150 Jobs in Lagos
Graduate trainee Engineer
Posted 1 day ago
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The Graduate Sales Engineer role is a developmental program designed to train and progress future engineering and business leaders in Emerson. The candidate will undergo formal and on the job trainings in technical and commercial domains.
Rate of progress will be driven by personal effort and ability to demonstrate your capability. Progression will be determined by individual performance, including the demonstration of unfailing commitment to deliver on assigned responsibilities. Collaboration and willingness to learn are the key success factors for this role.
**In this role, your responsibilities will be**
+ Participate actively in developmental programs and gain the right skill sets.
+ Excellent delivery of all internship projects
+ Support and collaborate with and support service and sales team and LBPs in the region
+ Work closely with service engineers, sales/business development team to improve our service delivery and sales figures in Nigeria.
+ Support the development and implementation of sales and service strategies for the region that deliver above market growth rates.
+ Work closely with other Emerson Business Units and maximize pull-through content
+ Develop long-term relationships within customer accounts to ensure awareness of the capabilities of all Business Units and Emerson Automation Solutions
+ Improve customer satisfaction by finding solutions to their needs
+ Keep up to date with developments in products, industries and market trends.
+ Ensure Emerson Ethics and trade compliance procedures are strictly followed with all business transactions
+ Keep up to date with developments in products, industry and market trends.
+ Maintain record of business activity as per Emerson record retention policy
+ Do business strictly in compliance with Emerson's ITC policies.
**Who you are**
+ Age: Not older than 26 years.
+ Action oriented
+ committed
**For this role, you will need:**
+ Educated to degree level in an engineering discipline with major in either electrical/electronic, chemical, mechanical engineering, or sciences such as physics, chemistry, geology or computer science with a minimum of second class upper from a recognized university.
+ Proficiency in computer skills in Microsoft Office Suite products
+ Must have completed the mandatory national service program (NYSC) or must have received a discharge or exemption certificate by September 2025
+ Fluent in English
**Preferred qualifications that set you apart:**
+ 0-2 post graduate work experience.
+ Oil & gas industry experience is a plus
+ Excellent presentation skills
+ Excellent performer with a passion to achieve positive business results
+ Curiosity and desire to learn and expand skill set
+ Flexible, adaptable, and open to change
+ Good organizational and efficiency skills
+ Highly ethical with convincing level of integrity
**Our Culture & Commitment to You!**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.
**Requisition ID** : 25023130
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Connections Planning Manager
Posted 1 day ago
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**Job Title:** Connections Planning Manager
**Lev** **el:**
L5A
**Reports To:**
Head of Consumer Planning - Southern, West and Central Africa
**About us:**
With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
**About the Function:**
Our Marketing team are creators, helping to build and nurture some of the world's most loved brands. We craft amazing connections with people around the world to celebrate our brands' legacies and reimagine them for the world today, and into the future.
Everything we do is underpinned by a deep understanding of our consumers, behaviours, trends, and technologies. Using our genius and creativity, we unlock our brands' uniqueness, understand their purpose, and put them at the heart of celebrations everywhere. Together, we're celebrating diversity and challenging stereotypes through our advertising and marketing. Wherever your talents lie, from Design to Consumer Planning, you'll be celebrated and supported in our inclusive culture.
**About the team:**
Diageo is a global organisation with over 28,000 talented people and a presence in 180 countries. Across our 21 markets, our brand portfolio represents our biggest strength, and our biggest passion. Be it our global giants, local stars, or premium brands, we use our vision, creativity, and courage to drive the growth of our products worldwide. We invent strong brands for today and for the future, upholding the quality of our products and taking personal accountability for both the history and for the future of our brands.
Africa businesses account for over 10% of Global Diageo revenue, with a workforce of more than 6,000employees. We create wealth both directly through our operations and indirectly through our broader value chains where we support development and growth in partnership with businesses and communities.
We are committed to delivering sustainable **performance** and our vision is to be destination of choice for Diageo investment. We are building a track record of attracting, retaining, developing, and exporting best-in-class diverse talent for Diageo and unleash **people** to deliver great performance. We are a force for good in communities and care about the **plane** t with focus on water, farming, and education among others, which are the most critical components for our communities.
