88 Technical Agent jobs in Nigeria

Job Title: Technical Field Sales Agent

Industry: Energy

Location: Lagos (Festac, Apapa)

Salary: Very Attractive

Work Type: Contract (There is very high possibilites of retention)

Position Overview

Join our mission to revolutionize backup power access in Lagos As a Technical Field Sales Agent, you'll be the face of our innovative solar-powered battery rental service, educating customers and partners on our cutting-edge locker-style charging stations. This hands-on role combines customer service excellence with technical expertise, requiring you to teach users our mobile app, troubleshoot basic technical issues, and ensure exceptional customer experiences across Lagos's busiest commercial locations.

Key Impact: You'll directly enable thousands of Lagosian to access reliable backup power while building trust in our revolutionary technology solution.

Key Responsibilities

• Teach customers how to use our battery charging stations and mobile app
• Guide first-time customers through account setup, payment methods, and rental process
• Educate site partners' staff on our technology and customer support procedures
• Ensure positive user experiences and address questions or concerns in real-time
• Track customer interactions and provide feedback to improve our service
• Strictly adhere to health and safety requirements
• Identify and resolve basic battery errors, charging issues, and station malfunctions through basic resets
• Conduct regular health checks on charging stations and report technical issues
• Coordinate with technical team for complex issues requiring specialist intervention
• Maintain detailed logs of technical issues and customer feedback
• Build relationships with local businesses and potential customers
• Gather customer insights to inform product and service improvements
• Represent our company values and mission in all customer interactions
• Monitor site utilization and suggest optimization opportunities

Requirements

• OND/HND/BSc in Electrical Engineering, Computer Science, Marketing, Business Administration, or a related field.

Compensation & Benefits

• Competitive salary with performance-based incentives.
• Career growth opportunities in a fast-growing renewable energy company.
• Hands-on training and continuous professional development.
• Experience in sales, customer service, or technical support (renewable energy, telecoms, or FMCG sector experience is an advantage but not mandatory).
• Ability to handle and troubleshoot basic technical or electrical devices.
• Strong reporting and documentation skills, with proficiency in Excel, Google Sheets, or similar tools.
• Comfortable using mobile apps and digital tools for demonstrations and reporting.
• Excellent communication, presentation, and interpersonal skills.
• Self-motivated, proactive, and able to work independently in the field.
• Must reside in Lagos with proximity to major commercial hubs, and be willing to travel daily across city locations.
• Flexible to work evenings or weekends when required.

How to apply

Send CV with the subject line "Technical Sale Agent" to OR

Job Type: Contract

Contract length: 5 months

Today

Abeokuta & Ogun State Full Time

Shipping & Logistics NGN 75, ,000

Easy Apply

Customer Service Orientation Time Management Basic computer knowledge

We are hiring a Customer Support & Operations Officer at Fazt Order, Abeokuta. You will handle customer inquiries, resolve issues, coordinate riders and vendors, and support smooth daily operations. learn more about us at

• Minimum Qualification : OND
• Experience Level : Entry level
• Experience Length : 1 year
• Working Hours : Full Time

Responsibilities:

• Provide excellent customer service through calls, emails, and chats.
• Handle customer inquiries, complaints, and feedback professionally and promptly.
• Support operations team in monitoring and coordinating orders and deliveries.
• Work closely with riders and vendors to ensure timely and accurate service.
• Maintain accurate records of customer interactions and operational processes.
  Support management in operational planning and reporting.

Requirements:

• Minimum of OND/HND/B.Sc in any relevant field.
• Prior experience in customer service, logistics, or food delivery platforms is an advantage.
• Excellent communication skills (spoken and written).
• Comfortable using smartphones, apps, and computer dashboards.
• Ability to multitask and stay calm under pressure.
• Must be based in Abeokuta or willing to relocate.

Crescita Solutions is a results-focused digital marketing agency in Nigeria & Ghana, helping brands, creators, and organizations achieve measurable growth through data-driven campaigns, high-impact branding, and cutting-edge web technologies.

We are recruiting to fill the position below:

Job Position: Customer Support / Client Success Associate

Job Location: Lagos

Role Overview

• We are hiring a Customer Support / Client Success Associate to be the first point of contact for our clients.
• This role requires someone who is empathetic, detail-oriented, and skilled at building relationships.
• You will support clients through live chat, email, and other communication channels, ensuring they get timely solutions and a smooth experience with our services.

Key Responsibilities

• Respond promptly to customer inquiries through live chat, email, and contact forms.
• Assist clients with product and service-related questions.
• Troubleshoot issues and provide clear solutions or escalate to the right team when necessary.
• Build long-term relationships with clients by ensuring their needs are met.
• Collect client feedback and share insights with the team to improve services.
• Maintain accurate records of customer interactions.

Requirements

• Good written and verbal communication skills.
• Ability to remain patient, professional, and empathetic when handling customer issues.
• Good organizational and problem-solving skills.
• Experience with live chat tools, CRM systems, or customer support platforms is a plus.
• Ability to work independently in a remote, agile environment.

Preferred Qualifications:

• Previous experience in customer support, client success, or account management.
• Familiarity with digital agency workflows or SaaS platforms.

Salary

Very attractive.

Method of Application

Interested and qualified candidates should send their CV / Portfolio to: using "Customer Support / Client Success Associate – Crescita Solutions" as the subject of the email.

Job Description:

We are seeking an experienced Customer Support and Sales Representative to join our team and support our US-based client in the automotive industry. The ideal candidate will have a strong background in customer service and sales, with proven experience handling customer interactions professionally and achieving targets in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls with professionalism and empathy.

• Provide exceptional customer service and ensure customer satisfaction and retention.

• Promote and upsell products or services to meet or exceed sales targets.

• Manage customer inquiries, complaints, and requests efficiently.

• Work collaboratively with the team to achieve departmental goals.

• Maintain accurate records of customer interactions and transactions.

Requirements:

• Minimum 3 years of experience in a similar customer support and sales role.

• Automotive industry experience is a strong plus.

• Excellent communication and interpersonal skills.

• Ability to perform under pressure and meet sales targets.

• Strong customer-handling skills with a professional and courteous phone manner ("bedside manners").

• Experience working in a fast-paced environment.

• A team player who thrives in collaborative settings.

• Must be able to work 6 days a week.

Customer Support (Remote)

We are seeking a professional and customer-focused representative with strong e-commerce experience to join our remote team. The ideal candidate will demonstrate excellent communication skills, a professional English accent, and proven ability in managing customer interactions across multiple channels.

Responsibilities

• Provide professional and empathetic phone support
• Respond to inquiries via email and live chat in a timely manner
• Accurately document and update customer records in the system
• Manage return and refund requests while ensuring a positive customer experience
• Provide product information, resolve order issues, and assist with troubleshooting
• Maintain high customer satisfaction through clear and solution-oriented service
• Collaborate with team members to address concerns and support service improvements

Requirements

• 3–5 years of customer service experience (e-commerce preferred)
• In-depth knowledge of return and refund processes
• Strong organizational skills and attention to detail
• Neutral/professional English accent
• Excellent verbal and written communication skills with strong emotional intelligence

NOTE

Applications without a completed application form will not be considered.

Job Type: Contract

We are looking for a Customer Support Officer to join our growing team at Shurefire, a digital platform for building materials and services. The role is about making sure our customers and merchants have a smooth experience using the platform. You'll be the first point of contact for inquiries, guiding users, and helping resolve issues quickly.

This position is best suited for someone who is friendly, patient, and good with communication. It's flexible but requires someone who can stay organized and handle both buyers and merchants confidently.

Key Responsibilities

• Respond to customer and merchant inquiries via phone, email, or chat.
• Guide merchants during onboarding and help customers with their orders.
• Handle complaints professionally and provide quick solutions.
• Share feedback from customers/merchants with the operations team.
• Keep proper records of interactions and resolutions.
• Promote a positive experience for all users of the platform.

Requirements

• Degree or diploma in Business Administration or related fields.
• Strong communication and interpersonal skills (both verbal and written).
• Prior experience in customer support or e-commerce is an advantage.
• Tech-savvy, comfortable using apps, smartphones, and basic office tools.
• Organized, patient, and solution-oriented.
• Living in or close to Ajah, Lekki, or Sangotedo is a plus.

What We Offer

• Competitive pay.
• Flexible work structure.
• Supportive team and training.
• Opportunities to grow with the company.

To apply: Send your CV to with job title as subject.

Job Type: Full-time

Pay: ₦100, ₦140,000.00 per month

Job Title: Technical Field Sales Agent

Industry: Energy

Location: Lagos

Position Overview

Join our mission to revolutionize backup power access in Lagos As a Technical Field Sales Agent, you'll be the face of our innovative solar-powered battery rental service, educating customers and partners on our cutting-edge locker-style charging stations. This hands-on role combines customer service excellence with technical expertise, requiring you to teach users our mobile app, troubleshoot basic technical issues, and ensure exceptional customer experiences across Lagos's busiest commercial locations.

Key Impact: You'll directly enable thousands of Lagosian to access reliable backup power while building trust in our revolutionary technology solution.

Key Responsibilities

• Teach customers how to use our battery charging stations and mobile app
• Guide first-time customers through account setup, payment methods, and rental process
• Educate site partners' staff on our technology and customer support procedures
• Ensure positive user experiences and address questions or concerns in real-time
• Track customer interactions and provide feedback to improve our service
• Strictly adhere to health and safety requirements
• Identify and resolve basic battery errors, charging issues, and station malfunctions through basic resets
• Conduct regular health checks on charging stations and report technical issues
• Coordinate with technical team for complex issues requiring specialist intervention
• Maintain detailed logs of technical issues and customer feedback
• Build relationships with local businesses and potential customers
• Gather customer insights to inform product and service improvements
• Represent our company values and mission in all customer interactions
• Monitor site utilization and suggest optimization opportunities

Requirements

• OND/HND/BSc in Electrical Engineering, Computer Science, Marketing, Business Administration, or a related field.

Compensation & Benefits

• Competitive salary with performance-based incentives.
• Career growth opportunities in a fast-growing renewable energy company.
• Hands-on training and continuous professional development.
• Experience in sales, customer service, or technical support (renewable energy, telecoms, or FMCG sector experience is an advantage but not mandatory).
• Ability to handle and troubleshoot basic technical or electrical devices.
• Strong reporting and documentation skills, with proficiency in Excel, Google Sheets, or similar tools.
• Comfortable using mobile apps and digital tools for demonstrations and reporting.
• Excellent communication, presentation, and interpersonal skills.
• Self-motivated, proactive, and able to work independently in the field.
• Must reside in Lagos with proximity to major commercial hubs, and be willing to travel daily across city locations.
• Flexible to work evenings or weekends when required.

Job Type: Full-time

Company Description

Smollan partners with brands and retailers to excel at the point of purchase. Through curiosity, care, and deep understanding, we collaboratively build solutions that drive growth for our clients and create opportunities for people. Our focus is on delivering exceptional value and fostering lasting relationships.

Role Description

This is a contract role for a Technical Field Sales Agent. The Technical Field Sales Agent will be responsible for meeting sales targets, providing technical support, and building strong relationships with clients. The role involves promoting products, conducting product demonstrations, and gathering market feedback. This is an on-site role located in Lagos.

Qualifications

• Sales, Negotiation, and Customer Relationship Management skills
• Technical knowledge related to the products being sold and the ability to conduct product demonstrations
• Market Analysis and Feedback Gathering skills
• Effective Communication, Presentation, and Public Speaking skills
• Ability to work independently and as part of a team
• Proven experience in field sales or a related role
• Bachelor's degree in Business, Marketing, Engineering, or a related field