33 Software Installer jobs in Nigeria

Job Role: Application Support Officer

Job Type: Full-time

Salary: ₦150, ₦250,000.00 monthly

Location: Ajah, Lagos

How to Apply: Send your resume to

Company
:

Zanibal Solutions Nigeria Ltd is financial technology company that provides a suite of cloud-based

business applications for managing front and back office functions. Our solution empowers different

organizations with differentiating capabilities and very innovative technology, making it as easy as

possible to share and manage business information.

Job Description:

• Manage and prioritize incoming support tickets, ensuring timely resolution and escalation of critical issues

according to established service level agreements (SLAs).

• Investigate reported issues by analyzing log files, system configurations, and other relevant data, and

employ problem-solving techniques to identify root causes and implement appropriate solutions.

• Participate in providing training to customers as required.
• Capture details of each support request in Zanibal's ticketing system.
• Create and maintain detailed documentation of support procedures, issue resolutions, and frequently asked

questions (FAQs) for both internal and external use.

• Collaborate with the development team to perform software testing, including functional testing and

regression testing, to ensure the stability and reliability of applications.

• Identify opportunities for process improvement, automation, and efficiency enhancement within the support

function, and actively contribute to the implementation of these initiatives.

• Engage in knowledge management by creating and maintaining documentation of the company's

functionalities. This documentation will be used by other members of the company's staff as well as clients.

• Testing new versions of software, ensuring that existing software is up-to-date, and identifying areas where

improvements can be made.

• Take ownership of software issues, and work with our Development group to resolve more advanced issues

when necessary.

Requirements
:

• Bachelor's degree with at least second class upper in computer science, banking & finance, accounting, or

other related courses.

• Completion of the NYSC program
• Basic knowledge of the Capital Market.
• Must be a self-starter/quick learner
• Essential experience in using software applications
• Accounting knowledge is a plus.
• Customer service experience is a plus.
• Proficient knowledge of Microsoft Office (Mostly Excel)
• Good troubleshooting skills.
• Experience working in Fintech Institutions such as; Banking, Securities Trading, and Asset Management (

Capital Market) businesses is a plus

• Ability to think outside the box to solve problems.

Job Title: Enterprise Application Support/Developer

Location: VI, Lagos

Salary: 20m per annum.

We are seeking an experienced Enterprise Application Support/Developer to provide day-to-day support, administration, and development of business systems, ensuring efficiency, compliance, and continuous improvement.

Key Responsibilities & Requirements:

* Provide hands-on support and administration of business applications such as SUN Financial Systems, EAM, SharePoint, Office 365, and related platforms.

* Design, implement, and reconfigure applications to enhance business processes and improve system performance.

* Monitor, troubleshoot, and resolve system issues, ensuring maximum availability and efficiency for business users.

* Collaborate with internal stakeholders to ensure smooth adoption of business processes, user training, and effective communication of changes.

* Develop technical documentation, user guides, and contribute to system upgrades, security guidelines, and release management.

* Leverage SharePoint and other enterprise tools to meet business requirements and improve workflows.

* Bachelor's degree in Computer Science (or related field) with a minimum of 4 years' relevant experience; oil & gas industry background is an added advantage.

Interested candidates should send their application to with the job title as the subject line.

Job Type: Full-time

Pay: ₦20,000,000.00 per year

Education:

• Undergraduate (Required)

Experience:

• IT: 4 years (Required)

Overview:

We're seeking a Senior L2 Application Support Lead Engineer to oversee our Level 2 application support operations. This role ensures timely resolution of complex technical issues, maintains application stability, and drives process improvements. Acting as a key bridge between frontline support, engineering, and business stakeholders, you'll focus on delivering high availability, compliance, and exceptional customer satisfaction.

At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.

You'll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.

Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.

Why You'll Enjoy It Here:

• Be Part of Something Big – A growing company where your contributions matter.
• Make an Immediate Impact – Support groundbreaking technologies with real-world results.
• Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
• Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
• We Care – Integrity, empathy, and purpose guide every decision.

We're looking for innovators, problem-solvers, and experts ready to drive change and grow with us.

