25 Retail Trainee jobs in Nigeria

Group Head Retail Sales

101233 Ikoyi Alan & Grant

Posted 26 days ago

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Job Description

Permanent

Our client is hiring a Group Head of Retail to drive the growth of its retail business across the ARM Group. The role focuses on leading a digital-first strategy to attract and retain retail clients, owning the retail P&L, and ensuring seamless delivery across digital and traditional channels. It also involves aligning strategies with trusteeship and stockbroking units while driving innovation, client engagement, and operational efficiency.

Key responsibilityl Strategic Leadership:  Develop and execute the retail business strategy focused on AUM growth, client expansion, and profitability.l P&L Ownership: Manage the retail asset management P&L, driving revenue and cost efficiency.l Digital Retail Focus: Lead a scalable, digital-first retail strategy to acquire and retain high volumes of retail clients.l Channel Management: Oversee both digital and physical sales teams, ensuring a seamless omni-channel client experience.l Operational Oversight: Manage end-to-end retail operations, improving efficiency, automation, and scalability.l Collaboration: Partner with trusteeship, stockbroking, product, marketing, and tech teams to deliver integrated offerings and drive innovation.l Customer Experience: Champion data-driven, personalized experiences that increase satisfaction, loyalty, and lifetime value.l Compliance & Risk: Ensure all retail operations meet regulatory and internal standards.Growth & Retention: Use analytics, segmentation, and digital marketing to drive targeted acquisition, engagement, and client retention. Requirements

• Bachelor's degree in Finance, Economics, Business Administration or a related field.

▪ A Master’s degree is an advantage but not compulsory.

▪ 10+ years’ experience in digital sales, digital marketing, or retail financial services.

▪ Proven experience designing and implementing data-led customer acquisition and

engagement strategies.

▪ Experience in client relationship management

▪ Experience in managing a team and driving team performance

▪ Experience in developing, implementing and optimizing sales processes, tools, and

technologies

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Group Head Retail Sales

101233 Ikoyi Alan & Grant

Posted 26 days ago

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Job Description

Permanent

Our client is seeking a Group Head of Retail, a commercially savvy and digitally driven executive to lead the strategic growth and execution of its retail business across the ARM Group. The role focuses on delivering a scalable, digital-first retail asset management strategy, owning the retail P&L, and driving client acquisition, retention, and profitability across both digital and traditional channels.

It also involves aligning retail strategies with trusteeship and stockbroking subsidiaries while overseeing end-to-end operations to ensure a seamless client experience. The goal is to accelerate retail client growth, deepen engagement, and maximize lifetime value through innovative digital solutions.

Key Responsibilities

Develop and execute a group-wide retail strategy focused on growth, profitability, and client acquisition.

Own the retail asset management P&L, driving revenue and cost efficiency.

Lead a digital-first approach to scale retail client onboarding, engagement, and retention.

Oversee both digital and physical retail channels to deliver a seamless omni-channel experience.

Manage end-to-end retail operations, ensuring efficiency, automation, and scalability.

Collaborate with internal teams and subsidiaries to build integrated retail offerings and cross-sell opportunities.

Champion customer experience using data and insights to improve satisfaction and loyalty.

Ensure full compliance with regulatory standards and manage retail business risk effectively.

RequirementsBachelor's degree in Finance, Economics, Business Administration or a related field.A Master’s degree is an advantage but not compulsory.10+ years’ experience in digital sales, digital marketing, or retail financial services.Proven experience designing and implementing data-led customer acquisition andengagement strategies.Experience in client relationship managementExperience in managing a team and driving team performanceExperience in developing, implementing and optimizing sales processes, tools, andtechnologies
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Retail Supervisor

1000001 Transsion Holdings

Posted 368 days ago

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Job Description

Permanent
We’re looking for an experienced and motivated Retail Supervisor to join our team in Lagos, Ibadan, Abuja, PHC and Kano . As a Retail Supervisor, you will play a key role in leading and coordinating daily store operations, ensuring excellent customer service, and driving sales.Responsible for docking with business departments, completing the access of potential customers for store opening; understanding the needs of customers for store opening, and completing the signing and store opening Follow up on store purchase orders and complete the listing of goods in the storeRegularly inspect each store and correct any problems found.Maintain daily sales of the store, plan store promotions, and assist promoters in managing the store.Pay attention to store sales, summarize store sales data, and analyze unsalable productsRequirementsProven experience in a supervisory or managerial role within a retail environment Strong leadership and organizational skillsExcellent communication and interpersonal abilitiesAbility to motivate and inspire a team to achieve goalsIn-depth knowledge of retail operations, including inventory management and merchandisingCustomer-focused with a commitment to delivering outstanding service
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Head of Retail

