27 Rpa Engineer jobs in Nigeria

Robotic Process Automation Engineer

Lagos, Lagos NGN900000 - NGN1200000 Y ITANDT Solutions

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Today

I

Robotic Process Automation Engineer
ITANDT Solutions Limited
Engineering & Technology

Lagos Full Time

IT & Telecoms Confidential

  • Minimum Qualification :
Job Description/Requirements

ITANDT Solutions is looking for a talented Intelligent Automation Engineer to help us design and implement next-generation automation solutions for our projects and at client sites. If you're passionate about building smart, scalable systems that integrate RPA, AI, and intuitive user interfaces, this role is for you.

This is an on-site contract role for a Robotic Process Automation (RPA) Engineer . As an RPA Engineer, you will be responsible for designing, developing, and maintaining intelligent automation solutions that streamline business operations. Your work will involve integrating RPA tools with AI services, building user interfaces, and optimizing workflows for performance and scalability.

Our Process

  • Application Review – We evaluate your background and experience.

  • Shortlist & Introductory Call – Selected candidates will be invited for a brief conversation.

  • Technical Assessment / Interview – A mix of practical tasks and discussions to explore your skills and approach.

Offer & Onboarding – Successful candidates will receive an offer and begin onboarding.

Requirements

  • Bachelor's degree (BSc) in Computer Science, Software Engineering, or a related technical field.
  • Automation Tools : Experience with Power Automate and/or Automation Anywhere.
  • AI Integration : Familiarity with cloud-based AI services (e.g., Azure AI, AWS AI, Google Cloud AI).
  • Programming Languages : Proficiency in relevant languages.
  • Power Platform : Ability to build and deploy applications using Power Apps.
  • API Integration : Understanding of RESTful APIs and system connectivity.
  • Cloud Platforms : knowledge of Azure, AWS, or Google Cloud.
  • Security Awareness : Understanding of data protection and compliance in automation.
    Strong problem-solving and analytical thinking.

Responsibilities

  • Design and implement intelligent automation workflows.
  • Integrate AI features into existing RPA processes.
  • Build agentic bots with autonomous capabilities.
  • Develop user interfaces for human-in-the-loop scenarios.
    Optimize and maintain automation systems for performance and reliability.

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Robotic Process Automation Engineer

Lagos, Lagos NGN90000 - NGN120000 Y ITANDT Solutions Limited

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Job Description

ITANDT Solutions is looking for a talented Intelligent Automation Engineer to help us design and implement next-generation automation solutions for our projects and at client sites. If you're passionate about building smart, scalable systems that integrate RPA, AI, and intuitive user interfaces, this role is for you.

This is an
on-site contract role
for a
Robotic Process Automation (RPA) Engineer
. As an RPA Engineer, you will be responsible for designing, developing, and maintaining intelligent automation solutions that streamline business operations. Your work will involve integrating RPA tools with AI services, building user interfaces, and optimizing workflows for performance and scalability.

Our Process

  1. Application Review –
    We evaluate your background and experience.
  2. Shortlist & Introductory Call –
    Selected candidates will be invited for a brief conversation.
  3. Technical Assessment / Interview –
    A mix of practical tasks and discussions to explore your skills and approach
    .
  4. Offer & Onboarding – Successful candidates will receive an offer and begin onboarding.

Requirements

  • Bachelor's degree (BSc) in Computer Science, Software Engineering, or a related technical field.
  • Automation Tools
    : Experience with Power Automate and/or Automation Anywhere.
  • AI Integration
    : Familiarity with cloud-based AI services (e.g., Azure AI, AWS AI, Google Cloud AI).
  • Programming Languages
    : Proficiency in relevant languages.
  • Power Platform
    : Ability to build and deploy applications using Power Apps.
  • API Integration
    : Understanding of RESTful APIs and system connectivity.
  • Cloud Platforms
    : knowledge of Azure, AWS, or Google Cloud.
  • Security Awareness
    : Understanding of data protection and compliance in automation.
  • Strong problem-solving and analytical thinking.

