121 Quality Management jobs in Nigeria

Manager - Business Process Improvement

New
Lagos, Lagos NGN6000000 - NGN12000000 Y Agu

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Job Description

Role Summary

The Business Process Manager will be responsible for analyzing, designing, implementing, and monitoring core business processes across the organization from product development and supply chain to in-store operations and omnichannel customer service. The job holder will act as a catalyst for change, leveraging data and best practices to eliminate waste, improve speed-to-market, and ensure our internal operations support our creative and commercial goals.

Core responsibilities

Inventory Management & Analysis:

  • Conduct in-depth analysis of existing business processes (e.g., range planning, line development, inventory allocation, markdown process, store opening/closing procedures, returns management).
  • Maintain accurate inventory records across all channels: warehouses, stores, and in-transit.
  • Execute and oversee regular stock counts (cycle counts) and full physical inventory audits across the warehouse and store network.
  • Investigate and reconcile all inventory discrepancies promptly, identifying root causes (e.g., receiving errors, theft, system issues).
  • Drive the process of stock adjustments, write-offs, damages and returns to ensure they are accurately recorded and authorized.
  • Implement and enforce robust processes for goods receiving, returns, damages, and transfers to maintain data integrity.
  • Develop and document standard operating procedures (SOPs) for all inventory-related tasks.

Merchandizing Management:

  • Work with the MD to develop a balanced product range plan and strategy for each season.
  • Analyze historical sales data, market trends, and competitor activity to identify opportunities and gaps in the assortment.
  • Plan initial allocation quantities for new products across sales channels (stores and e-commerce).
  • Manage in-season stock levels to maximize sales and minimize markdowns, making recommendations for promotions or markdowns when necessary.
  • Produce regular and ad-hoc reports for key stakeholders, providing actionable insights on bestsellers, poor performers, stock cover, sell-through rates, and gross margin return on investment (GMROI).
  • Work closely with the allocation team to ensure new deliveries and replenishment stock are sent to the locations with the highest demand.

Process Design and Improvement:

  • Develop project charters, timelines, and resource plans. Secure buy-in from key stakeholders in design, merchandising, marketing, supply chain, and retail stores.
  • Conduct time-motion studies, value stream mapping, and data analysis to identify bottlenecks, redundancies, and non-value-added activities.
  • Lead and manage cross-functional process improvement projects from conception to sustainment.
  • Foster a culture of continuous improvement by training and coaching team members on Lean and problem-solving principles.
  • Establish and monitor key performance indicators (KPIs) to track the success of implemented improvements and ensure they are sustained over time.

Supply Chain and Distribution:

  • Develop and implement strategies to optimize the entire supply chain, from Warehouse to stores and reverse logistics.
  • Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.
  • Manage inventory flow through the distribution network to ensure the right product is in the right place at the right time.
  • Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.

Requirements

  • Interested candidates should possess a Bachelor's Degree in any relevant field
  • 5+ years of experience in a business process management, operational excellence, or senior operations role within the retail industry with a strong preference for fashion, apparel, or lifestyle brands.
  • Experience within the fashion, luxury or life-style brand is mandatory.
  • Demonstrable experience in leading cross-functional process improvement projects from conception to implementation.
  • Hands-on experience with process mapping tools (e.g., Visio, Lucidchart, Miro) and project management software.
  • Experience with retail-specific systems (ERP like SAP Fashion, Oracle Retail; WMS; OMS; PIM) is highly desirable.
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Business and Process Improvement Officer, BIE

New
NGN40000 - NGN80000 Y Aramex South Africa

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Company Description

Aramex, established in 1982, is a global logistics and transportation solutions provider. Renowned for its customized services and innovative multi-product offerings, Aramex provides international and domestic express delivery, freight forwarding, integrated logistics, consumer retail, and e-commerce solutions. With over 600 offices in more than 65 countries, Aramex employs over 15,900 people worldwide. The company leverages technology for efficient last-mile delivery and is committed to driving sustainability through fresh thinking and innovation.

Role Description

This is a full-time, on-site role located in Ikeja for a Business and Process Improvement Officer, BIE. The officer will be responsible for overseeing and improving business processes, analyzing current workflows, and implementing strategic initiatives to optimize process performance.

