371 Support Representative jobs in Nigeria

Job Overview:

Location: Computer Village

Preferred Location of Candidate: Ogba, Ikeja Environs.

Job Type: On site

Job Summary:

Our client is a fast-growing tech retail company that offers gadgets and accessories through online and in-store channels, with a strong focus on innovation and customer satisfaction.

The Customer Support Rep will handle customer inquiries and complaints across communication channels while ensuring an excellent experience.

Key Responsibilities:

• Respond to customer queries via app chat, email, and calls
• Track, resolve, and document complaints or order issues
• Escalate bugs or technical problems to the dev team
• Collect customer feedback and suggest improvements

Requirements

• OND or Bachelor's in any field
• Strong written and verbal communication
• Customer-first mindset and problem-solving skills
• 1–2 years in a similar role preferred

Job Type: Full-time

Pay: From ₦200,000.00 per month

Application Question(s):

• Are you available for an interview this week?
• Briefly describe your previous experience as a customer support representative in a retail company

Experience:

• Customer Support : 2 years (Required)

Company Description

Micserah is the first truly Nigerian watch brand, dedicated to producing high-quality watches at affordable prices. Designed in Nigeria, Micserah is committed to offering exceptional products that resonate with the local market and beyond. Our mission is to blend quality craftsmanship with accessible pricing for our customers.

Micserah Watches is expanding, and we're seeking a Customer Support & Sales Representative to join our growing team.

If you're detail-oriented, love engaging with customers, and are confident using digital tools to manage sales and website reports, this role is for you.

What you'll do:

– Provide timely and professional customer support across email, phone, and chat.

– Help manage sales orders and track customer purchases on our website.

– Generate and review website sales reports to support decision-making.

– Represent the Micserah brand voice with warmth, precision, and empathy.

What we're looking for:

– Strong communication skills (written & spoken).

– Previous customer service or sales experience is a plus.

– Ability to work with e-commerce platforms (Shopify experience is an advantage).

– A proactive, positive, and solution-oriented mindset.

Location: Hybrid (Remote + Lagos Office)

To apply, send your CV and a short note to

To know more about us, please visit

Be part of a brand redefining African luxury.

Company Description

NexSko Web Pvt. Ltd. is a versatile web technology company with industry-leading brands in digital media, technology, e-commerce, gaming, entertainment, connectivity, health, edtech, and martech. Our innovative solutions are designed to meet the diverse needs of these sectors, ensuring high-quality user experiences and optimizing business operations.

Role Description

This is a part-time remote role for a Customer Support Executive. The role involves delivering excellent customer service and ensuring customer satisfaction through effective online and technical support. The Customer Support Executive will manage queries, troubleshoot technical issues, and provide timely resolutions to customers, maintaining high satisfaction levels.

Qualifications

• Customer Support and Customer Service skills
• Experience in ensuring Customer Satisfaction and providing Online Support
• Technical Support skills
• Strong communication and interpersonal skills
• Ability to work independently and remotely
• Experience in the web technology industry is a plus
• High school diploma or equivalent; additional qualifications in customer service or related fields are a plus

We are looking for a Customer Service Representative (CSR) to join our fast-paced team in the automotive industry. This role involves handling both inbound and outbound calls while delivering exceptional service and driving sales conversions.

Key Requirements:

• Must have prior experience in a CSR role (mandatory).

• Excellent English speaking skills with clear and confident communication.

• Ability to work 7 hours/day, 6 days/week (42 hours/week).

• Flexible to work shift schedules and anytime between operational hours of 7:00 AM – 10:00 PM Eastern Time.

• Experience in the automotive industry is a plus (training can be provided).

• Committed to a long-term, full-time career opportunity.

What We Offer:

• Base salary + commission + performance-based incentives on every conversion.

• Career growth and long-term job security.

• Stable, supportive, and growth-oriented work environment.

• Training and continuous support to help you succeed.

• A collaborative, performance-driven work culture.

If you are hardworking, adaptable, and ready to grow with a fast-paced company, apply now and build your career with us

ABOUT US

Isaacs Consolidate is a dynamic business group that thrives at the intersection of innovation, strategy, and excellence. We operate through three specialized subsidiaries, each dedicated to delivering top-tier services across distinct industries:

Inscribe Fables
– Crafting compelling narratives through expert copywriting, content strategy, and brand storytelling to elevate businesses and drive conversions.

TechSphere Innovations
– Delivering cutting-edge IT solutions and project management strategies to streamline operations and foster business growth.

Sniper Entry
– Providing elite forex mentorship and training, equipping traders with the skills and insights needed to navigate the financial markets with confidence.

At Isaacs Consolidate, we are committed to transforming businesses and individuals through innovation, expertise, and strategic execution. With core values of Integrity, Collaboration, Inclusiveness, Innovation, and Excellence, we are dedicated to empowering our audience and creating impactful solutions. Join us as we expand our reach and enhance our brand presence.

