across various industries, positioning us as a trusted partner in driving growth and innovation. We are dedicated to delivering excellence and fostering strong client relationships to ensure satisfaction.

Role Description

This is a full-time hybrid role for a Client Services Manager. The position is based in Ogba Ikeja , with some work-from-home flexibility. The Client Services Manager will be responsible for overseeing customer service operations, ensuring high levels of customer satisfaction, and managing client relationships. Day-to-day tasks include addressing client inquiries (project levels), resolving issues, analyzing client needs, and ensuring effective communication between clients and the company. The manager will also develop strategies to enhance client services and support business growth.

Our CSM is the operational and relational heart of our client accounts. Their entire focus is on the health of the relationship and the efficiency of the process.

The key responsibilities of our Client Service manager are:

Primary Client Contact: The single point of contact for all day-to-day client communication. You "own" the relationship.

Project & Account Management: You manage timelines, budgets, and resources for all work on their accounts. You ensure projects are delivered on time and on budget.

Scope Guardian: You are ruthless about scope creep. You manage change requests and you are responsible for initiating conversations about additional fees when the client asks for something new.

Internal Advocate: You translate client needs into clear, actionable briefs for your internal teams (the digital and tech teams).

The "Shield": You protect your creative and technical teams from direct, unstructured client feedback and ad-hoc requests, ensuring the team can focus on doing great work.

Retention & Growth: You are responsible for client satisfaction, contract renewals, and identifying opportunities to upsell additional services (e.g., "Your website is great; now you need SEO to make it visible").

Reporting & Communication: They are responsible for presenting reports, leading status meetings, and showing the client the value they're getting for their investment.

Qualifications

• Customer Satisfaction and Client Services skills
• Strong Analytical Skills and ability to assess client needs
• Excellent Communication and Customer Service skills
• Proven track record of managing client relationships effectively
• Bachelor's degree in Business Administration, Communications, or a related field
• Ability to work both independently and in a team environment
• Experience in the technology, communications, or consulting industry is advantageous

Method of Application
- Interested and qualified candidates should send their CV and Cover Letter to: using "Client Service Manager Application – Avario Digitals" as the subject of the email.

• Are you great with people, organized, and able to think on your feet? We're looking for a highly proactive client service manager to join our fast-growing digital agency.
• You'll be the bridge between our clients and our creative teams - managing communication, timelines, and client satisfaction.

JOB TITLE : ELECTRICAL ENGINEERS/CLIENT SERVICES (SOLAR/INVERTERS)

LOCATION : KADUNA , KADUNA STATE.

Minimum Qualification:

• Degree or National Diploma in Electrical Engineering/ Electronics Engineering or Physics.
• MUST HAVE 3 Years INVERTER AND SOLAR SYSTEMS EXPERIENCE.

Job Summary:

• Solar Client Services Engineers and installation engineers needed immediately in Kaduna.
• Respond to customer inquiries and requests for quotes.
• Manage engineers.
• Arrange site inspections.
• Generate daily, weekly and Monthly reports

Job Description:

• Conduct Site Inspections and write reports as well as recommendations for inverter, solar systems and Street lights.
• Install Inverter systems, Battery banks, Solar Systems, Streetlights etc.
• Video tape and take photos of all installations.
• Expert level knowledge of electricity load separations.
• All other Electrical installation tasks as assigned by Engineering team lead.

Requirements:

• Minimum of 3 years experience with installation of Inverter and Solar Systems.
• Proficiency in designing and configuring solar power and hybrid inverter power plants.
• Ability to follow simple instructions.

SALARY :

*N235,000 - N355,000 PER MONTH

*FREE RESTAURANT CATERED LUNCHES

*N1,000 - N2,000/day per diem daily meal allowance outside Kaduna

*N2,500 extra per diem daily meal allowance outside Nigeria.

*Free Hotel Accommodation outside Lagos

*N100,000 Yearly housing allowance after 24 months.

*Free 2-3 Bedroom apartment in KACHIA ROAD Area, Kaduna after 36 months of continuous successful employment (N1M -N1.5M)

* Free 3.5KVA INVERTER system at personal home after 36 months of employment (N1.5M value)

TO APPLY :

Send CV by email to :

ONLY QUALIFIED AND EXPERIENCED CANDIDATES NEED APPLY.

