112 Technical Service jobs in Nigeria

Established in 2012, SolaX Power is dedicated to helping our customers transform their homes to clean energy and reducing the reliance on fossil fuels. Solax Power is a leading provider of sustainable solar and battery energy storage solutions, with a strong presence in Europe, Asia, and Africa. Now we have more than 3000 employees globally, and we continue hiring talents to join us. We believe that in Solax, an international organization, your career can be further improved.

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Location:
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Position Overview:
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We are seeking a skilled Technical Service Engineer with a strong background in solar inverters to join our dynamic team. The ideal candidate will leverage their technical expertise to provide exceptional support and service to our customers, ensuring optimal performance and reliability of our solar inverter systems.

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Responsibilities:
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• Diagnose and troubleshoot technical issues related to solar inverters remotely and on-site.

• Provide prompt and effective technical support to customers via phone, email, or onsite visits.

• Conduct root cause analysis and implement corrective actions to resolve issues promptly.

• Perform commissioning, testing, and maintenance of solar inverter systems.

• Collaborate with cross-functional teams including Sales, Engineering, and Product Development to improve product performance and reliability.

• Document all service activities, technical solutions, and customer interactions in the CRM system.

• Train customers and internal teams on the operation and maintenance of solar inverter systems.

• Stay updated with industry trends and best practices to provide proactive technical support and recommendations.

• Assist in the development of service procedures, technical bulletins, and troubleshooting guides.

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Requirements:
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• Bachelor's degree in electrical engineering, Electronics engineering, Renewable Energy, or related field.

• Minimum of 2 years of experience in technical support or field service engineering, specifically with solar string inverters.

• Proven ability to diagnose and resolve technical issues related to power electronics and renewable energy systems.

• Hands-on experience with commissioning, troubleshooting, and maintenance of solar string inverters.

• Strong understanding of electrical and electronic principles as applied to solar PV systems.

• Excellent communication skills and ability to interact professionally with customers and internal stakeholders.

• Willingness to travel occasionally for onsite support and commissioning .

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Benefits:
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• Competitive salary commensurate with experience.

• Opportunities for professional growth and development in a fast-growing industry.

• Work with a talented team of professionals dedicated to renewable energy solutions.

Today

Abeokuta & Ogun State Full Time

Shipping & Logistics NGN 75, ,000

Easy Apply

Customer Service Orientation Time Management Basic computer knowledge

We are hiring a Customer Support & Operations Officer at Fazt Order, Abeokuta. You will handle customer inquiries, resolve issues, coordinate riders and vendors, and support smooth daily operations. learn more about us at

• Minimum Qualification : OND
• Experience Level : Entry level
• Experience Length : 1 year
• Working Hours : Full Time

Responsibilities:

• Provide excellent customer service through calls, emails, and chats.
• Handle customer inquiries, complaints, and feedback professionally and promptly.
• Support operations team in monitoring and coordinating orders and deliveries.
• Work closely with riders and vendors to ensure timely and accurate service.
• Maintain accurate records of customer interactions and operational processes.
  Support management in operational planning and reporting.

Requirements:

• Minimum of OND/HND/B.Sc in any relevant field.
• Prior experience in customer service, logistics, or food delivery platforms is an advantage.
• Excellent communication skills (spoken and written).
• Comfortable using smartphones, apps, and computer dashboards.
• Ability to multitask and stay calm under pressure.
• Must be based in Abeokuta or willing to relocate.

Crescita Solutions is a results-focused digital marketing agency in Nigeria & Ghana, helping brands, creators, and organizations achieve measurable growth through data-driven campaigns, high-impact branding, and cutting-edge web technologies.

We are recruiting to fill the position below:

Job Position: Customer Support / Client Success Associate

Job Location: Lagos

Role Overview

• We are hiring a Customer Support / Client Success Associate to be the first point of contact for our clients.
• This role requires someone who is empathetic, detail-oriented, and skilled at building relationships.
• You will support clients through live chat, email, and other communication channels, ensuring they get timely solutions and a smooth experience with our services.

Key Responsibilities

• Respond promptly to customer inquiries through live chat, email, and contact forms.
• Assist clients with product and service-related questions.
• Troubleshoot issues and provide clear solutions or escalate to the right team when necessary.
• Build long-term relationships with clients by ensuring their needs are met.
• Collect client feedback and share insights with the team to improve services.
• Maintain accurate records of customer interactions.

Requirements

• Good written and verbal communication skills.
• Ability to remain patient, professional, and empathetic when handling customer issues.
• Good organizational and problem-solving skills.
• Experience with live chat tools, CRM systems, or customer support platforms is a plus.
• Ability to work independently in a remote, agile environment.

Preferred Qualifications:

• Previous experience in customer support, client success, or account management.
• Familiarity with digital agency workflows or SaaS platforms.

Salary

Very attractive.

Method of Application

Interested and qualified candidates should send their CV / Portfolio to: using "Customer Support / Client Success Associate – Crescita Solutions" as the subject of the email.

