240 Customer Relationships jobs in Lagos

We're Hiring: Client Relations & Social Media Assistant

Location: Lagos (Hybrid – 2 days in-office, 3 days remote)

Salary: ₦180,000/month

Fame Lagos is expanding, and we're looking for someone smart, organized, and creative to join our team.

If you love hospitality, enjoy talking to people, and have an eye for good content, this role is for you.

Your role will include:

• Answering calls, WhatsApp, and Instagram inquiries
• Creating and posting simple, aesthetic content on Instagram (guidance will be provided)
• Engaging followers and responding to DMs
• Preparing invoices and following up on payments
• Coordinating with our execution team once a job is confirmed

You're a good fit if you:

• Communicate well and stay organized
• Have basic Canva and Instagram knowledge
• Are friendly, proactive, and detail-oriented
• Enjoy hospitality, events, or lifestyle brands

Work Schedule:

2 days in office (Lekki)

4 days remote

Job Type: Full-time

Pay: ₦180,000.00 per month

Client Relations Officer (Front Desk) — ₦150,000/month

Location: Lekki Phase 1, Lagos

Brand: Hello Texture Salon/Anthologie

About the Role:

We're looking for a warm, articulate, and organized Client Relations Officer to create exceptional first impressions and ensure every client feels cared for from check-in to checkout. You'll handle bookings, payments, and inquiries while maintaining a calm, professional salon flow.

Responsibilities:

• Greet and check in clients warmly, ensuring comfort and efficiency
• Manage bookings, cancellations, and reminders accurately
• Process payments, issue receipts, and record daily sales
• Handle calls, WhatsApp messages, and DMs with professionalism and warmth
• Communicate appointment updates to stylists and management
• Track client preferences to deliver personalized experiences
• Keep reception, waiting area, and retail shelves neat and organized
• Assist with daily reporting and staff coordination as needed
• Support social media content efforts (client photos/videos) when requested

Requirements:

• 1–2 years experience in a salon, spa, or front desk/customer service role
• Excellent communication and interpersonal skills
• Strong multitasking ability under pressure
• Tech-savvy and familiar with WhatsApp and POS systems
• Polished appearance and confident demeanor
• Lives within or near Lekki Phase 1
• Reliable means of transportation

To apply:

Send your CV and the role you're applying for via WhatsApp or email )

Subject: Client Relations Officer — Hello Texture Lekki 1

Job Type: Full-time

Pay: From ₦150,000.00 per month

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Lagos Full Time

Construction Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 2 years

Responsibilities:

• Manage client onboarding, documentation, and profiling processes.

• Serve as the primary point of contact for all client inquiries, ensuring timely resolution of concerns.

• Coordinate client-related activities such as property allocations, site inspections, and events.

• Work closely with the Legal and Accounts teams to ensure proper documentation, compliance, and accurate records.

• Track and manage client payments, contracts, and other documentation.

• Follow up with clients post-purchase to ensure satisfaction and maintain long-term relationships.

• Maintain and update client information using CRM tools.

• Provide reports and insights on client interactions, concerns, and overall satisfaction.

• Assist in planning and executing client engagement events, open houses, and handover ceremonies.

• Support the sales team in ensuring smooth transition from prospect to client.

Requirements:

• Minimum of 2 years' experience in a real estate client relations or similar role.

• Strong communication, interpersonal, and listening skills.

• Proficiency in Google Workspace (Docs, Sheets, Drive) and CRM tools.

• Excellent organizational and problem-solving skills.

• Ability to work independently and collaboratively within a team.

• Must live within or have strong proximity to Magodo Phase 2.

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Responsibilities:

* Manage client onboarding, documentation, and profiling processes.

* Serve as the primary point of contact for all client inquiries, ensuring timely resolution of concerns.

* Coordinate client-related activities such as property allocations, site inspections, and events.

* Work closely with the Legal and Accounts teams to ensure proper documentation, compliance, and accurate records.

* Track and manage client payments, contracts, and other documentation.

* Follow up with clients post-purchase to ensure satisfaction and maintain long-term relationships.

* Maintain and update client information using CRM tools.