Responsibilities

  • Design and implement intelligent automation workflows.
  • Integrate AI features into existing RPA processes.
  • Build agentic bots with autonomous capabilities.
  • Develop user interfaces for human-in-the-loop scenarios.
  • Optimize and maintain automation systems for performance and reliability.
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Robotic Process Automation programmers

Abuja, Abuja Federal Capital Territory NGN50000 - NGN700000 Y Centerville Office Support Limited

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Job Description

We are seeking a highly motivated Robotic Process Automation (RPA) Developer to design, develop, and implement automation solutions that streamline business operations, improve efficiency, and reduce costs. The ideal candidate will have strong technical skills in RPA platforms, experience with process analysis, and the ability to collaborate with cross-functional teams to deliver high-quality automation solutions.

Key Responsibilities

  • Automation Development: Design, build, test, and deploy RPA bots using platforms such as UiPath, Automation Anywhere, or Blue Prism.
  • Process Analysis: Collaborate with business analysts and stakeholders to identify, evaluate, and prioritize automation opportunities.
  • Solution Design: Translate business requirements into scalable, secure, and reliable automation workflows.
  • Maintenance & Support: Monitor, troubleshoot, and optimize bots to ensure smooth operations and minimal downtime.
  • Documentation: Prepare technical documentation, including process design documents (PDD), solution design documents (SDD), and standard operating procedures (SOPs).
  • Integration: Work with APIs, databases, and enterprise applications to enhance automation capabilities.
  • Compliance & Governance: Ensure automations follow best practices, coding standards, and organizational governance policies.
  • Continuous Improvement: Research and recommend new tools, methods, and best practices in RPA and intelligent automation.

QualificationsRequired

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
  • Hands-on experience with at least one RPA platform (UiPath, Automation Anywhere, Blue Prism, or similar).
  • Proficiency in programming/scripting languages (e.g., C#, .NET, Python, JavaScript, or VB).
  • Strong understanding of software development lifecycle (SDLC) and agile methodologies.
  • Ability to analyze complex processes and create effective automation solutions.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and documentation abilities.

Preferred

  • RPA certification(s) from UiPath, Blue Prism, or Automation Anywhere.
  • Experience with OCR, AI/ML integration, or intelligent document processing.
  • Knowledge of cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
  • Familiarity with databases (SQL, Oracle) and enterprise applications (SAP, Salesforce, etc.).
  • Previous experience in business process management (BPM) or workflow automation.

Soft Skills

  • Analytical and detail-oriented mindset.
  • Ability to work independently and in collaborative team environments.
  • Strong organizational and time management skills.
  • Adaptability to changing priorities and technologies.

Job Type: Full-time

Pay: ₦500, ₦700,000.00 per month

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Software Development Engineer

102105 Lagos, Lagos avetiumconsultltd

Posted 542 days ago

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Job Description

Permanent
Responsibilities: • Work closely with the Product Manager to translate product strategy into detailed requirements, prototypes and execution.• Design and implement robust, low-latency, high-availability, and high-performing applications• Create and enhance products that fill a niche in the market.• Manage the process of developing a product, and also enhance existing products in order to meet customer expectations effectively.• Write effective and scalable Python, Java and Deluge codes.• Write reusable, testable, and efficient codes.• Integrate user-facing elements with server-side logic.• Integrate data storage solutions that may include databases, key-value stores, blob stores, etc.• Work with APIs to add functionality efficiently.• Use relevant python frameworks to optimize codes.• Analyze code, requirements, system risks, and software reliability.• Being at the forefront of the creation and maintenance of product documentation.• Perform other related duties as required by the Product Manager.RequirementsRequirements:• Bachelor’s degree in Computer Science, Software Engineering, or a related field.• Proven experience in software development with a strong focus on building scalable and high-performance applications.• Proficiency in one or more programming languages (e.g., low-code, Java, Python, C++, etc.).• Solid understanding of software architecture, design principles, and best practices.• Strong problem-solving and debugging skills.• Excellent communication and teamwork skills.• Familiarity with DevOps practices and tools.• Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).• Previous work on large-scale distributed systems.
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Robotic process Automation solutions architect

