88 Technical Manager jobs in Nigeria
Technical Manager
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Job Description
We are seeking an experienced and results-driven Technical Manager to lead our technical team and oversee the planning, execution, and delivery of projects. The ideal candidate will have strong leadership skills, a deep technical background, and the ability to communicate effectively with both technical and non-technical stakeholders.
Key Responsibilities:
Lead, manage, and mentor a team of engineers/technical staff.
Oversee the end-to-end delivery of technical projects, ensuring quality, timeline, and budget targets are met.
Collaborate with cross-functional teams including Product, Design, QA, and Operations to define technical requirements and scope.
Ensure best practices in software development, infrastructure, and system architecture.
Troubleshoot technical issues and provide effective solutions promptly.
Evaluate and implement tools, processes, and technologies that enhance team productivity and system performance.
Maintain technical documentation and enforce coding standards.
Participate in recruitment and team growth planning.
Provide regular updates and reports to senior leadership on technical progress and challenges.
Qualifications:
Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
Proven experience (4+ years) in a technical leadership or management role.
Hands-on experience in software development/infrastructure/networking
Experience with Agile/Scrum methodologies.
Excellent problem-solving and decision-making skills.
Strong communication and interpersonal abilities.
Preferred Qualifications:
Experience managing remote or distributed teams.
Certifications such as PMP, CSM, or technical certifications (AWS, Azure, etc.).
Familiarity with DevOps practices and CI/CD pipelines.
Job Type: Full-time
Pay: ₦120, ₦200,000.00 per month
Technical Manager
Posted today
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Job Description
Company Description
TIA Technologies Ltd. is a registered multi-disciplined consulting/engineering company that focuses on providing optimized power, IT, and smart security solutions. Our goal is to offer unwavering solutions that span all our areas of expertise. We are committed to delivering innovatively customized solutions to our clients, ensuring their operational efficiency and security.
Role Description
This is a full-time on-site role for a Technical Manager, based in Lagos State, Nigeria. The Technical Manager will supervise and lead engineering teams, manage technical projects, and provide technical support and guidance.
Responsibilities:
- Identify and pursue new business opportunities within assigned markets and verticals.
- Build and maintain strong, long-lasting client relationships.
- Ensure that all projects are delivered on time, within scope, and within budget.
- Understand and articulate the technical features, benefits, and value propositions of the company's products and services.
- Conduct pre-sales technical consultations, including needs analysis, requirement gathering, and feasibility discussions.
- Prepare detailed quotations, proposals, and RFP responses in collaboration with engineering and project management teams.
- Negotiate contract terms, pricing, and service agreements within approved guidelines.
- Provide technical leadership and oversight on projects from concept through implementation, ensuring compliance with engineering standards and client expectations.
- Collaborate with business development and sales teams to understand client requirements and translate them into feasible technical solutions.
- Conduct high-level technical consultations, including needs analysis, feasibility studies, and solution architecture design.
- Work closely with cross-functional teams, including Engineering, Project Management, Customer Support, and Procurement, to ensure smooth and timely project execution.
- Participate in client meetings to provide expert-level technical input, clarify solution details, and build confidence in the company's technical capabilities.
- Oversee the preparation and review of technical proposals, designs, bills of quantities (BoQs), and RFP responses.
- Lead the development and validation of customized technical solutions, ensuring scalability, cost-effectiveness, and alignment with client needs.
- Stay up to date with industry trends, emerging technologies, and standards relevant to the company's services and sectors.
- Review and validate technical documentation, including engineering drawings, system layouts, and commissioning plans.
- Mentor junior engineers and technical staff, fostering continuous learning and adherence to best practices.
- Ensure compliance with quality, safety, and regulatory requirements during project planning and execution.
- Lead technical risk assessments and mitigation planning during proposal and execution phases.
- Support commissioning, testing, and troubleshooting of installed systems or infrastructure.
- Ensure proper documentation and handover of technical solutions upon project completion.
- Evaluate and recommend tools, platforms, or methodologies to improve technical delivery and team productivity.
- Represent the company in technical discussions with regulatory bodies, partners, and third-party vendors.
- Report regularly to senior management on project status, technical risks, resource needs, and client feedback.