Today, Africa is a predominantly beer region and we will continue to growth beer fast. We also recognise an even greater opportunity in spirits and recently reorganised our business to put focus on transformingand accelerating spirits to double its current revenue through the SWC organisation.
Financial:
Double NSV by 2030
**About the role:**
Southern, West and Central Africa (SWC) covers more than 14 countries across Southern, Central and West Africa. It has statutory presence in 7 countries including two listed companies (Ghana and Seychelles) and one JV (Angola) and oversees manufacturing in four countries. It also manages partnerships to manufacture and distribute the Diageo portfolio across around 35 countries in Sub Saharan Africa. It manages a full TBA portfolio: beer, RTD's (Ready-To-Drinks), local spirits, international spirits and top end luxury spirits.
The countries' economies vary significantly and present different levels of opportunity and challenge for business growth as well as language diversity. There is a high level of volatility across the countries and fierce competition within the beer and spirits portfolio given Africa has the largest vibrant and growing LPA -34 consumer base.
In Diageo Africa context, the margin profile is attractive, with a higher focus on spirits and outsourcing of beer manufacturing. Our extensive and exciting brand portfolio serves consumers across diverse demographics and delivers against consumers' in-culture premiumisation experiences.Our extensive and exciting brand portfolio serves consumers across diverse demographics and occasions and deliversagainst consumers' in-culture premiumisation experiences. It is also well positioned to tap into future trends.
Distributor and creative partnerships are critical for driving growth for this remit as well as strategic choices to be made on portfolio, production, logistics and route to market.
Given its scale and margin profile, SWC is critical for the success of Diageo in Africa; there is also significant scope of business expansion - new territories, new categories and new routes to market.
Purpose of Role
The role of the Consumer Planning team is to proactively provide a holistic, end-to-end view of the growth opportunities in our market and to guide the development of interventions to harness these opportunities from a culture, consumer and shopper point of view. This team is expected to uncover deep penetrating insights about occasions, purchasing and consumption behaviours and use these insights to inspire marketing strategies and plans which ensure we drive purchase through all channels.
This role is responsible for transforming how our brands connect with consumers efficiently and effectively. The role will implement the key principles of the Connections Planning Model and deliverworld class data-driven connection plans for our brands that are activated brilliantly working seamlessly with the category brand teams.
**Role Responsibilities:**
- Provide leadership to the connections planning process (with media agency and brands) and delivery of key outputs i.e. A fully integrated connection plan that marries creative and media placement and operates 100%, 'no dead ends' across the consumer journey.
- Ensure appropriate use of data, & insight as part of the connections planning process, to understand local business challenges and opportunities and translate them into briefs, as well as predict trends and campaign impact
- Influencing and building capability in order to drive effective media strategy that delivers category and brand growth.
- Work in collaboration with senior stakeholders to influence media investments decisions.
- Lead continuous measurement, evaluation and improvement of the connections plans for all strategic brands with quarterly reviews with the Marketing Leadership Team
**Experience / skills required:**
- 4 years of integrated media or connections planning experience, with strong social and digital media experience
- Demonstrated ability to think strategically, stay on the pulse of competitive and market activities, as well as industry trends
- Successful and productive relationship management with agency partners
- Strong drive and determination. A track record of beta testing & optimization.
- Expert at dealing with ambiguity and complexity and proactively uses these moments to display leadership and take control
- A master at influencing skills across all levels of the organization to build belief in others and drive action
**Strategic thinking** - A strategic and visionary leader able to make bold strategic choices that deliver for the short and long term.
**Commercial a** **cu** **m** **en** - An understanding of business end to end and providing robust counsel to executive team.
**Perfor** **mance dri** **v** **en** - Has an acute focus on performance and results, is highly accountable and determined to win.
**Agile** - Demonstrates pace and urgency, responding quickly to emerging threats and opportunities,
**Influencing** - can navigate a matrix organisation and build brilliant relationships internally and externally.
**Personally resilient** - able to maintain emotional balance in the face of pressure and high-performanceexpectation.
**Externally focus** **ed** **-** Great external radar to spot opportunities and challenges and strongly networked into key communities of experts to understand market and legislation trends.