Lagos, Lagos NGN900000 - NGN1200000 Y Vennote Technologies Limited

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Job Description

Location: Lagos

Job type: Full time Hybrid

Job Summary:

We are seeking a highly skilled and experienced RPA Solutions Architect to lead the design, development, and implementation of Robotic Process Automation (RPA) solutions. The ideal candidate will possess deep expertise in Microsoft Power Platform (Power Automate, Power Apps) and Automation Anywhere, along with a proven track record of successful RPA project delivery. This role requires a blend of technical proficiency, strategic thinking, and project management acumen.

Responsibilities:

· Solution Design & Architecture:

· Analyze business processes, identify automation opportunities, and design scalable and robust RPA solutions.

· Develop detailed solution architecture documents, including process flows, technical specifications, and integration plans.

· Define and enforce RPA development standards, best practices, and governance policies.

· Select appropriate RPA tools and technologies based on project requirements.

· RPA Development & Implementation:

· Lead the development and implementation of RPA bots using Microsoft Power Automate, Power Apps, and Automation Anywhere.

· Configure and maintain RPA platforms, including control rooms, bot runners, and development environments.

· Integrate RPA solutions with existing enterprise systems and applications (APIs, databases, etc.).

· Conduct thorough testing and validation of RPA bots to ensure accuracy and reliability.

· Project Management:

· Manage RPA projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards.

· Develop project plans, track progress, and manage risks and issues.

· Coordinate with stakeholders, including business users, IT teams, and vendors.

· Continuous Improvement & Maintenance:

· Monitor and maintain RPA bots to ensure optimal performance and stability.

· Identify and implement process improvements to enhance automation efficiency.

· Stay up to date with the latest RPA technologies and trends.

· Manage and resolve production issues related to RPA bots.

· Create and maintain comprehensive documentation.

Qualifications:

· Bachelor's degree in computer science, Information Technology, or a related field.

· Minimum of 5+ years of experience in RPA solution architecture and development.

· Extensive hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and Automation Anywhere.

· Proven experience in managing RPA projects and delivering successful outcomes.

· Strong understanding of RPA methodologies, best practices, and design patterns.

· Experience with integrating RPA solutions with enterprise systems (e.g., SAP, CRM, databases).

· Proficiency in scripting languages (e.g., Python, PowerShell) and database technologies (e.g., SQL).

· Excellent analytical, problem-solving, and communication skills.

· Strong project management skills, including project planning, risk management, and stakeholder communication.

· Experience with Agile methodologies.

· Knowledge of API's and web services.

· Experience with cloud-based RPA solutions.

If you want to join a team of global leaders in their field, send your CV to referencing the position title as subject. All applications will be treated with strict confidentiality. Only suitable candidates will be contacted.

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IT Traineeship Robotic Process Automation

Ivo NGN900000 - NGN1200000 Y Gerechtshof s-Hertogenbosch

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Ontwikkel je talenten als Trainee RPA Developer maximaal. Help rechtspraakprocessen sneller en makkelijker te maken met slimme bots voor het saaie en tijdrovende werk. En draag zo bij aan een toegankelijke digitale rechtspraak voor iedereen
Dit doe je bij IVO Rechtspraak

De RPA-use cases die jij uitdenkt en ontwikkelt, helpen essentiële rechtspraakprocessen te versnellen en te versimpelen. Niet niks dus Bovendien doe je niet één dingetje, maar het hele RPA-verhaal: van businessanalyse tot implementatie. Goed werk, dat ook nog eens erg leuk is. Want IVO Rechtspraak is de IT-dienstverlener die de Nederlandse rechtspraak digitaal toegankelijk maakt.