Daily task include;

  • Monitor and Analyse process performance data to identify areas for improvement,    set KPIs
  • Reporting using data analytics
  • Implement advanced analytics and data visualization tools to gain deep insights into areas for improvement
  • Leverage change management best practice
  • Proficiency with improvement frameworks (e.g. Lean, Six Sigma)
  • Excellent stakeholder engagement, facilitation, and analytical skills

Qualifications

  • A bachelor's degree or equivalent qualification and/or relevant experience.
  • Experience in logistics or transportation industry is a plus
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Data Management & Quality support - Level 3

Lagos, Lagos Quintevo Nigeria Limited

Posted 10 days ago

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Job Description

About the Role

We are looking for an experienced Data Management & Quality Support (Level 3) professional to lead enterprise-wide data governance, quality assurance, and data lifecycle management initiatives. This senior role involves overseeing complex data operations, establishing data standards, mentoring junior analysts, and ensuring organizational data integrity and compliance with industry regulations.



Key Responsibilities



To ensure effective service delivery, contractor is expected to follow the resource guide.

Act as the senior escalation point for complex data quality and management issues.

Lead data governance initiatives, ensuring consistency, accuracy, and compliance across systems.

Develop and enforce data quality frameworks, standards, and procedures.

Oversee master data management (MDM) and metadata management practices.

Perform advanced data analysis, audits, and reconciliation across multiple platforms.

Collaborate with IT, business units, and compliance teams to align data practices with organizational objectives.

Implement and manage data quality monitoring tools and dashboards.

Lead projects related to data integration, migration, and cleansing.

Mentor and provide guidance to Level 1 and Level 2 data support staff.

Ensure adherence to data security, privacy, and regulatory requirements (e.g., GDPR, ISO standards).



Requirements

Bachelor’s or Master’s degree in Data Science, Computer Science, Information Systems, or related field.

5+ years’ experience in data management, data quality, or business intelligence.

Advanced knowledge of SQL, data modeling, and ETL processes.

Experience with data quality tools (Informatica, Talend, Collibra, or equivalent).

Strong understanding of data governance frameworks and best practices.

Familiarity with cloud data platforms (AWS, Azure, Google BigQuery) is preferred.

Certifications such as DAMATM Certified Data Management Professional (CDMP) or Microsoft/AWS Data certifications are an advantage.



Strong leadership, analytical, and problem-solving skills.



Excellent communication and stakeholder management abilities.
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Quality Assurance

New
Lagos, Lagos NGN10800000 - NGN12000000 Y Samsung Heavy Industries Nigeria (SHIN)

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Job Description

Samsung Heavy Industries Nigeria (SHIN) is a key player in Nigeria's oil and gas and maritime industries, serving as the prime African subsidiary of the global shipbuilding giant, Samsung Heavy Industries (SHI) of Korea. Established in August 2011, SHIN has afabrication and integration yard in Lagos.This facility is notable as Africa's first-ever and only Floating Production Storage and Offloading (FPSO) integration yard.

We are recruiting to fill the position below:

Job Position: Quality Assurance (QA) / Quality Control (QC) Officer (Experience in Fabrication & Construction Industry)

Job Location: Lagos

Employment Type: Full-time

Responsibilities

  • Execution of QMS for PJT
  • Establishment of QA/QC Recovery & Execution Plan
  • Control overall QA/QC Organization
  • Monitoring the quality control activities of the inspectors
  • Monitoring document control and the filing system for all QA/QC documents as per PJT job requirement
  • Preparation and follow-up of Non-Conformity Report(NCR) and Punch List activities and perform improvement of Quality Performance Index.
  • Liaison with PJT's representatives ensure all the activities related to the Inspection
  • Discipline Process and ITP are duly completed or
  • Completed with minor comments in minimum at the time of inspection.
  • Update and ensure QA/QC data base are maintaining real time basis.
  • Issue of IRNs after complete final inspection of Block or Final Assembly, PE, Erection.
  • Reviewing and Approving PJT procedures
  • Attend regular Construction QA/QC meeting with CPY and follow up of action required items
  • Supervision of Documentation and maintenance of inspection reports & records, NCR, Punch List
  • Reviewing the Summary of inspection results
  • Monitoring / Inspection of material control and consumable control
  • Monitoring / Inspection of production workmanship, qualified welders assigned for all job sectors
  • Leading PJT Compliance Audit and do action
  • Control and adherence to Repair Information Sheet(RIS) and NCR
  • Control and inspection of Non-Conforming items and outstanding Punch List items
  • Ensure that all the visual inspections, testing and NDEs
  • Monitoring and implementation of in-process or defined inspection (or testing) as described in ITP.
  • Do continual Improvement of QA/QC during construction.
  • Comprehensive control of QC Data Base to CPY QAQC.