**Inv** **es** **t** **in Talent** - Track record of leading leaders and ability to build and nurture high performing teamsand insightful into what drives performance.
**Flexible Working Statement:**
Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one
**Rewards & Benefits Statement: TE**
**Diversity statement:**
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
_If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._
**Worker Type :**
Regular
**Primary Location:**
Lagos HQ
**Additional Locations :**
**Job Posting Start Date :**
2025-05-09
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
Driver (Spy Police)
Posted 1 day ago
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**What will I be doing?**
As a Driver, you will provide a transportation service to Guests and visitors as requested, where safety, cleanliness, and superior customer service are always included. A Driver contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Welcome Guests on arrival and assist with their luggage
+ Maintain frequent contact with regular Guests and visitors
+ Providing safe, courteous, and secure transportation for hotel guests, VIPs, and staff
+ Perform routine vehicle checks and ensure vehicles are clean, roadworthy, and guest-ready.
+ Maintaining accurate trip logs and adhering to hotel safety and security policies at all times.
+ Support the security team with surveillance patrols, access control, or incident response as needed.
+ Stay current on all hotel services, as well as VIP requirements and special events
+ Demonstrate current knowledge of external locations, attractions, and landmarks in the vicinity.
+ Comply with all hotel security, fire regulations, and Health and Safety legislation
+ Project a professional manner with an emphasis on hospitality and guest service
**What are we looking for?**
Drivers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
+ A minimum of 2 years of previous experience working as a driver, preferably in the hotel, leisure, or retail sector
+ Knowledge of first aid and CPR.
+ Knowledge of defensive driving techniques and road safety regulations.
+ Strong communication and interpersonal skills with a guest-focused approach.
+ Basic security awareness and willingness to support emergency response protocols.
+ Impeccable personal presentation with good communication skills
+ Calm, courteous, and discreet
+ Possession of a clean driving license/record
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Excellent communication skills
+ Good organisational skills
+ A good knowledge of the local area
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Driver (Spy Police)_
**Location:** _null_
**Requisition ID:** _HOT0BRW9_
**EOE/AA/Disabled/Veterans**
Director, Tax - Africa OU
Posted 1 day ago
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This position requires the ability to interpret, analyze and apply increasingly complex foreign tax provisions having a material impact on the Company's ETR and EPS. You will need to work with the Africa Operating Unit (AOU) Finance Leadership Team as well as AOU Public Affairs associates to analyze the in-depth impact of any potential legislative or regulatory changes in the region. Such analysis is used to assist them in determining the focus of their advocacy efforts. These potential legislative and regulatory changes may have a material impact on KO's effective tax rate (ETR) and earnings per share (EPS).
The role requires someone who is seen as a subject matter expert both inside and outside the Company, such as with KO's advisors and local tax auditors, and who can communicate very complex calculations and principles to non-subject matter experts.
**What You'll Do for Us:**
+ **Handle** all tax matters (corporate income, VAT and other indirect as well as payroll taxes) for French-speaking jurisdictions in Africa (e.g., Ivory Coast, Morocco) as well as several English-speaking jurisdictions in West Africa (e.g., Nigeria, Ghana), with flexibility to, at times, cover jurisdictions elsewhere in the African geography.
+ **Liaise** with the Tax Counsel covering these jurisdictions but will have increasing responsibility for day-to-day tax matters in the geography with a large amount of autonomy for related decisions.
+ **Coordinate** proactively with field finance, operations and legal professionals for identifying and addressing local tax matters. This role is, in essence, the 'feet on the street' for the Tax Counsel. As such, building relationships and trust with local field personnel is a key component of this role.
+ **Manage** local tax audits, both direct and indirect tax as well as payroll related. In this role, this position will work with / influence local finance / tax personnel and will also work with outside advisors in determining audit strategy and in dealing directly at times with local tax officials.
+ **Oversee** the preparation and filing of income and VAT tax returns in collaboration with local LECs and the Center of Excellence.
+ With regards to indirect taxes, this role will manage VAT payments by local affiliates with an eye to reducing VAT exposure (or lengthy outstanding receivables) to the extent possible.