Een virtuele assistent die wekelijks automatisch zittingsoproepen maakt en mailt – een klus die eerst drie uur kostte en nu in maar zeven minuten gebeurt. Het is een mooi voorbeeld van een slimme bot die medewerkers van een rechtbank veel werk uit handen neemt. En zo zijn er nog veel meer nuttige toepassingen te bedenken binnen de rechtspraak.

Jouw team denkt na over de inzet van RPA, zowel binnen de Rechtspraak als andere organisatie onderdelen. Waar en hoe kan robotsoftware saaie en tijdrovende taken overnemen? Om zo ruimte te maken voor ander, leuker, interessanter werk en de doorlooptijd van processen te verkorten? Daarbij ga je zelf op onderzoek uit. Maar het kan ook zijn dat 'klanten' je vragen een use case voor een toepassing te maken.

Jouw rol is een hele brede. Want jij gaat met stakeholders om de tafel om de wensen en mogelijkheden van een bot te bespreken en daarna een businessanalyse te maken. Maar je kijkt bijvoorbeeld ook welke infrastructuurkoppelingen nodig zijn, ontwikkelt de bot met UiPath, test en implementeert. Kortom, the whole works Zo weet je in korte tijd tot concrete resultaten te komen.

Heb jij zin om te werken aan handige bots die de rechtspraak vooruit helpen? Vanuit een snelgroeiend team, met korte lijntjes en ruimte voor creativiteit? Dan rest je maar één ding: solliciteren

Benieuwd naar de ervaringen van Trainee Developer Joris van Abeelen?

Je leest het in zijn blog.

Als IT-trainee RPA Developer tel je mee in je team. Samen met je collega's werk je aan lopende projecten. Natuurlijk helpen ze je graag waar nodig. Bovendien heb je een buddy, op wie je altijd kunt terugvallen. Ondertussen ontwikkel je je hard skills met een opleidingsprogramma op maat. Voor je hard skills opleidingen werken we samen met gecertificeerde opleidingsinstellingen. Je sleept er mooie certificaten in de wacht.

En je soft skills? Die ontwikkel je samen met de andere IT-trainees. In de soft skills trainingen leer je onder meer om te gaan met je ambities, grip te houden op je werk en je leiderschapskwaliteiten te ontwikkelen. Maar bijvoorbeeld ook hoe je goed communiceert, adviseert en presenteert. Kortom, een IT-traineeship waarvan jij blij wordt en de maatschappij beter

Ons traineeship is onderscheidend doordat je leren én werken vanaf dag één combineert. Niet eerst "de boeken" in, maar direct werken aan de uitdagendste applicaties. Vanzelfsprekend onder persoonlijke begeleiding.

Hoe jouw werkweek eruitziet? 80% van je week bestaat uit het opdoen van praktijkervaring, de overige 20% uit het volgen van soft en hard skills trainingen. Een praktische mededeling tussendoor… Natuurlijk stellen wij een laptop en een telefoon beschikbaar

All work and no play? Absoluut niet. Want met de andere IT-trainees doe je ook allerlei leuke dingen buiten het werk. Dat gaat van borrels, pubquizzen en pizzasessies tot samen sporten of zelfs een weekendje weg. Heel gezellig, maar uiteraard geheel vrijblijvend.

Meer weten over het IT-traineeship bekijk de speciale pagina >

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Project Manager – Software Development

NGN900000 - NGN1200000 Y Bill Station

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Job Description

Bill Station
is one of Africa's fastest-growing fintech and digital lifestyle platforms — offering seamless money transfers, bill payments, airtime swaps, crypto and gift card trading, and lifestyle services such as hotel and flight bookings.

