8 Technical Support Engineer jobs in Nigeria
Technical Support Engineer
Lagos, Lagos
New Tech
Posted 11 days ago
Job Viewed
Job Description
- Deploy and manage Dockerized Laravel/Python web apps on Azure App Service or VMs
br>- Set up and maintain CI/CD pipelines using Azure DevOps or GitHub Actions
- Manage Microsoft 365 tenant, including Exchange Online, Teams, and OneDrive
- Handle user provisioning, licensing, and role-based access in Azure AD / Microsoft 365 Admin Center
- Monitor application and system performance using Azure Monitor, Log Analytics, and Application Insights
- Apply basic security configurations including firewalls, RBAC, and Key Vault
- Document infrastructure, deployment processes, and system configurations
br>- Set up and maintain CI/CD pipelines using Azure DevOps or GitHub Actions
- Manage Microsoft 365 tenant, including Exchange Online, Teams, and OneDrive
- Handle user provisioning, licensing, and role-based access in Azure AD / Microsoft 365 Admin Center
- Monitor application and system performance using Azure Monitor, Log Analytics, and Application Insights
- Apply basic security configurations including firewalls, RBAC, and Key Vault
- Document infrastructure, deployment processes, and system configurations
This advertiser has chosen not to accept applicants from your region.
0
Project Technical Assistance
Lagos, Lagos
Fairtex Group
Posted today
Job Viewed
Job Description
Responsibilities:
• Assists and advise Project Manager in providing administrative service related to the assigned project personnel. br>• upervises and coordinates activities of administration engaged in the assigned project. < r>• P epares materials required for correspondence, business meeting and appointments for Project Manager. < r>• P ovide necessary service for communication from and for Project Manager. < r>• P ovide support and assistance to all project and engineering personnel as required. < r>• M intain key project Milestone KPI visualisation. < r>• D velop and maintains standard filing system and record filing process. < r>• I plements and maintain administration system in office to the standard administration guidance. < r>• M intain, control and record stock and usage of office equipment and supplies which are needed by personnel. < r>• P oduce and provide all data of personnel, correspondence, administration, and other required data. < r>• R sponsibility for coordination and booking of travel/logistics. < r>
He/She shall meet the following requirements:
• E gineering degree with a minimum 6 years’ experience.
• D monstrated proficiency in computer skills, including typing and use of Microsoft Office Products. < r>• T is post requires a self-starter, ability to work with minimal supervision and possessing the ability to communicate well and interact. < r>• A ility to deal with multiple, often conflicting, goals and priorities. < r>• D monstrated effectiveness in driving change. < r>• S rong interpersonal skills – able to influence and develop relationships across disciplines and culture, be comfortable coaching and motivating others, and delivering through others.
• V lues and is open to listening to stakeholders’ perspectives, maintain composure under pressure while providing clear and decisive leadership.
• Assists and advise Project Manager in providing administrative service related to the assigned project personnel. br>• upervises and coordinates activities of administration engaged in the assigned project. < r>• P epares materials required for correspondence, business meeting and appointments for Project Manager. < r>• P ovide necessary service for communication from and for Project Manager. < r>• P ovide support and assistance to all project and engineering personnel as required. < r>• M intain key project Milestone KPI visualisation. < r>• D velop and maintains standard filing system and record filing process. < r>• I plements and maintain administration system in office to the standard administration guidance. < r>• M intain, control and record stock and usage of office equipment and supplies which are needed by personnel. < r>• P oduce and provide all data of personnel, correspondence, administration, and other required data. < r>• R sponsibility for coordination and booking of travel/logistics. < r>
He/She shall meet the following requirements:
• E gineering degree with a minimum 6 years’ experience.
• D monstrated proficiency in computer skills, including typing and use of Microsoft Office Products. < r>• T is post requires a self-starter, ability to work with minimal supervision and possessing the ability to communicate well and interact. < r>• A ility to deal with multiple, often conflicting, goals and priorities. < r>• D monstrated effectiveness in driving change. < r>• S rong interpersonal skills – able to influence and develop relationships across disciplines and culture, be comfortable coaching and motivating others, and delivering through others.
• V lues and is open to listening to stakeholders’ perspectives, maintain composure under pressure while providing clear and decisive leadership.
This advertiser has chosen not to accept applicants from your region.
