69 Store Supervisor jobs in Nigeria

Store Supervisor (Hands-On Role)

Job Summary:

We are looking for a proactive and physically active Store Supervisor to oversee daily store operations. This is a hands-on role –you will be involved in supervising staff, keeping proper stock records, packing and moving goods where needed, and ensuring smooth running of the store.

Key Responsibilities:

Supervise daily operations of the store, ensuring efficiency and orderliness.

Assist with receiving, packing, arranging, and dispatching goods.

Coordinate online operations across WhatsApp, Telegram, Instagram, and other platforms.

Maintain accurate inventory records and carry out regular stock counts.

Ensure hygiene and safety standards are followed in the store.

Coordinate with management to ensure timely supply of items and restocking.

Lead by example by participating in physical tasks when needed (lifting, packing, sorting).

Requirements:

Prior experience in storekeeping, warehouse supervision, or similar role.

Physically fit and willing to take part in manual/physical tasks.

Good organizational and record-keeping skills.

Ability to supervise and coordinate a small team.

Honest, hardworking, and reliable.

Resides around Iju/Ishaga or nearby areas (very important).

Send your CV to

Job Type: Full-time

Pay: ₦100,000.00 per month

Job Title: Store Supervisor

Location: Surulere

Company: Perfect Menders

Job Type: Full-time

Salary Expectation: ₦120,000 Monthly

Company Overview

Perfect Menders is a shoemaking and shoe repair company with over three decades of expertise in crafting, restoring and maintaining quality footwear. The company is focused on operational efficiency, enhancing customer experience and ensuring long-term sustainability.

Job Description

Perfect Menders, a shoemaking and shoe repair company is seeking a Store Supervisor to oversee store operations. The Store Supervisor will be responsible for managing inventory, supervising daily store activities and handling front desk operations to ensure smooth workflow and excellent customer service.

This role is vital to ensuring stock accuracy, customer satisfaction, and overall operational efficiency in line with the company's restructuring goals.

Key Duties & Responsibilities

• Oversee daily store operations, ensuring smooth and efficient running of the shoemaking and shoe repair store.

• Manage inventory of shoes, repair materials, leather, soles, accessories and finished products.

• Monitor stock levels and coordinate ordering, restocking and storage to avoid shortages or overstocking.

• Handle front desk duties including welcoming customers, receiving orders, issuing receipts and processing payments.

• Maintain accurate records of incoming and outgoing stock, materials used, and products sold or delivered.

• Supervise and coordinate workflow between craftsmen, repair staff and sales team to ensure timely completion of orders.

• Ensure proper display and arrangement of finished shoes and accessories in the store.

• Maintain a clean, organized and customer-friendly store environment.

• Generate daily, weekly, and monthly sales and inventory reports for management.

• Resolve customer complaints and escalate issues to management when necessary.

• Monitor staff performance, ensure compliance with company policies, and support training where required.

• Safeguard store assets, ensuring proper handling of cash, POS, transfers and other financial transactions.

Qualifications & Requirements

• B.Sc., HND, or OND in Business Administration, Management, Accounting, or a related field.

• Minimum of 2–3 years' experience in store management, retail supervision or inventory management

• Strong knowledge of inventory management systems and basic accounting procedures.

• Excellent organizational, leadership, and customer service skills.

• Ability to supervise a team and manage workflow effectively.

• Proficiency in Microsoft Office (Excel, Word) or other store/inventory management software.

• Strong communication and interpersonal skills.

• High level of integrity, accountability and attention to detail.

Work Schedule:

Monday - Friday 8:00AM —6:00PM

Saturday 9:00AM —5PM

How to Apply:

Interested candidates should send their CV to with the subject line "Store Supervisor".

Job Type: Full-time

Pay: ₦120,000.00 per month

Today

Lagos Full Time

Construction NGN 75, ,000

Easy Apply

The Store Supervisor is responsible for overseeing the daily operations of the general store, ensuring the efficient receipt, storage, and issuance of materials required for facility operations. This role includes managing inventory, coordinating procurement activities, supervising materials distribution, and maintaining accurate records.