We're building a unified digital ecosystem that connects users to everyday financial and lifestyle services through innovation, speed, and simplicity.

We're now hiring a
Technical Project Manager
to lead our software development projects — coordinating teams, managing priorities, and ensuring flawless execution across
web (React/TypeScript), backend (Django), and mobile (Flutter)
environments.

  • Manage full
    Software Development Life Cycle (SDLC)
    — from planning and design to testing and deployment.
  • Collaborate with frontend, backend, and mobile teams to ensure on-time delivery of milestones.
  • Define clear project scope, timelines, deliverables, and success metrics.
  • Conduct sprint planning, stand-ups, and retrospective meetings with Agile methodologies.
  • Identify and resolve project risks, dependencies, and blockers proactively.
  • Manage version releases, QA testing, and deployment pipelines.
  • Communicate updates with executives and stakeholders using dashboards and progress reports.
  • Maintain alignment between business goals and technical execution.

Bachelor's degree
in Computer Science, Engineering, or related field.

  • 3–6 years of experience
    managing full-cycle software projects.
  • Strong understanding of
    software development processes
    , especially Agile and Scrum.
  • Experience working with:
  • Frontend:
    , TypeScript
  • Backend:
    Django / Python
  • Mobile:
    Flutter / Dart
  • Ability to translate technical details into clear, actionable plans.
  • Proficiency with
    Jira, Trello, or Asana
    for project tracking.
  • Excellent communication, leadership, and documentation skills.
  • PMP, CSM, or Lean Six Sigma certification (a strong plus).
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Software Development (Full-Stack)

105102 Folu, Lagos avetiumconsultltd

Posted 26 days ago

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Job Description

Permanent

RESPONSIBILITIES:

Software Development: Design, develop, and implement high-quality software applications that meet client business requirements.Software Maintenance: Debug, test, and maintain existing software applications to ensure seamless performance and bug-free operation.Collaboration: Work closely with project managers, UX/UI designers, and other team members to ensure the software aligns with both business and user needs.Agile Methodology : Participate in all phases of the software development lifecycle, including planning, coding, testing, and deployment, following Agile or Scrum methodologies.Documentation: Prepare and maintain technical documentation for the applications developed, including codebase, architecture, and user guides.Code Reviews: Conduct code reviews and mentor junior developers to promote best practices and improve the overall team performance.Innovation & Research: Stay updated with the latest industry trends, emerging technologies, and best practices to bring innovative ideas to projects.Client Interaction: Engage with clients to understand their business needs, gather requirements, and provide technical recommendations on optimal software solutions.Integration: Design and implement APIs and services for third-party integration to ensure smooth interoperability with other software systems.Security: Ensure software security best practices are embedded within the code, focusing on data protection and system integrity.

ROLE ALIGNMENT WITH ORGANIZATION' GOALS:

·    This role plays a critical part in delivering high-quality business technology solutions, which are central to our mission of empowering organizations through technology. The Software Developer will drive digital transformation initiatives, helping clients optimize their operations, reduce costs, and improve performance by delivering scalable and reliable software solutions. By aligning closely with our clients’ needs, the role contributes to long-term partnerships, continuous innovation, and the company's growth objectives.

QUALIFICATIONS REQUIRED:

 Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.

·    3+ years of experience in software development, preferably in business technology solutions or related fields.

·    Demonstrable experience in developing enterprise software solutions using languages such as Java, Python, C#, or JavaScript.

·    Hands-on experience in full-stack development is preferred, including front-end technologies (React, Angular, Vue.js) and back-end technologies (Node.js, .NET, Spring).

·    Experience in working with databases (SQL, NoSQL) and cloud technologies (AWS, Azure, Google Cloud).

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Quality Assurance Engineer, Software Development

Lagos, Lagos NGN3000000 - NGN6000000 Y NewGlobe

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Who We Are

NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.

With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity.

NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe.

