109 Support Associate jobs in Nigeria

**Location : Bodija,Ibadan

Job Type : Full Time( Onsite)

Salary: 70k**
Qualification:

* HND/ Bsc in any field

* 1-2 years experience in customer support role

* Excellent verbal and written communication skill

* Proficiency in Microsoft office ( Word, excel, outlook.)

Send CV to: using the Job Title as the subject of the mail

Lagos Full Time

Real Estate Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 1 year

This is a full-time onsite role.

As a Customer Support Associate at Expert Listing, you will ensure users have a smooth and positive experience. You'll verify property listings, resolve inquiries, and educate users about our services, all while upholding the high standards of accuracy and professionalism that define Expert Listing. If you're empathetic, organized, and thrive in a dynamic environment, we would love to have you on our team

What You'll do:

• Contact landlords to verify property listings, ensuring our platform is accurate and reliable.
• Assist users via phone, email, or chat with a friendly, professional approach.
• Resolve issues, like landlord concerns, with empathy and clarity.
• Explain our platform to users, helping them understand our unique value.
• Stay organized while managing multiple tasks in a fast-paced startup environment.
• Track progress and provide simple updates using basic tools like spreadsheets.

What We're Looking For:

• 1-2 years of experience in customer support or a similar role (real estate experience is a bonus but not required).
• Great communication skills and a knack for simplifying complex ideas.
• Strong organization and problem-solving skills to handle multiple tasks.
• Comfort with basic tech tools (e.g., spreadsheets or customer support software).
• Enthusiasm for joining a startup, with adaptability and a team-oriented mindset.
• Flexible availability to support our growing user base.

<

Key Responsibilities

• Assist in the planning, coordination and monitoring of daily business operations.

• Monitor and follow up on internal workflows to ensure deadlines are met.

• Assist in drafting, formatting, and proofreading business proposals, expressions of interest (EOIs) and tender submissions.

• Conduct desk research to support business development activities, including market intelligence competitor analysis and client profiling.

• Support the creation of presentations and marketing materials.

• Assist in following up with prospects, partners and clients.

• Provide administrative assistance to leadership as needed.

Qualifications & Skills

Education:

• Bachelor's degree in Business Administration, Management, Social Sciences, or a related field.

Experience:

• Minimum of 3 years of experience in an administrative, operations, or business development support role (consulting, training, or professional services sector experience is an advantage).

Skills & Competencies:

• Excellent written and verbal communication skills.

• Strong organizational and multitasking abilities.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.

• Proficiency with artificial intelligence (AI) tools.

• Ability to conduct research and synthesize findings.

• Attention to detail and high level of accuracy.

• Ability to work independently and as part of a team.

• Familiarity with proposal writing and bid submission processes is an added advantage.

Send cover letter and CV to using the job title as subject

SALES SUPPORT ASSOCIATE

Location: (Ghana/Kenya/Nigeria) - Hybrid

Type: Part-time / Fulltime

About the Role:

We're looking for a proactive Sales Support Associate who thrives on engagement, builds strong client relationships, and helps global sales teams deliver exceptional experiences. This role is about being nimble, smart, and innovative—supporting operations while enhancing client interactions and contributing to process improvements.

What You'll Do:

Sales Operations & Support

• Assist sales teams with lead generation, client follow-ups, and sales documentation.
• Prepare and maintain reports, dashboards, and presentations that inform smart decision-making.
• Support proposal creation, order processing, and CRM updates to ensure seamless operations.
  
  Client Coordination & Relationship Management
• Act as a key liaison between clients and internal teams, fostering trust and long-term engagement.
• Communicate professionally and promptly with international clients.
• Identify opportunities to enhance the client experience and optimize sales interactions.
  
  Process Optimization & Reporting
• Keep CRM data accurate and up-to-date for real-time insights.
• Track, analyze, and report on sales performance metrics.
• Recommend innovative solutions to improve efficiency and workflow.

What You Bring:

• Bachelor's degree in business, Marketing, Communications, or a related field.
• Strong communication skills with a talent for building client trust
• Ability to think quickly, adapt, and find smart solutions under pressure.
• Organized multitasker with an eye for detail and process improvement.
• Proficiency with Microsoft Office Suite and CRM tools (e.g., Salesforce, HubSpot).
• Analytical mindset with curiosity to innovate and improve.

Why Join Us?

• Gain exposure to global sales processes and client engagement.
• Contribute to revenue growth and process improvements.
• Opportunities for professional development in sales and client management.

User Lifecycle Management

• Create, update, and deactivate user accounts in Microsoft 365 (including Exchange Online, Teams, SharePoint, OneDrive).
• Manage user and group permissions in Microsoft Entra ID (formerly Azure AD).
• Handle employee onboarding and offboarding processes related to digital identity and access.
• Assign and reallocate licenses in line with business requirements.
• • Platform Administration & Support
• Monitor and manage services via the Microsoft 365 Admin Center and Microsoft Entra ID portal.
• Administer policies and settings in Microsoft Teams, Exchange, OneDrive, and SharePoint Online.
• Provide Level 1 & 2 support to end users for M365-related issues (email access, Teams, document collaboration, etc.).

• Maintain and enforce naming conventions and standards in M365 environments.

• Security & Compliance

• Implement and support multi-factor authentication (MFA), password policies, and conditional access rules.
• Collaborate with security team to ensure compliance with organizational security policies.
• Monitor audit logs and alerts from Microsoft Purview and Entra ID.