ROLE OVERVIEW

We are seeking a proactive, dedicated and empathetic
Volunteer Customer Support Representative
to serve as the first line of contact for clients, customers, providing prompt, professional, and effective assistance across multiple channels including email, chat, social media, cellphone and community members across our subsidiaries. This role offers a unique opportunity to build experience in a dynamic, impact-driven company while supporting clients across industries. It requires excellent communication skills, problem-solving ability, and a customer-first mindset.

WHAT YOU'LL DO

• Respond to customer inquiries in a timely and accurate manner.
• Resolve product or service issues by clarifying customer complaints, determining the cause, and selecting the best solution.
• Guide customers through our services, troubleshoot issues, and offer technical assistance where needed.
• Maintain a high level of professionalism and empathy when handling customer concerns.
• Document and track customer interactions and feedback to help improve products and services.
• Collaborate with internal teams to ensure a seamless customer experience.
• Track client feedback, frequently asked questions, and report patterns to internal teams.
• Follow up with clients to ensure satisfaction and provide after-support where necessary.
• Assist in onboarding new clients and participants during webinars, bootcamps, or training programs.
• Collaborate with the marketing and admin teams to ensure seamless communication with our audience.

WHO WE ARE LOOKING FOR

• Proven experience in a customer service/support role (1-2 years preferred).
• Excellent verbal and written communication skills.
• Strong problem-solving skills and attention to detail.
• Ability to multitask and manage time efficiently.
• Familiarity with CRM systems and customer support software e.g Zendesk is a plus.
• A team player with a positive attitude and customer-centric approach.
• Empathetic, friendly, and patient approach to client interaction.
• Basic familiarity with email.
• Willingness to learn and adapt in a fast-paced, evolving environment.
• Passion for client engagement, learning, and service delivery.

WHAT'S IN IT FOR YOU

• Real-world experience in customer service across three growing business units.
• Opportunity to build your resume and professional network.
• Exposure to the inner workings of a multi-industry company.
• Priority consideration for future paid roles within Isaacs Consolidate.

Overview:

The Sales Support Executive will provide administrative and operational support to the airline's sales team, ensuring the smooth execution of sales processes, customer satisfaction, and the achievement of revenue targets. The role requires excellent organizational skills, attention to detail, and strong communication abilities.

Key Responsibilities:

• Support the sales team with documentation, reports, and coordination of sales activities.
• Process group booking requests, fare quotes, and contract preparation.
• Maintain and update customer records, travel agent databases, and sales pipeline information.
• Assist in preparing sales presentations, proposals, and promotional materials.
• Handle inquiries from corporate clients, travel agencies, and internal stakeholders.
• Monitor sales performance data and generate periodic reports for management.
• Coordinate with reservations, operations, and customer service teams to ensure seamless delivery of services.
• Provide after-sales support to clients, addressing issues or special requests promptly.
• Track market trends, competitor activities, and contribute insights for business development.

Requirements:

• Bachelor's degree in Business, Marketing, or related field.
• 1–3 years of experience in sales support, customer service, or administrative roles (aviation/travel industry experience preferred).
• Strong proficiency in MS Office (Excel, PowerPoint, Word).
• Familiarity with airline reservation systems (e.g., Amadeus, Sabre, Galileo) is an advantage.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work under pressure and meet deadlines in a fast-paced environment.

Today

T

Rest of Nigeria (Nationwide)

Confidential

• Minimum Qualification :

We're Hiring: Remote French Bilingual Customer Support Representative

Are you the kind of person who enjoys making someone's day a little easier? Do you speak French and English fluently and thrive in a fast-paced, digital-first environment? If you're ready to bring your empathy, communication skills, and problem-solving savvy to a growing global team—we want to hear from you.

What You'll Be Doing

As a Remote French Bilingual Customer Support Representative , you'll be supporting customers from French-speaking regions through voice calls and live chat . Whether someone needs help tracking an order, understanding a product, or resolving an issue—you'll be the trusted voice that turns confusion into clarity and frustration into satisfaction.

This is not just about answering questions. It's about showing up with empathy, staying composed, and leaving customers feeling heard and helped.