NewGlobe's high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behaviour change and the science of learning is at the foundation of all programming. NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honoured to serve and to help rebuild trust in public systems.

NewGlobe's work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us.

Technology Group

Technology plays a critical role enabling us to provide transformative education at massive scale in highly resource constrained environments. This is one of the key elements that gives us the ability to deliver radically impactful programmes, creating brighter futures for a generation of children across the world each day. Technology spans several key functions, including product management, business intelligence, software development and IT operations. Working with us, passionate technologists have a chance to directly change the world. No kidding.

Software Development Department

The software development department handles all aspects of delivery related to our custom software applications and services - everything that it takes to turn an idea into working software and delivering value to our users. The department is structured into cross-functional, self-organising teams that work together on projects, short and long, alongside product designers and key business stakeholders.

About The Role
We are looking for a full time Quality Assurance Engineer to join our new Lagos, cross-functional software development teams, which will build the software that powers and improves our platform of educational tools. The Lagos team will have a special focus on the parts of the system that are more customer facing, experimental, or strategically important. The key to the QA role on our teams is being a divergent thinker with a curious mind - a collaborator with developers in building great software, not an adversary, nor an order taker.

If you're looking to be a gatekeeper, NewGlobe will not be right for you. If you're looking to get a perfect set of requirements handed to you, NewGlobe will not be right for you. On the other hand, if you're all about being an enabler of teams, curiosity and innovation, and more than anything, about automation and repeatability, then NewGlobe might just be your next gig.

You will report to one of our software development team leads.

What You Will Do

  • Collaborate with team members and business stakeholders to define acceptance criteria for software development projects, including participation in the design and estimation of new software to ensure that testing is not an afterthought
  • Create and execute testing plans that include an appropriate combination of manual and automated testing, carefully reporting issues using structured tools and standards
  • Advocate for a culture of automation and repeatability - and then get your hands dirty to make it a reality
  • Follow testing practices to ensure the functional correctness, usability, scalability, and security of NewGlobe software
  • Help resolve "works on my machine" automated testing issues by pairing with our software developers to run down environmental, network, or other complicating factors
  • Deliver and manage automated testing tools for the constantly evolving needs of our various software platforms, including a range of web and mobile applications running across a variety of devices
  • Integrate automated testing tools into build pipelines to promote a culture of continuous delivery
  • Participate in the design, rollout, and use of monitoring tools in order to identify and resolve issues and ensure continuous integration of data into warehouses
  • Devise approaches for validating and monitoring off-the-shelf and third-party software
  • Participate in the design and use of application monitoring tools to reduce mean time to response and to maximise uptime
  • Provide third-line technical support to in-house users

What You Should Have

  • Bachelor's degree with excellent academic performance
  • 4+years overall commercial software experience at the enterprise level
  • Experience with different testing tools and patterns, such as contract testing for APIs and end-to-end testing for apps. Proficiency with other types of testing, such as load testing, penetration and security testing, or usability testing a major plus
  • Comfort with both Windows and Linux/Ubuntu
  • A desire to learn new tech stacks and frameworks - if you've only got experience in a particular platform and you think that makes it the right answer, NewGlobe is not right for you
  • Nice to haves:
  • DevOps experience at the enterprise level
  • Hands-on experience across with a continuous delivery platforms (e.g. Jenkins, Go.CD, CircleCI, TFS)
  • Hands-on experience with Code as Infrastructure tools (Puppet, Chef, Ansible, etc.)
  • Experience in cloud platforms (AWS, Azure)
  • Experience in containerisation (Docker) and containerisation infrastructure (Kubernetes, Docker Swarm, etc.)
  • A proactive mindset and comfort working without constant supervision
  • Flexibility to respond to the changing needs of the business
  • Ability to prioritise and carry out multiple tasks
  • Fast learner, energetic, and enthusiastic

Working at NewGlobe

Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential.

Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges.

Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn.

Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we embrace challenges and celebrate achievement in our mission to transform education.