NO TELEPHONE CALLS, PLEASE.

AVAILABILITY : IMMEDIATE

CLOSING DATE - SEPTEMBER 20, 2025

Job Type: Full-time

Pay: ₦235, ₦355,000.00 per month

CodeLabProjects Group(CLP) is an American conglomerate of companies, Located in the Maryland,U.S.A and currently expanding operations to Liberia, Nigeria, Ghana, Ethiopia,the Caribbean other part of Africa and Asia, currently headquartered in the U.S, As of 2018.

At CodelabProjects we have concentrated on these assets to deliver solutions that improve customer performance over the years. Today, We support small and large businesses around the world. We go the extra mile by gaining deep understanding of our client's business environment,trends and applying most relevant solutions that would definitely ensure a return-on-investment.

We are recruiting to fill the position below:

Job Position: Call Center Agent

Job Location: Delta

Job type: Full-time (On-site)

About the Role

• We're on the hunt for a charismatic communicator who knows how to win people over with just their voice (and maybe a little charm).
• As our Call Centre Agent / Virtual Sales Assistant, you'll be the frontline closer—handling inbound/outbound calls, following up on leads, and turning interest into action.
• This isn't your average customer support gig—we need someone who can talk the talk and close the deal.

Responsibilities

What You'll Be Doing:

• Make and receive calls with confidence, clarity, and professionalism
• Engage prospects, build rapport quickly, and pitch services/products effectively
• Follow up on warm leads and turn them into paying customers
• Keep records of interactions, track conversions, and update CRM tools
• Handle inquiries via phone, email, or chat in a friendly, persuasive tone
• Assist in marketing tasks like email outreach, follow-ups, and appointment scheduling.

Requirements

What We're Looking For:

• Interested candidates should possess a Bachelor's Degree with 2 years work experience.
• Fluent, articulate English speaker with a warm, confident voice
• Strong background in sales, marketing, or telemarketing
• Proven ability to close deals—you know how to turn a "maybe" into a "yes"
• Comfortable working with sales scripts, objection handling, and CRM tools
• Organized, reliable, and self-motivated
• Ability to adapt your tone and pitch depending on the client
• This is an Onsite role in Delta.

Method of Application

Interested and qualified candidates should send their CV to: .comusing the Job Position as the subject of the email.

Screening Questions

• Where do you stay?
• How many years of experience do you have editing videos?
• What's your highest qualification?
• Can you start immediately?
• Have you completed your NYSC?

Note

• This is an onsite role and not a remote role.
• Only candidates living within Ughelli, Warri, and its environs will be considered.

Today

D

Abuja Full Time

IT & Telecoms Confidential

• Minimum Qualification :

Deskmayte is a virtual support team based in Lugbe Abuja, dedicated to empowering patient care and enhancing healthcare services. They offer virtual assistance services tailored for healthcare providers, focusing on efficiency, professionalism, and compassionate assistance. Their experienced virtual assistant agents are trained in healthcare and HIPAA laws to provide compassionate patient booking, efficient appointment management, personalized patient outreach, and HIPAA-compliant support.

We are recruiting to fill the position below:

Job Title: Call Centre Agent

Location: Lugbe, Abuja (FCT)

Employment Type: Full-time (On-site) THIS IS NOT A REMOTE JOB

About the Role

• We're on the hunt for a charismatic communicator who knows how to win people over with just their voice (and maybe a little charm). As our Call Centre Agent, you'll be the frontline closer—handling inbound/outbound calls, following up on leads, and turning interest into action.
  This isn't your average customer support gig—we need someone who can talk the talk and close the deal.

Responsibilities

What You'll Be Doing:

• Make and receive calls with confidence, clarity, and professionalism
• Engage prospects, build rapport quickly, and pitch services/products effectively
• Follow up on warm leads and turn them into paying customers
• Keep records of interactions, track conversions, and update CRM tools
• Handle inquiries via phone, email, or chat in a friendly, persuasive tone
  Assist in marketing tasks like email outreach, follow-ups, and appointment scheduling

Requirements

What We're Looking For:

• Fluent, articulate English speaker with a warm, confident voice
• Strong background in sales, marketing, or telemarketing
• Proven ability to close deals—you know how to turn a "maybe" into a "yes"
• Comfortable working with sales scripts, objection handling, and CRM tools
• Organized, reliable, and self-motivated
  Ability to adapt your tone and pitch depending on the client.