Lagos, Lagos FIDALY GLOBAL LIMITED

Posted 23 days ago

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Job Description

The Head of Retail is responsible for leading and managing the overall retail operations of the organization. This role involves developing strategic plans to drive sales growth, improve customer experience, and ensure operational efficiency across all retail outlets. The Head of Retail will oversee multiple store locations, lead retail expansion initiatives, manage staff performance, and ensure each store aligns with the company’s goals and brand standards.
br>Key Responsibilities:
• evelop and implement a comprehensive retail strategy aligned with the organization’s vision and business objectives.
• S t and monitor sales targets and key performance indicators (KPIs) across all retail outlets. < r> • A alyze sales data and store performance to drive improvements and ensure goals are met. < r> • R cruit, train, and supervise regional/store managers while promoting a high-performance culture. < r> • F ster a strong customer service focus across all stores, ensuring consistent and high-quality customer experiences. < r> • O ersee inventory control, stock levels, loss prevention, and supply chain coordination to maximize operational efficiency. < r> • E sure adherence to operational procedures, visual merchandising standards, and company policies. < r> • M nage retail budgets, financial forecasting, and reporting, with a focus on cost control and profitability. < r> • S ay informed about industry trends, customer behaviors, and competitor activities to maintain a competitive edge. < r> • I entify and implement innovative solutions or technologies to enhance retail performance. < r>
Requirements:
• B chelor’s degree in Business Administration, Retail Management, Marketing, or a related field.
• S rong leadership, communication, and interpersonal skills with the ability to motivate teams. < r> • E cellent analytical and problem-solving abilities with a data-driven mindset. < r> • P oficiency in retail management systems, POS software, and Microsoft Office Suite. < r> • A ility to travel as needed across retail locations.
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Head of Account (Retail)

Lagos, Lagos Freelance Recruiter

Posted 25 days ago

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Job Description

Head of Account (Retail)
Location: Ikeja, Lagos br>Work Mode: Fully Onsite
Closing date: 12/08/2025
Drive Retail Success and Forge Powerful Partnerships!
Are you a results-oriented leader with a flair for building impactful relationships and a passion for the
retail sector? Our client, a prominent wholesale and retail company in Nigeria, a true market leader in
mobile phones, laptops, tablets, gaming devices, accessories, and electronics, is seeking a dynamic
Head of Account (Retail). This pivotal role offers the exciting opportunity to be the face of our client to
their most important retail partners, directly influencing sales growth and expanding market share.
As Head of Account (Retail), you won't just manage accounts; you'll cultivate them. You'll be the

strategic person behind maximising sales, identifying untapped opportunities, and cementing long-
term, profitable alliances. If you thrive on exceeding targets, understanding market dynamics, and

building win-win relationships, this is your chance to shine.
What you'll do:
 Strategic Relationship Building: Develop and nurture robust, lasting relationships with our key < r>retail partners, becoming their trusted advisor.
Sales Growth Driver: Formulate and execute innovative account strategies to consistently < r>achieve and surpass ambitious sales targets.
arket Expansion: Identify and capitalise on new business opportunities, expanding our < r>product footprint within existing accounts.
ata-Driven: Analyse sales data and market trends to provide insightful recommendations and < r>drive informed business choices.
egotiation Excellence: Lead contract negotiations, securing mutually beneficial agreements < r>that fuel our growth.
ross-Functional Collaboration: Work seamlessly with sales, marketing, and supply chain < r>teams to ensure flawless execution and customer satisfaction.
What we're looking for:
Bachelor's degree in Business Administration, Marketing, or a related field. And a minimum < r>of 7-10 years of experience in account management, sales, or business development,
specifically within the retail or consumer electronics sector.
xceptional communication, negotiation, and presentation skills that can inspire confidence < r>and close deals.
verifiable track record of consistently achieving and exceeding sales targets. Strong analytical < r>abilities for interpreting complex data into actionable strategies.
he ability to thrive both independently and as a collaborative team player in a fast-paced, < r>competitive environment.
eep understanding of retail operations and the dynamics of the Nigerian consumer < r>electronics market.
Why join us?
Joining our client means becoming part of a market-leading company that values ambition and rewards
success. We offer:

xcellent Earnings Potential: A highly competitive compensation package with performance- < r>based incentives.

irect Impact: Play a central role in driving revenue and market dominance for a respected < r>brand.
areer Advancement: Significant opportunities for professional growth and leadership < r>development within a growing organisation.
ynamic Environment: Work in an energetic and innovative industry at the forefront of < r>technology.
nfluence & Autonomy: The chance to shape key retail relationships and implement your < r>strategic vision.
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Marketing Manager (Fashion & Retail Brand)

Lagos Mainland Lagos, Lagos NGN800000 - NGN1200000 month Talentsquare

Posted 47 days ago

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Job Description

Permanent

Our client is a premier children’s fashion retail brand, widely recognized for its exceptional product quality, trusted customer experience, and bold, contemporary style. With an expanding footprint across Nigeria and a growing regional presence, the brand continues to set the standard in the children’s apparel market.