We Are TeKnowledge. Where People Lead and Tech Empowers.

Responsibilities:

Release Planning & Execution

• Lead the end-to-end release process for infrastructure components (network, compute, storage, and cloud services).
• Coordinate with platform, security, and application teams to ensure release readiness.
• Manage release calendars, change windows, and communication plans.

Technical Support & Troubleshooting

• Resolve escalated L2 application issues and coordinate with L3 and development teams for permanent fixes.
• Perform root cause analysis and monitor application logs, performance metrics, and system health using tools like Splunk, AppDynamics, or New Relic.

Team Leadership & Coordination

• Mentor and guide L2 support engineers, ensuring adherence to SLAs and operational best practices.
• Manage ticket queues, prioritize incidents, and maintain clear stakeholder communication.
• Collaborate with DevOps, QA, and infrastructure teams to support deployments and environment stability.

Process & Documentation

• Maintain detailed runbooks, SOPs, and knowledge base articles.
• Ensure compliance with ITIL processes and internal security policies.
• Produce monthly reports on application performance, incident trends, and resolution metrics.

Environment & Tools Management

• Support applications hosted on Linux/Windows servers and cloud platforms (AWS, Azure).
• Work with databases such as MSSQL, PostgreSQL, Oracle (MongoDB is a plus).
• Use scripting or programming languages (Python, Java, C#, .NET) for automation and diagnostics.

Qualifications:

Education & Certifications

• 4-year degree in Information Science, Information Technology, Computer Science, Engineering, or related field.
• ITIL Foundation or Managing Professional certification.
• Microsoft Certified: Azure Administrator Associate.
• AWS Certified SysOps Administrator – Associate.
• Splunk or AppDynamics Certified Power User.
• Red Hat Certified System Administrator (RHCSA).
• Certified Kubernetes Administrator (CKA) (for containerized apps).
• Java SE Programmer Certification.
• Certified DevOps Engineer – Azure or AWS (for CI/CD and automation).

Experience & Skills

• 4+ years of application support experience, including 2+ years in a lead/senior role.
• Strong understanding of application architecture, APIs, and integration points.
• Hands-on experience with Java runtime, APIs, and frameworks (e.g., Spring Boot).
• Expertise in application server monitoring, API management, observability, and logging.
• Skilled in log analysis (Splunk, AppDynamics, New Relic).
• Experience with cloud environments and CI/CD pipelines is a plus.
• Strong problem-solving, stakeholder management, and communication skills.
• Familiarity with FinTech or banking compliance standards is preferred.
• Proven ability to lead in a fast-paced, high-compliance environment.
• Multi-country or Pan-African experience is advantageous.

Job Description

Cobweb Telecommunication Ltd is seeking a
Technical Support Officer
to provide first-level IT support for our staff and clients. The ideal candidate should have a strong understanding of computer systems, networks, and basic troubleshooting skills. You will be the first point of contact for technical issues, ensuring smooth operations and excellent user experience.

Key Responsibilities

• Respond to user inquiries via phone, email, chat, or in person.
• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain computer systems and applications.
• Manage user accounts, passwords, and access permissions.
• Support internet connectivity, routers, and Wi-Fi setup.
• Perform system updates, antivirus management, and security checks.
• Provide remote support using remote desktop tools.
• Document issues and solutions for knowledge base reference.
• Escalate complex problems to higher-level IT staff when necessary.
• Assist in IT projects such as system upgrades or software rollouts.

Requirements

• ND/HND/BSc in Computer Science, IT, or a related field (or relevant experience).
• Basic knowledge of Windows, Linux, or macOS operating systems.
• Understanding of networking concepts (IP, DNS, DHCP, LAN/Wi-Fi).
• Strong troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks.
• Previous experience in a helpdesk or IT support role is an advantage.

What We Offer

• ₦300,000 monthly salary.
• Training and career growth opportunities.
• Supportive and collaborative work environment.
• Exposure to modern IT systems and solutions.

Apply now and grow your career with us.

