43 Client Relationships jobs in Lagos

Today

G

Lagos Full Time

Banking, Finance & Insurance Confidential

• Minimum Qualification :

Company Description

Globus Bank is a digitally-driven commercial bank focused on delivering exceptional customer experiences. We aim to become Nigeria's foremost digital bank, offering best-in-class solutions tailored to meet our customers' needs promptly. Leveraging technology, people, and service, we aim to revolutionize the financial services industry. Our workforce comprises seasoned banking professionals with the expertise needed to positively influence industry service standards. We strive to be the providers of excellent banking experiences.

Role Description

This is a full-time on-site role for a Relationship Manager located in Lagos. The Relationship Manager will be responsible for managing client relationships, understanding customer needs, and ensuring customer satisfaction. Daily tasks include identifying new business opportunities, providing tailored financial advice, maintaining up-to-date knowledge of banking products and services, and supporting clients in achieving their financial goals. Effective communication and collaboration with other departments are also essential to ensure a seamless customer experience.

Qualifications

• Client Relationship Management, Customer Needs Assessment, and Customer Satisfaction skills
• Business Development and Financial Advice skills
• Knowledge of Banking Products and Services
• Excellent Communication and Collaboration skills
• Bachelor's degree in any related field
• Prior experience in banking or financial services is a plus
• Strong analytical and problem-solving skills
  Ability to work independently and as part of a team

Location

Admiralty Way, Lekki Phase 1, Lagos

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The Relationship Management Executive (RME) / Relationship Manager (RM), will be expected to initiate, maintain, and deepen new/existing business relationships as a primary core function. As an everyday field-based employee, he/she is equally expected to perform a daily field function known and referred to as prospecting targeted individuals profiled to match our company's prospective clients. This will involve speaking (face-to-face, telephone, virtually, etc.) to a specified minimum number of interested profile-matched individuals with a prime objective of obtaining their names and contact details that will be employed by the Business Development Team to follow-up and expectedly convert into clients. Oftentimes, the interest in our other products may come from existing Clients. It is equally possible that existing clients may desire and order additional units of what they already have purchased from us or may provide referrals to us. In summary, the RME / RM shall engage in new business acquisition, upselling, and cross-selling from our offering's menu of financial and immigration investment products/services.

Job Types: Full-time, Permanent, New grad

Pay: From ₦500,000.00 per month

JOB TITLE: RELATIONSHIP MANAGER

LOCATION- Ikoyi, Lagos

EMPLOYMENT TYPE- FULL TIME

SALARY- N250,000 plus Up to N500,000 Monthly Performance Bonus

Responsibilities:

1. Achieve agreed upon sales targets and outcomes within schedule

2. Proven networks for sale of proof of funds

3. Mobilisation of funds from individuals and corporate entities towards ensuring that the company's liquidity requirements are met.

4. Process customers' loan requests/ documentation and follow up with customers' for loan repayment.

5. Coordinate sales effort with team members and other departments.

6. Submit periodic reports to management.

Requirements:

1. Minimum of a BSC or HND in any course.

2. Minimum 2 years experience of sales in the banking sector

3. Excellent relationship management skills

4. Excellent communication, interpersonal, negotiating skills.

5. Ability to work independently and as part of a team.

6. Must reside in Ikoyi or its environs.

7. Must have experience working around proof of funds or Funds Mobilization

Job Type: Full-time

Pay: ₦250, ₦500,000.00 per month

Application Question(s):

• Have you worked for a proof of funds or Funds mobilization company? If yes, what is the name of the company?

Job Title:
Relationship Manager

Location:
Lagos/Abuja

Job Type:
 Full-Time

Job Summary:

Alpha Morgan Capital is seeking for a highly motivated and results-driven Relationship Manager to join our team. The ideal candidate will be responsible for developing and maintaining strong client relationships, ensuring client satisfaction, and achieving business growth through effective relationship management.

Key Responsibilities:

·
   Develop and manage a portfolio of clients, ensuring excellent service and satisfaction.

·   Identify and pursue new business opportunities to expand the client base and achieve revenue targets.

·   Provide expert financial advice and tailored solutions to meet clients' goals and needs.

·   Conduct regular meetings and reviews with clients to assess needs, address concerns, and strengthen relationships.

·   Collaborate with internal teams to deliver integrated financial solutions and services.

·   Monitor industry trends and market developments to provide informed recommendations to clients.

·   Prepare and present proposals, reports, and financial plans to clients and senior management.