• Monitoring & Reporting

• Track license utilization and provide reports on usage and cost optimization opportunities.
• Generate user activity and service usage reports for management insights.
• Assist with M365 service health monitoring and communicate planned/unplanned outages to users.

• Documentation & Process

• Maintain up-to-date documentation of M365 configurations, user access processes, and troubleshooting procedures.
• Contribute to knowledge base articles and training guides for internal users.
• Assist in developing standard operating procedures (SOPs) for M365 operations.

• Collaboration & Projects

• Participate in IT projects involving system upgrades, migrations, or policy rollouts.
• Collaborate with other IT team members and business units to ensure alignment of M365 capabilities with business needs.

• IT Support & Operations:

• Provide first-level support for IT-related issues, escalating complex problems as needed.
• Assist in the preparation and dispatch of Requests for Quotations (RFQs) for IT equipment and services.
• Coordinate with vendors and suppliers to gather quotes and track procurement status.
• Support inventory management of IT assets and consumables

• Other Duties:

• Support IT projects and initiatives as assigned.
• Stay current with emerging technologies and recommend improvements where applicable.
• Perform other related duties as the need arises

Job Type: Full-time

Pay: Up to ₦230,000.00 per month

Lagos Full Time

Shipping & Logistics NGN 75, ,000

We are seeking a proactive, dependable, and energetic Business & Client Support Associate, preferably an NYSC corps member, to support the CEO in managing the day-to-day operations of our transport and logistics business.

• Minimum Qualification : Degree
• Experience Level : No Experience
• Experience Length : No Experience/Less than 1 year

Responsibilities:

• With overseeing supervised drivers and coordinating schedules.
• Engaging directly with clients, ensuring high-quality service delivery.
• Developing and implementing fresh ideas to grow and enhance our services.
• Managing and growing the company's social media presence.
• with administrative and operational tasks to ensure smooth logistics operations.

Requirements:

• Bachelor's degree in any field; a first degree in Transport Management is an added advantage but not mandatory.
• Recent graduate currently serving or eligible for NYSC
• Dependable go-getter attitude with strong initiative
• Strong communication (writing and speaking), organizational, and problem-solving skills
• Ability to manage client relationships effectively
• Basic knowledge of transport logistics fleet management or event logistics
• Proficiency in social media and basic digital marketing tools
• Practicing Christian
• Must reside in or be able to stay around Ogba Opic or Ojodu

Today

T

Abuja Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 1 year

About TalentPop

TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story.

The Role

As An E-commerce Support Associate, You'll Be The Go-to Person For Our Customers, Providing Stellar Support And Solving Problems With a Friendly, Professional Attitude. You Will Use Your Expertise To

• Handle all customer communication through various channels (email, chat, phone).
• Answer questions and resolve issues ranging from order tracking to product returns.
• Efficiently manage customer support tickets and maintain clear records.
  Stay up-to-date on new products and policies to deliver a consistent experience.

What You Bring

We're seeking a dedicated individual who meets the following qualifications:

• A minimum of 1 year of experience in a remote customer support role, ideally within e-commerce.
• Strong written and verbal communication skills.
• Familiarity with platforms like Shopify, Gorgias, or other ticketing systems is a strong advantage.
  A high degree of empathy, patience, and attention to detail.

Our Benefits

We value our team and are committed to your success and well-being. We offer:

• Competitive salary with annual performance-based raises.
• Paid time off and bonuses.
• Comprehensive health and dental coverage or a monthly health stipend.
• Flexible, fully remote work.
  A supportive team culture with opportunities for professional growth.

Remote Setup

To ensure you're set up for success in this role, you'll need:

• Your own computer or laptop (i5 processor or equivalent).
  A reliable, high-speed internet connection (minimum 15 Mbps up/down).

When applying, use application code: CS

Ready to Join Us?

If you have a passion for customer service and the skills to thrive in a remote environment, we'd love to hear from you. and grow with a team that values your work and your well-being.

<

Today

Lagos Full Time

Energy & Utilities NGN 900,000 - 1,200,000

Easy Apply

We are seeking a Field Technical Support Specialist to provide onsite technical assistance for IT systems, hardware, and applications in field operations. This role involves troubleshooting, maintaining equipment, and ensuring reliable IT services to support day-to-day field activities. The successful candidate will act as the first point of contac

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 5 years

Responsibilities:

• Provide on-site technical support for field users, hardware, and applications.
• Troubleshoot and resolve issues related to laptops, printers, mobile devices, and connectivity.
• Support installation, configuration, and maintenance of IT equipment in field locations.
• Assist with network connectivity, VPN, and remote access troubleshooting.
• Monitor and report recurring field IT issues, escalating to higher-level support when required.
• Document incidents, solutions, and field IT procedures.
• Ensure compliance with IT security and company standards in field operations.
• Collaborate with central IT teams for system upgrades, patches, and new deployments.
• Provide basic user training and guidance on IT tools and best practices.
  Expected Service Delivery Expertise for Information Management and Records/Document Control (extracted from SOW)

Requirements:

• HND/Bachelor's degree in IT, Computer Science, or a related field.
• Minimum of 5+ years' experience in IT support, preferably in field/remote environments.
• Basic knowledge of hardware troubleshooting, operating systems (Windows/Linux), and common applications.
• Familiarity with networking basics (LAN, Wi-Fi, VPN).
• Strong communication and problem-solving skills.
• Willingness to work in field/remote environments with minimal supervision.
• Certifications such as CompTIA A+, Network+, or Microsoft Fundamentals are an advantage.