#Hiring #TechnicalSupport #ITJobs #JobsInNigeria #YenagoaJobs #CobwebTelecom

Join our dedicated D5 Render Support team and become the trusted liaison between our product and our users

【Job Description】

1. Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems

2. Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups

3. Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render

4. Proactively learn and understand the features and underlying principles of the D5 Render

5. Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements

【Job Requirements】

• Majors in architectural design, landscape architecture, environmental art, interior design, or other design-related fields
• Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success
• Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software
• Excellent communication skills and customer service mindset to provide high-quality support
• Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning

Bonus: prior work or internship experience in design firms

Note: Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission

Job Type: Contract

Contract length: 12 months

Pay: ₦598, ₦897,846.00 per month

Application Question(s):

• Which 3D modeling and rendering software are you most familiar with ?

Experience:

• 3D Rendering: 2 years (Required)

Language:

• English fluently? (Required)

Join our dedicated D5 Render Support team and become the trusted liaison between our product and our users

【Job Description】

1. Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems

2. Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups

3. Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render

4. Proactively learn and understand the features and underlying principles of the D5 Render

5. Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements

【Job Requirements】

1. Majors in architectural design, landscape architecture, environmental art, interior design, or other design-related fields

2. Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success

3. Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software

4. Excellent communication skills and customer service mindset to provide high-quality support

5. Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning

6. Bonus: prior work or internship experience in design firms

Note: Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission

Position: Technical Support Specialist

Work Mode: Hybrid (on-site + remote)

Location: Lagos, Nigeria

Salary Range: ₦120,000 – ₦150,000

Role Summary:

Serves as the technical link between our customers and the operations team. You will diagnose vehicle issues remotely, provide expert advice, and relate with technicians to ensure effective service delivery.

Key Responsibilities:

1. Perform remote diagnosis of vehicle problems based on customer descriptions.

2. ⁠Translate technical information between customers and technicians.

3. ⁠rovide technical advice and manage customer expectations.

4. hedule dispatches and prepare detailed work orders.

5. plain repair estimates and processes clearly.

6. intain accurate service records in the CRM.

7. Receive and log inquiries, complaints, and service requests.

8. Prepare inspection reports, estimates, invoices, and maintain documentation.

9. Prepare regular reports on customer service performance.

Requirements

1.
Technical knowledge of vehicles and diagnostic skills are essential.

1. perience as an Auto Technician, Service Advisor, or similar role.

2. ility to explain complex technical issues.

3. oficient with computers and CRM software.

4. rong problem-solving and customer service skills.

5. OND/HND (Business Admin/Marketing preferred).

6. 2–3 years customer service experience (automotive sector an advantage).

Reporting Line

Reports to Operations Coordinator/Manager.

How to Apply

If this role excites you, send your CV and Cover Letter (detailing why you are the right fit for 29Workshop) to:

Equal Opportunity

29Workshop is an equal-opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Hiring – Technical Support Specialist (WordPress & React)

We're Hiring: Technical Support Specialist (WordPress & React)

Firm: ICAN Online Tutors (EdTech)

Location: Hybrid (onsite + remote)

Compensation: ₦200,000 – ₦00,000 GROSS (depending on experience & skills)

We are looking for a versatile Technical Support Specialist with WordPress and React skills. This hybrid role combines technical support with front-end development to enhance our digital learning platforms.

What You'll Do:

1. Troubleshoot and resolve website/application issues

2. Manage & customize WordPress sites (themes, plugins, performance, security)

3. Assist in developing and maintaining React-based features

4. Collaborate with designers/developers for smooth UI/UX

5. Document technical issues/solutions for internal knowledge base

6. Monitor system performance, updates, and security

7. Train and support non-technical users

What We're Looking For:

1. 1–3 years' experience in technical support or related role

2. Strong WordPress skills (custom themes, plugins, troubleshooting)

3. Solid React and modern front-end development knowledge

4. Familiarity with HTML, CSS, JavaScript, PHP/MySQL basics

5. Problem-solving mindset & strong communication skills

Nice to Have:

1. Experience with hosting, DNS, or server management

2. Familiarity with design tools (Figma, Adobe XD, Sketch)

3. Knowledge of Git/version control

To Apply: Submit your application here →

Job Type: Full-time

Pay: ₦200 400,000.00 per month