272 Staff Management jobs in Nigeria

Today

P

Rest of Nigeria (Nationwide)

Confidential

• Minimum Qualification :

PalmPay is a pan-African Fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are looking to recruit an experienced Performance Management Supervisor. The ideal candidate will be responsible for developing, implementing, and managing performance management processes and initiatives within the organization. You will play a critical role in facilitating the ongoing assessment, feedback, and improvement of employee performance to support organizational goals and objectives. In addition, you collaborate with managers and HR business partners to ensure alignment between individual performance goals and overall business objective.

Responsibilities:

• Develop, implement, and oversee performance management policies, procedures, and systems to ensure consistency and fairness across the organization
• Collaborate with HR business partners and departmental managers to establish performance standards, goals, and expectations for each role
• Train managers and employees on performance management processes, including setting SMART goals, providing constructive feedback, and conducting performance evaluations
• Provide guidance and support to managers in addressing performance issues, identifying development opportunities, and implementing performance improvement plans
• Coordinate the annual performance review cycle, including scheduling, communication, and data collection
• Analyze performance evaluation data to identify trends, patterns, and areas for improvement, and provide actionable insights to leadership
• Partner with compensation and benefits teams to ensure alignment between performance ratings and rewards systems
• Stay abreast of industry best practices and emerging trends in performance management, and recommend enhancements to existing processes
• Conduct regular audits and quality checks to ensure the integrity and effectiveness of the performance management system
• Serve as a point of contact for employees seeking clarification or assistance with performance-related matters
  Maintain confidentiality and sensitivity in handling performance-related information and discussions

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Master's degree preferred
• Proven experience in performance management, talent management, or HR consulting preferably in a corporate environment
• In-depth knowledge of performance management principles, methodologies, and best practices
• Strong understanding of employment laws and regulations related to performance management
• Excellent communication and interpersonal skills, with the ability to build trust and credibility with diverse stakeholders
• Demonstrated ability to facilitate difficult conversations and resolve conflicts in a constructive manner
• Proficiency in HRIS (Human Resources Information System) software and other performance management tools
• Analytical mindset with the ability to interpret data, draw meaningful conclusions, and make data-driven recommendations
• Exceptional organizational skills, with the ability to manage multiple projects and deadlines simultaneously
  High level of professionalism, integrity, and discretion in handling confidential information

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Today

S

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 2 years

Who We Are: SENRI Limited is a Japanese ICT Startup. Our mobile-based sales automation system, SENRI, is aiming at changing the way they work at enterprises, and strengthening distribution networks in Africa. Starting from 2015, we have been successful in development of the service and acquisition of customers in Kenya, Uganda and Nigeria, with a multinational team.

Role Overview: As a Performance Management Specialist, you will play a crucial role in overseeing performance management, developing and implementing HR policies and processes, nurturing our company culture and developing KPIs. You will be a strategic partner to our leadership team and an advocate for our employees.

Key Responsibilities

Performance management

• Develop and implement key performance indicators (KPIs) that support organizational goals and objectives.
• Oversee the performance management process, including setting performance standards, conducting performance reviews and providing feedback for assigned departments.
• Work with managers to implement and manage performance improvement plans for underperforming employees
• Provide training and support to managers on effective performance practices
• Assist in providing specific guidance and a human resource roadmap of how to translate annual strategic plans into reality.

Talent Development

• Identify training needs and coordinate learning and development programs to address skill gaps.
• Develop and implement programs that promote continuous learning and professional growth.
• Track and report on the effectiveness of training and development programs, including employee participation and outcomes.

HR Metrics & Reporting

• Collect and analyze HR data to inform strategic decisions and improve HR practices.
• Use HR analytics to identify trends and make recommendations for improvements.
• Communicate HR data and insights to leadership to support decision-making.

