188 Retail Services jobs in Nigeria

The Store Manager is responsible for overseeing the day-to-day operations of the store, ensuring efficient and profitable store management. This role involves maintaining high levels of customer satisfaction, and ensuring compliance with company policies and procedures.

Key Responsibilities:

• Monitor store performance and take action to improve results.
• Resolve customer issues and complaints promptly and professionally.
• Oversee daily store operations including opening and closing procedures.
• Manage inventory levels and ensure proper stock rotation.
• Coordinate with suppliers and manage deliveries.
• Ensure visual merchandising standards are maintained.
• Monitor and control expenses in line with budget goals.
• Prepare stock reports and analyze performance metrics.
• Maintain a clean, organized, and safe store environment.
• Enforce company policies and procedures.

Requirement:

• OND/HND or equivalent required; Bachelor's degree in Business or related field preferred.
• Minimum 2–5 years of relevant experience.
• Proven experience as a store manager or in a similar role.
• Strong leadership and interpersonal skills.
• Excellent customer service and communication abilities.
• Strong organizational and problem-solving skills.
• Familiarity with inventory management and point-of-sale systems.
• Basic understanding of financial reports and sales analysis.

If interested, please send your CV to Only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: ₦100, ₦150,000.00 per month

Lead with Apple. Manage with Excellence.

iStore is Africa's largest Apple Premium Reseller — the destination for all things Apple. We're searching for a driven, people-oriented, and results-focused Store Manager to take charge of our Novare Mall location in Nigeria.

About the Role

As the Store Manager, you'll oversee the daily operations of the store, ensuring it meets Apple's world-class standards. You'll guide and motivate your team to deliver unforgettable customer experiences, grow sales, and uphold iStore's reputation as the ultimate Apple destination.

Your Responsibilities

• Inspire, coach, and develop your team to reach their full potential
• Deliver on financial, sales, and developmental goals consistently
• Be the in-store Apple expert — sharing knowledge and solutions with both staff and customers
• Oversee operations including staffing, inventory, merchandising, and service quality
• Work closely with regional and head office colleagues to achieve business objectives
• Track performance, analyse data, and share insights to drive results
• Ensure visual merchandising and brand presence reflect Apple's premium standards
• Identify opportunities to optimise processes and improve store performance

What You'll Need

• Nigerian Senior Secondary Certificate Ordinary (NSSCO) completed
• Minimum 5 years' experience managing large teams in a fast-paced, high-volume retail environment
• Strong leadership and collaboration skills with the ability to manage across functions
• Excellent communication and people skills
• Proven record of driving sales success and customer satisfaction
• Solid operational and analytical skills, with confidence in using data for decision-making

Why Join iStore?

• Be part of a globally recognised premium brand
• Work in an innovative environment where growth is encouraged
• Lead a passionate team that thrives on excellence

If you're ready to manage more than just a store — but a destination that inspires and educates — we want to hear from you. Apply today

Job Type: Full-time

Pay: From ₦600,000.00 per month

Job Title: Store Manager

Location: Abule-Ado

Reports to: Head of Sales

Job Summary:

The Store Manager is responsible for overseeing the daily operations of the store, ensuring smooth staff management, excellent customer service delivery, and achieving business targets.

Key Responsibilities:

• Manage staff and customer-related issues effectively and professionally.
• Report to the Head of Business with strategic plans and initiatives to improve customer experience in line with company policies.
• Ensure store staff are well-coordinated and aligned with their daily responsibilities.
• Serve as the first point of contact for resolving customer complaints and issues.
• Monitor and ensure accurate reconciliation of all transactions by relevant team members.
• Negotiate and grow business relationships with both existing and prospective customers.
• Maintain comprehensive knowledge of all products available at the store.
• Ensure customer satisfaction by meeting and exceeding expectations.
• Respond to customer inquiries regarding product availability, pricing, and credit terms.
• Provide timely feedback on new product performance and price changes.
• Drive sales by closing deals and achieving store targets.

Requirements:

• Minimum of 2 years experience in store management and meeting sales targets.
• Proficient in computer systems and how they integrate with related gadgets.
• Fast learner with the ability to adapt quickly in a dynamic environment.
• Excellent numeric and analytical skills.
• Strong problem-solving and communication abilities.

Job Type: Full-time

Pay: ₦120, ₦170,000.00 per month

Lagos Full Time

Hospitality & Hotel NGN 75, ,000

The Store Manager is the guardian of our physical inventory and a champion of stock integrity. Your core responsibility is to establish and enforce rigorous systems for the secure, organized, and hygienic management of all food and non-food items, ensuring accurate records and minimizing waste/shrinkage.