Qualifications
- Bachelor's degree/ HND in Engineering, Information Technology, Computer Science, or a related field.
- (A strong technical background is essential.)
- 5+ years of experience as a Technical Manager, preferably within an engineering, IT solutions, or technology consulting firm.
- Proven track record of achieving sales targets and managing complex sales cycles.
- Solid technical background, with understanding or hands-on experience in software development and web technologies
- Excellent communication, negotiation, and presentation skills.
- Ability to understand and explain highly technical solutions in layman's terms.
- Proficiency in CRM software and productivity tools (e.g., MS Office, Google Workspace).
- Familiarity with solution selling, consultative sales techniques, or the Challenger Sales Model.
- Certification in technical or sales domains (e.g., PMP, Cisco, Microsoft, or CompTIA) is a plus.
Technical Manager
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Job Description
HR-EX Consulting partners with small businesses looking for affordable HR professional advisory and services. In practice, we operate as an outsourced HR department and provide professional HR services for small businesses for a fraction of the cost of hiring a full-time staff.
We are recruiting to fill the position below:
Job Position: Technical Manager
Job Location: Lagos
Employment Type: Full-time
Responsibilities
- Oversee project site surveys and coordinate technical design strategies and drawings.
- Conduct quantity take-offs and proficiently interpret drawings.
- Respond to RFQs (Request for Quotations) and prepare RFIs (Request for Information).
- Ensure appropriate usage and application of the Project Management System (PMS) with respect to entry and analysis of work-related data.
- Define the scope, budget, and justification of Civil and structural change work orders.
- Assist project team in negotiations with vendors regarding the value of claims or changes in
- schedules and prepare recommendations on claims - approval or rejection.
- Undertake comprehensive project planning, ensuring effective supervision and contract
- management.
- Acquire a detailed understanding of contract documents (drawings and specifications), phasing plans, Civil and structural systems interrelationships, construction sequencing, and project schedules to advise the project manager as necessary.
- Develop systems for reporting to monitor and track technical issues.
- Work with the stakeholders to establish key performance indicators for critical Civil and structural engineering parameters on the project.
- Coordinate periodic reports to help understand project performance against Civil and structural standards and drive remedial actions.
- Interface with clients in relation to Civil and structural activities on-site.
- Collate and analyse periodic cost reports to monitor cost performance.
- Oversee Overall QA/QC to monitor compliance with management plans.
Requirements
- Interested candidates should possess relevant qualifications.
Method of Application
Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.
Technical Manager- StreFas
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Job Description
Today
T
Technical Manager- StreFasTechnoServe
Engineering & Technology
Rest of Nigeria (Nationwide)
Confidential
- Minimum Qualification :
Job Title: Technical Manager
Project: Strengthening Farmers & SME's Resilience through Climate Smart Grain Production in Nigeria (StreFas)
Reports to: Country Director
Location: Kaduna
About TechnoServe :
Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe's work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.
The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing…when incomes increase and living conditions for families get better, they can access health care and education previously out of reach. Communities and even whole countries are better off.
Program Overview:
The StreFas Project aims to reduce Greenhouse Gas emissions through regenerative agricultural practices and at the same time develop an inclusive, sustainable, scalable, and adaptable regenerative agriculture solution to help smallholder farmers (SHFs) and local SMEs (aggregators) be more resilient and produce low-carbon grains in Nigeria. The three-year project will provide a guaranteed structured market for farmers to produce high-quality grains yearly, with a significant quantity of grains produced from environmentally sustainable practices. The project aims to impact up to 25,000 SHFs directly as beneficiaries of the program. Importantly, StreFas will sustain and scale up the successful elements of the regenerative agriculture pilot of the Developing Inclusive Grain Value Chains in Nigeria (DIGVCN) project.
Job Summary:
The Technical Manager -Strengthening Farmers and SMEs Resilience through Climate Smart Grain Production in Nigeria (StreFas) will work under the supervision of the Country Director/Program Director to provide overall project technical support to the StreFas team in Kaduna and Nasarawa States and the goal is to reduce Greenhouse Gas Emissions through regenerative agricultural practices. This goal will be achieved primarily through upskilling Maize, Rice, Sorghum, and Soybean farmers in regenerative agricultural practices. S/he will provide technical support to facilitate farmer behavioral change from conventional agriculture to regenerative and climate-adapted agriculture. In addition, s/he will provide guidance while working closely with the Program manager to manage relationships with donors, implementing partners, and sub-awardees to achieve project objectives. The tasks outlined below are the key responsibilities of the employee, however, s/he will be expected to perform other tasks that are necessary within the context of the evolving needs of TechnoServe's Agricultural portfolio.
Primary Functions & Responsibilities:
- Provide technical oversight of the project's interventions related to the reduction of Greenhouse Gas (GHG) Emissions through regenerative agricultural practices. S/he will be the technical lead facilitating activities aimed at achieving farmer behavioral change from conventional agriculture to regenerative and climate-adapted agriculture.
- Work with the Program Manager to engage the relevant practice teams internally to get maximum support that ensures the successful delivery of the project.
- Optimize team technical competence and ensure that members are adequately capacitated to conduct their respective project activities and upskilled in critical areas of the project such as regenerative agricultural practices and carbon credit calculations. Mentor and build the technical capacity of field staff on regenerative agricultural practices.
- In collaboration with the Program Manager, develop training curriculum for farmers and coordinate all required training, including training-of-trainers (ToTs), and ensure all training manuals are updated throughout the life of the project.
- Work closely with the Program Manager and the Monitoring, Evaluation, and Learning (MEL) specialist to ensure proper and timely reports of the program for internal communication and action. Support the sharing of best practices and lessons learned from the project and program communication activities.
- Adapt project approaches, as needed, to reach targets and milestones related to GHG Emissions reduction and mitigation targets and the adoption of regenerative agricultural practices.
- With the MEL Specialist to assess the impact of the project's interventions and ensure high-quality data is being collected to demonstrate project results, particularly related to Greenhouse Gas (GHG) emissions reduced/mitigated through regenerative agricultural practices.
- Contribute to donor reports and presentations, and work with the Program Manager to represent the project at external meetings and events.
- Assess the gaps in SMEs (Aggregators)/SHFs technical knowledge and capacity and develop adequate technical training to enhance performance.
- Understand, respect, and promote TechnoServe's values, vision, and strategy in the implementation of assigned duties.
Any other tasks that may be assigned about the evolving needs of the project.
Qualifications:
- An advanced degree in Crop Science, Agronomy, or other relevant field and at least 7 years of relevant professional experience with a bachelor's degree. Alternatively, 5 years with a Masters' degree.
- Demonstrated knowledge and understanding of regenerative agriculture, carbon credits, and greenhouse gas emission reduction through regenerative practices.
- Demonstrated experience in leading technical studies such as environmental impact assessment, baseline, and endline evaluation studies, and so on.
Experience working in Nigeria is preferred.
Required Languages: Fluency in English is required. Other preferred Language, Hausa.
Travel: Local travel 40-50%
Knowledge, Skills and Abilities:
- Deep understanding of regenerative agricultural practices in the Nigerian context.
- Demonstrated ability to interact effectively and collaboratively with a broad range of public and private sector counterparts and other key stakeholders.
- Strong interpersonal and communications skills in a multicultural environment.
- Ability to work with tight deadlines while managing multiple tasks and priorities.
Ability to contribute to well-written, cohesive analyses and reports.
Supervisory Responsibilities: None
Closing Statements:
We encourage all qualified individuals who share TechnoServe's vision of improving the lives of others through proven business solutions to apply.
With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.
We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.
If you have a disability that affects your ability to use our online system to apply for a position at TechnoServe please contact the Human Resources at or call
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Assistant Technical Manager
Posted today
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Job Description
Company Description
At Ion Exchange India, we provide comprehensive environment solutions, encompassing water treatment, liquid waste treatment and recycling, air pollution control, and solid & hazardous waste management. Specialists in water and wastewater treatment for over six decades, we deliver total water solutions for industry, homes, and communities. Through integration of process technology, design engineering, and project management, we take end-to-end responsibility in planning, integrating, and managing water. Our efficient water management creates quantifiable benefits, showcasing it as a valuable investment.
Role Description
This is a full-time on-site role for an Assistant Technical Manager - Process Chemicals based in Al Khobar. The Assistant Technical Manager will oversee daily technical support activities, manage process chemicals applications programs and provide analytical solutions for process chemical applications. The role entails team management and collaboration with various departments to ensure project success and efficient operation.
Qualifications
- Strong Analytical Skills
- Experience in Team Management and Project Management
- Proficiency in Technical Support and Troubleshooting.
- Excellent problem-solving and decision-making abilities
- Effective communication and interpersonal skills
- Ability to work independently and manage multiple tasks
- Bachelor's degree in Chemical Engineering, Environmental Science, or a related field
- Experience in the refinery process chemicals industry is a must.
Technical Manager- StreFas
Posted today
Job Viewed
Job Description
Job Title: Technical Manager
Project: Strengthening Farmers & SME's Resilience through Climate Smart Grain Production in Nigeria (StreFas)
Reports to: Country Director
Location: Kaduna
About TechnoServe:
Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe's work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.
The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing…when incomes increase and living conditions for families get better, they can access health care and education previously out of reach. Communities and even whole countries are better off.
Program Overview:
The StreFas Project aims to reduce Greenhouse Gas emissions through regenerative agricultural practices and at the same time develop an inclusive, sustainable, scalable, and adaptable regenerative agriculture solution to help smallholder farmers (SHFs) and local SMEs (aggregators) be more resilient and produce low-carbon grains in Nigeria. The three-year project will provide a guaranteed structured market for farmers to produce high-quality grains yearly, with a significant quantity of grains produced from environmentally sustainable practices. The project aims to impact up to 25,000 SHFs directly as beneficiaries of the program. Importantly, StreFas will sustain and scale up the successful elements of the regenerative agriculture pilot of the Developing Inclusive Grain Value Chains in Nigeria (DIGVCN) project.
Job Summary:
The Technical Manager -Strengthening Farmers and SMEs Resilience through Climate Smart Grain Production in Nigeria (StreFas) will work under the supervision of the Country Director/Program Director to provide overall project technical support to the StreFas team in Kaduna and Nasarawa States and the goal is to reduce Greenhouse Gas Emissions through regenerative agricultural practices. This goal will be achieved primarily through upskilling Maize, Rice, Sorghum, and Soybean farmers in regenerative agricultural practices. S/he will provide technical support to facilitate farmer behavioral change from conventional agriculture to regenerative and climate-adapted agriculture. In addition, s/he will provide guidance while working closely with the Program manager to manage relationships with donors, implementing partners, and sub-awardees to achieve project objectives. The tasks outlined below are the key responsibilities of the employee, however, s/he will be expected to perform other tasks that are necessary within the context of the evolving needs of TechnoServe's Agricultural portfolio.
Primary Functions & Responsibilities:
- Provide technical oversight of the project's interventions related to the reduction of Greenhouse Gas (GHG) Emissions through regenerative agricultural practices. S/he will be the technical lead facilitating activities aimed at achieving farmer behavioral change from conventional agriculture to regenerative and climate-adapted agriculture.
- Work with the Program Manager to engage the relevant practice teams internally to get maximum support that ensures the successful delivery of the project.
- Optimize team technical competence and ensure that members are adequately capacitated to conduct their respective project activities and upskilled in critical areas of the project such as regenerative agricultural practices and carbon credit calculations. Mentor and build the technical capacity of field staff on regenerative agricultural practices.
- In collaboration with the Program Manager, develop training curriculum for farmers and coordinate all required training, including training-of-trainers (ToTs), and ensure all training manuals are updated throughout the life of the project.
- Work closely with the Program Manager and the Monitoring, Evaluation, and Learning (MEL) specialist to ensure proper and timely reports of the program for internal communication and action. Support the sharing of best practices and lessons learned from the project and program communication activities.
- Adapt project approaches, as needed, to reach targets and milestones related to GHG Emissions reduction and mitigation targets and the adoption of regenerative agricultural practices.
- With the MEL Specialist to assess the impact of the project's interventions and ensure high-quality data is being collected to demonstrate project results, particularly related to Greenhouse Gas (GHG) emissions reduced/mitigated through regenerative agricultural practices.
- Contribute to donor reports and presentations, and work with the Program Manager to represent the project at external meetings and events.
- Assess the gaps in SMEs (Aggregators)/SHFs technical knowledge and capacity and develop adequate technical training to enhance performance.
- Understand, respect, and promote TechnoServe's values, vision, and strategy in the implementation of assigned duties.
- Any other tasks that may be assigned about the evolving needs of the project.
Qualifications:
- An advanced degree in Crop Science, Agronomy, or other relevant field and at least 7 years of relevant professional experience with a bachelor's degree. Alternatively, 5 years with a Masters' degree.
- Demonstrated knowledge and understanding of regenerative agriculture, carbon credits, and greenhouse gas emission reduction through regenerative practices.
- Demonstrated experience in leading technical studies such as environmental impact assessment, baseline, and endline evaluation studies, and so on.
- Experience working in Nigeria is preferred.
Required Languages: Fluency in English is required. Other preferred Language, Hausa.
Travel: Local travel 40-50%
Knowledge, Skills and Abilities:
- Deep understanding of regenerative agricultural practices in the Nigerian context.
- Demonstrated ability to interact effectively and collaboratively with a broad range of public and private sector counterparts and other key stakeholders.
- Strong interpersonal and communications skills in a multicultural environment.
- Ability to work with tight deadlines while managing multiple tasks and priorities.
- Ability to contribute to well-written, cohesive analyses and reports.
Supervisory Responsibilities: None
Closing Statements:
We encourage all qualified individuals who share TechnoServe's vision of improving the lives of others through proven business solutions to apply.
With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.
We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.
If you have a disability that affects your ability to use our online system to apply for a position at TechnoServe please contact the Human Resources at or call
Technical Manager UPS/Inverter
Posted today
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Job Description
Position Overview
We are hiring a Technical Manager (UPS & Inverter Division) to lead our UPS and inverter operations. The ideal candidate will have strong technical expertise, at least 5 years of proven experience, and leadership skills to manage installations, maintenance, and after-sales delivery, customer satisfaction, and operational efficiency across the division.
Key Responsibilities
- Oversee design, installation, commissioning, and maintenance of UPS & inverter systems.
- Lead and mentor engineers/technicians to ensure top-quality service delivery.
- Provide technical support during client consultations and project execution.
- Develop SOPs, preventive maintenance plans, and troubleshooting solutions.
- Manage vendor relationships and stay updated on emerging power technologies.
Requirements:
- Bachelor's degree in Electrical/Electronic Engineering or related field.
- Minimum 5 years' hands-on experience in UPS & inverter systems.
- Strong leadership, problem-solving, and project management skills.
- Professional certifications (e.g., COREN, IEEE) are an added advantage.
How to Apply: Send your CV and cover letter to
Job Type: Full-time
Application Question(s):
- Do you have at least 5 years of hands-on experience working with UPS and inverter systems
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academic and technical manager
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Job Description
The role of the Academic and Technical Manager at UNICCON Institute of Technology is to provide overall academic leadership and technical management of the institute's digital skills training programs, reporting directly to the Director.
As the Academic and Technical Manager, you will be responsible for the strategic planning, curriculum development, and faculty coordination to ensure that all training aligns with current technology trends and market demands. You will design and implement academic and technical strategies and oversee budget management in collaboration with and supporting the Director.
Working closely with the Director , you will lead the academic and technical learning agenda, manage curriculum quality, and coordinate evaluation and feedback mechanisms that guide program improvements and strategic decision-making.
Operating in a matrix organizational structure, you will collaborate effectively with both academic and operational management teams to ensure seamless integration of training delivery, technical resources, and learner engagement while supporting the Director.
What You Will Do
● Lead the design, development, and continuous improvement of comprehensive training curricula in cutting-edge digital skills and technologies.
● Manage the academic team, including trainers and technical instructors, to ensure effective delivery and learning outcomes.
● Oversee the integration and utilization of digital tools, cutting-edge software platforms, and hardware (including 3D printers, drones, robotics equipment) to enrich the learning experience.
● Conduct training needs analysis and stay updated with industry standards, emerging technologies.
● Coordinate with industry partners and stakeholders to align training programs with certification standards.
● Monitor and evaluate training effectiveness through assessment tools, learner feedback, and performance metrics.
● Ensure compliance with institutional policies, quality standards, and safety regulations relevant to technical training environments.
● Organize workshops, seminars, and hackathons to foster practical learning and innovation.
● Creating schedules for meetings, events, or project timelines to ensure efficient use of time and resources.
● Prepare and submit regular reports on training performance and program effectiveness.
● Analyze academic data to identify trends, areas for improvement, and opportunities for program enhancement.
● Work closely with other departments to coordinate academic initiatives and ensure seamless operations.
●Other Duties as Assigned: Perform additional tasks as needed to support the goals and objectives of the institution.
Technical Manager/Team Lead
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Job Description
Job Title: Technical Manager / Team Leader
Location: Oshodi, Lagos
Employment Type: Full-time
Salary: N500,000 (Gross)
About the Role:
We are looking for a results-driven professional with proven leadership skills to manage our technical team and operations across Lagos. You will oversee solar installations from start to finish, manage project execution, support existing customers, troubleshoot issues, and hire and build a strong technical team to meet growing demand.
Key Responsibilities:
- Manage and lead the technical department and installation teams in Lagos and Abuja.
- Hire and onboard new technicians as the company expands.
- Supervise and execute solar installation projects from design to commissioning.
- Support and maintain excellent relationships with existing customers.
- Provide hands-on troubleshooting and after-sales technical support.
- Proactively identify and resolve issues before, during, and after installations.
- Drive best practices to ensure projects are delivered on time, safely, and within budget.
Requirements:
Minimum of 5 years managing technical teams or departments, preferably within the renewable energy sector.
Strong project management experience, using Project Management tools like Asana, Trello, MS Project, etc. PMP certification is a plus.
Deep understanding of solar power systems (inverters, batteries, panels, site assessments, installations, etc.).
Proven experience hiring, developing, and leading technical teams.
Exceptional leadership, communication, and problem-solving skills.
Ability to work independently and navigate challenges creatively and efficiently.
Technical Product Manager
Posted today
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Job Description
We're looking for a hands-on Technical Product Manager who spends time both strategizing product direction and shipping code—specifically in PHP (Laravel). You'll act as the bridge between customers, support, design, engineering, and external vendors: owning issue triage and small fixes, coordinating larger escalations,and turning customer feedback into prioritized product improvements.
This is an ideal role if you're comfortable writing and maintaining Laravel code, testing web apps, handling customer-facing communications, and working cross-functionally to deliver product value.
Key responsibilitiesIssue Management
- Triage incoming product issues and bugs from support and customers.
- Directly resolve small/medium product issues in the Laravel web app (hotfixes, configuration, DB fixes).
- Escalate complex problems to third-party vendors and manage the escalation lifecycle until resolution.
- Maintain an issues backlog with severity, root cause, and customer impact.
Customer feedback & communication
- Collect, analyze and synthesize customer feedback related to the web app.
- Work with customer support to map feedback to product or bug fixes and identify trends.
- Communicate status and resolution timelines to stakeholders and affected customers.
App testing & maintenance
- Design and run regular regression tests and ad-hoc test cases for releases.
- Maintain automated tests (unit/feature) and CI checks where appropriate.
- Assist with deployments and rollback plans; monitor app health and performance.
Continuous improvement & product planning
- Use feedback and metrics to recommend feature enhancements and product improvements.
- Prioritize product roadmap items with engineering and design using clear business cases.
- Define acceptance criteria and support product delivery from design through release.
Cross-functional collaboration
- Partner with Engineering, Design, Support, and external vendors to get fixes and features delivered.
- Document technical and non-technical processes (triage playbooks, escalation procedures).
- Help set SLAs for issue response and resolution, and track performance vs SLAs.
Requirements
- 3+ years experience as a software developer (PHP + Laravel strongly preferred).
- 1+ year experience in a Product Manager or Technical Product role.
- Strong experience writing and maintaining Laravel applications (routes, controllers, Eloquent, migrations).
- Familiar with web development technologies (HTML/CSS/JS), REST APIs and authentication.
- Solid understanding of testing (PHPUnit, feature tests), debugging and basic performance tuning.
- Good UX sensibility and experience working with product/UX teams.
- Comfortable communicating directly with customers and non-technical stakeholders.
- Degree in Computer Science, Engineering, or related field (or equivalent experience).
Job Type: Full-time
Pay: Up to ₦400,000.00 per month