·   Resolve client issues and complaints promptly and professionally.

·   Maintain accurate records of client interactions and transactions in the company's CRM system.

Skills Required

·
 Sales & Business Development

·   Client Relationship Management

·   Financial Advisory Skills

·   Communication & Negotiation

·   Analytical Thinking

·   Time Management

·   Collaboration

·   Adaptability

Qualifications & Experience:

·
   Bachelor's degree in Finance, Business Administration, Economics, or a related field.

·   Minimum of 5 years experience in relationship management, client services, or a similar role within the financial services industry.

·   Strong understanding of financial products, services, and market trends.

·   Excellent communication and interpersonal skills with the ability to build and maintain strong relationships.

·   Proven track record of achieving sales targets and driving business growth.

·   Strong analytical and problem-solving skills.

·   Ability to work independently and collaboratively in a team environment.

·   Proficiency in Microsoft Office Suite and CRM software.

Today

Lagos Full Time

IT & Telecoms NGN 75, ,000 Negotiable

Easy Apply

is committed to delivering exceptional services and building lasting relationships with our clients and partners. We are looking for a proactive and personable Relationship Manager to strengthen our client base, foster loyalty, and drive business growth through meaningful engagement.

• Minimum Qualification : Diploma
• Experience Level : Entry level
• Experience Length : 1 year
• Working Hours : Full Time

Responsibilities:

• Build and maintain strong, long-term relationships with clients, partners, and stakeholders.
• Understand clients' needs, concerns, and objectives, and provide tailored solutions to meet them.
• Act as the primary point of contact between the company and its clients, ensuring effective communication.
• Develop strategies to enhance client satisfaction, retention, and overall customer experience.
• Identify opportunities for cross-selling and upselling products/services to existing clients.
• Collaborate with internal teams to resolve client issues promptly and efficiently.
• Monitor client accounts and provide regular reports on progress, feedback, and business opportunities.
  Stay updated with industry trends, competitors, and market developments to provide insights and maintain a competitive edge.

Requirements:

• Minimum of a Bachelor's Degree in Business Administration, Marketing, Communications, or a related field.
• Proven experience as a Relationship Manager, Client Service Executive, or similar role.
• Strong interpersonal, communication, and negotiation skills.
• Ability to build trust and maintain long-term client relationships.
• Excellent organizational and problem-solving skills.
• Goal-oriented with the ability to meet and exceed targets.
  Proficiency in Microsoft Office Suite and CRM software is an added advantage.

Benefits:

• Attractive salary with performance-based incentives.
• Opportunity to grow in a dynamic and client-focused environment.
• Continuous learning and professional development opportunities.
• Supportive and collaborative workplace culture.

Company Description

Globus Bank is a digitally-driven commercial bank focused on delivering exceptional customer experiences. We aim to become Nigeria's foremost digital bank, offering best-in-class solutions tailored to meet our customers' needs promptly. Leveraging technology, people, and service, we aim to revolutionize the financial services industry. Our workforce comprises seasoned banking professionals with the expertise needed to positively influence industry service standards. We strive to be the providers of excellent banking experiences.

Role Description

This is a full-time on-site role for a Relationship Manager located in Lagos. The Relationship Manager will be responsible for managing client relationships, understanding customer needs, and ensuring customer satisfaction. Daily tasks include identifying new business opportunities, providing tailored financial advice, maintaining up-to-date knowledge of banking products and services, and supporting clients in achieving their financial goals. Effective communication and collaboration with other departments are also essential to ensure a seamless customer experience.

Qualifications

• Client Relationship Management, Customer Needs Assessment, and Customer Satisfaction skills
• Business Development and Financial Advice skills
• Knowledge of Banking Products and Services
• Excellent Communication and Collaboration skills
• Bachelor's degree in any related field
• Prior experience in banking or financial services is a plus
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team

Location

Admiralty Way, Lekki Phase 1, Lagos

Today

A

Lagos Full Time

Banking, Finance & Insurance Confidential

• Minimum Qualification :
• Experience Level : Senior level
• Experience Length : 5 years

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• Company:
• Location: Nigeria
• State:
• Job type: Full-Time
  Job category:

Alpha Morgan Capital Managers Limited is a fast growing Asset Management company established in 2012 and promoted by reputable investors.

Alpha Morgan Capital is registered and authorized as a Funds/Portfolio Managers by Securities and Exchange Commission (SEC) Nigeria.

We Are Recruiting To Fill The Position Below

Job Title: Relationship Manager

Location: Lagos

Employment Type: Full Time

Job Summary

• We are seeking for a highly motivated and results-driven Relationship Manager to join our team.
  The ideal candidate will be responsible for developing and maintaining strong client relationships, ensuring client satisfaction, and achieving business growth through effective relationship management.

Key Responsibilities

• Develop and manage a portfolio of clients, ensuring excellent service and satisfaction.
• Identify and pursue new business opportunities to expand the client base and achieve revenue targets.
• Provide expert financial advice and tailored solutions to meet clients' goals and needs.
• Conduct regular meetings and reviews with clients to assess needs, address concerns, and strengthen relationships.
• Collaborate with internal teams to deliver integrated financial solutions and services.
• Monitor industry trends and market developments to provide informed recommendations to clients.
• Prepare and present proposals, reports, and financial plans to clients and senior management.
• Resolve client issues and complaints promptly and professionally.
  Maintain accurate records of client interactions and transactions in the company's CRM system.

Qualifications & Experience

• Bachelor's Degree in Finance, Business Administration, Economics, or a related field.
• Minimum of 5 years of experience in relationship management, client services, or a similar role within the financial services industry.
• Strong understanding of financial products, services, and market trends.
• Excellent communication and interpersonal skills with the ability to build and maintain strong relationships.
• Proven track record of achieving sales targets and driving business growth.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively in a team environment.
  Proficiency in Microsoft Office Suite and CRM software.

Skills Required

• Sales & Business Development
• Client Relationship Management
• Financial Advisory Skills
• Communication & Negotiation
• Analytical Thinking
• Time Management
• Collaboration
  Adaptability.

Benefits

• Competitive base salary + uncapped commissions
• Sales incentive bonuses for hitting monthly/quarterly goals
• Travel allowance and flexible work setup where applicable
• Growth opportunities in a fast-scaling fintech across African markets
• Learning and development support
  Working with a truly global and supportive team that will work together to support you for success.

Application Closing Date

Not Specified.

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Job Title:

Account Manager

Company Overview:

We are a vibrant construction technology startup at the forefront of innovation in the industry. Our vision is to pioneer and standardize efficiency in Africa's construction industry using technology. As a company, we are committed to pushing boundaries, embracing creativity, and fostering a culture of continuous improvement. Our team is comprised of passionate individuals who are dedicated to making a tangible impact in an industry ripe for transformation.

Position Overview:

We are seeking a proactive and detail-oriented Account Manager to oversee the post-sales journey of our clients, ensuring a seamless onboarding experience and long-term satisfaction. This mid-level role is pivotal in nurturing strong client relationships, managing deal administration, and identifying opportunities for account growth. The ideal candidate is highly organized, client-focused, and capable of bridging sales, product, and customer success teams to deliver an exceptional customer experience.

Responsibilities:

1.   Client Onboarding & Relationship Management

· Serve as the primary point of contact for new clients after deal closure, ensuring a seamless and positive onboarding experience.

· Build and nurture long-term relationships with clients, acting as a trusted advisor and strategic partner.

· Proactively communicate with clients to provide updates, answer questions, and resolve concerns.

· Maintain high levels of client satisfaction by understanding evolving client needs and ensuring they are met.

2.   Deal Administration & Documentation

· Handle all administrative aspects of deal closure, including contract preparation and coordination with internal legal and finance teams.

· Ensure all sales and account documentation is complete, accurate, and compliant with internal policies.

· Maintain up-to-date records of contracts, client communications, and deal-related activities within the CRM.

3.   Account Growth & Retention

· Identify and pursue opportunities for upselling or cross-selling within existing accounts.

· Support the development of account strategies to increase customer lifetime value and retention.

· Collaborate with sales and product teams to align offerings with client needs and strategic goals.

4.   Cross-Functional Collaboration & Feedback

· Work closely with product, sourcing, and customer success teams to relay client feedback and coordinate solutions.

· Act as a liaison between the client and internal teams to ensure consistent service delivery and issue resolution.

· Assist in preparing internal reports on account performance, client health, and deal status.

Job Requirements:

· Bachelor's degree in Business, Marketing, Communications, or a related field.

· –4 years of experience in account management, customer success, or client-facing roles.

· Proven experience with CRM tools like Salesforce, HubSpot, or Zoho.

· Strong communication and interpersonal skills with a client-centric approach.

· Excellent organizational and documentation skills.

· Ability to manage multiple accounts and priorities effectively.

· Commercial awareness and ability to recognize growth opportunities.

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