17 Service Expert jobs in Nigeria
F&B Service Expert
Ikot Ekpene
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information** This Position is for Nigerian (Local) only
**Job Number** 25135443
**Job Category** Food and Beverage & Culinary
**Location** Four Points by Sheraton Ikot Ekpene, Raffia City Plaza, Ikot Ekpene, Nigeria, Nigeria, 530101VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None.
This Position is for Nigerian (local) only.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25135443
**Job Category** Food and Beverage & Culinary
**Location** Four Points by Sheraton Ikot Ekpene, Raffia City Plaza, Ikot Ekpene, Nigeria, Nigeria, 530101VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None.
This Position is for Nigerian (local) only.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Locum Client Relations Officer
Abuja, Abuja Federal Capital Territory
Integrated Healthcare Limited
Posted 21 days ago
Job Viewed
Job Description
Job Description
Educational Qualification: br>A first degree in Business Administration, Health Sciences, Marketing and other related fields.
Work Experience:
1-3 years’ experience in customer service, preferably in a healthcare or insurance setting. < r>
Core Competencies:
• Customer service orientation < r>• Conflict resolution and problem-solving < r>• Attention to detail and accuracy < r>• Teamwork and collaboration < r>• Empathy and professionalism < r>• Organizational and time management skills < r>Industry Knowledge (Desirable):
Knowledge of HMO operations and healthcare systems is an added advantage
Remuneration:
Competitive salary with attractive benefits.
Educational Qualification: br>A first degree in Business Administration, Health Sciences, Marketing and other related fields.
Work Experience:
1-3 years’ experience in customer service, preferably in a healthcare or insurance setting. < r>
Core Competencies:
• Customer service orientation < r>• Conflict resolution and problem-solving < r>• Attention to detail and accuracy < r>• Teamwork and collaboration < r>• Empathy and professionalism < r>• Organizational and time management skills < r>Industry Knowledge (Desirable):
Knowledge of HMO operations and healthcare systems is an added advantage
Remuneration:
Competitive salary with attractive benefits.
This advertiser has chosen not to accept applicants from your region.
1
Customer/Service Delivery Executive
234 Lagos, Lagos
Sigma Consulting Group
Posted 25 days ago
Job Viewed
Job Description
Location: Lekki, Lagos, NigeriaExperience:2-4 yearsEmployment Type: Full TimeNet Monthly Salary: 250,000*Job Summary:*We are seeking a customer-focused and results-driven Customer Service Delivery Executive to ensure excellent service delivery to our clients. The successful candidate will be responsible for coordinating field sales operations, providing post-sales support, and ensuring timely resolution of client inquiries and complaints.*Responsibilities:*- Provide exceptional customer service to clients- Coordinate field sales operations and ensure seamless delivery of services- Respond to client inquiries and resolve complaints in a timely and professional manner- Track and analyze customer feedback to identify areas for improvement- Collaborate with internal teams to ensure customer satisfaction- Develop and maintain strong relationships with clientsRequirements-2-4 years of experience in customer service or service delivery- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work in a fast-paced environment- Proficient in Microsoft Office Suite and CRM systemsBenefits-Competitive salary- Health insurance- Pension contributions- Opportunities for career growth and development- Supportive team environmentIf you're passionate about delivering exceptional customer service and have a track record of success in service delivery, we'd love
This advertiser has chosen not to accept applicants from your region.
2
Service Delivery Officer Job at Cobranet Limited
Lagos, Lagos
Cobranet Limited
Posted 2 days ago
Job Viewed
Job Description
Cobranet Limited; a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation and we are proud to provide every segment of society with a reliable link to the digital universe.