* Provide reports and insights on client interactions, concerns, and overall satisfaction.

* Assist in planning and executing client engagement events, open houses, and handover ceremonies.

* Support the sales team in ensuring smooth transition from prospect to client.

Requirements:

* Minimum of 2 years' experience in a real estate client relations or similar role.

* Strong communication, interpersonal, and listening skills.

* Proficiency in Google Workspace (Docs, Sheets, Drive) and CRM tools.

* Excellent organizational and problem-solving skills.

* Ability to work independently and collaboratively within a team.

* Must live within or have strong proximity to Magodo Phase 2.

Job Vacancy: Client Relations Officer

Location: Osapa, Lekki, Lagos

Application Deadline: 30th September, 2025

Start Date: Immediate

About Eden Oasis Realty:

Eden Oasis Realty is a top-tier real estate brokerage firm based in Lagos, Nigeria, with a strong reputation for delivering exceptional real estate services across high-end and affordable luxury segments. We are committed to professionalism, innovation, and providing unmatched client experiences. As we continue to grow, we are looking for a dynamic, organised, and proactive Client Relations Officer

Position Overview:

As the Client Relations Officer, you will be the first point of contact for all clients and guests. Your role is key in creating a welcoming atmosphere, managing office communication, and supporting the daily administrative needs of the office.

Key Responsibilities:

• Greet and welcome visitors warmly and professionally
• Answer and direct phone calls to appropriate staff
• Manage office correspondence (emails, calls, deliveries)
• Maintain the reception area's cleanliness and orderliness
• Schedule and confirm appointments and meetings
• Support administrative and clerical tasks as assigned
• Track and manage incoming and outgoing documents.

Requirements:

• BSc/HND in any discipline
• 2–4 years' experience in a front desk, customer service, or admin role
• Proficient in MS Office (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Neat, well-groomed, and presentable
• Ability to multitask and manage time efficiently
• Must be based in Lagos or willing to relocate to Lekki.
• Must be available to resume immediately.

What We Offer:

• A dynamic and innovative work environment.
• Opportunity to work closely with top leadership in the real estate industry.
• Professional growth and development.

Application Deadline: Tuesday, 30th September, 2025.

Only shortlisted candidates will be contacted for an interview.

Eden Oasis Realty is an equal opportunity employer. We value professionalism, excellence, and dedication to growth. Join us and be part of a brand that is redefining real estate in Nigeria.

Job Type: Full-time

Ability to commute/relocate:

• Lekki: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you currently employed?
• Please share the link to your Instagram profile. Please ensure that you provide a visible, accessible, valid, and active profile. Candidates without a valid and visible account will not be considered.
• Please share the link to your LinkedIn profile. Please ensure that you provide a visible, accessible, valid, and active profile. Candidates without a valid and visible account will not be considered.
• What additional skills do you possess that could give you a competitive advantage in this role?
• Do you have a Bachelor's degree in Business Administration, Secretarial Studies, or a related field?
• Are you comfortable with handling confidential and sensitive information?
• What office and productivity tools are you proficient in?
• What is your Salary Expectation?
• How many years of experience do you have as a Client Relations Officer?

Location:

• Lekki (Required)

Company Description

For over 5 years, The Sales Ville Africa has been at the forefront of helping businesses in Africa and beyond achieve consistent growth through effective marketing strategies. We design and execute strategies tailored to startups, fast-growing companies, and high-level entrepreneurs ready to scale. Our expertise covers digital marketing, sales and marketing training, social media marketing, and end-to-end marketing solutions. We've worked with top-level startups and established organizations, leading growth campaigns that attract thousands of paid customers and expand brand visibility internationally. Our mission is to position African businesses to compete globally, help entrepreneurs command trust and influence, and deliver measurable growth.

Role Description

This is a full-time remote role for a Marketing & Client Relations Manager. The Marketing & Client Relations Manager will be responsible for overseeing and driving marketing initiatives, managing client relationships, devising and implementing marketing strategies, coordinating campaigns, managing the team, and ensuring client satisfaction. The role involves developing and managing digital marketing campaigns, creating content, analyzing market trends, and collaborating with internal teams to achieve business goals.