+ In the AOU, the TCCC organization has a mix of service companies, branches and representative offices, which requires this position to regularly work with locals to examine the appropriateness of the local structure - this includes an analysis of activities conducted in the relevant jurisdictions and determining, where applicable, whether and at what point local service companies are required.
+ **Collaborate** with the Tax Counsel covering the region on local M&A initiatives and any local tax-related litigation.
+ **Contribute** to addressing transfer pricing issues in the region **Support** relevant associates Senior Director, Global Reporting and Strategic Tax Initiatives in compiling information for and submitting local country-by-country reports as well as assisting relevant associates in gathering and compiling requests from local tax authorities.
+ **Assist** the Tax Counsel on new global product initiatives, such as the roll out of new alcohol products.
+ **Develop** the tax matters of the local LECs who handle such tax matters in the jurisdictions which they support. The position also requires the ability to teach others outside of the Tax Department at many levels about complicated tax issues.
+ **Focus** on short-, mid- and long-term strategies. For instance, many of the issues that this position will face will be of the shorter-term day-to-day type, but they will also deal with longer term strategic matters such as the structuring of local legal entities, M&A initiatives, preparing for local tax audits and other matters.
+ **Manage** responsibilities across numerous jurisdictions with diverse tax systems, addressing issues that materially impact financial statements.
**Qualifications?& Requirements:**
+ 10+ years in the Consumer Products industry with responsibility for indirect and direct tax matters and managing foreign income and indirect tax controversy in the regions covered by the position.
+ Fluency in English required; additional fluency in French highly desired. Build strong relationships with Field personnel across many functions to identify and address complex income and indirect tax issues across a wide geography of diverse jurisdictions. Manage tax audits in jurisdictions for which they are responsible. Work on a variety of strategic projects across the geography with Tax Counsel.
+ Communication Focus:
+ This role will need to be able to regularly communicate with KO associates across geographies and functions as well as with outside consultants who are assisting with local tax issues, audits, transfer pricing issues and local tax documentation requirements.
+ This role will also need to influence, teach, and review associates across KO geographies and functions on a regular basis on a variety of income and indirect tax matters.
+ There will be many occasions where this role will need to communicate to all levels of KO, at times communicating information that is not consistent with the desires of the business (e.g., when what the business wants to do creates tax issues). Such communication will require a great deal of tact while also the resolve to stand by their positions and support them with their analyses.
**What We Can Do for You:**
+ **Purpose Driven:** Purpose driven approach that empowers our people to protect the environment and communities we serve while delivering safe & quality products.
+ **Global Connections:** Allows you to develop, enhance and maintain global connections that allow us to move faster and learn from others.
+ **Community of Belonging:** We're an organization that believes our ability to continually grow and build the right atmosphere where people feel safe and empowered, lets you bring your best self to work
Annual Incentive Reference Value Percentage:30
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Services Support Intern (NYSC) - Nigeria
Posted 5 days ago
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Job Description Summary
Vernova Purpose
GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world?
This is a 1-year internship (NYSC) at GE Vernova, enables you to interact with innovators in your field, whilst being mentored by leaders who will develop your potential through hands-on experience that will equip you with the right skills in your chosen career field. Most of our leadership development program participants were interns with us first. We are looking for string potential and highly motivated recent graduates who are based in Nigeria.
**Job Description**
**What you'll do;**
**The intern will be required to support business activities, whilst working on challenging projects that present great learning opportunities such as;**
- Coordinate with customers and Aero Services ITR team to establish and keep issues trackers for customers.
- Support Services team with updating projects pipeline list and deals forecast and ensure they remain up to date.
- Coordinate quote and purchase order issuing process with customers.
- Establish and keep an update file on on-going project progress.
- Coordinate invoices issuing and track respective payments from customers.
- Liaise with Customers where necessary to support projects delivery activity.
- Update and keep track of parts and equipment shipment in conjunction with the logistics and customs teams.
- Support projects execution and coordinate EHS data as well lessons learnt and quality parameters. - Keep tracker for PO and LOCs (Letter of Credits) and follow up with ITR team & customer for revisions and amendments if/when needed.