1
Technical Customer Support Officer
Estuary Business Solution Ltd
Posted 6 days ago
Job Viewed
Job Description
You will be responsible for providing front-line primary business and technical support to clients on various issues and problems relating to business engagement and technical readiness of EBS Products and Services. You will also be responsible for responding to, documenting and resolving customer queries for resolution in a timely manner.
This role is also responsible for platform readiness, analysis and reporting on client engagement activities feedback/inquiries and complaint resolution, activity report and analysis of the company’s product and services. The activities are not limited to the listed: br>
You are required to be diligent with your performance at all times, excellent in your delivery and be customer centric in your contact with customers/clients and others.
As a technical Customer Support, your role can also include supervising the activities and performance of others, for those assigned this responsibility, your supervisory responsibilities will be clearly outlined and agreed during onboarding and induction.
Duties & Responsibilities:
• Understanding and promoting company product and services. < r>• eliver a support framework and procedure to drive all EBS Projects < r>• O -spot visit and canvassing of clients and potential clients to evaluate needs or promote products and services. < r>• M intaining client records by giving weekly and monthly reports to your respective leads as required. < r>• A swering client questions about the company’s product
• M nage end-to-end activities covering customer liaison activities and ensuring high level of professionalism at all times. < r>• P otects organization's value by keeping company’s information confidential.
• I pact the profitability of the company through assigned activities and ensuring tactical management of such activities. < r>• M intain organizational culture, values and reputation in its markets and with all clients, staff and regulatory/official bodies < r>• O her related task will also apply.
This role is also responsible for platform readiness, analysis and reporting on client engagement activities feedback/inquiries and complaint resolution, activity report and analysis of the company’s product and services. The activities are not limited to the listed: br>
You are required to be diligent with your performance at all times, excellent in your delivery and be customer centric in your contact with customers/clients and others.
As a technical Customer Support, your role can also include supervising the activities and performance of others, for those assigned this responsibility, your supervisory responsibilities will be clearly outlined and agreed during onboarding and induction.
Duties & Responsibilities:
• Understanding and promoting company product and services. < r>• eliver a support framework and procedure to drive all EBS Projects < r>• O -spot visit and canvassing of clients and potential clients to evaluate needs or promote products and services. < r>• M intaining client records by giving weekly and monthly reports to your respective leads as required. < r>• A swering client questions about the company’s product
• M nage end-to-end activities covering customer liaison activities and ensuring high level of professionalism at all times. < r>• P otects organization's value by keeping company’s information confidential.
• I pact the profitability of the company through assigned activities and ensuring tactical management of such activities. < r>• M intain organizational culture, values and reputation in its markets and with all clients, staff and regulatory/official bodies < r>• O her related task will also apply.
This advertiser has chosen not to accept applicants from your region.
2
Customer Support Officer
Lagos, Lagos
Main Service Logistics
Posted 4 days ago
Job Viewed
Job Description
Job Summary
We are looking for a Customer Service Representative to handle customer inquiries and complaints, process orders, and manage customer relationships effectively across various communication channels. This role requires professionalism, empathy, and the ability to thrive in a fast-paced environment. br>
Job Description
Responsibilities:
1. Maintain a positive, empathetic, and professional attitude toward customers at all times.
2. Provide prompt and friendly customer support daily.
3. Confirm payments made by customers and accurately input them into the computer platform.
4. Collect payments from customers and issue receipts.
5. Ensure speed and accuracy in billing and processing client payments.
6. Acknowledge and resolve customer complaints effectively and professionally.
7. Develop a thorough understanding of our services to answer customer inquiries confidently.
8. Keep detailed records of customer interactions, transactions, comments, and complaints.
9. Communicate and coordinate with colleagues and other departments as needed.
10. Provide feedback to management on the efficiency of the customer service process.
11. Supervise and manage a team of junior customer service representatives.
12. Ensure customer satisfaction and provide professional support throughout customer interactions.
Requirements:
1. Minimum of a diploma in any discipline.
2. Female candidates are preferred.
3. Proficiency in Microsoft Office and general computer literacy.
4. Ability to remain calm under pressure or when dealing with upset customers.
5. Experience working in customer service roles or teams is an advantage.
6. Candidates must reside in or around Amuwo Odofin, Festac, Ago Palace Way, Satellite Town, or nearby areas.
7. Proximity to the office branch at Trade-Fair is a significant advantage.
We are looking for a Customer Service Representative to handle customer inquiries and complaints, process orders, and manage customer relationships effectively across various communication channels. This role requires professionalism, empathy, and the ability to thrive in a fast-paced environment. br>
Job Description
Responsibilities:
1. Maintain a positive, empathetic, and professional attitude toward customers at all times.
2. Provide prompt and friendly customer support daily.
3. Confirm payments made by customers and accurately input them into the computer platform.
4. Collect payments from customers and issue receipts.
5. Ensure speed and accuracy in billing and processing client payments.
6. Acknowledge and resolve customer complaints effectively and professionally.
7. Develop a thorough understanding of our services to answer customer inquiries confidently.
8. Keep detailed records of customer interactions, transactions, comments, and complaints.
9. Communicate and coordinate with colleagues and other departments as needed.
10. Provide feedback to management on the efficiency of the customer service process.
11. Supervise and manage a team of junior customer service representatives.
12. Ensure customer satisfaction and provide professional support throughout customer interactions.
Requirements:
1. Minimum of a diploma in any discipline.
2. Female candidates are preferred.
3. Proficiency in Microsoft Office and general computer literacy.
4. Ability to remain calm under pressure or when dealing with upset customers.
5. Experience working in customer service roles or teams is an advantage.
6. Candidates must reside in or around Amuwo Odofin, Festac, Ago Palace Way, Satellite Town, or nearby areas.
7. Proximity to the office branch at Trade-Fair is a significant advantage.
This advertiser has chosen not to accept applicants from your region.
3
Customer Support Team Leader
200 Oyo, Oyo
Initiate International
Posted 62 days ago
Job Viewed
Job Description
We are looking for an experienced and motivated Customer Support Team Leader to head our client’s support operations in Nigeria . In this role, you’ll be responsible for building and leading a high-performing team, ensuring exceptional customer service across our client’s platform. If you have strong leadership skills, a passion for customer experience, and thrive in a fast-paced environment, we want to hear from you!
Your key job responsibilities as the Customer Support Team Leader in Ibadan, Nigeria will include:
Lead and oversee customer support operations for the Nigerian market.Assist with recruiting, training, and managing a team of customer support representatives.Develop and implement customer service policies and procedures to maintain high-quality support.Monitor customer satisfaction levels and drive strategies for improvement.Handle escalated customer inquiries and complaints, ensuring swift and effective resolution.Work closely with other departments to enhance the overall customer experience.RequirementsRequirements for this Customer Support Team Leader job in Ibadan, Nigeria :
Minimum 2 years in a customer support management role, preferably in gaming or online entertainment.Strong ability to motivate, manage, and develop a team.Excellent verbal and written communication skills.Ability to handle challenging situations and resolve conflicts effectively.Familiarity with customer support software and CRM systems.This is a fantastic opportunity to shape the future of customer support in a growing iGaming company. If you’re a natural leader with a passion for service excellence, apply today and be part of something exciting!
This advertiser has chosen not to accept applicants from your region.
4
Support Engineer Job at Cobranet Limited
Lagos, Lagos
Cobranet Limited
Posted 2 days ago
Job Viewed
Job Description
Cobranet Limited is a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation and we are proud to provide every segment of society with a reliable link to the digital universe.
We are recruiting to fill the position below:
Job Position: Support Engineer
Job Location: Lekki, Lagos
Employment Type: Full-time
Job Description
…
This advertiser has chosen not to accept applicants from your region.
5
Technical Support officer (Mechanical /Electrical)
Lagos, Lagos
Imagelinks West Africa Ltd
Posted 20 days ago
Job Viewed
Job Description
- Work with the project engineer to supervise and monitor the maintenance and repair of extinguishers and equipment and ensure that the - maintenance and repair work is carried out promptly and efficiently.
- Work with the project engineer to advise officers of the procurement and supply section on parts which are not readily available br>- Provide technical support to the engineering team in executive projects
- To assist and Guide tradesmen on Technical matters
- To ensure that health and safety measures are put in place and complied with
- To carry out preliminary surveys and collect data and information required by the engineer
- Investigate Technical aspects and root cause of problems
- Initiate corrective actions to rectify problems
- Implement best practice in developing technical solutions
- Work with the project engineer to advise officers of the procurement and supply section on parts which are not readily available br>- Provide technical support to the engineering team in executive projects
- To assist and Guide tradesmen on Technical matters
- To ensure that health and safety measures are put in place and complied with
- To carry out preliminary surveys and collect data and information required by the engineer
- Investigate Technical aspects and root cause of problems
- Initiate corrective actions to rectify problems
- Implement best practice in developing technical solutions
This advertiser has chosen not to accept applicants from your region.
