6 Technical Support Leader jobs in Nigeria
Technical Support Engineer
Lagos, Lagos
New Tech
Posted 11 days ago
Job Viewed
Job Description
- Deploy and manage Dockerized Laravel/Python web apps on Azure App Service or VMs
br>- Set up and maintain CI/CD pipelines using Azure DevOps or GitHub Actions
- Manage Microsoft 365 tenant, including Exchange Online, Teams, and OneDrive
- Handle user provisioning, licensing, and role-based access in Azure AD / Microsoft 365 Admin Center
- Monitor application and system performance using Azure Monitor, Log Analytics, and Application Insights
- Apply basic security configurations including firewalls, RBAC, and Key Vault
- Document infrastructure, deployment processes, and system configurations
br>- Set up and maintain CI/CD pipelines using Azure DevOps or GitHub Actions
- Manage Microsoft 365 tenant, including Exchange Online, Teams, and OneDrive
- Handle user provisioning, licensing, and role-based access in Azure AD / Microsoft 365 Admin Center
- Monitor application and system performance using Azure Monitor, Log Analytics, and Application Insights
- Apply basic security configurations including firewalls, RBAC, and Key Vault
- Document infrastructure, deployment processes, and system configurations
This advertiser has chosen not to accept applicants from your region.
0
Technical Support officer (Mechanical /Electrical)
Lagos, Lagos
Imagelinks West Africa Ltd
Posted 20 days ago
Job Viewed
Job Description
- Work with the project engineer to supervise and monitor the maintenance and repair of extinguishers and equipment and ensure that the - maintenance and repair work is carried out promptly and efficiently.
- Work with the project engineer to advise officers of the procurement and supply section on parts which are not readily available br>- Provide technical support to the engineering team in executive projects
- To assist and Guide tradesmen on Technical matters
- To ensure that health and safety measures are put in place and complied with
- To carry out preliminary surveys and collect data and information required by the engineer
- Investigate Technical aspects and root cause of problems
- Initiate corrective actions to rectify problems
- Implement best practice in developing technical solutions
- Work with the project engineer to advise officers of the procurement and supply section on parts which are not readily available br>- Provide technical support to the engineering team in executive projects
- To assist and Guide tradesmen on Technical matters
- To ensure that health and safety measures are put in place and complied with
- To carry out preliminary surveys and collect data and information required by the engineer
- Investigate Technical aspects and root cause of problems
- Initiate corrective actions to rectify problems
- Implement best practice in developing technical solutions
This advertiser has chosen not to accept applicants from your region.
1
Lube Sales & Technical Manager
100001 Lagos, Lagos
Alan & Grant
Posted 14 days ago
Job Viewed
Job Description
Our client is an Indigenous Oil and Gas Company active across the entire downstream value chain, with emphasis on the petroleum trading, marketing, and distribution.Job Summary The Lube Sales & Technical Manager (LS&TM) – The position incumbent reports to the Head Sales & Marketing. The Lube Sales and Technical Manager is responsible for driving sales growth of lubricants by leading business development efforts, managing keyaccounts, and delivering technical support to customers and the sales team. The role requires strong sales acumen, technical expertise in lubricant applications, blending and a deep understanding of market dynamics. The Manager will work closely with internal stakeholders, blenders, OEMs, distributors, and end-users to grow market share and enhance customer satisfaction.Key Responsibilities Identify and prospect new lubricant customers across all company sales channels as well as seek to create new sales channelsDevelop and implement strategies to grow lube sales across target segments through proactive market engagement. (e.g., automotive, industrial, marine, etc.).Ensure retention of existing customers through monthly lubricant performance reviews for the region.Manage existing key accounts and distributor relationships to ensure customer retention and revenue growth.Set and monitor sales targets, KPIs, and performance metrics for the lubricant business.Address and resolve customer complaints or field performance issues in collaboration with the technical team.Liaise with product development teams or OEMs for new product approvals, certifications, and specifications. Develop the necessary procedures/documents that ensure blend.Provide technical advice on lubricant selection, application, and performance to customers and partners.Conduct market analysis to track competitor activities, customer needs, and emerging trends.Provide accurate lube sales forecast and stock warehouses within the region of coverage to meet sales projection and maintain a healthy reorder levelMonitor all Sales Executives across the nation on lubricant sales performancePlan, direct and coordinate training of the internal team (including Sales Executive, Attendants, dealers and distributors) and relevant personnel for B2B customersDeploy technical sales tools (lubes surveys, oil analysis, technical advice etc.) for key customers in your regionRequirementsA good university degree in Mechanical or Chemical Engineering Minimum of 8 –12years post-graduation experience with relevant experience in marketingGood negotiating and presentation skillsStrong product and industry knowledgeGood Customer relations managementOperations planning, scheduling and forecasting
This advertiser has chosen not to accept applicants from your region.