- Report out to activities in her/his responsibilities regularly and accurately as a valuable member of our team
**Our interns are exposed to;**
- Challenging work assignments
- Exposure to a multinational company
- Developmental feedback exposure to senior leadership
**What you'll bring;**
- Bachelor's degree in engineering, mechanical or electrical
- Basic experience in engineering.
- Must have been mobilized for NYSC and been posted to Lagos.
- Good Verbal and written communication skills in English.
- Flexibility to travel to customer sites.
- Proficiency in Microsoft Office
**What will make you stand out;**
- Basic experience in ERP tools is a plus.
- Strong attention to detail ensuring timely follow-up and closure
- Clear, concise and articulate communication skills - verbal, written and listening.
- Able to take on ad-hoc assignments and work flexible hours as required.
- Ability to handle business sensitive information with the highest degree of integrity.
- Good organizational and efficiency skills; Experience working within a very busy environment where deadlines are clearly defined and must be met.
- Ability to prepare and deliver effective presentations
- Demonstrated leadership ability
- High performer with a passion to achieve positive business result
- Curiosity and desire to learn and expand skill set
- Flexible, adaptable, and open to change
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Reservations Manager - Sheraton Lagos Hotel
Posted 6 days ago
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**Job Number** 25112121
**Job Category** Reservations
**Location** Sheraton Lagos Hotel, 30 Mobolaji Bank Anthony Way, Lagos, Lagos, Nigeria,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; no work experience required.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new reservations sales business to achieve personal and property revenue goals.
- Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Conducting Daily Reservations Sales Activities**
- Responds to incoming reservations sales opportunities for the property that are outside parameters of the .
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Assists in monitoring group reservation forecast data.
- Coordinates with sales and Convention Services to process rooming lists and reservation cards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Assists with monitoring accuracy of reservation sales orders within tracking systems.
- Tracks no-show reservations and processes charges as needed.
- Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
- Manages wait list and prioritizes order of wait list contacts to be made.
- Prepares work and maintenance orders.
**Providing Exceptional Customer Service**
- Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Sets a positive example for guest relations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Handles guest complaints and disputes following the instant pacification procedures.
**Managing and Conducting Human Resource Activities**
- Monitors reservations sales agents while on phone calls.
- Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Utilizes all available on the job training tools for employees.
- Creates monthly labor scheduling for team.
**Additional Responsibilities**
- Utilizes applicable intranet for resources and information.
- Creates contracts as required.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
SAP Young Professionals Program Ghana 2025
Posted 6 days ago
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**COMPANY DESCRIPTION**
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
**THE SAP YOUNG PROFESSIONALS PROGRAM**
The SAP Young Professionals Program is a free initiative delivered by the Digital Skills Center of SAP. The program, which lasts for 2 months, is designed to give recent graduates the certifications and soft skills required to begin a career as an SAP Associate Consultant. At the end of the training, SAP will work very closely with the program graduates to introduce them to a host of opportunities with SAP customers and partners to work as an SAP Consultant.
**SAP CONSULTANTS**
The role of an SAP Consultant can be divided into 2 functions: Functional and Technical.
The consultant will contribute to blueprinting, design, implementation, operation, optimization, and upgrade phase of a S/4 HANA project, and provide business process as well as functional expertise, and project guidance to our clients to ensure their investment in SAP software and consulting services will make their business the best run business.
The Consultant is also responsible for maintaining a high degree of customer satisfaction in each of their accounts in addition to growing and developing referenceable customers through their investigation, analysis, consulting, coaching, knowledge transfer, and relationship-building efforts.
**CERTIFICATE INFORMATION:**
**SAP S/4HANA Cloud** is a complete enterprise resource planning (ERP) system with built-in intelligent technologies, including AI, machine learning, and advanced analytics. It helps companies adopt new business models, manage business change at speed, orchestrate internal and external resources, and use the predictive power of AI. Benefit from tight, native integration between processes, industry depth, and a consistent in-memory data model.