Salary

N185,000 / Month

How to Apply

Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.

Application Question(s)

• Are you available to start immediately?
• Where in Abuja do you live? (If you do not answer this question, your application will not be considered)
• Have you completed your NYSC?
  Are you available to work night shifts?

Note: This is an Onsite role. Only candidates living around Lugbe, Airport Road and Galadimawa environs in Abuja will be considered.

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C

Rest of Nigeria (Delta) Full Time

IT & Telecoms Confidential

• Minimum Qualification :

Job Title: Virtual Assistant

Location: Delta/Edo

Job Type: Full-time|On-Site

Salary: N200,000/month

YOU MUST LIVE Within Delta, Edo to apply

This is an ONSITE ROLE and NOT A REMOTE ROLE

Company Description

Codelabprojects Nigeria Limited is a tech company offering a range of digital solutions and services tailored to meet the unique needs of our clients. Our services include Web and Mobile Application development, Business and IT Solutions, Digital Marketing, Search Engine Optimization, Website/E-commerce, Branding and Print solutions, among others.

About the Role:

We're on the hunt for a charismatic communicator who knows how to win people over with just their voice (and maybe a little charm). As our Call Centre Agent / Virtual Sales Assistant, you'll be the frontline closer—handling inbound/outbound calls, following up on leads, and turning interest into action.

This isn't your average customer support gig—we need someone who can talk the talk and close the deal.

What You'll Be Doing:

• Make and receive calls with confidence, clarity, and professionalism
• Engage prospects, build rapport quickly, and pitch services/products effectively
• Follow up on warm leads and turn them into paying customers
• Keep records of interactions, track conversions, and update CRM tools
• Handle inquiries via phone, email, or chat in a friendly, persuasive tone
  Assist in marketing tasks like email outreach, follow-ups, and appointment scheduling

What We're Looking For:

• Fluent, articulate English speaker with a warm, confident voice
• Strong background in sales, marketing, or telemarketing
• Proven ability to close deals—you know how to turn a "maybe" into a "yes"
• Comfortable working with sales scripts, objection handling, and CRM tools
• Organized, reliable, and self-motivated
  Ability to adapt your tone and pitch depending on the client

This is an Onsite role in Delta. Only candidates living within Delta, Edo will be considered.

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Today

Lagos Full Time

Entertainment, Events & Sport NGN 75, ,000

Easy Apply

Bright young candidates to join our Call Center team, who loves talking and engaging with people with an aim to grow in the customer care field and are ready to take on larger responsibilities in the future. You have minimum OND or similar qualification, fluent in English . Ready to work in shifts to handle inbound/outbound calls.

• Minimum Qualification : OND
• Experience Level : Entry level
• Experience Length : 1 year
• Working Hours : Rotating Schedule

Responsibilities:

• Handle inbound and outbound calls in a professional and efficient manner, addressing customer inquiries and complaints, and providing accurate information.
• Identify customer needs and resolve issues to enhance customer satisfaction and build positive relationships.
• Follow up on customer interactions to ensure that issues are fully resolved and customer needs are met.
• Document and update records of customer interactions, transactions, comments, and complaints in the company's database.
• Escalate complex issues to the appropriate departments or senior personnel when necessary, ensuring timely and effective resolution.
• Meet daily and monthly call handling quotas and performance metrics set by the management.
• Stay informed about the company's products, services, and promotions to provide accurate and relevant information to customers.
• Participate in training sessions to improve knowledge of call center procedures, product details, and customer service practices.
  Provide feedback to management on customer experiences to aid in improving processes and customer satisfaction.

Requirements:

• At least 1 year of experience as a Customer Care Representative
• OND/HND/BSc in any field of study
• Candidate staying in Ikeja or the LGAs near Ikeja will be preferred, considering travelling time and cost of transportation.
• Strong Communication skills, Soft and gentle, and patient enough to handle tough customers
• Reasonable knowledge of Microsoft Office