Customer Administrative Support Officer

Lagos, Lagos NGN200000 - NGN300000 Y Care Hearted

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Job Description

Job Overview:

We are seeking a dedicated and adaptable Customer Administrative Support Officer to join our dynamic team. This role will primarily involve supporting the parent company's customer service operations, with the flexibility to work across various businesses and brands under the parent company umbrella.

The ideal candidate must have prior experience in customer service, possess exceptional communication and problem-solving skills, and be comfortable using modern technology and software. This is a remote role that requires access to reliable internet, electricity, and a personal laptop or computer.

Key Responsibilities:

  • Serve as the first point of contact for customers across various subsidiaries.
  • Handle customer inquiries, complaints, and feedback professionally via phone, email, and live chat.
  • Provide accurate, timely information and solutions to customers across different company accounts.
  • Maintain a consistent and high-quality customer experience aligned with each brand's values.
  • Update and manage customer records across systems using CRM and other platforms.
  • Escalate complex issues to relevant departments or management as required.
  • Collaborate with team members and departments across multiple businesses under the parent company.
  • Monitor customer trends and report recurring issues to improve service processes.
  • Stay updated on product or service offerings of the different companies you will support.

Requirements:

  • Proven experience (minimum 1-2 years) as a Customer Service Representative or in a similar client-facing role.
  • Strong verbal and written communication skills.
  • Tech-savvy with the ability to learn and use CRM software, communication tools, and cloud-based platforms.
  • Must have a working computer or laptop, reliable high-speed internet, and uninterrupted electricity.
  • Ability to multitask and adapt to the different customer service standards of multiple businesses.
  • High attention to detail and commitment to excellence.
  • Ability to work independently and as part of a remote team.
  • Flexible and open to supporting various shifts and business needs.

Your Schedule

  • Full-time role with flexible shift patterns
  • Weekend availability required every other weekend for emergency support only
  • Smooth shift handovers and support from SMEs provided

Why Work With Us?

  • Work with a multi-brand team making a real difference
  • Be part of a supportive and remote-first work culture
  • Learn cross-functional skills across care, transport, and tech sectors
  • Onboarding, templates, and SME support always available
  • Room to grow and shape your role as the team evolves

Ready to join the team that holds everything together behind the scenes?

Apply now and help us support the people who support everyone else

Job Type: Full-time

Pay: ₦250,000.00 per month

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Administrative Assistant

Lagos, Lagos NGN43112 Y US Embassy

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Job Description

The U.S. Mission to Nigeria comprises of the Embassy in Abuja, FCT, and the Consulate General in Lagos. U.S. Consulate General Lagos is the Mission's representative to the Nigerian people in the southern region.

We are recruiting to fill the position below:

Job Position: ?Administrative Assistant

Announcement Number: Lagos

Job Location: Lagos

Employment Type: Full Time

Hiring Agency: Consulate General Lagos

Summary

  • The U.S. Consulate General Lagos, Nigeria is seeking eligible and qualified applicants for the position of Administrative Assistant in the Management Office.

Duties

  • Serving as the Administrative Assistant (AA) in U.S. Consulate General Lagos General Services Section (GSO), Incumbent supports the American Supervisory General Services Officer (S/GSO) in providing and overseeing a full range of services in support of the International Cooperative Administrative Support Services (ICASS) GSO structure to the 7 agencies and their 85 American Direct Hires, 18 Eligible family members and over 310 Locally Employed Staff positions represented at US Consulate General, Lagos. Incumbent reports directly to the S/GSO.

Educational Qualifications

  • Two (2) years of full-time college or university studies in Secretarial Administration, Business Administration, Social Sciences or Arts is required

Experience:

  • Five (5) years of progressively responsible accounting, administrative and secretarial experience is required.