• Minimum Qualification : Diploma
• Experience Level : Mid level
• Experience Length : 3 years

Responsibilities:

• Stock Intake & Verification: Officially receive and verify all daily deliveries from the Procurement Officer and vendors, cross-referencing against Purchase Orders and conducting quality checks.
• Organization & Tagging: Implement a strict First-In, First-Out (FIFO) system. Ensure all inventory is properly stored (refrigerated, frozen, or dry), tagged, and easily traceable.
• Issuance Control: Manage the issuance of stock to the kitchen and other departments based solely on approved, documented requisition forms/requests.
• Inventory Reporting & Audits: Update and reconcile physical stock logs daily. Conduct weekly full-cycle counts and submit daily/weekly inventory variance reports, flagging all discrepancies and low-stock items immediately.
• Loss Prevention: Actively monitor storage conditions and processes to reduce spoilage, waste, and stock shrinkage, aiming for a waste rate below 1%.

Requirements:

• Minimum 2 years of progressive experience in stock control, storekeeping, or inventory management.
• High integrity, meticulous attention to detail, and exceptional organizational discipline are non-negotiable.
• Proven familiarity with food storage procedures, hygiene standards, and FIFO principles is required.
• Proficiency in using digital stock management tools or robust spreadsheet-based systems.

Company Description

FreshSHOP Supermarket is committed to bringing a new face to the retail market by offering quality products, efficient customer service, and the best prices to ensure maximum customer satisfaction. The supermarket specializes in offering a diverse range of groceries, wines, and drinks to meet the needs of its customers.

Responsibilities:

• The Store Manager will report directly to the Chief Executive Officer.
• Manage day-to-day business activities without supervision.
• Supervise and work with members of staff.
• Ensure new merchandise gets to the store promptly
• Prepare and manage store budgets to meet financial objectives
• Ensure store compliance with health and safety regulations.
• Keep track of inventory at all times to avoid setbacks due to shortages.
• Proactively identify opportunities to ensure continued success in the store
• Recognize key areas of strength within the team and areas for growth.
• Train and lead members of the team to ensure optimal performance.

Requirements:

• A minimum of 2 years of experience in the field
• This position is open preferably to male candidates.
• The individual must be productive and proactive.
• Must look presentable at all times.
• Punctuality and presentation are key.
• You will be confident in your delivery and motivated to add value
• Excellent written and verbal communication skills
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Strong organizational skills, attention to detail, and accuracy
• Perform other tasks as assigned.

Remuneration:
: 
NGN
75,
NGN
100,000.00 per month

• Location:
   Trans Ekulu, Enugu

Job Title: Store Manager

Location: Ikoyi

Reports to: Head of Offline

Job Summary:

The Store Manager is responsible for overseeing the daily operations of the store, ensuring smooth staff management, excellent customer service delivery, and achieving business targets.

Key Responsibilities:

• Manage staff and customer-related issues effectively and professionally.
• Report to the Head of Business with strategic plans and initiatives to improve customer experience in line with company policies.
• Ensure store staff are well-coordinated and aligned with their daily responsibilities.
• Serve as the first point of contact for resolving customer complaints and issues.
• Monitor and ensure accurate reconciliation of all transactions by relevant team members.
• Negotiate and grow business relationships with both existing and prospective customers.
• Maintain comprehensive knowledge of all products available at the store.
• Ensure customer satisfaction by meeting and exceeding expectations.
• Respond to customer inquiries regarding product availability, pricing, and credit terms.
• Provide timely feedback on new product performance and price changes.
• Drive sales by closing deals and achieving store targets.

Requirements:

• Minimum of 2 years experience in store management and meeting sales targets.
• Proficient in computer systems and how they integrate with related gadgets.
• Fast learner with the ability to adapt quickly in a dynamic environment.
• Excellent numeric and analytical skills.
• Strong problem-solving and communication abilities.

Job Type: Full-time

Pay: ₦150, ₦180,000.00 per month

• Supervise and schedule staff.
• Track sales and handle daily cash reports.
• Resolve customer issues and maintain good relationships.
• Work with suppliers to order and receive stock.

Requirements

• OND certificate minimum.
• Fluent spoken and written English.
• Basic computer and POS skills.
• At least 1 year retail or supervisory experience is an advantage.
• Willing to work weekends and public holidays.