HR Policy Development

• Contribute to the creation and updating of HR policies and procedures.
• Ensure HR practices align with industry best practices and compliance standards.
• Employee Engagement:
• Develop and implement strategies to enhance employee engagement and satisfaction.
• Coordinate employee recognition programs and company events

Talent Acquisition (optional: NOT evaluated in the selection process)

• Collaborate with hiring managers to identify staffing needs for assigned departments.
  Source, interview, and assess candidates to ensure the selection of top-tier talent.

Competency Required (Knowledge / Skills)

• Experience with performance management, employee relations and talent development.
• Strong communication, interpersonal, analytical and problem-solving skills.
• Proven capacity to adapt to changes, pivot quickly, and manage competing priorities effectively.
• Proven experience in developing and implementing HR policies and processes.
  Committed to continuous learning and staying abreast of emerging trends and innovations in HR practices.

Qualification (Education & Experience)

• 2-4 years proven experience as a Performance Management Specialist, People Partner or related role.
  Bachelor's degree in Human Resources, Business Administration, Management or a related field.

Working Conditions and Perks

• Competitive salary and other benefits
• Working hour: 8:00 -17:00 PM
• Working day: Monday - Friday (Hybrid System of operation)
• Workstation Tools
• Agile working culture.
  Monthly TGIF

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Performance Management Officer

Department: Human Resources

Reports To: HR Manager

Location: Bankyloolas Head Office (with outlet visits as required)

Employment Type: Full-Time

Job Summary

The Performance Management Officer (PMO) is responsible for designing, implementing, and monitoring performance management frameworks across Bankyloolas. The PMO will ensure staff performance is continuously measured against KPIs, support managers with performance tracking tools, and drive initiatives that foster accountability, employee productivity, and organizational growth. This role will also work closely with HR to implement performance reviews, appraisals, and staff development plans.

Key Responsibilities

Performance Framework Development & Execution

• Develop and implement performance management systems and policies aligned with Bankyloolas' strategic goals.
• Define, update, and monitor Key Performance Indicators (KPIs) for all departments and outlets.
• Work with HR to ensure performance appraisal processes are fair, transparent, and consistent.

Monitoring & Reporting

• Track employee performance across all outlets using data from EPOS, Order Trackers, Social Media Sheets, and Operational Reports etc.
• Provide managers with timely insights on individual, team, and departmental performance.
• Prepare and submit weekly and monthly performance reports to HR and Senior Management.

Staff Engagement & Accountability

• Collaborate with Outlet Team Leads and Departmental Heads to ensure staff are meeting daily, weekly, and monthly performance expectations.
• Conduct spot checks and audits on performance data for accuracy and compliance.
• Work with HR to address performance gaps, issue warnings, or recommend staff development programs.

Performance Reviews & Development

• Coordinate the quarterly and annual performance review process across the organization.
• Provide HR and managers with performance analytics to guide promotion, reward, or disciplinary decisions.
• Support staff development by identifying training needs based on performance gaps.

System & Process Improvement

• Recommend process changes to improve efficiency, accountability, and staff output.
• Ensure performance management tools (scorecards, dashboards, trackers) are updated and accessible.
• Drive a culture of continuous improvement and results orientation across the organization.

Key Performance Indicators (KPIs)

• 100% timely submission of performance reports.
• Accuracy and transparency of performance tracking across all outlets.
• Reduction in repeat performance-related issues.
• Positive feedback from managers on effectiveness of performance management system.
• Alignment of staff performance with organizational goals.

Skills & Competencies

• Strong analytical and data management skills.
• Excellent communication and reporting abilities.
• High attention to detail and organizational skills.
• Ability to handle sensitive performance issues with confidentiality.
• Proficiency in MS Excel, Google Sheets, and HR/performance tracking tools.
• Strong interpersonal and coaching skills.

Qualifications

• Bachelor's degree in Human Resource Management, Business Administration, or related field.
• 3–5 years' experience in performance management, HR operations, or organizational development.
• Experience in data analysis and reporting for performance management.
• Professional HR certification (CIPM, SHRM, or equivalent) is an added advantage.