Requirements:

  • All selected candidates must be able to obtain and hold a non-sensitive security clearance.
  • All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
  • Selected candidate must be able to begin working within a reasonable period of time (6 weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Job Knowledge:

  • Knowledge of commercial business administration standards in office administration and maintenance is required. Knowledge of accounting procedures and methods is required.

Skills And Abilities:

  • Must have strong computer skills and be proficient in MS Office - Excel, Outlook and Word are used daily. Must have strong customer relations and customer skills. Organizational skills are required.

Salary

USD 43,112 / Per Year

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administrative assistant

Lagos, Lagos NGN1800000 Y Tusen Consuting Ltd

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Job Description

We seek a highly organized and reliable individual to provide general administrative support and ensure the smooth operation in a health facility.

Key Responsibilities

  • Perform a wide range of administrative duties to support day-to-day operations.
  • Manage office communications, including answering phones and responding to emails.
  • Organize and maintain both digital and physical filing systems.
  • Assist with scheduling and coordination of meetings, appointments, and events.
  • Maintain office supplies and assist with general office upkeep.

Specification

  • At least 1 year of proven experience in an office or administrative support role.
  • Must reside close to Ikeja and its environs
  • Strong organizational, time-management, and multitasking abilities.
  • Proficiency with standard office software (e.g., Microsoft Office Suite).
  • Excellent communication and interpersonal skills.

Monthly salary: N150,000 gross

Job Type: Full-time

Pay: ₦150,000.00 per month

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Administrative Assistant

Lagos, Lagos NGN750000 - NGN1500000 Y Flexile Investments and Technologies Limited

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Job Description

Today

Administrative Assistant
Flexile Investments and Technologies Limited
Admin & Office

Lagos Full Time

Real Estate NGN 75, ,000

Easy Apply

Job Summary

We are seeking a proactive and organized Administrative Assistant. The ideal candidate will handle administrative tasks, manage office operations, and provide excellent support to ensure smooth day-to-day activities. This role requires strong organizational skills, attention to detail, and a professional demeanor.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 2 years
Job Description/Requirements

Responsibilities:

  • Provide administrative support to management and staff, including scheduling meetings, managing calendars, and coordinating appointments.
  • Handle incoming emails and correspondence, directing inquiries to the appropriate personnel.
  • Maintain and organize office records, files, and documents, ensuring confidentiality and accessibility.
  • Prepare reports, presentations, and other documents as requested using Microsoft Office tools.
  • Assist in organizing company events, meetings, or training sessions.
  • Perform data entry, update databases, and maintain accurate records.
    Ensure compliance with company policies and procedures while maintaining a clean and organized office environment.

Requirements:

  • Minimum of a B.Sc. in Business Administration, Secretarial Studies, or a related field.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong organizational and multitasking skills with keen attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Ability to work independently and as part of a team.
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administrative assistant

Lagos, Lagos NGN104000 - NGN130878 Y Bradfield Consulting

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Job Description

Job Title: Administrative Assistant

Location: IKEJA, LAGOS STATE

Employment Type: Full-Time

About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The successful candidate will play a key role in supporting daily operations, ensuring smooth office functions, and providing administrative support to management and staff.

Key Responsibilities

  • Provide general administrative and clerical support including mailing, scanning, and filing.
  • Maintain and update records, databases, and filing systems.
  • Manage correspondence (emails, memos, and phone calls).
  • Schedule and coordinate meetings, appointments, and travel arrangements.
  • Prepare reports, presentations, and documentation as required.
  • Assist in managing office supplies and inventory.
  • Perform other related duties as assigned.

Requirements

  • Minimum of OND/HND/Bachelor's degree in Business Administration, Office Management, or a related field.
  • Proven experience as an Administrative Assistant or similar role.
  • Strong organizational and multitasking abilities.
  • Excellent communication skills, both written and verbal.
  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
  • Ability to maintain confidentiality and work with minimal supervision.

What We Offer

  • Competitive salary and pension, HMO, Leave allowance and 13th months
  • Professional growth and development opportunities.
  • A supportive and dynamic work environment.