Salary

100k + bonus.

Job Type: Full-time

Pay: ₦100, ₦130,000.00 per month

Today

Lagos Full Time

Retail, Fashion & FMCG NGN 150, ,000

Easy Apply

Responsible for overseeing daily supermarket operations, ensuring product visibility, inventory availability, and team performance to meet sales and brand objectives.

• Minimum Qualification : Degree
• Experience Level : Mid level
• Experience Length : 3 years

Responsibilities:

• In-Store Execution
• Ensure compliance with product placement and shelf space allocation.
• Maintain visibility of POS materials, signage, and price tags.
• Conduct weekly merchandising checks for shelf space, POS placement, stock rotation, and availability.
• Build strong relationships with store managers to support promotions and stocking priorities.
• Minimise stockouts through prompt restocking and reporting.
• Achieve execution rate for promotions and activations.
• Submit accurate, timely sales and inventory reports.
• Monitor competitor activities and share weekly insights.
• Conduct or request monthly team training.
• Ensure accountability for team performance, tools, and resources.
  Enforce compliance with company policies and brand guidelines.

Requirements:

• Bachelor's degree in Business, Marketing, or related field.
• 3–5 years' experience in retail or supermarket management (FMCG preferred).
• Strong leadership, organizational, and reporting skills.
• Proficiency in MS Excel and reporting tools.

Must reside in Chevron, Ajah and its environs.

Full Job Description

Bella Books is Nigeria's leading bookstore for books, journals, and lifestyle products, with a growing offline and online presence. We are hiring a Store Manager to oversee the daily running of our Chevron store. This role requires someone who can manage people, stock, and customer experience across both physical and online channels.

Responsibilities

Daily Operations

• Open and close the store, ensuring all procedures are followed.
• Keep the store clean, well-organized, and aligned with Bella Books' brand standards.
• Maintain attractive visual displays and restock shelves as needed.
• Ensure smooth day-to-day running of the store and compliance with company policies.

Customer Service

• Greet and assist walk-in customers, recommending books and products.
• Attend to customers across WhatsApp, Instagram, TikTok, and phone.
• Handle escalated complaints politely and follow through until resolved.
• Collect customer feedback and report insights to management.

Inventory & Deliveries

• Track stock levels, conduct regular counts, and prevent shortages.
• Receive deliveries, verify product quality and quantities, and update inventory records.
• Tag, shelve, and arrange products neatly for easy display.
• Ensure fast and accurate order processing, both in-store and online.

E-commerce & Fulfillment

• Process and package online orders for delivery.
• Confirm customer delivery details and work with logistics partners for timely dispatch.
• Update order records and keep inventory synced across online and offline channels.

Staff Supervision

• Supervise customer service staff and content creator on site.
• Schedule shifts and ensure staff punctuality and productivity.
• Provide basic training on store procedures and customer interaction.
• Help resolve minor staff conflicts and escalate serious matters when necessary.

Marketing & Promotions

• Support in-store promotions, new product launches, and events.
• Assist with taking photos/videos for content when needed.
• Inform customers about promotions, new arrivals, and loyalty offers.

Reporting & Communication

• Prepare daily/weekly and monthly reports on sales, inventory, and customer service.
• Maintain open communication with management about challenges, sales targets, or improvements needed.
• Monitor store performance and suggest ways to boost revenue and efficiency.

Brand Representation

• Represent Bella Books positively in all interactions.
• Support book events, activations, and trade shows when required.

Qualifications & Requirements

• Bachelor's degree in Business, Management, or a related field.
• 2- 4 years' experience in retail or store management (books, lifestyle, or FMCG preferred).
• Strong leadership and people management skills.
• Knowledge of POS systems, sales reporting, and inventory control.
• Must live within Ajah–Chevron–Jakande axis of Lagos.
• Must have completed NYSC.
• Tech-savvy: able to use WhatsApp Business, MS Office, or basic CRM tools.
• Detail-oriented, organized, and proactive with a customer-first attitude.
• Willingness to learn

Job Type: Full-time

Pay: ₦150,000 – ₦70,000 per month

Application Question(s):

• Do you live within the Ajah–Chevron–Jakande axis?
• How many years of store/operations management experience do you have?
• Have you worked in a bookstore before?

Job Types: Full-time, Permanent

Pay: ₦150 170,000.00 per month

Ability to commute/relocate:

• Lekki: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher National Diploma (Required)

Experience:

• work: 1 year (Required)

Language:

• English well (Required)