We are recruiting to fill the position below:
Job Position: Service Delivery Officer
Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Summary
…
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Engineer
Lagos, Lagos
New Tech
Posted 11 days ago
Job Viewed
Job Description
- Deploy and manage Dockerized Laravel/Python web apps on Azure App Service or VMs
br>- Set up and maintain CI/CD pipelines using Azure DevOps or GitHub Actions
- Manage Microsoft 365 tenant, including Exchange Online, Teams, and OneDrive
- Handle user provisioning, licensing, and role-based access in Azure AD / Microsoft 365 Admin Center
- Monitor application and system performance using Azure Monitor, Log Analytics, and Application Insights
- Apply basic security configurations including firewalls, RBAC, and Key Vault
- Document infrastructure, deployment processes, and system configurations
br>- Set up and maintain CI/CD pipelines using Azure DevOps or GitHub Actions
- Manage Microsoft 365 tenant, including Exchange Online, Teams, and OneDrive
- Handle user provisioning, licensing, and role-based access in Azure AD / Microsoft 365 Admin Center
- Monitor application and system performance using Azure Monitor, Log Analytics, and Application Insights
- Apply basic security configurations including firewalls, RBAC, and Key Vault
- Document infrastructure, deployment processes, and system configurations
This advertiser has chosen not to accept applicants from your region.
4
Technical Support officer (Mechanical /Electrical)
Lagos, Lagos
Imagelinks West Africa Ltd
Posted 20 days ago
Job Viewed
Job Description
- Work with the project engineer to supervise and monitor the maintenance and repair of extinguishers and equipment and ensure that the - maintenance and repair work is carried out promptly and efficiently.
- Work with the project engineer to advise officers of the procurement and supply section on parts which are not readily available br>- Provide technical support to the engineering team in executive projects
- To assist and Guide tradesmen on Technical matters
- To ensure that health and safety measures are put in place and complied with
- To carry out preliminary surveys and collect data and information required by the engineer
- Investigate Technical aspects and root cause of problems
- Initiate corrective actions to rectify problems
- Implement best practice in developing technical solutions
- Work with the project engineer to advise officers of the procurement and supply section on parts which are not readily available br>- Provide technical support to the engineering team in executive projects
- To assist and Guide tradesmen on Technical matters
- To ensure that health and safety measures are put in place and complied with
- To carry out preliminary surveys and collect data and information required by the engineer
- Investigate Technical aspects and root cause of problems
- Initiate corrective actions to rectify problems
- Implement best practice in developing technical solutions
This advertiser has chosen not to accept applicants from your region.
5
Technical Customer Support Officer
Estuary Business Solution Ltd
Posted 6 days ago
Job Viewed
Job Description
You will be responsible for providing front-line primary business and technical support to clients on various issues and problems relating to business engagement and technical readiness of EBS Products and Services. You will also be responsible for responding to, documenting and resolving customer queries for resolution in a timely manner.
This role is also responsible for platform readiness, analysis and reporting on client engagement activities feedback/inquiries and complaint resolution, activity report and analysis of the company’s product and services. The activities are not limited to the listed: br>
You are required to be diligent with your performance at all times, excellent in your delivery and be customer centric in your contact with customers/clients and others.
As a technical Customer Support, your role can also include supervising the activities and performance of others, for those assigned this responsibility, your supervisory responsibilities will be clearly outlined and agreed during onboarding and induction.
Duties & Responsibilities:
• Understanding and promoting company product and services. < r>• eliver a support framework and procedure to drive all EBS Projects < r>• O -spot visit and canvassing of clients and potential clients to evaluate needs or promote products and services. < r>• M intaining client records by giving weekly and monthly reports to your respective leads as required. < r>• A swering client questions about the company’s product
• M nage end-to-end activities covering customer liaison activities and ensuring high level of professionalism at all times. < r>• P otects organization's value by keeping company’s information confidential.
• I pact the profitability of the company through assigned activities and ensuring tactical management of such activities. < r>• M intain organizational culture, values and reputation in its markets and with all clients, staff and regulatory/official bodies < r>• O her related task will also apply.