Job Description:

We are seeking an experienced Customer Support and Sales Representative to join our team and support our US-based client in the automotive industry. The ideal candidate will have a strong background in customer service and sales, with proven experience handling customer interactions professionally and achieving targets in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls with professionalism and empathy.

• Provide exceptional customer service and ensure customer satisfaction and retention.

• Promote and upsell products or services to meet or exceed sales targets.

• Manage customer inquiries, complaints, and requests efficiently.

• Work collaboratively with the team to achieve departmental goals.

• Maintain accurate records of customer interactions and transactions.

Requirements:

• Minimum 3 years of experience in a similar customer support and sales role.

• Automotive industry experience is a strong plus.

• Excellent communication and interpersonal skills.

• Ability to perform under pressure and meet sales targets.

• Strong customer-handling skills with a professional and courteous phone manner ("bedside manners").

• Experience working in a fast-paced environment.

• A team player who thrives in collaborative settings.

• Must be able to work 6 days a week.

Customer Support (Remote)

We are seeking a professional and customer-focused representative with strong e-commerce experience to join our remote team. The ideal candidate will demonstrate excellent communication skills, a professional English accent, and proven ability in managing customer interactions across multiple channels.

Responsibilities

• Provide professional and empathetic phone support
• Respond to inquiries via email and live chat in a timely manner
• Accurately document and update customer records in the system
• Manage return and refund requests while ensuring a positive customer experience
• Provide product information, resolve order issues, and assist with troubleshooting
• Maintain high customer satisfaction through clear and solution-oriented service
• Collaborate with team members to address concerns and support service improvements

Requirements

• 3–5 years of customer service experience (e-commerce preferred)
• In-depth knowledge of return and refund processes
• Strong organizational skills and attention to detail
• Neutral/professional English accent
• Excellent verbal and written communication skills with strong emotional intelligence

NOTE

Applications without a completed application form will not be considered.

Job Type: Contract

We are looking for a Customer Support Officer to join our growing team at Shurefire, a digital platform for building materials and services. The role is about making sure our customers and merchants have a smooth experience using the platform. You'll be the first point of contact for inquiries, guiding users, and helping resolve issues quickly.

This position is best suited for someone who is friendly, patient, and good with communication. It's flexible but requires someone who can stay organized and handle both buyers and merchants confidently.

Key Responsibilities

• Respond to customer and merchant inquiries via phone, email, or chat.
• Guide merchants during onboarding and help customers with their orders.
• Handle complaints professionally and provide quick solutions.
• Share feedback from customers/merchants with the operations team.
• Keep proper records of interactions and resolutions.
• Promote a positive experience for all users of the platform.

Requirements

• Degree or diploma in Business Administration or related fields.
• Strong communication and interpersonal skills (both verbal and written).
• Prior experience in customer support or e-commerce is an advantage.
• Tech-savvy, comfortable using apps, smartphones, and basic office tools.
• Organized, patient, and solution-oriented.
• Living in or close to Ajah, Lekki, or Sangotedo is a plus.

What We Offer

• Competitive pay.
• Flexible work structure.
• Supportive team and training.
• Opportunities to grow with the company.

To apply: Send your CV to with job title as subject.

Job Type: Full-time

Pay: ₦100, ₦140,000.00 per month

As a Customer Support Associate at Expertlisting, you will ensure users have a smooth and positive experience. You'll verify property listings, resolve inquiries, and educate users about our services, all while upholding the high standards of accuracy and professionalism that define Expertlisting. If you're empathetic, organized, and thrive in a dynamic environment, we would love to have you on our team

What You'll do:

• Contact landlords to verify property listings, ensuring our platform is accurate and reliable.
• Assist users via phone, email, or chat with a friendly, professional approach.
• Resolve issues, like landlord concerns, with empathy and clarity.
• Explain our platform to users, helping them understand our unique value.
• Stay organized while managing multiple tasks in a fast-paced startup environment.
• Track progress and provide simple updates using basic tools like spreadsheets.

What We're Looking For:

• 1-2 years of experience in customer support or a similar role (real estate experience is a bonus but not required).
• Great communication skills and a knack for simplifying complex ideas.
• Strong organization and problem-solving skills to handle multiple tasks.
• Comfort with basic tech tools (e.g., spreadsheets or customer support software).
• Enthusiasm for joining a startup, with adaptability and a team-oriented mindset.
• Flexible availability to support our growing user base.

This is an On-site role.

We're looking for a friendly and resourceful Customer Support Specialist to join our team. As a key member of our customer-facing team, you'll provide top-notch support to our customers, resolving their queries and issues in a timely and professional manner.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner

• Resolve customer complaints and issues in a professional and courteous manner

• Provide accurate and helpful information about our products/services

• Maintain accurate records of customer interactions

• Continuously improve knowledge of our products/services to provide better support

Requirements:

• 1-2 years of customer support experience

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize tasks effectively

• Strong problem-solving and analytical skills

• Proficiency in customer support software and technology

Nice to Have:

• Experience with ticketing systems (e.g., Zendesk, Freshdesk)

• Knowledge of CRM software (e.g., Salesforce)

What We Offer:

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment