41 Technical Admin jobs in Nigeria
Customer Administrative Support Officer
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Job Overview:
We are seeking a dedicated and adaptable Customer Administrative Support Officer to join our dynamic team. This role will primarily involve supporting the parent company's customer service operations, with the flexibility to work across various businesses and brands under the parent company umbrella.
The ideal candidate must have prior experience in customer service, possess exceptional communication and problem-solving skills, and be comfortable using modern technology and software. This is a remote role that requires access to reliable internet, electricity, and a personal laptop or computer.
Key Responsibilities:
- Serve as the first point of contact for customers across various subsidiaries.
- Handle customer inquiries, complaints, and feedback professionally via phone, email, and live chat.
- Provide accurate, timely information and solutions to customers across different company accounts.
- Maintain a consistent and high-quality customer experience aligned with each brand's values.
- Update and manage customer records across systems using CRM and other platforms.
- Escalate complex issues to relevant departments or management as required.
- Collaborate with team members and departments across multiple businesses under the parent company.
- Monitor customer trends and report recurring issues to improve service processes.
- Stay updated on product or service offerings of the different companies you will support.
Requirements:
- Proven experience (minimum 1-2 years) as a Customer Service Representative or in a similar client-facing role.
- Strong verbal and written communication skills.
- Tech-savvy with the ability to learn and use CRM software, communication tools, and cloud-based platforms.
- Must have a working computer or laptop, reliable high-speed internet, and uninterrupted electricity.
- Ability to multitask and adapt to the different customer service standards of multiple businesses.
- High attention to detail and commitment to excellence.
- Ability to work independently and as part of a remote team.
- Flexible and open to supporting various shifts and business needs.
Your Schedule
- Full-time role with flexible shift patterns
- Weekend availability required every other weekend for emergency support only
- Smooth shift handovers and support from SMEs provided
Why Work With Us?
- Work with a multi-brand team making a real difference
- Be part of a supportive and remote-first work culture
- Learn cross-functional skills across care, transport, and tech sectors
- Onboarding, templates, and SME support always available
- Room to grow and shape your role as the team evolves
Ready to join the team that holds everything together behind the scenes?
Apply now and help us support the people who support everyone else
Job Type: Full-time
Pay: ₦250,000.00 per month
Secretary (Engineering/Administrative Support)
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WORKPEDIA JOB ALERT
Position: Secretary
Industry: Construction / Administrative Support
Location: Mobaliji Anthony Way, Ikeja Lagos
Employment Type: Full-time | On-site
Work Hours: 9:00am – 5:00pm
Salary: ₦120,000 Gross
Job Summary
Our client, a reputable construction and project management company, is seeking a Secretary to provide essential administrative, clerical, and operational support to ensure smooth business operations. The ideal candidate will be versatile, detail-oriented, and capable of supporting both office and field activities.
Key Responsibilities
Perform general clerical and administrative duties, including filing, data entry, correspondence, and document management.
Provide support during construction site visits, assisting with documentation, supervision notes, and progress reports.
Assist with bookkeeping tasks, project cost tracking, and preparation of estimates under guidance.
Support vendor and subcontractor management, including documentation, communication, and performance tracking.
Contribute to social media campaigns by creating basic graphics and assisting with content production.
Maintain proper records of projects, payments, and contractor engagements.
Provide operational support to ensure workflow efficiency across departments.
Requirements
OND/HND/B.Sc. in Business Administration, Secretarial Studies, or related field.
At least 2 years of secretarial or administrative experience (construction or related industry is an advantage).
Strong organizational and multitasking skills.
Good knowledge of MS Office tools (Word, Excel, PowerPoint).
Basic graphics design skills (Canva or similar) will be an added advantage.
Strong communication, interpersonal, and problem-solving skills.
Must be proactive, detail-oriented, and reliable.
Compensation & Benefits
Salary: ₦20,000 Gross
Growth opportunities within the construction and project management sector.
To Apply: Send your CV to
or WhatsApp , , with the subject line "Secretary – Ikeja"
Job Type: Full-time
Pay: ₦1 000.00 per month
Technical Support
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Job Description
Cobweb Telecommunication Ltd is seeking a
Technical Support Officer
to provide first-level IT support for our staff and clients. The ideal candidate should have a strong understanding of computer systems, networks, and basic troubleshooting skills. You will be the first point of contact for technical issues, ensuring smooth operations and excellent user experience.
Key Responsibilities
- Respond to user inquiries via phone, email, chat, or in person.
- Troubleshoot and resolve hardware, software, and network issues.
- Install, configure, and maintain computer systems and applications.
- Manage user accounts, passwords, and access permissions.
- Support internet connectivity, routers, and Wi-Fi setup.
- Perform system updates, antivirus management, and security checks.
- Provide remote support using remote desktop tools.
- Document issues and solutions for knowledge base reference.
- Escalate complex problems to higher-level IT staff when necessary.
- Assist in IT projects such as system upgrades or software rollouts.
Requirements
- ND/HND/BSc in Computer Science, IT, or a related field (or relevant experience).
- Basic knowledge of Windows, Linux, or macOS operating systems.
- Understanding of networking concepts (IP, DNS, DHCP, LAN/Wi-Fi).
- Strong troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks.
- Previous experience in a helpdesk or IT support role is an advantage.
What We Offer
- ₦300,000 monthly salary.
- Training and career growth opportunities.
- Supportive and collaborative work environment.
- Exposure to modern IT systems and solutions.
Apply now and grow your career with us.
#Hiring #TechnicalSupport #ITJobs #JobsInNigeria #YenagoaJobs #CobwebTelecom
Technical Support
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Join our dedicated D5 Render Support team and become the trusted liaison between our product and our users
【Job Description】
Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems
Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups
Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render
Proactively learn and understand the features and underlying principles of the D5 Render
Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements
【Job Requirements】
- Majors in architectural design, landscape architecture, environmental art, interior design, or other design-related fields
- Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success
- Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software
- Excellent communication skills and customer service mindset to provide high-quality support
- Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning
Bonus: prior work or internship experience in design firms
Note: Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission
Job Type: Contract
Contract length: 12 months
Pay: ₦598, ₦897,846.00 per month
Application Question(s):
- Which 3D modeling and rendering software are you most familiar with ?
Experience:
- 3D Rendering: 2 years (Required)
Language:
- English fluently? (Required)
Technical Support
Posted today
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Job Description
Join our dedicated D5 Render Support team and become the trusted liaison between our product and our users
【Job Description】
1. Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems
2. Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups
3. Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render
4. Proactively learn and understand the features and underlying principles of the D5 Render
5. Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements
【Job Requirements】
1. Majors in architectural design, landscape architecture, environmental art, interior design, or other design-related fields
2. Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success
3. Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software
4. Excellent communication skills and customer service mindset to provide high-quality support
5. Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning
6. Bonus: prior work or internship experience in design firms
Note: Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission
Technical Support Specialist
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Responsibilities
- Respond to CX inquiries via Freshdesk, email, and chat in a timely and professional manner.
- Troubleshoot and resolve customer issues, escalating to the engineering team when necessary.
- Collaborate with engineering teams to identify, document, and resolve bugs.
- Ensure accuracy, clarity, and professionalism in every interaction.
- Suggest and implement process improvements to optimize workflows and efficiency.
- Track and report customer experience trends and insights.
- Stay up-to-date with Sycamore products, fintech compliance requirements, and industry best practices.
- Commit to ongoing professional development through certifications, webinars, and courses.
Key Requirements
- 1–3 years of experience in technical support, IT helpdesk, or customer-facing fintech roles.
- Strong troubleshooting skills for web, mobile, and API-related issues.
- Hands-on experience with support tools (Freshdesk, Jira, or similar).
- Excellent communication skills with the ability to simplify technical details.
- Highly organized, resourceful, and able to take ownership of tasks.
- Familiarity with fintech systems such as digital lending, wallets, or KYC/AML is an advantage.
Technical Support Staff
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Job Description
This is a full-time remote role for Technical Support Staff. The Technical Support Staff will be responsible for providing customer support, troubleshooting technical issues, ensuring customer satisfaction, and addressing inquiries in a timely and efficient manner. Day-to-day tasks include responding to customer complaints, assisting with problem resolution, educating customers on product functionalities, and collaborating with the technical team to identify and resolve persistent technical issues.