Qualifications

• At least 2 years experience in Digital Marketing, Social Media Marketing, and Content Creation
• Skills in Client Relationship Management and Customer Service
• Proficiency in developing marketing strategies and campaign coordination
• Strong communication and interpersonal skills
• Ability to work independently and remotely
• Prior experience in marketing and client relations roles is beneficial
• Bachelor's degree in Marketing, Business Administration, Digital Marketing or a related field
• Must be able to handle client meetings virtually & physically.

The ideal candidate will be responsible for managing front desk operations, creating social media contents, and engaging with the online community to enhance brand visibility while utilizing their expertise in communication to enhance customer interactions and contribute to overall success of our business.

LOCATION: Lekki, Lagos

INDUSTRY EXPERIENCE REQUIRED: E-commerce, Tech, Fintech

The Onboarding & Client Relations Specialist is responsible for building, maintaining, and expanding relationships with fashion brands and strategic partners. This role ensures that partner brands receive excellent service, contribute to platform growth, and align with the company's vision for multi-brand e-commerce excellence.

Key Responsibilities

• Identify and target potential fashion brands to onboard onto the platform.
• Lead onboarding processes for new brands, ensuring smooth integration.
• Maintain strong relationships with existing brand partners.
• Act as the primary point of contact for brand partners regarding operations, promotions, and queries.
• Collaborate with marketing and product teams to design co-branded campaigns and promotions
• Track and report on partner performance metrics (sales, engagement, returns, customer feedback).
• Work closely with operations, marketing, and customer experience teams to ensure partners are fully supported.

Qualifications

• Bachelor's degree in Business, Marketing, Fashion Management, or a related field.
• 3–5 years of experience in partnerships, account management, or brand relations in ecommerce or fashion retail.
• Strong negotiation, interpersonal, and relationship management skills.
• Analytical mindset with experience using KPIs and performance metrics.
• Excellent communication and presentation skills.
• Passion for fashion and understanding of multi-brand e-commerce dynamics.

What We Offer

• An opportunity to play a central role in scaling an innovative multi-brand fashion platform.
• A dynamic, creative, and entrepreneurial work environment.
• Direct collaboration with the founder and brand partners.
• Competitive compensation package with performance-based incentives.
• Room for professional growth and development.

KPI for the role

• Number of new brands onboarded per quarter.
• Partner retention rate.
• Monthly revenue contribution from partner brands.
• Brand satisfaction score.
• Successful execution of co-branded marketing campaigns.

BASE SALARY: 200,000 NGN (asides solid commission on deals closed)

WORK MODE: Hybrid (2 times a week in the office)

Job Type: Full-time

Pay: ₦200,000.00 per month

Application Question(s):

• Are you comfortable with a hybrid role (you are required to be in the office twice weekly)
• Do you have experience onboarding new clients or partners for a startup company?
• Do you have experience managing new and existing client relationships within a startup?

Cobranet Limited is a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation and we are proud to provide every segment of society with a reliable link to the digital universe.

Our entire network topology is rugged, dynamic and fully redundant with negligible downtimes: content showing extremely high availability exceeding 99.5%. Our promise is to continue providing innovative solutions at the best feature-to-price and service-to-price ratio.

We are recruiting to fill the position below:

Job Position: Account Management Officer

Job Location: Lekki Phase 1, Lagos

Employment Type: Full-time

Responsibilities

• Be the primary point of contact and build long-term relationships with customers.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Liaise between the customer and internal teams.
• Build and maintain strong, long-lasting client relationships.
• Cross selling and Upselling to increasing revenues
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement.
• Assist with challenging client requests or issue escalations as needed.
• Daily Proactive Routine Calls for Customer Survey.
• Retention and Win-back

Requirements

• BA / B.Sc Degree in Business Administration, Sales or relevant field
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Excellent listening, negotiation and presentation abilities
• Ability to prioritize and multitask
• High level of accuracy and attention to detail
• Ability to have difficult conversations
• Strong verbal and written communication skills.

Method of Application

Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.

Note: Only qualified candidates will be considered.