Work Schedule

• Full-time, with flexibility to work extended hours during performance review cycles.

Job Type: Full-time

Pay: ₦120, ₦150,000.00 per month

Experience:

• Performance Management: 3 years (Required)

License/Certification:

• CIPM, SHRM, or equivalent (Required)

Location:

• Ibadan (Required)

Today

P

Rest of Nigeria (Nationwide)

Confidential

• Minimum Qualification :

PalmPay is a pan-African Fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are looking to recruit an experienced Performance Management Supervisor. The ideal candidate will be responsible for developing, implementing, and managing performance management processes and initiatives within the organization. You will play a critical role in facilitating the ongoing assessment, feedback, and improvement of employee performance to support organizational goals and objectives. In addition, you collaborate with managers and HR business partners to ensure alignment between individual performance goals and overall business objective.

Responsibilities:

• Develop, implement, and oversee performance management policies, procedures, and systems to ensure consistency and fairness across the organization
• Collaborate with HR business partners and departmental managers to establish performance standards, goals, and expectations for each role
• Train managers and employees on performance management processes, including setting SMART goals, providing constructive feedback, and conducting performance evaluations
• Provide guidance and support to managers in addressing performance issues, identifying development opportunities, and implementing performance improvement plans
• Coordinate the annual performance review cycle, including scheduling, communication, and data collection
• Analyze performance evaluation data to identify trends, patterns, and areas for improvement, and provide actionable insights to leadership
• Partner with compensation and benefits teams to ensure alignment between performance ratings and rewards systems
• Stay abreast of industry best practices and emerging trends in performance management, and recommend enhancements to existing processes
• Conduct regular audits and quality checks to ensure the integrity and effectiveness of the performance management system
• Serve as a point of contact for employees seeking clarification or assistance with performance-related matters
  Maintain confidentiality and sensitivity in handling performance-related information and discussions

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Master's degree preferred
• Proven experience in performance management, talent management, or HR consulting preferably in a corporate environment
• In-depth knowledge of performance management principles, methodologies, and best practices
• Strong understanding of employment laws and regulations related to performance management
• Excellent communication and interpersonal skills, with the ability to build trust and credibility with diverse stakeholders
• Demonstrated ability to facilitate difficult conversations and resolve conflicts in a constructive manner
• Proficiency in HRIS (Human Resources Information System) software and other performance management tools
• Analytical mindset with the ability to interpret data, draw meaningful conclusions, and make data-driven recommendations
• Exceptional organizational skills, with the ability to manage multiple projects and deadlines simultaneously
  High level of professionalism, integrity, and discretion in handling confidential information

Powered by JazzHR

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Who We Are:

SENRI Limited is a Japanese ICT Startup. Our mobile-based sales automation system, SENRI, is aiming at changing the way they work at enterprises, and strengthening distribution networks in Africa. Starting from 2015, we have been successful in development of the service and acquisition of customers in Kenya, Uganda and Nigeria, with a multinational team.

Role Overview:

As a Performance Management Specialist, you will play a crucial role in overseeing performance management, developing and implementing HR policies and processes, nurturing our company culture and developing KPIs. You will be a strategic partner to our leadership team and an advocate for our employees.

Key Responsibilities

Performance management

• Develop and implement key performance indicators (KPIs) that support organizational goals and objectives.
• Oversee the performance management process, including setting performance standards, conducting performance reviews and providing feedback for assigned departments.
• Work with managers to implement and manage performance improvement plans for underperforming employees
• Provide training and support to managers on effective performance practices
• Assist in providing specific guidance and a human resource roadmap of how to translate annual strategic plans into reality.

Talent Development

• Identify training needs and coordinate learning and development programs to address skill gaps.
• Develop and implement programs that promote continuous learning and professional growth.
• Track and report on the effectiveness of training and development programs, including employee participation and outcomes.