How to Apply

Interested candidates should send their CV to

Job Types: Full-time, Permanent

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Administrative Assistant

Lagos, Lagos NGN1500000 - NGN3000000 Y University of Lagos African Multiple Research Centre (AMRC)

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Job Description

The University of Lagos African Multiple Research Centre (AMRC) is a centre within the Institute of African and Diaspora Studies (IADS), a reputable research institute at the University of Lagos, committed to advancing excellence in cutting-edge research and innovation.

Applications are invited from suitably qualified candidates to fill the position below:

Job Position: Administrative Assistant

Job Location: Lagos

Employment Type: Contract (3years)

Position Summary

  • The Centre is seeking a highly organized and proactive Administrative Assistant to join our team.
  • The ideal candidate for the post should normally possess 5 Credits, including English and Mathematics at one sitting (SSCE/WASSCE).
  • He/She will provide essential administrative support to ensure the smooth operation of daily activities within the organization.

Key Responsibilities

  • Handle day-to-day administrative tasks to support office operations.
  • Maintain accurate filing systems (physical and electronic) for easy retrieval of documents.
  • Provide clerical support including typing, photocopying, and scanning documents.
  • Maintain confidentiality and uphold organizational policies at all times.
  • Assist in scheduling meetings, preparing agendas, and maintaining records.

Qualifications & Experience

  • 5 Credits, including English and Mathematics at one siting (WASSCE/SSCE or equivalent) is required.
  • Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).
  • Strong organizational, communication, and interpersonal skills.
  • Ability to multitask, prioritize, and work with minimal supervision.
  • High level of integrity, confidentiality, and professionalism.

Method of Application

Interested and qualified candidates should ubmit an application letter, a comprehensive curriculum vitae, names and addresses of three (3) referees and copies of relevant credentials to:

Deputy Director,

Institute of African and Diaspora Studies (DD/IADS),

J.P. Clark Centre, Behind Senate Building,

University of Lagos,

Akoka, Lagos.

OR

send resume to the Job Position as the subject of the email. E.g "POSITION APPLIED FOR – YOUR NAME IN CAPITAL LETTERS".

Note

  • The University of Lagos African Multiple Research Centre (AMRC) is an equal opportunity centre, and Female applicants are particularly encouraged to apply.
  • Only shortlisted candidates will be contacted.
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Administrative Assistant

Lagos, Lagos NGN1408000 Y Kennedia Consulting

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Job Description

  • Assist with day-to-day administrative tasks, including filing, data entry, and record-keeping.
  • Manage calendars, schedule appointments, and coordinate meetings.
  • Prepare and distribute correspondence, memos, and reports.
  • Handle incoming calls and emails, and respond to inquiries.
  • Coordinate travel arrangements and accommodations for staff.
  • Assist with event planning and coordination.
  • Order office supplies and maintain inventory levels.
  • Assist with project management tasks, such as tracking deadlines and deliverables.
  • Provide support to managers and employees as needed.
  • Perform other administrative duties as assigned.

Job Type: Full-time

Pay: Up to ₦117,000.00 per month

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Administrative Assistant

Lagos, Lagos NGN600000 - NGN1200000 Y Bridget Platinum Insurance Brokers Limited

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Job Description

Company Description

Bridget Platinum Insurance Brokers Limited, established in 2018, is a leading insurance broking firm registered and regulated by NAICOM RBC 968. We are dedicated to providing high-quality insurance products and unmatched customer service to diverse clients, including banks, schools, and individual clients. Our services range from a variety of insurance policies to consultancy services in risk management and claim recoveries. Our team of experts is renowned for excellent client relationship building and effective communication, ensuring clients receive the most suitable coverage for their needs. For more information, visit our website:

Role Description

This is a full-time on-site role located in Lagos for an Administrative Assistant. The Administrative Assistant will handle day-to-day administrative tasks, including executive administrative assistance, general clerical duties, and maintaining effective phone etiquette. The role involves regular communication with clients, ensuring smooth office operations, and supporting the executive team.