2
Technical Customer Support Officer
Estuary Business Solution Ltd
Posted 6 days ago
Job Viewed
Job Description
You will be responsible for providing front-line primary business and technical support to clients on various issues and problems relating to business engagement and technical readiness of EBS Products and Services. You will also be responsible for responding to, documenting and resolving customer queries for resolution in a timely manner.
This role is also responsible for platform readiness, analysis and reporting on client engagement activities feedback/inquiries and complaint resolution, activity report and analysis of the company’s product and services. The activities are not limited to the listed: br>
You are required to be diligent with your performance at all times, excellent in your delivery and be customer centric in your contact with customers/clients and others.
As a technical Customer Support, your role can also include supervising the activities and performance of others, for those assigned this responsibility, your supervisory responsibilities will be clearly outlined and agreed during onboarding and induction.
Duties & Responsibilities:
• Understanding and promoting company product and services. < r>• eliver a support framework and procedure to drive all EBS Projects < r>• O -spot visit and canvassing of clients and potential clients to evaluate needs or promote products and services. < r>• M intaining client records by giving weekly and monthly reports to your respective leads as required. < r>• A swering client questions about the company’s product
• M nage end-to-end activities covering customer liaison activities and ensuring high level of professionalism at all times. < r>• P otects organization's value by keeping company’s information confidential.
• I pact the profitability of the company through assigned activities and ensuring tactical management of such activities. < r>• M intain organizational culture, values and reputation in its markets and with all clients, staff and regulatory/official bodies < r>• O her related task will also apply.
This role is also responsible for platform readiness, analysis and reporting on client engagement activities feedback/inquiries and complaint resolution, activity report and analysis of the company’s product and services. The activities are not limited to the listed: br>
You are required to be diligent with your performance at all times, excellent in your delivery and be customer centric in your contact with customers/clients and others.
As a technical Customer Support, your role can also include supervising the activities and performance of others, for those assigned this responsibility, your supervisory responsibilities will be clearly outlined and agreed during onboarding and induction.
Duties & Responsibilities:
• Understanding and promoting company product and services. < r>• eliver a support framework and procedure to drive all EBS Projects < r>• O -spot visit and canvassing of clients and potential clients to evaluate needs or promote products and services. < r>• M intaining client records by giving weekly and monthly reports to your respective leads as required. < r>• A swering client questions about the company’s product
• M nage end-to-end activities covering customer liaison activities and ensuring high level of professionalism at all times. < r>• P otects organization's value by keeping company’s information confidential.
• I pact the profitability of the company through assigned activities and ensuring tactical management of such activities. < r>• M intain organizational culture, values and reputation in its markets and with all clients, staff and regulatory/official bodies < r>• O her related task will also apply.
This advertiser has chosen not to accept applicants from your region.
3
Spare Parts (Technical) Procurement Manager
Lagos, Lagos
Freelance Recruiter
Posted 27 days ago
Job Viewed
Job Description
Job Title: Spare Parts (Technical) Procurement Manager
Location: Lagos, Nigeria br>Employment Type: Full-Time
Work Type: Onsite
Report To: Head of Procurement/MD of Transport Business Unit.
Collaborate with: All departments
Job Summary;
We are seeking a highly experienced and data-driven Spare Parts (Technical) to oversee the procurement of technical spare parts, machinery, and equipment while ensuring optimal cost, quality, and timely availability. The ideal candidate must possess strong leadership, negotiation, analytical, and data structuring skills, using insights to drive cost-saving measures, supplier performance, and procurement efficiency in alignment with departmental KPIs and SLAs. This role requires a strong understanding of technical components, truck spare parts, engineering, and mechanical materials, as well as the ability to build data structures and procurement models for better decision-making.
Data-Driven Procurement & Cost Optimization
Build structured data models for procurement forecasting, supplier performance tracking, and cost trend analysis.
Leverage insights to drive strategic sourcing and cost-saving measures.
Monitor KPIs such as cost per unit, lead times, and inventory levels to improve procurement effectiveness.
Implement demand forecasting and spend analysis tools.
Sourcing & Supplier Management
Identify and evaluate reliable suppliers for spare parts, machinery, and technical equipment.
Lead vendor assessment, onboarding, and SLA compliance reviews.
Negotiate competitive contracts and pricing models.
Build a diverse supplier base to reduce the risk of supply chain disruptions.
Technical Procurement & Compliance
Ensure all procured items meet technical specifications and industry standards.
Collaborate with engineering and maintenance teams to align on technical requirements.
Monitor quality, safety, and environmental compliance across procurement activities.
Apply JIT and strategic stocking models to optimize inventory.
Technology & Automation in Procurement
Utilize ERP tools and e-procurement systems (e.g., SAP, Oracle, Coupa) for transaction tracking and performance analysis.
Maintain a real-time procurement database with pricing, vendor performance, and stock metrics.
Implement digital sourcing platforms to improve transparency and speed.
Process Improvement & Risk Management
Develop standardized procurement processes for technical items.
Identify procurement risks and implement proactive mitigation plans.
Continuously improve procurement cycle time and cost efficiency through analytics.
Leadership & Team Development
Lead and coach a procurement team towards excellence in technical sourcing.
Foster a culture of innovation, accountability, and data literacy.
Train team members on analytics, sourcing tools, and technical procurement.
Required Skills & Competencies;
Strong understanding of truck/mechanical spare parts & equipment
Excellent negotiation & communication skills
Data modeling & cost optimization
ERP & procurement systems proficiency (SAP, Oracle, Coupa)
Results-oriented & analytical mindset
Risk mitigation & SLA compliance
Spend analysis & procurement intelligence
Leadership & vendor management
Continuous process improvement
Regulatory & compliance knowledge (ISO, safety standards)
Team development & cross-functional collaboration
Long-term sourcing strategy development
Required Qualifications & Experience;
Bachelor’s degree in Supply Chain Management, Mechanical/Electrical Engineering, or related field. < r>Professional certifications (e.g., CIPS, CPSM, PMP, APICS) preferred.
5–7 years of procurement experience, with at least 2 years in technical/mechanical parts sourcing. < r>Demonstrated experience in supplier negotiations, contract management, and cost control.
Proven success in transport, manufacturing, engineering, or logistics-related procurement.
Location: Lagos, Nigeria br>Employment Type: Full-Time
Work Type: Onsite
Report To: Head of Procurement/MD of Transport Business Unit.
Collaborate with: All departments
Job Summary;
We are seeking a highly experienced and data-driven Spare Parts (Technical) to oversee the procurement of technical spare parts, machinery, and equipment while ensuring optimal cost, quality, and timely availability. The ideal candidate must possess strong leadership, negotiation, analytical, and data structuring skills, using insights to drive cost-saving measures, supplier performance, and procurement efficiency in alignment with departmental KPIs and SLAs. This role requires a strong understanding of technical components, truck spare parts, engineering, and mechanical materials, as well as the ability to build data structures and procurement models for better decision-making.
Data-Driven Procurement & Cost Optimization
Build structured data models for procurement forecasting, supplier performance tracking, and cost trend analysis.