HR Metrics & Reporting

• Collect and analyze HR data to inform strategic decisions and improve HR practices.
• Use HR analytics to identify trends and make recommendations for improvements.
• Communicate HR data and insights to leadership to support decision-making.

HR Policy Development

• Contribute to the creation and updating of HR policies and procedures.
• Ensure HR practices align with industry best practices and compliance standards.
• Employee Engagement:
• Develop and implement strategies to enhance employee engagement and satisfaction.
• Coordinate employee recognition programs and company events

Talent Acquisition (optional: NOT evaluated in the selection process)

• Collaborate with hiring managers to identify staffing needs for assigned departments.
• Source, interview, and assess candidates to ensure the selection of top-tier talent.

Competency Required (Knowledge / Skills)

• Experience with performance management, employee relations and talent development.
• Strong communication, interpersonal, analytical and problem-solving skills.
• Proven capacity to adapt to changes, pivot quickly, and manage competing priorities effectively.
• Proven experience in developing and implementing HR policies and processes.
• Committed to continuous learning and staying abreast of emerging trends and innovations in HR practices.

Qualification (Education & Experience)

• 2-4 years proven experience as a Performance Management Specialist, People Partner or related role.
• Bachelor's degree in Human Resources, Business Administration, Management or a related field.

Working Conditions and Perks

• Competitive

salary and other benefits
- Working hour: 8:00 -17:00 PM
- Working day­: Monday - Friday (Hybrid System of operation)
- Workstation Tools
- Agile working culture.
- Monthly TGIF

Job description

Job Title: Head, Financial Performance Management

Company: (FINANCIAL SERVICES FIRM)

Location: (Lagos)

Job Type: Full Time

A dynamic and fast-growing Microfinance Bank and Finance House with operations across multiple countries is seeking to recruit highly qualified and results-driven professionals to join its leadership and finance teams. Consequently, applications are invited for the following positions:

We are seeking a seasoned professional to serve as Head, Financial Performance Management in our rapidly growing Microfinance Bank. This role will be responsible for tracking, analyzing, and reporting on business and product performance while providing strategic insights to optimize profitability, efficiency, and sustainable growth. The successful candidate will ensure that management has the right financial intelligence for informed decision-making.

Job Responsibilities:

• Provide strategic oversight and leadership of banking operations across subsidiaries in
• multiple countries.
• Lead and develop high-performing cross-country operational teams.
• Manage settlements, clearing, reconciliations, trade services and all aspects of operations
• Develop SOP and enforce policies, controls, and compliance frameworks.
• Drive operational efficiency and process automation initiatives.
• Build strong relationships with regulators and ensure compliance with multi-jurisdictional requirements.
• Manage relationships with key financial and regulatory representatives
• Alert management of situations that may materially affect the company's overall financial condition
• Recommends financial actions by analyzing accounting options.
• Answers accounting procedure questions by researching and interpreting accounting policy and regulations.

Requirements

• 12–15 years' experience in banking operations, with at least 5 years in leadership role
• Minimum of 10 years' banking experience with strong senior management exposure.
• Proven expertise in financial analysis, planning, and performance optimization.
• Bachelor's degree in Finance, Accounting, Economics, or related field; MBA an advantage.
• Professional certifications (CIBN, ACA, CFA, or equivalent).

Join our team and contribute to creating a positive and efficient work environment. We offer competitive compensation, professional development opportunities, and a supportive work culture. To apply, please submit your resume, and any relevant certifications to with the job title as subject of the email. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Type: Full-time

Job Type: Full-time

Yesterday

J

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :

JOB TITLE: Performance Management Supervisor

Job Details

• We are looking to recruit an experienced Performance Management Supervisor.
• The ideal candidate will be responsible for developing, implementing, and managing performance management processes and initiatives within the organization.
• You will play a critical role in facilitating the ongoing assessment, feedback, and improvement of employee performance to support organizational goals and objectives.
• In addition, you collaborate with managers and HR business partners to ensure alignment between individual performance goals and overall business objective.