Qualifications

  • Skills in Administrative Assistance and Clerical Skills
  • Phone Etiquette and strong Communication skills
  • Executive Administrative Assistance experience
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite
  • Ability to work well both independently and in a team environment
  • Previous experience in insurance or financial services is a plus
  • Bachelor's degree in Business Administration or a related field preferred
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Administrative Assistant

Lagos, Lagos NGN1200000 - NGN2400000 Y Pruvia Integrated Limited

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Job Description

Today

Administrative Assistant
Pruvia Integrated Limited
Admin & Office

Lagos Full Time

Real Estate USD Negotiable

Easy Apply

Job Summary

The Administrative Assistant will provide administrative support to ensure the efficient operation of the office. This role involves managing day-to-day tasks, coordinating activities, and maintaining confidentiality.

  • Minimum Qualification : OND
  • Experience Level : Entry level
  • Experience Length : 1 year
  • Working Hours : Full Time
Job Description/Requirements

Responsibilities:

  • Scheduling and Coordination: Manage calendars, schedule appointments, and arrange meetings. Coordinate travel itineraries, bookings, and expense reports.
  • Communication: Handle incoming and outgoing correspondence (emails, letters, faxes). Respond to inquiries, redirect calls, and take messages.
  • Document Management: Prepare, edit, and format documents, reports, and presentations. Maintain accurate records, files, and databases.
  • Office Management: Order supplies, manage inventory, and track expenses. Ensure office equipment is in good working order.
  • Support and Assistance: Provide support to colleagues and executives. Assist with special projects and tasks as needed.
  • Organisational Tasks: Maintain organised filing systems (physical and digital). Ensure compliance with office policies and procedures.
    Confidentiality: Handle sensitive and confidential information with discretion.

Requirements:

  • OND/BSc. /BA in business administration, secretarial duties or any related field
  • 1 – 2 years' experience in administration or office management
  • Strong organisational and time management skills
  • Excellent communication and interpersonal skills
  • Proficiency in office software (MS Office, Google Workspace, especially Microsoft Excel).
  • Attention to detail and ability to multitask.
  • Ability to maintain confidentiality and handle sensitive information.
  • Must be Computer Savvy.
  • Must reside within Ikeja or in its immediate environs.
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Administrative Assistant

Lagos, Lagos NGN300000 - NGN450000 Y Phillips Outsourcing

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Job Description

  • The ideal candidate provides accommodation services that match the local characteristics for expatriate and business travel employees, enabling them to work efficiently.

Responsibilities

  • Develop Local Accommodation Policies: Define room allocation rules, service standards, etc.
  • Timely and accurately complete the disclosure of local accommodation contracts, and register and maintain dormitory resources in the eAdmin system.
  • Handle accommodation requests from local employees, allocate accommodation resources, and manage daily accommodation services.
  • Continuously improve accommodation service satisfaction through timely and standardized service provision and supplier contract management.
  • Accurately and timely apply for and pay accommodation-related expenses, maintain dynamic updates of accommodation resources, and ensure consistency between accounts and actuals.

Requirements

  • Familiar with the processes and rules of the accommodation business, capable of formulating local accommodation rules based on local
  • Effectively communicate and coordinate with various stakeholders in daily local accommodation business, mobilize the enthusiasm of all parties, and jointly improve the quality and efficiency of accommodation services
  • Able to identify, analyze, understand, and resolve issues related to local accommodation business.
  • Capable of responding promptly and quickly addressing the needs and problems of local accommodation business.
  • Preferably with experience in the hotel industry.
  • Proficient in using office software and able to quickly master internal enterprise management systems or application software.
  • Proficiency in English/Other Common Languages (French, Spanish, Arabic, etc.)
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