Leverage insights to drive strategic sourcing and cost-saving measures.
Monitor KPIs such as cost per unit, lead times, and inventory levels to improve procurement effectiveness.
Implement demand forecasting and spend analysis tools.
Sourcing & Supplier Management
Identify and evaluate reliable suppliers for spare parts, machinery, and technical equipment.
Lead vendor assessment, onboarding, and SLA compliance reviews.
Negotiate competitive contracts and pricing models.
Build a diverse supplier base to reduce the risk of supply chain disruptions.
Technical Procurement & Compliance
Ensure all procured items meet technical specifications and industry standards.
Collaborate with engineering and maintenance teams to align on technical requirements.
Monitor quality, safety, and environmental compliance across procurement activities.
Apply JIT and strategic stocking models to optimize inventory.
Technology & Automation in Procurement
Utilize ERP tools and e-procurement systems (e.g., SAP, Oracle, Coupa) for transaction tracking and performance analysis.
Maintain a real-time procurement database with pricing, vendor performance, and stock metrics.
Implement digital sourcing platforms to improve transparency and speed.
Process Improvement & Risk Management
Develop standardized procurement processes for technical items.
Identify procurement risks and implement proactive mitigation plans.
Continuously improve procurement cycle time and cost efficiency through analytics.
Leadership & Team Development
Lead and coach a procurement team towards excellence in technical sourcing.
Foster a culture of innovation, accountability, and data literacy.
Train team members on analytics, sourcing tools, and technical procurement.
Required Skills & Competencies;
Strong understanding of truck/mechanical spare parts & equipment
Excellent negotiation & communication skills
Data modeling & cost optimization
ERP & procurement systems proficiency (SAP, Oracle, Coupa)
Results-oriented & analytical mindset
Risk mitigation & SLA compliance
Spend analysis & procurement intelligence
Leadership & vendor management
Continuous process improvement
Regulatory & compliance knowledge (ISO, safety standards)
Team development & cross-functional collaboration
Long-term sourcing strategy development
Required Qualifications & Experience;
Bachelor’s degree in Supply Chain Management, Mechanical/Electrical Engineering, or related field. < r>Professional certifications (e.g., CIPS, CPSM, PMP, APICS) preferred.
5–7 years of procurement experience, with at least 2 years in technical/mechanical parts sourcing. < r>Demonstrated experience in supplier negotiations, contract management, and cost control.
Proven success in transport, manufacturing, engineering, or logistics-related procurement.
This advertiser has chosen not to accept applicants from your region.
4
Customer Support Team Leader
200 Oyo, Oyo
Initiate International
Posted 62 days ago
Job Viewed
Job Description
We are looking for an experienced and motivated Customer Support Team Leader to head our client’s support operations in Nigeria . In this role, you’ll be responsible for building and leading a high-performing team, ensuring exceptional customer service across our client’s platform. If you have strong leadership skills, a passion for customer experience, and thrive in a fast-paced environment, we want to hear from you!
Your key job responsibilities as the Customer Support Team Leader in Ibadan, Nigeria will include:
Lead and oversee customer support operations for the Nigerian market.Assist with recruiting, training, and managing a team of customer support representatives.Develop and implement customer service policies and procedures to maintain high-quality support.Monitor customer satisfaction levels and drive strategies for improvement.Handle escalated customer inquiries and complaints, ensuring swift and effective resolution.Work closely with other departments to enhance the overall customer experience.RequirementsRequirements for this Customer Support Team Leader job in Ibadan, Nigeria :
Minimum 2 years in a customer support management role, preferably in gaming or online entertainment.Strong ability to motivate, manage, and develop a team.Excellent verbal and written communication skills.Ability to handle challenging situations and resolve conflicts effectively.Familiarity with customer support software and CRM systems.This is a fantastic opportunity to shape the future of customer support in a growing iGaming company. If you’re a natural leader with a passion for service excellence, apply today and be part of something exciting!
This advertiser has chosen not to accept applicants from your region.
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