Responsibilities

ADVERTISEMENT

• Develop, implement, and oversee performance management policies, procedures, and systems to ensure consistency and fairness across the organization.
• Collaborate with HR business partners and departmental managers to establish performance standards, goals, and expectations for each role.
• Train managers and employees on performance management processes, including setting SMART goals, providing constructive feedback, and conducting performance evaluations.
• Provide guidance and support to managers in addressing performance issues, identifying development opportunities, and implementing performance improvement plans.
• Coordinate the annual performance review cycle, including scheduling, communication, and data collection.
• Analyze performance evaluation data to identify trends, patterns, and areas for improvement, and provide actionable insights to leadership.
• Partner with compensation and benefits teams to ensure alignment between performance ratings and rewards systems.
• Stay abreast of industry best practices and emerging trends in performance management, and recommend enhancements to existing processes.
• Conduct regular audits and quality checks to ensure the integrity and effectiveness of the performance management system.
• Serve as a point of contact for employees seeking clarification or assistance with performance-related matters.
• Maintain confidentiality and sensitivity in handling performance-related information and discussions.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field. Master's degree preferred.
• Proven experience in performance management, talent management, or HR consulting preferably in a corporate environment.
• In-depth knowledge of performance management principles, methodologies, and best practices.
• Strong understanding of employment laws and regulations related to performance management.
• Excellent communication and interpersonal skills, with the ability to build trust and credibility with diverse stakeholders.
• Demonstrated ability to facilitate difficult conversations and resolve conflicts in a constructive manner.
• Proficiency in HRIS (Human Resources Information System) software and other performance management tools.
• Analytical mindset with the ability to interpret data, draw meaningful conclusions, and make data-driven recommendations.
• Exceptional organizational skills, with the ability to manage multiple projects and deadlines simultaneously.
• High level of professionalism, integrity, and discretion in handling confidential information.

How To Apply

To Apply For The Ongoing Palmpay Job Recruitment, Visit APPLICATION PORTAL To Submit Your Application

Deadline: January 31, 2025

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Job Summary

We are seeking a
Community Management & Marketing Coordinator
to support our real estate operations through tenant engagement, digital marketing, and project coordination. The role involves managing campaigns, handling tenant inquiries, posting vacancies, and ensuring smooth communication and reporting.

Core Tasks:

• Design and implement email and SMS marketing campaigns for tenant engagement
• Post vacancies to Zillow, Facebook, and other social platforms to drive rental interest
• Manage inbound phone calls from prospective tenants and book tours/ answer questions
• Manage various trackers and generate ad-hoc reports
• Prepare/ edit correspondence, communications, presentations, reports, and other docs
• Perform other ad-hoc tasks with limited instruction as needed
• Assist with project management tasks (track deadlines/ coordinate to ensure success)
• Create SOPs as needed

Must-Haves:

• 3+ years of experience in email marketing and /or social media marketing
• Exceptional verbal and written English communication skills
• 2+ years of experience in a customer service or community management-related role
• Basic - intermediate skills with Excel / Sheets for ad hoc and ongoing reporting
• Strong organizational and planning skills
• Excellent time management skills and ability to multitask and prioritize
• Background with Notion and for project management (or similar tools)
• Familiarity with Slack and Zoom for internal team coordination/communication
• Ability to work PST

Nice-to-Haves:

• Experience working in a property management role

• Prepare monthly, quarterly, and annual management accounts.

• Develop and monitor budgets and forecasts in collaboration with department heads.

• Analyze financial performance and variances, providing actionable insights.

• Support cost control initiatives and profitability analysis.

• Maintain and improve financial models and dashboards for reporting.

• Conduct scenario and sensitivity analysis to support strategic planning.

• Ensure compliance with internal controls and financial policies.

• Collaborate with the Financial Accountant on reconciliations and reporting.

• Assist in preparing board-level financial presentations.

• Lead initiatives to improve financial data quality and reporting efficiency.