What We Offer

  • The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
  • Flexible hybrid working arrangement.
  • Take the lead and help us grow our engineering team
  • The opportunity to work on challenging and innovative projects

What to Expect from the Interview Process

We have a rigorous, merit based hiring process. The process is designed to simulate the essential parts of the job and introduce you to your role in the business should you join our team. Apply via our website.

We will never ask for payment as part of the interview process and we are committed to a fair process free of discrimination based on gender, race, ethnicity, citizenship or disability.

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Manager - Business Process Improvement

Lagos, Lagos NGN6000000 - NGN12000000 Y Agu

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Role Summary

The Business Process Manager will be responsible for analyzing, designing, implementing, and monitoring core business processes across the organization from product development and supply chain to in-store operations and omnichannel customer service. The job holder will act as a catalyst for change, leveraging data and best practices to eliminate waste, improve speed-to-market, and ensure our internal operations support our creative and commercial goals.

Core responsibilities

Inventory Management & Analysis:

  • Conduct in-depth analysis of existing business processes (e.g., range planning, line development, inventory allocation, markdown process, store opening/closing procedures, returns management).
  • Maintain accurate inventory records across all channels: warehouses, stores, and in-transit.
  • Execute and oversee regular stock counts (cycle counts) and full physical inventory audits across the warehouse and store network.
  • Investigate and reconcile all inventory discrepancies promptly, identifying root causes (e.g., receiving errors, theft, system issues).
  • Drive the process of stock adjustments, write-offs, damages and returns to ensure they are accurately recorded and authorized.
  • Implement and enforce robust processes for goods receiving, returns, damages, and transfers to maintain data integrity.
  • Develop and document standard operating procedures (SOPs) for all inventory-related tasks.

Merchandizing Management:

  • Work with the MD to develop a balanced product range plan and strategy for each season.
  • Analyze historical sales data, market trends, and competitor activity to identify opportunities and gaps in the assortment.
  • Plan initial allocation quantities for new products across sales channels (stores and e-commerce).
  • Manage in-season stock levels to maximize sales and minimize markdowns, making recommendations for promotions or markdowns when necessary.
  • Produce regular and ad-hoc reports for key stakeholders, providing actionable insights on bestsellers, poor performers, stock cover, sell-through rates, and gross margin return on investment (GMROI).
  • Work closely with the allocation team to ensure new deliveries and replenishment stock are sent to the locations with the highest demand.

Process Design and Improvement:

  • Develop project charters, timelines, and resource plans. Secure buy-in from key stakeholders in design, merchandising, marketing, supply chain, and retail stores.
  • Conduct time-motion studies, value stream mapping, and data analysis to identify bottlenecks, redundancies, and non-value-added activities.
  • Lead and manage cross-functional process improvement projects from conception to sustainment.
  • Foster a culture of continuous improvement by training and coaching team members on Lean and problem-solving principles.
  • Establish and monitor key performance indicators (KPIs) to track the success of implemented improvements and ensure they are sustained over time.

Supply Chain and Distribution:

  • Develop and implement strategies to optimize the entire supply chain, from Warehouse to stores and reverse logistics.
  • Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.
  • Manage inventory flow through the distribution network to ensure the right product is in the right place at the right time.
  • Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.

Requirements

  • Interested candidates should possess a Bachelor's Degree in any relevant field
  • 5+ years of experience in a business process management, operational excellence, or senior operations role within the retail industry with a strong preference for fashion, apparel, or lifestyle brands.
  • Experience within the fashion, luxury or life-style brand is mandatory.
  • Demonstrable experience in leading cross-functional process improvement projects from conception to implementation.
  • Hands-on experience with process mapping tools (e.g., Visio, Lucidchart, Miro) and project management software.
  • Experience with retail-specific systems (ERP like SAP Fashion, Oracle Retail; WMS; OMS; PIM) is highly desirable.
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