This role is also responsible for platform readiness, analysis and reporting on client engagement activities feedback/inquiries and complaint resolution, activity report and analysis of the company’s product and services. The activities are not limited to the listed: br>
You are required to be diligent with your performance at all times, excellent in your delivery and be customer centric in your contact with customers/clients and others.
As a technical Customer Support, your role can also include supervising the activities and performance of others, for those assigned this responsibility, your supervisory responsibilities will be clearly outlined and agreed during onboarding and induction.
Duties & Responsibilities:
• Understanding and promoting company product and services. < r>• eliver a support framework and procedure to drive all EBS Projects < r>• O -spot visit and canvassing of clients and potential clients to evaluate needs or promote products and services. < r>• M intaining client records by giving weekly and monthly reports to your respective leads as required. < r>• A swering client questions about the company’s product
• M nage end-to-end activities covering customer liaison activities and ensuring high level of professionalism at all times. < r>• P otects organization's value by keeping company’s information confidential.
• I pact the profitability of the company through assigned activities and ensuring tactical management of such activities. < r>• M intain organizational culture, values and reputation in its markets and with all clients, staff and regulatory/official bodies < r>• O her related task will also apply.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Service expert Jobs in Nigeria !
6
Customer Service Personnel
Lagos, Lagos
Rubels and Angels Limited
Posted 2 days ago
Job Viewed
Job Description
JOB DESCRIPTION
br>* Handle incoming calls, emails, chats, and other communications from customers.
* Provide accurate, valid, and complete information in response to customer inquiries.
* Resolve product or service problems by clarifying issues, determining the cause, and offering solutions.
* Process orders, forms, applications, and requests.
* Follow up with customers to ensure issues are resolved to their satisfaction.
* Maintain detailed records of customer interactions and transactions.
* Escalate unresolved issues to appropriate departments or management.
* Stay up-to-date on company products, services, policies, and procedures.
* Identify and assess customers' needs to achieve satisfaction.
* Assist with customer feedback collection and report common issues or trends.
REQUIREMENTS
Must reside within the axis of ago palace way, lagos state.
br>* Handle incoming calls, emails, chats, and other communications from customers.
* Provide accurate, valid, and complete information in response to customer inquiries.
* Resolve product or service problems by clarifying issues, determining the cause, and offering solutions.
* Process orders, forms, applications, and requests.
* Follow up with customers to ensure issues are resolved to their satisfaction.
* Maintain detailed records of customer interactions and transactions.
* Escalate unresolved issues to appropriate departments or management.
* Stay up-to-date on company products, services, policies, and procedures.
* Identify and assess customers' needs to achieve satisfaction.
* Assist with customer feedback collection and report common issues or trends.
REQUIREMENTS
Must reside within the axis of ago palace way, lagos state.
This advertiser has chosen not to accept applicants from your region.
7
Customer service Rep
LEAPSOFT
Posted 6 days ago
Job Viewed
Job Description
A Customer Service Representative (CSR) with escalation responsibilities plays a vital role in ensuring efficient issue resolution and customer satisfaction. The primary responsibility is to handle customer inquiries, complaints, and service requests professionally via phone, email, or chat, logging all interactions accurately in the Customer Relationship Management (CRM) system. The CSR is tasked with diagnosing reported issues, providing immediate solutions when possible, and escalating complex or unresolved cases to the appropriate departments or higher-level support teams for timely resolution. This role requires maintaining detailed case records, following up on escalated issues, and ensuring customers are updated regularly on progress. The CSR must adhere to company service standards, meet performance targets, and contribute to process improvements by identifying recurring problems and recommending preventive measures. Strong communication, problem-solving skills, and proficiency in CRM tools are essential for success in this position. The role demands empathy, patience, and a commitment to delivering exceptional customer experiences.my Email is while my phone number is 08061316660
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Reps
May Fashion
Posted 9 days ago
Job Viewed
Job Description
Vacancy for customer service representatives within Lagos state, all interested candidates must be fluent in English and must be able to respond timely to customers using various social media platforms.
This advertiser has chosen not to accept applicants from your region.
9