Qualifications
- Technical Support and Troubleshooting skills
- Analytical Skills for identifying and resolving issues
- Customer Support and Customer Satisfaction skills
- Strong verbal and written communication skills
- Ability to work independently and remotely
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Technical Support Specialist
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Position: Technical Support Specialist
Work Mode: Hybrid (on-site + remote)
Location: Lagos, Nigeria
Salary Range: ₦120,000 – ₦150,000
Role Summary:
Serves as the technical link between our customers and the operations team. You will diagnose vehicle issues remotely, provide expert advice, and relate with technicians to ensure effective service delivery.
Key Responsibilities:
Perform remote diagnosis of vehicle problems based on customer descriptions.
Translate technical information between customers and technicians.
rovide technical advice and manage customer expectations.
hedule dispatches and prepare detailed work orders.
plain repair estimates and processes clearly.
intain accurate service records in the CRM.
Receive and log inquiries, complaints, and service requests.
Prepare inspection reports, estimates, invoices, and maintain documentation.
Prepare regular reports on customer service performance.
Requirements
1.
Technical knowledge of vehicles and diagnostic skills are essential.
perience as an Auto Technician, Service Advisor, or similar role.
ility to explain complex technical issues.
oficient with computers and CRM software.
rong problem-solving and customer service skills.
OND/HND (Business Admin/Marketing preferred).
2–3 years customer service experience (automotive sector an advantage).
Reporting Line
Reports to Operations Coordinator/Manager.
How to Apply
If this role excites you, send your CV and Cover Letter (detailing why you are the right fit for 29Workshop) to:
Equal Opportunity
29Workshop is an equal-opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.
Technical Support Specialist
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Hiring – Technical Support Specialist (WordPress & React)
We're Hiring: Technical Support Specialist (WordPress & React)
Firm: ICAN Online Tutors (EdTech)
Location: Hybrid (onsite + remote)
Compensation: ₦200,000 – ₦00,000 GROSS (depending on experience & skills)
We are looking for a versatile Technical Support Specialist with WordPress and React skills. This hybrid role combines technical support with front-end development to enhance our digital learning platforms.
What You'll Do:
Troubleshoot and resolve website/application issues
Manage & customize WordPress sites (themes, plugins, performance, security)
Assist in developing and maintaining React-based features
Collaborate with designers/developers for smooth UI/UX
Document technical issues/solutions for internal knowledge base
Monitor system performance, updates, and security
Train and support non-technical users
What We're Looking For:
1–3 years' experience in technical support or related role
Strong WordPress skills (custom themes, plugins, troubleshooting)
Solid React and modern front-end development knowledge
Familiarity with HTML, CSS, JavaScript, PHP/MySQL basics
Problem-solving mindset & strong communication skills
Nice to Have:
Experience with hosting, DNS, or server management
Familiarity with design tools (Figma, Adobe XD, Sketch)
Knowledge of Git/version control
To Apply: Submit your application here →
Job Type: Full-time
Pay: ₦200 400,000.00 per month
Technical Support Intern
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Job Description
Today
J
Technical Support Intern (SME) at MainOne Cable – 2 OpeningsJobgam
Software & Data
Lagos Full Time
IT & Telecoms Confidential
- Minimum Qualification :
JOB TITLE: Technical Support Intern (SME)
JOB LOCATION: Lagos
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Job Details
The Technical Support Intern will be responsible for the following functions:
- Configure, test and provision customers on CRM platform.
- Coordinate 3rd party installation and support activities.
- Assign new requests/opportunities captured from MainOne website. Run weekly reports on incidents – opportunities and complaints. Network management and monitoring. Perform 1st level fault troubleshooting tasks.
- Liaise with OEM to resolve technical related issues. Liaise with vendor(s) for customer installations.
- Escalate unresolved issues to the appropriate teams. Critically analyze customer complaints and issues with a bid to providing lasting solution.
Continually drive customer satisfaction through speedy resolution of complaints.
Qualifications, Skills & Competencies
- BSc / HND in a relevant study.
Excellent communication skills. Multitasking skills. CCNA will be an advantage. Previous experience in a similar position is an added advantage.
Demands Of The Job
- Required to communicate constantly with customers to understand requests, complaints and follow up until issues are resolved.
May be required to stay after office hours. Job requires a lot of patience, and exemplary communication skills.
How To Apply
To apply for the ongoing MainOne Cable Job recruitment, visit the APPLICATION PORTAL to submit your application
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