As the company deepens its customer relationships and expands its digital and retail reach, it is seeking a strategic and creative Marketing Manager to lead brand visibility, market positioning, and customer engagement across channels.

Job Summary

The Marketing Manager will be responsible for crafting and executing integrated marketing strategies that elevate brand equity, grow customer loyalty, and drive commercial performance across both online and in-store platforms.

This is a critical leadership role that requires a strong command of retail marketing, digital engagement, consumer insight, and cross-functional collaboration. The ideal candidate combines strategic thinking with hands-on execution and thrives in a dynamic, customer-centric environment.

Key Responsibilities

Develop and lead comprehensive brand marketing strategies aligned with business growth goals and market positioning priorities.

Plan and execute end-to-end marketing campaigns across digital, traditional, and experiential platforms — from concept to measurement.

Oversee social media strategy, influencer partnerships, and content creation to drive engagement, storytelling, and community-building.

Drive customer acquisition and retention through loyalty programs, CRM initiatives, and segmented promotional campaigns.

Manage and optimize the marketing budget, ensuring data-driven resource allocation for maximum impact and ROI.

Conduct ongoing market research and competitive benchmarking to surface insights, track trends, and inform brand decisions.

Collaborate closely with Sales, Retail Operations, Product, and eCommerce teams to ensure alignment between marketing efforts and commercial objectives.

Track and report on key brand and campaign performance metrics, using analytics to continuously improve strategy and execution.

Guide and review all creative and visual output to ensure brand consistency, clarity, and resonance across all customer touchpoints.

Requirements

Bachelor’s degree in Marketing, Business, Communications, or a related field (MBA is a plus).

Minimum of 5–7 years of experience in retail, lifestyle, or fashion marketing, with at least 2 years in a managerial role.

Strong track record of executing integrated marketing campaigns that drive tangible brand and revenue outcomes.

Proficient in digital marketing tools, analytics platforms, and CRM systems.

Excellent storytelling, content, and brand strategy instincts, with a sharp eye for visual identity and communication quality.

Highly collaborative, organized, and results-driven, with strong project management skills.

Experience working in consumer-focused retail environments with high brand expectations is preferred.

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Customer Service Personnel

Lagos, Lagos Rubels and Angels Limited

Posted 2 days ago

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Job Description

JOB DESCRIPTION
br>* Handle incoming calls, emails, chats, and other communications from customers.
* Provide accurate, valid, and complete information in response to customer inquiries.
* Resolve product or service problems by clarifying issues, determining the cause, and offering solutions.
* Process orders, forms, applications, and requests.
* Follow up with customers to ensure issues are resolved to their satisfaction.
* Maintain detailed records of customer interactions and transactions.
* Escalate unresolved issues to appropriate departments or management.
* Stay up-to-date on company products, services, policies, and procedures.
* Identify and assess customers' needs to achieve satisfaction.
* Assist with customer feedback collection and report common issues or trends.

REQUIREMENTS
Must reside within the axis of ago palace way, lagos state.
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Customer service Rep

LEAPSOFT

Posted 5 days ago

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Job Description

A Customer Service Representative (CSR) with escalation responsibilities plays a vital role in ensuring efficient issue resolution and customer satisfaction. The primary responsibility is to handle customer inquiries, complaints, and service requests professionally via phone, email, or chat, logging all interactions accurately in the Customer Relationship Management (CRM) system. The CSR is tasked with diagnosing reported issues, providing immediate solutions when possible, and escalating complex or unresolved cases to the appropriate departments or higher-level support teams for timely resolution. This role requires maintaining detailed case records, following up on escalated issues, and ensuring customers are updated regularly on progress. The CSR must adhere to company service standards, meet performance targets, and contribute to process improvements by identifying recurring problems and recommending preventive measures. Strong communication, problem-solving skills, and proficiency in CRM tools are essential for success in this position. The role demands empathy, patience, and a commitment to delivering exceptional customer experiences.my Email is while my phone number is 08061316660
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Customer Service Reps

May Fashion

Posted 9 days ago

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Job Description

Vacancy for customer service representatives within Lagos state, all interested candidates must be fluent in English and must be able to respond timely to customers using various social media platforms.
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