Your Core Responsibilities

• Provide timely and friendly support in both French and English via calls and chat
• Troubleshoot customer issues, guiding them through clear and helpful solutions
• Maintain accurate records of customer interactions
• Flag trends and feedback to help our team continuously improve
• Work closely with team leads to stay aligned on priorities and updates
  Represent the brand with professionalism, care, and warmth

What We're Looking For

• Fluency in French and English (spoken and written)
• At least 1 year of remote/online customer service experience (contact center, e-commerce, or tech support preferred)
• Experience with bilingual customer support is an advantage.
  Confidence in navigating support platforms like Zendesk, Gorgias, Shopify, or similar tools

is a plus

• Ability to stay calm, solution-oriented, and patient under pressure
• Great attention to detail and a genuine desire to help people
  Comfort working remotely and communicating clearly with distributed teams

Tools You'll Need

• Laptop or desktop with an i5 processor or higher
• Stable internet connection (minimum 15 Mbps upload and download)
  A quiet, dedicated workspace for calls

What's In It for You

• Permanent work-from-home setup
• Competitive pay, reviewed annually
• Paid time off to recharge
• Monthly health stipend
• Performance bonuses based on KPIs
  A team that values growth, accountability, and human connection

Why Join Us?

You won't just be answering tickets—you'll be joining a company that believes support is at the heart of the customer experience. We care about people, and that includes you. We believe in fair treatment, open communication, and helping our team members grow in their careers.

If you're looking for a remote role where your voice matters and your language skills are celebrated, this could be your next great opportunity.

Ready to Apply?

Click, and tell us why you're excited about this role. We can't wait to meet you

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About Us

Lomacom Cleaning Services Ltd is a trusted provider of professional cleaning solutions, while Lomacom FarmBox Ltd delivers fresh, quality farm produce conveniently to our customers. Together, we are committed to delivering excellence, customer satisfaction, and innovative services that improve everyday living.

Role Overview

We are seeking a dynamic and results-driven Customer Service & Marketing Manager to lead our customer engagement efforts and drive brand visibility for both Lomacom Cleaning Services Ltd and Lomacom FarmBox Ltd. This role combines strong customer service leadership with creative marketing execution to ensure an excellent customer experience and sustainable business growth.

Key Responsibilities

Customer Service

• Oversee day-to-day customer service operations across both businesses.
• Develop and implement customer service policies, standards, and procedures.
• Handle escalated customer inquiries and resolve issues effectively.
• Train, mentor, and manage customer service representatives.
• Collect and analyze customer feedback to improve service delivery.

Marketing

• Design and execute marketing campaigns (online and offline) to build brand awareness and attract new clients.
• Manage social media platforms, website content, and online presence.
• Plan and implement promotional activities for Lomacom FarmBox's farm produce and Lomacom Cleaning's service packages.
• Monitor marketing performance metrics (engagement, leads, conversions) and adjust strategies accordingly.
• Develop partnerships with local communities, businesses, and influencers to expand reach.

Requirements

• Bachelor's degree in Marketing, Business Administration, Communications, or related field.
• Minimum of 3–5 years' experience in customer service and marketing management.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to plan and execute successful marketing campaigns.
• Experience managing social media and digital marketing tools.
• Problem-solving and conflict resolution skills.
• Ability to multitask and thrive in a fast-paced environment.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to shape customer and brand experience across two growing businesses.
• A collaborative and supportive work environment.
• Career development and growth opportunities.

How to Apply

Interested candidates should send their CV and a brief cover letter to with the subject line: Application – Customer Service & Marketing Manager.

Only shortlisted candidates will be contacted.

Lomacom Cleaning Services Ltd & Lomacom FarmBox Ltd are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: From ₦50,000.00 per month

Job Summary

We are seeking a highly skilled and customer-oriented
Customer Care Representative
with
proficiency in German (minimum C1 level)
to provide exceptional support to our German-speaking customers. The ideal candidate will be responsible for handling inquiries, resolving issues, and ensuring a seamless customer experience across various communication channels.

Key Responsibilities

• Provide timely, accurate, and professional responses to customer inquiries via phone, email, chat, and other support platforms in
  German
  and
  English
  .
• Assist customers with product/service information, troubleshooting, order processing, billing, and technical support.
• Maintain a deep understanding of company products, services, policies, and procedures to deliver effective solutions.
• Escalate complex issues to the appropriate department while ensuring follow-up and resolution.
• Document all customer interactions accurately in the CRM system.
• Meet and exceed individual and team KPIs (response time, resolution rate, customer satisfaction scores, etc.).
• Identify customer needs, provide proactive solutions, and recommend improvements to enhance customer satisfaction.
• Collaborate with cross-functional teams (sales, operations, IT, etc.) to ensure a smooth customer journey.
• Translate documents, FAQs, or communication materials from English to German when required.

Requirements

• Fluency in German (minimum C1 level, written and spoken)
  and strong proficiency in English.
• Proven experience in customer service, call center, or client-facing role (B2B/B2C).
• Excellent communication, problem-solving, and active listening skills.
• Ability to remain calm, empathetic, and professional under pressure.
• Strong organizational skills with the ability to multitask and prioritize.
• Proficiency in CRM systems, ticketing platforms, and Microsoft Office Suite.
• Willingness to work in shifts, weekends, or holidays if required.