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6
Experienced Field Engineer for Onsite IT Support
Lagos, Lagos
PLES IT SERVICES LIMITED
Posted 26 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a skilled Field Engineer to provide onsite IT support across Lagos, Nigeria. The ideal candidate will have 3–5 years of hands-on experience in IT support, hardware troubleshooting, and network maintenance, with a strong ability to work independently in dynamic environments. You will ensure seamless IT operations for our clients by diagnosing and resolving technical issues onsite. br>Key Responsibilities:
• Install, configure, and maintain IT hardware (servers, desktops, laptops) and networking equipment (routers, switches, access points). < r>• roubleshoot and resolve issues related to Windows/Linux systems, VPNs, LAN/WAN, and software applications. < r>• P ovide end-user support and training to clients onsite. < r>• C nduct routine maintenance and upgrades for IT infrastructure. < r>• D cument technical issues and solutions for future reference. < r>• N vigate Lagos’ logistical challenges (traffic, power fluctuations) to deliver timely support.
• 3–5 years of experience as a Field Engineer or in IT support roles.
• P eferred Certifications: CompTIA A+, Network+, Cisco CCNA, or Microsoft Certified Solutions Associate (MCSA). < r>• S rong problem-solving skills and ability to work under pressure. < r>• E cellent communication skills for client interactions. < r>• V lid driver’s license and familiarity with Lagos’ geography.
• Ability to handle fieldwork, including travel within Lagos.
Nice-to-Have:
• Experie ce with cloud platforms (e.g., AWS, Azure) or cybersecurity protocols. < r>• P ior work with local businesses or knowledge of Lagos’ IT infrastructure challenges.
Certifications to Prioritize
1. C mpTIA A+: Validates foundational IT support and hardware troubleshooting skills.
2. CompTIA Network+: Confirms expertise in networking concepts, critical for LAN/WAN support.
3. Cisco CCNA: Ideal for candidates handling network installations and configurations.
4. Microsoft Certified Solutions Associate (MCSA): Useful for Windows-based environments.
5. ITIL Foundation: Good for candidates familiar with IT service management, enhancing client-facing support.
We are seeking a skilled Field Engineer to provide onsite IT support across Lagos, Nigeria. The ideal candidate will have 3–5 years of hands-on experience in IT support, hardware troubleshooting, and network maintenance, with a strong ability to work independently in dynamic environments. You will ensure seamless IT operations for our clients by diagnosing and resolving technical issues onsite. br>Key Responsibilities:
• Install, configure, and maintain IT hardware (servers, desktops, laptops) and networking equipment (routers, switches, access points). < r>• roubleshoot and resolve issues related to Windows/Linux systems, VPNs, LAN/WAN, and software applications. < r>• P ovide end-user support and training to clients onsite. < r>• C nduct routine maintenance and upgrades for IT infrastructure. < r>• D cument technical issues and solutions for future reference. < r>• N vigate Lagos’ logistical challenges (traffic, power fluctuations) to deliver timely support.
• 3–5 years of experience as a Field Engineer or in IT support roles.
• P eferred Certifications: CompTIA A+, Network+, Cisco CCNA, or Microsoft Certified Solutions Associate (MCSA). < r>• S rong problem-solving skills and ability to work under pressure. < r>• E cellent communication skills for client interactions. < r>• V lid driver’s license and familiarity with Lagos’ geography.
• Ability to handle fieldwork, including travel within Lagos.
Nice-to-Have:
• Experie ce with cloud platforms (e.g., AWS, Azure) or cybersecurity protocols. < r>• P ior work with local businesses or knowledge of Lagos’ IT infrastructure challenges.
Certifications to Prioritize
1. C mpTIA A+: Validates foundational IT support and hardware troubleshooting skills.
2. CompTIA Network+: Confirms expertise in networking concepts, critical for LAN/WAN support.
3. Cisco CCNA: Ideal for candidates handling network installations and configurations.
4. Microsoft Certified Solutions Associate (MCSA): Useful for Windows-based environments.
5. ITIL Foundation: Good for candidates familiar with IT service management, enhancing client-facing support.
This advertiser has chosen not to accept applicants from your region.
7