11 Airtel jobs in Nigeria

Yesterday

J

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 2 years

JOB TITLE: Sales Order Processing Executiv

Job Details

Channels engagement and feedback to improve on customer satisfaction and increase the Sales Primary revenue:

• Channels engagement on Purchase Trends and achievement to meet milestone target, Swift submission of monthly Certificate and ensure feedback to stakeholders on incentive and Quick response to all Channels Query. Trade visit at a regular interval.

Achievement of sales and revenue target through timely processing of all Channel Partner Purchase Orders:

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• Excellent timely Processing of all Channels Purchase orders within the agreed TAT with channel partner satisfaction to ensure 100% accuracy and timeliness. Liaising with all stakeholders to ensure smooth flow of end to end ordering process, resolving any issues within the agree SLA.

Availability Of PIN (E-PIN & RCV) On The System And Regional Warehouses, To Achieve AOP Primary Sales Target At The End Of The Financial Year Availability Of PIN (E-PIN & RCV) On The System And Regional Warehouses, To Achieve AOP Primary Sales Target At The End Of The Financial Year Ensure Swift Processing Of All The Voucher PIN Deactivation Request From Trade Within The Stipulated SLA To Ensure There Is No Revenue Loss And Also Ensure Speedy Activation Of All PINs Request From All The Channels Across The Country

• Ensure Activations of the voucher PINS from all the Channels are processed promptly and confirmed active within SLA in order to increase turnaround time and also meet primary sales target. Monitor and resolve all Voucher activation issues. Ensure Swift deactivation of reported stolen or compromised PIN within the stipulated SLA subject to smooth running of the applications and receipt of correct serial details to curb revenue losses by the Channels and to uphold the good image of the company.

Query Resolution of all issues as it relates to Vouchers and e-PIN:

• Timely resolution, and quick escalation (where necessary) of all daily queries with respect to all recharge cards (e.g. Inactive cards, also Liaise with Customer Service Delivery Team to resolve all the call Centers issues on recharges and inactive serials in the trade.
• Mismatched data information, Identification of Channels serials/cards etc.) as reported by stakeholders within the agreed SLA.

Qualifications

• Bachelor's Degree / HND
• 2 years' working experience.
• Accuracy
• Analytical skill.
• Problem solving skills.
• Interpersonal skills.
• High level of integrity.

How To Apply

To Apply For The Ongoing Airtel Job Recruitment, Visit APPLICATION PORTAL To Submit Your Application

Deadline: January 16, 2025

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Job Description / Key Requirements:

• Proficient in using Google Earth for site identification, mapping, and location analysis.
• Strong communication and interpersonal skills for effective coordination with clients, vendors, and team members.
• Excellent follow-up and tracking abilities to ensure tasks and deliverables are completed on time.
• Skilled in timely and accurate reporting, maintaining clear documentation and updates for management.
• Prior sales experience, with ability to engage customers, understand requirements, and customer relationship.

Location: Lagos,Ogun, Ibadan, Ilorin, Benin, Delta, Imo, Rivers

Today

J

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Mid level
• Experience Length : 8 years

JOB TITLE: Lead, Corporate Social Responsibility

JOB LOCATION: Lagos

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JOB DETAILS;

• The Lead, Corporate Social Responsibility will be responsible for developing and executing a comprehensive Corporate Social Responsibility (CSR) strategy that aligns with the Airtel Africa Foundation's FEED pillars—Financial Inclusion, Education, Environment, and Digital Inclusion.
• This role will also oversee the implementation of employee-driven sustainability initiatives under the Employee Volunteer Scheme.
  The role requires a visionary leader who can deliver measurable social impact while aligning CSR objectives with the overall business strategy.

Responsibilities

Corporate Social Responsibility Strategy:

• Assist in developing and implementing integrated CSR strategy that supports the Airtel Africa Foundation's FEED (Financial Inclusion, Education, Environment, Digital Inclusion) pillars.
• Align CSR objectives with the overall divisional strategy to drive meaningful impact in targeted communities.
  Develop and Implement the Employee Volunteer Scheme activities, leveraging employee-driven sustainability initiatives to drive employee engagement.

Sustainability Planning And Execution

• Develop and execute a long-term, sustainable plan for CSR activities that addresses the needs of targeted communities.
• Benchmark Airtel Nigeria's CSR initiatives against industry best practices and competitor activities to ensure innovation and leadership.
• Collaborate with communities to ensure their participation and ownership in CSR project implementation.
  Develop an accepted and long-term strategic plan/set of priorities for targeted communities.

Project Management And Implementation Of CSR Initiatives

• Apply best practices in project management to ensure efficient and effective implementation of CSR programs.
• Establish and manage project timelines, budgets, and resource allocations to achieve strategic goals.
• Ensure CSR initiatives are executed with high quality and within defined timeframes.
• Oversee the upgrade of physical infrastructure of adopted projects.
• Liaise with relevant stakeholders (internal and external) in the procurement process for adopted in line with established procedures.
• Organize training programs where required.
  Ensure project Risk Mitigation and Reporting.

Stakeholders Engagement

• Build and maintain strong relationships with key stakeholders, including government bodies, NGOs, community leaders, and internal teams.
• Act as a brand ambassador to represent Airtel Nigeria in external CSR forums, partnerships, and initiatives.
• Collaborate with cross-functional teams to ensure alignment between CSR and business objectives
• Serve as internal resource and external representative on CSR matters.
• Ensure compliance with National Policies
• Act as liaison between the organization and representatives of host communities and government agencies associated with Airtel's CSR projects and programs
  Work with HR, Internal Communications and Employee Engagement change teams to develop communications and employee involvement plans as needed.

Monitoring And Evaluation

• Develop and implement metrics to monitor the effectiveness and impact of CSR initiatives.
• Conduct regular evaluations to ensure initiatives are achieving desired outcomes and recommend improvements as necessary.
• Provide periodic reports on CSR activities and their impact to internal and external stakeholders.
• Develop monthly and annual reports on CSR activities.
  Monitor competitor CSR activities and prepare peer review reports as required.

Others

• Monitor Employee Philanthropy Scheme Activities and implement CSR projects within contribution
• Review project proposals, applications, respond to, and prepare recommendations to the Director Corporate Communications
  Maintain and update a centralized database of reputable non-governmental organizations (NGOs), charitable organizations, and other key development partners.

Qualifications

• Minimum of 8–10 years of experience in Corporate Social Responsibility or related fields, with at least 3 years in a managerial role.
• A minimum of Second-Class Lower Degree in Social Sciences, Environmental Studies, or any other discipline
• A master's degree or professional certification in CSR, Sustainability, or related disciplines is an added advantage.
• Strong understanding of CSR frameworks, including sustainability and social impact measurement.
• Excellent project management skills, including the ability to handle multiple projects simultaneously.
• Exceptional communication, presentation, and interpersonal skills.
• Proven ability to build and maintain relationships with diverse stakeholders.
• Analytical and problem-solving skills to evaluate the impact of CSR initiatives.
• A track record of developing innovative and impactful CSR programs
• Aware of social issues and trends globally and within sphere of responsibility
• Negotiation skills and commercial awareness
• Excellent writing skills
• Team player with high personal standards and goal oriented
• Cultural sensitivity, culturally aware and adept at working across multiple geographies
• Passion for social development and sustainability.
• Strategic thinker with a results-driven mindset.
• Collaborative leader with the ability to inspire and motivate teams.
  High ethical standards and a commitment to corporate citizenship.

How To Apply

To apply for the ongoing Airtel job recruitment, visit the job APPLICATION PORTAL to submit your application

Deadline: February 3, 2025

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Yesterday

J

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Mid level
• Experience Length : 8 years

JOB TITLE: Enterprise Service Account Manager

Job Details

• Implementation the CSM (Client Service Management) Organization & SAM Strategy for the Airtel Enterprise Services with the customers.
• Implementation of Network Performance Measures & Undertake Periodic Reviews of Customer network Performance.
• Deliver Root cause analysis following major outage, based on data provided by the NOC and L2 operations.
• Identify and Deploy Measures to Improve Service Levels (SIP).
• Develop & Nurture Relationships with relevant people at Client Organization.
• Organize a monthly service review with corporate customers, share monthly reports on outages versus SLA, network usage, capacity planning, changes, advise customers.
• Identify opportunities to shore up recurring revenue opportunities in collaboration with account manager.

Qualifications

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• Bachelor's Degree in a management field: Master's degree will be an added advantage.
• Years of experience: 8-10 years of technical operations and Customer Facing experience.
• Good knowledge of CX and Enterprise Business an added advantage.
• Good Communication skills & mandatory fluency in OPCO local language.
• Customer Focus and Customer first attitude.
• Commercial acumen o Perseverance and go getter attitude.
• Collaborative relationships building & working.
• Self-Management and Personal Development.
• Analytical skills – use of facts & data, problem solving/solution orientation.
• Proficient in MS Office.
• Understanding of Telco Products & connectivity medium (Fiber, RF, Satellite etc).
• Understanding of Telco Network Operation, IPs, routing etc.
• Speaking local language as well, located in-country.

How To Apply

To Apply For The Ongoing Airtel Job Recruitment, Visit APPLICATION PORTAL To Submit Your Application

Deadline: January 16, 2025

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Today

Lagos Full Time

Mining, Energy & Metals NGN 600, ,000

Easy Apply

We are looking for a motivated Network Engineering / Cloud / PCN Services (Office) – Level 1 professional to provide first-line support for office-based network, cloud, and private communication network (PCN) systems. This entry-level role will assist with troubleshooting connectivity issues, supporting cloud-based applications.

• Minimum Qualification : Degree
• Experience Level : Mid level
• Experience Length : 3 years

Responsibilities:

• Provide first-level technical support for office network and cloud services.
• Troubleshoot and resolve connectivity, Wi-Fi, and LAN-related issues.
• Support users with cloud applications (Microsoft 365, Google Workspace, and Azure/AWS basics).
• Assist in monitoring PCN and telecom services, escalating issues as needed.
• Perform basic configuration of routers, switches, and office network devices under supervision.
• Document incidents, service requests, and solutions in the IT helpdesk system.
• Support the implementation of system patches, updates, and office IT upgrades.
• Ensure compliance with IT security and organizational standards.
• Expected Service Delivery Expertise for Infrastructure Support
• To ensure effective service delivery, the contractor is expected to follow the resource guide.
  If additional related services, which may not have been captured in the list of services provided above, are required, charging for such services will be as jointly agreed to by the company and vendor.

Requirement:

• HND/Bachelor's degree in IT, Networking, Computer Science, or a related field.
• Minimum of 3-5 years' experience in network, telecom, or cloud support.
• knowledge of LAN/WAN, VPN, Wi-Fi, and VoIP technologies.
• Familiarity with cloud services (Azure, AWS, or Google Cloud fundamentals).
• Understanding of PCN/telecom basics is an advantage.
• Relevant certifications (CompTIA Network+, CCNA, or Cloud Fundamentals) are a plus.
• Strong problem-solving and communication skills.
• Ability to work collaboratively in a team environment.

Today

Lagos Full Time

Energy & Utilities NGN 1,200,000 - 1,500,000

Easy Apply

The Network Engineering / Cloud / PCN Services Specialist (Field – Level 3) will provide senior-level technical leadership and onsite support for network, cloud, and private communication network (PCN) infrastructure at field locations such as Escravos and Agbami. This role is responsible for ensuring the availability, performance, etc

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 10 years

Responsibilities:

• Provide advanced onsite support for field network infrastructure, cloud services, and PCN systems.
• Lead troubleshooting and resolution of escalated network, connectivity, and telecom issues.
• Oversee configuration, optimization, and maintenance of routers, switches, firewalls, and wireless systems.
• Ensure high availability and resilience of field connectivity for operational and production systems.
• Support and monitor cloud-based and hybrid IT services used in field operations.
• Implement and enforce cybersecurity, network segmentation, and PCN/OT security controls.
• Conduct regular health checks, audits, and performance reviews of field network systems.
• Collaborate with corporate IT, engineering, and vendors to ensure alignment with enterprise standards.
• Document solutions and workflows, and provide training for junior and intermediate field support staff.
  Drive improvements in field IT infrastructure reliability, redundancy, and disaster recovery planning.

Requirements:

• Bachelor's degree in Computer Science, Networking, Telecommunications, or a related field.
• Minimum of 10+ years' experience in network engineering, cloud services, and PCN/telecom support.
• Strong expertise with Cisco/Juniper networking, VPNs, firewalls, and VoIP systems.
• Experience with cloud platforms (Azure, AWS, or GCP) and hybrid integrations.
• Solid knowledge of PCN/OT networks, cybersecurity, and industry best practices.
• Field experience in oil & gas or industrial operations (Escravos, Agbami, or similar environments).
• Relevant certifications (CCNP/CCIE, Cloud Architect, or Network Security) are highly preferred.
• Strong analytical, troubleshooting, and leadership skills.
• Ability to work in challenging field environments with minimal supervision.

Today

Lagos Full Time

Energy & Utilities NGN 600, ,000

Easy Apply

The Network Engineering / Cloud / PCN Services Support Analyst (Field – Level 1) will provide entry-level onsite support for network, cloud, and private communication network (PCN) infrastructure, including vessel tracking services in field operations. This role focuses on first-line troubleshooting, monitoring, and ensuring reliable connectivity

• Minimum Qualification : Degree
• Experience Level : Mid level
• Experience Length : 3 years

Responsibilities:

• Provide first-level technical support for field-based network, cloud, PCN, and telecom systems.
• Monitor vessel tracking services and ensure accurate data transmission.
• Assist in troubleshooting connectivity, Wi-Fi, LAN/WAN, and VoIP issues in the field.
• Perform basic configuration, testing, and maintenance of field network equipment under supervision.
• Log incidents and service requests in the helpdesk/ticketing system and escalate as needed.
• Support monitoring of field IT and communication systems for performance and security alerts.
• Assist with field network installations, upgrades, and routine maintenance tasks.
• Ensure compliance with safety, IT governance, and organizational standards.
• Provide user support for cloud-based applications and remote access systems.
  Document procedures, solutions, and known issues for knowledge sharing.

Requirements:

• HND/Bachelor's degree in IT, Networking, Telecommunications, or a related field.
• Minimum of 3-5 years' experience in IT/network/field support.
• understanding of networking concepts (LAN/WAN, VPN, Wi-Fi, VoIP).
• Familiarity with cloud applications (Microsoft 365, Azure, or AWS basics).
• Awareness of vessel tracking or GPS-based systems is an advantage.
• Relevant certifications (CompTIA Network+, CCNA, or Cloud Fundamentals) are a plus.
• Strong communication, problem-solving, and teamwork skills.
• Willingness to work in challenging field environments and learn from senior engineers.