• Minimum Qualification : OND
• Experience Level : Entry level
• Experience Length : 2 years
• Working Hours : Full Time

Responsibilities

Store Management

• Supervise the operations of the General Stores , ensuring proper organization and maintenance of inventory.
• Receive and issue materials from the general store to various facility departments.
• Ensure timely documentation of all materials being received and issued.
  Monitor stock levels and coordinate replenishment when necessary.

Inventory Control & Material Handling

• Receive, verify, and record incoming materials to ensure quality and quantity accuracy.
• Issue materials as requested by facility and technical teams.
• Maintain proper documentation for all materials taken to and from the site.
• Oversee the receipt and issuance of technical materials , ensuring proper tracking.

Fault Form & Maintenance Materials Management

• Receive and issue fault forms , ensuring timely communication of maintenance needs.
  Oversee and distribute plumbing and electrical materials, ensuring availability for repairs and projects.

Procurement & Office Assistance

• Manage office procurement by sourcing and purchasing required supplies.
  Support administrative and office operations by handling procurement-related tasks.

Compliance Responsibilities

Ensure compliance with company policies and procedures in store operations.

Requirements:

• Minimum of an OND in Supply Chain Management, Business Administration, or a related field.
• Minimum of 1 year of experience in storekeeping, inventory control, or procurement.
• Experience in facility management or technical storekeeping is an added advantage.
• Knowledge of plumbing and electrical materials.
• Strong organizational and inventory management skills.
• Attention to detail and accuracy in record-keeping.
• Ability to coordinate with multiple teams and suppliers.
• Strong problem-solving and multitasking abilities.
• Proficiency in Excel or inventory management software.
• Excellent communication and interpersonal skills.

As the Store Supervisor, you will be responsible for leading and overseeing the operations of our high-end fashion store. You will be tasked with creating an exceptional shopping experience for our discerning clientele while also driving the store's financial performance and achieving ambitious sales targets. Your strong leadership, keen eye for fashion, and exceptional customer service skills will be paramount in this role.

Key Responsibilities

• Develop and implement effective sales strategies to consistently achieve individual and store-wide monthly targets.
• Develop and implement effective store policies, procedures, and best practices to optimize daily operations.
• Oversee the store's inventory management, including product ordering, receiving, and maintaining appropriate stock levels to meet customer demand.
• Ensure the store's visual merchandising and product presentation are consistently aligned with the brand's image and seasonal trends.
• Analyze sales data, identify trends, and implement strategies to improve financial performance and meet sales targets.
• Implement effective loss prevention measures to minimize discrepancies. Build, lead, and motivate a high-performing team of sales associates.
• Manage employee schedules, attendance, and performance to maintain optimal staffing levels.
• Drive a customer-centric culture by setting high standards for personalized service and client satisfaction.
• Develop and oversee the implementation of effective clienteling strategies to build long-term relationships with customers.
• Identify opportunities for improvement and develop strategic plans to enhance the store's operations, sales, and profitability.

Requirements

• Atleast 5 years of demonstrated expertise and cognate experience structured luxury/ grocery/fashion retail environment with strong sales and customer service exposure.
• Experience in retail sales in a retail store environment, visual merchandising, inventory management.
• Exceptional leadership, team-building, and interpersonal skills Strong problem-solving, decision-making, and time-management abilities
• Proficient in the use of retail technology, point-of-sale systems, and inventory management software
• Passion for fashion, an eye for style, and a deep understanding of current and emerging trends
• Excellent verbal and written communication skills, with the ability to engage with diverse clientele

Job Type: Full-time

Application Question(s):

• How many years of retail experience do you have?

Today

Rest of Nigeria (Anambra) Full Time

Retail, Fashion & FMCG NGN 250, ,000

Easy Apply

As the Retail Sales Supervisor, you will be responsible for leading and overseeing the operations of our high-end fashion boutique. You will be tasked with creating an exceptional shopping experience for our discerning clientele, while also driving the store's financial performance and achieving ambitious sales targets.