**HOW YOU BENEFIT:**
+ Start your journey to become an SAP Consultant;
+ Gain globally-recognised associate-level SAP Certifications;
+ Learn directly from SAP experts;
+ Experience classroom and workshop-based training in SAP Technologies;
+ Develop the soft skills needed to prepare you for successful job applications;
+ Benefit from introductions to job opportunities within the SAP Ecosystem to help secure a position after the training. Please note this program does not guarantee you a job at the end of it.
**WHAT WE REQUIRE FROM A CANDIDATE:**
+ Candidates must have the legal right to work in **Ghana** .
+ Candidates must be currently unemployed or employed in a part time/non-permanent role not related to career aspirations;
+ Candidates must be educated to at least Bachelor level in a field related **to Business Administration / Management Information Systems / Engineering /** **Data Science / AI**
+ Candidates will preferably have graduated within the last 3 years with a GPA in the top quartile - proof of this may be requested.
+ Candidates must have a keen interest in starting an SAP-related career involving travel;
+ Candidates should be fluent in English, both written and spoken;
+ The program will commence by **mid of September 2025** and full-time availability from 9am - 6pm from **Monday - Friday** throughout the training period is essential. The Program will last for 2 months.
+ **This training will take place online in a virtual live classroom format. Please ensure you have strong enough internet at home to be able to participate in this program.**
**Please share an English version of your resume while applying for this program.**
**SAP'S DIVERSITY COMMITMENT**
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
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Mgr-Laundry
Posted 8 days ago
Job Viewed
Job Description
**Job Number** 25104036
**Job Category** Housekeeping & Laundry
**Location** Sheraton Lagos Hotel, 30 Mobolaji Bank Anthony Way, Lagos, Lagos, Nigeria,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Department Operations and Budgets**
- Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Ensures consistent workflow to minimize peaks and valleys in production.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures.
- Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
- Orders cleaning supplies and uniforms within budget.
- Understands the impact of department's operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
- Works effectively with the Engineering department on Laundry equipment maintenance needs.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
- Operates all department equipment as necessary and reports malfunctions.
- Develops, maintains and uses effective back-up plans for breakdowns.
- Evaluates and implements new techniques, supplies and equipment.
**Leading Discipline Teams**
- Ensuring and maintaining the productivity level of employees.
- Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encouraging and building mutual trust, respect, and cooperation among team members.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
**Providing and Ensuring Exceptional Customer Service**
- Providing services that are above and beyond for customer satisfaction and retention.
- Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
**Managing and Conducting Human Resources Activities**
- Ensuring employee success and event success recognitions are taking place in all shifts.
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Recruiting, interviewing, selecting, hiring, and promoting employees in the organization.
- Supervises staffing levels to ensure that operational needs and financial objectives are met.
- Effectively schedules employees to business demands and tracks employee time and attendance.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Manages employee progressive discipline procedures.
- Manages the employee performance appraisal process.
- Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
Chef de Partie (Italian Cuisine) - Sheraton Lagos Hotel
Posted 11 days ago
Job Viewed
Job Description
**Job Number** 25109930
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Lagos Hotel, 30 Mobolaji Bank Anthony Way, Lagos, Lagos, Nigeria,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 3 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
Duty Manager - Sheraton Lagos Hotel
Posted 11 days ago
Job Viewed
Job Description
**Job Number** 25109920
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Lagos Hotel, 30 Mobolaji Bank Anthony Way, Lagos, Lagos, Nigeria,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Property Operations and Guest Relations Needs**
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance.
- Ensures compliance with all policies, standards and procedures.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Supporting Profitability Goals**
- Understands and complies with loss prevention policies and procedures.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
**Managing the Guest Experience**
- Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.
- Empowers associates to provide excellent customer service.
- Provides immediate assistance to guests as requested.
- Serves as a leader in displaying outstanding hospitality skills.
- Sets a positive example for guest relations.
- Responds to and handles guest problems and complaints.
- Ensures associates understand customer service expectations and parameters.
- Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Records guest issues in the guest response tracking system.
**Assisting Human Resources Activities**
- Participates as needed in the investigation of associate and guest accidents.
- Observes service behaviors of associates and providing feedback to individuals.
- Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures associates are cross-trained to support successfully daily operations.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
- Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.