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 5 years

Responsibilities:

• Develop and implement effective sales strategies to consistently achieve individual and store-wide monthly targets.
• Develop and implement effective store policies, procedures, and best practices to optimize daily operations.
• Oversee the store's inventory management, including product ordering, receiving, and maintaining appropriate stock levels to meet customer demand.
• Ensure the store's visual merchandising and product presentation are consistently aligned with the brand's image and seasonal trends.
• Analyze sales data, identify trends, and implement strategies to improve financial performance and meet sales targets.
• Implement effective loss prevention measures to minimize discrepancies.
• Build, lead, and motivate a high-performing team of sales associates.
• Manage employee schedules, attendance, and performance to maintain optimal staffing levels.
• Drive a customer-centric culture by setting high standards for personalized service and client satisfaction.
• Develop and oversee the implementation of effective clienteling strategies to build long-term relationships with customers.
  Identify opportunities for improvement and develop strategic plans to enhance the store's operations, sales, and profitability.

Requirements:

• At least 5 years of demonstrated expertise and cognate experience structured luxury/ grocery/fashion retail environment with strong sales and customer service exposure.
• Experience in retail sales in a retail store environment, visual merchandising, and inventory management.
• Exceptional leadership, team-building, and interpersonal skills
• Strong problem-solving, decision-making, and time-management abilities
• Proficient in the use of retail technology, point-of-sale systems, and inventory management software
• Passion for fashion, an eye for style, and a deep understanding of current and emerging trends
• Excellent verbal and written communication skills, with the ability to engage with diverse clientele

Objective: Responsible for overseeing daily store operations, managing the YB stars in the retail store, ensuring excellent customer service, monitoring inventory, and achieving store targets.

Team Leadership

• Supervise and lead the YB stars at the Retail store.
• Foster a positive and collaborative work environment.
• Ensure the rules and regulations in the company staff handbook are followed. Enforce Compliance.
• Provide training and guidance to ensure staff are well-versed in product knowledge, customer service, and service offerings.
• Conduct regular coaching sessions and provide constructive feedback to promote continuous improvement.

Customer Experience

• Achieve 95% positive feedback on customer experience for the store. Communicate and resolve issues with those concerned and ensure that the cycle of satisfying customers through feedback or complaints is completed promptly.
• Attend promptly to walk-in jewels and jewels who have ordered via all our other channels (WhatsApp, Instagram, TikTok, etc)
• Ensure smooth and efficient customer interactions in a bid to deliver exceptional service.
• Get customers' feedback on service and product offerings, create a monthly report breaking down insights on customers' feedback about our brand.
• Oversee customer interactions across various channels, including in-store, online, and through social media.
• Implement strategies to enhance customer engagement and satisfaction.
• Proactively address customer inquiries, concerns, and feedback with a solutions-oriented approach.

Customer Loyalty & Retention

• Implement and maintain a personalized communication strategy through various channels (Whatsapp, email, social media, etc.).
• Implement targeted campaigns and promotions to encourage repeat purchases.
• Introduce exclusive promotions and rewards for loyal customers.

Store Supervision (Internal Operations)

• Meet store targets for both service and product sales monthly.
• Ensure the retail store process for opening (including ambiance, merchandising, etc.) and closing is strictly adhered to
• Ensure all approved SOPs are strictly enforced
• Overseeing the E-commerce platform
• Verifying inventory and confirming shipping costs align with the designated logistics provider
• Sign off on all deliveries for retail partners, individual orders, exhibitions, and trade fairs, to ensure no errors or spillage and items are accurately delivered.
• Manage store inventory, ensuring all products are accounted for, and keep a detailed list of out-of-stock items. Send a weekly request list to the Operations Manager and follow up to ensure they are ordered as soon as possible.
• Carry out market research to understand market trends and customer needs for the purpose of growing our brand and increasing revenue at the branch. Send a strategy report monthly to the Operations Manager and MD with plans on how to execute the strategy.
• Work with other departments at the store to develop a monthly operational budget for the store, enforce the budget, and ensure store expenses don't exceed the agreed budget.
• Ensure prompt communication of all new arrivals to customers/retail partners within the first week of arrival, send emails, and notes to 99% of customers stating all new arrivals monthly.
• Monitoring and analyzing studio performance to identify areas of improvement.
• Conducting staff meetings to ensure everyone is on the same page and address any concerns or suggestions
• Schedule appointments for clients and coordinate with retail artists.
• Measure customers' feedback and satisfaction levels through surveys or reviews.
• Monitor the studio's operational efficiency, such as the number of appointments scheduled per day or the time taken to complete service
• Tracking inventory turnover rate and minimizing stock-outs or excess inventory.
• Compile and submit weekly, monthly, and quarterly reports to the Operations Manager and MD, detailing revenue generated, customer feedback, and strategy for the new month in the bid to meet store targets.
• Represent the brand at trade shows/exhibitions/ activations.

Marketing & Content Creation

• Build and nurture brand communities on social media platforms.
• Encourage user-generated content and testimonials to showcase brand advocacy.
• Work with the Operations Manager to develop a marketing strategy for the brand in the bid to ensure the store's target is met.
• Work with retail artist supervisor and other team members to ensure marketable and on-brand content is being posted on all the YangaBeauty pages.
• Follow up with graphics, digital marketing freelancers, to ensure that the branch is properly marketed to build and increase brand awareness

Growth & Learning

• Read at least one book or article every month on anything sales, retail management, customer experience, and beauty, Share the summary with Operations.
• You will be required to carry out internal training for the team on product knowledge, soft or hard skills once a month.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, Marketing, Hospitality, or a related field.
• Minimum of 3 years of experience in a retail supervisory or team lead role.
• Proven track record of meeting or exceeding sales targets and delivering exceptional customer service.
• Experience managing retail inventory, or e-commerce operations, is a strong plus.
• Previous experience in the beauty, fashion, or lifestyle industry is compulsory.
• A diploma or professional certification in Customer Experience, Sales, or Retail Operations is an added advantage.

Requirements

• Leadership & People Management: Ability to lead, coach, and motivate a retail team to achieve performance goals.
• Customer Service Excellence: Strong ability to resolve issues, enhance customer satisfaction, and create loyalty programs.
• Communication: Excellent verbal and written communication skills, including cross-channel communication (in-person, WhatsApp, social media, etc.).
• Sales & Marketing: Understanding of retail sales strategies, customer acquisition, retention, and in-store marketing.
• Inventory Management: Competence in managing stock levels, preventing stock-outs, and reducing losses.
• Digital Fluency: Ability to use and manage digital platforms like WhatsApp Business, Instagram, TikTok, e-commerce systems, etc.
• Problem-Solving: Ability to proactively identify problems and implement practical solutions.
• Time Management: Capable of managing multiple responsibilities and meeting deadlines under pressure.
• Reporting & Analysis: Able to collect and analyze data on customer feedback, sales, and operations, and present actionable reports.

Job Type: Full-time

Objective:

The Retail Store Supervisor Assistant supports the Retail Store Supervisor in the day-to-day running of the retail store. This includes assisting with staff coordination, ensuring excellent customer service, managing store processes, monitoring inventory, supporting customer communications, and helping to achieve the store's service and sales goals.

Responsibilities:

Operational Support

• Support the Supervisor in executing daily store operations including opening and closing procedures.
• Help enforce company Standard Operating Procedures (SOPs) to maintain operational consistency.
• Assist with maintaining a clean, organized, and brand-appropriate store environment.
• Monitor visual merchandising and assist with restocking and arranging displays.

Customer Service

• Greet and assist walk-in customers, providing product information and helping with purchases.
• Attend to customers from various channels (WhatsApp, Instagram, TikTok, etc.) in the absence or support of the Supervisor.
• Help manage customer feedback and escalate unresolved issues to the Supervisor.
• Support in collecting customer feedback and preparing reports for review.

Inventory & Order Management

• Assist in tracking inventory levels and ensuring accurate product counts.
• Support the Supervisor in compiling inventory request lists and following up with the Operations team.
• Help receive deliveries and confirm product accuracy.
• Ensure products are neatly tagged, shelved, and accounted for.

Staff Coordination

• Support the coordination and scheduling of the YangaBeauty team.
• Help onboard new staff and provide basic training on store procedures and customer interaction.
• Relay team concerns to the Supervisor and assist in resolving minor conflicts.

E-commerce & Fulfillment

• Assist with packaging and preparing online orders for shipping.
• Verify delivery details and liaise with the logistics team for timely dispatch.
• Help ensure online orders are correctly documented and inventory updated accordingly.

Marketing & Promotions

• Help coordinate in-store promotions and campaigns.
• Support in taking photos/videos for social media and assist in posting or sending to the digital team.
• Inform customers about ongoing offers, new arrivals, and loyalty programs.

Reporting & Communication

• Assist in preparing daily and weekly store reports.
• Maintain clear communication with the Supervisor on customer concerns, stock updates, or operational challenges.
• Keep track of team performance and provide relevant input when necessary.

Brand Representation

• Represent the brand positively in all customer and team interactions.
• Assist during trade shows, activations, and other brand events when required.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 2 - 4 years of experience in a retail or customer-facing role.
• Prior experience in fashion, beauty, or lifestyle industries is a plus.

Requirements:

• Strong interpersonal and communication skills.
• Good organizational and multitasking abilities.
• Basic inventory and sales knowledge.
• Tech-savvy: familiar with social media, and basic office tools.
• Attention to detail and ability to follow instructions.
• Proactive and customer oriented.
• Friendly, approachable, and professional demeanor.
• Willingness to learn and grow within the company.

Job Type: Full-time

EconoFoods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity and our vibrant colourful people working at EconoFoods sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

PURPOSE OF THE ROLE

We are seeking a detail-oriented and organized Retail Administrative Supervisor to oversee the administrative operations of our retail store. The Retail Administrative Supervisor will be responsible for managing administrative tasks, supporting store management, and ensuring smooth day-to-day operations.

KEY RESPONSIBILITIES

• Drive and promote sales by ensuring world-class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Supervise and coordinate administrative staff, including scheduling, training, and performance management.
• Oversee store administrative functions, including payroll processing, timekeeping, and employee scheduling.
• Manage inventory of office supplies and ensure adequate stock levels are maintained.
• Coordinate with vendors and suppliers to order and replenish office supplies as needed.
• Provide administrative support to store management, including drafting correspondence, preparing reports, and scheduling meetings.
• Ensure compliance with company policies and procedures, including safety protocols and data security measures.
• Maintain accurate records and files, including employee records, invoices, and correspondence.
• Assist with customer inquiries and issue resolution as needed.
• Monitor and manage store expenses, including tracking and reconciling invoices and expenses.
• Monitor and maintain inventory levels, ensuring adequate stock is available to meet customer demand.
• Collaborate with the sales team to optimize product placement, promotions, and marketing displays.
• Assist in creating and updating pricing labels, product descriptions, and signage.
• Assist in training new retail team members on administrative procedures and customer service standards.
• Prepare regular sales and inventory reports for the store leadership team, identifying trends and opportunities for improvement.
• Contribute to maintaining a clean, organized, and visually appealing store environment.

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• 3 years previous experience in retail administration or similar role. Preferably in the FMCG retail industry.
• Supervisory or team leadership experience (preferred)
• Experience with retail management software or POS systems (preferred)
• Knowledge of administrative procedures and best practices
• Proficiency in Microsoft Office suite (Word, Excel, Outlook)

COMPETENCIES REQUIRED

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Strong managerial abilities: Planning, organizing, and control. Strong problem-solving skills.
• Service orientated, Confident and stress tolerance. Business Acumen.
• Accuracy and attention to detail.

HOW TO APPLY

If you are passionate about this position and possess the skills and experience to excel in this role, we invite you to join our team. Interested candidates should submit their application through this application portal.

We look forward to reviewing your application and potentially welcoming you to the team.

CLOSING DATE

Day, month, Year (xx/xx/xxx)

Join us in shaping the future of Econo Foods

By submitting your application, you are giving Econo Foods implicit consent to the storage and processing of your personal information. Econo Foods is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you not receive a response within 4 weeks of your application, please consider your application to be unsuccessful.