Requirements

  • Lead Auditor ISO 9001: 2015
  • Certified Scheme Welding Inspector (CSWIP), Levels 1, 2 or 3
  • American Society of Non-Destructive Testing (ASNT), Levels 1, 2 or 3

Salary

N900,000 - N1,000,000 / month.

Note: Please do not apply if you do not have at least one (1) of these requirements.

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Quality Assurance

New
Lagos, Lagos NGN600000 - NGN1200000 Y New Heights Marketing, Inc.

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Job Description

Today

N

Quality Assurance / Regulatory Affairs Personnel at New Heights Pharmaceuticals Limited
New Heights Marketing, Inc.
Supply Chain & Procurement

Lagos Full Time

Advertising, Media & Communications Confidential

  • Minimum Qualification :
  • Experience Level : Entry level
  • Experience Length : 1 year
Job Description/Requirements

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  • Company:
  • Location: Nigeria
  • State:
  • Job type: Full-Time
    Job category:

New Heights Pharmaceuticals Limited is a wholly indigenous healthcare company registered in 2004 under the Companies and Allied Matters Act but started business fully February, 2005. The company started as a wholesale business with just two (2) staff.

We have over the years, evolved into a major player in the Healthcare Industry with business footprints spanning Pharmaceutical Wholesaling, Medical Device Marketing, Pharma Sales and Marketing and Consulting. Our business though based in Plot 29 Ilupeju Industrial Avenue, Ilupeju. Lagos,which is the commercial hub of Nigeria with two other offices in Abuja and Port Harcourt, withbusiness operations covering the entire geographical area of the country.

We Are Recruiting To Fill The Position Below

Job Title: Quality Assurance / Regulatory Affairs Personnel

Location: Lagos

Employment Type: Full-time

Qualifications

  • A Pharmacy Degree.
    1 – 2 years of relevant experience.

Skills Required

  • Must be very conversant with registration and regulatory affairs
  • Must have full knowledge of statutory compliance requirements in the pharmaceutical industry.
    Must be computer literate and good with report presentations.

Application Closing Date

31st October, 2025.

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Quality Assurance

New
Lagos, Lagos NGN1200000 - NGN2400000 Y Mahshell Soft

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Job Description

About Mahshell Soft

Mahshell Soft
is a technology company based in Nigeria, focused on building software solutions that make business simple, fast, and reliable for African SMEs.

Our flagship product is
Bluecounts
, an
accounting and business management SaaS platform
designed to help small and medium enterprises (SMEs) manage their
invoicing, Point of Sale (POS), and expenses
seamlessly.

About the Role

We are looking for a
detail-oriented and proactive QA Tester
to join our team full-time. As a QA, you will play a critical role in ensuring the
stability, usability, and quality
of Bluecounts — our flagship SaaS platform designed for SMEs in Nigeria and across Africa.

You will work closely with our engineering, product, and UI/UX teams to
test features against the BRD (Business Requirement Document)
, simulate real merchant use cases, and make sure
nothing broken reaches our users
.

Key Responsibilities

  • Design, develop, and execute detailed
    test plans and test cases
    (both manual and automated) based on product requirements.
  • Identify, document, and track software
    defects
    and inconsistencies using bug tracking systems (e.g., Jira).
  • Perform various types of testing, including functional, integration, regression, performance, and user acceptance testing (UAT).
  • Test both
    web (React)
    and
    mobile (Flutter)
    applications, including
    offline-first flows
    .
  • Collaborate with developers to reproduce, debug, and resolve issues.
  • Ensure
    cross-platform/browser compatibility
    .
  • Provide
    clear test reports
    before sign-off.

Requirements

  • Proven experience as a
    QA Tester
    (preferably SaaS/Fintech/POS systems).
  • Strong understanding of
    software testing methodologies
    .
  • Hands-on with
    manual testing
    and
    API testing tools (Postman)
    .
  • Familiarity with bug tracking/project tools (Trello, Jira, Git).
  • Excellent communication and documentation skills.
  • Experience with
    automation frameworks
    (Selenium, Cypress, Playwright).

What We Offer

  • Competitive salary
  • Opportunity to work on a
    high-impact SaaS platform
    serving thousands of SMEs
  • A collaborative and fast-paced startup culture
  • Growth opportunities in QA automation and engineering leadership

How to Apply

Send your CV and cover letter to work

with subject line:

Application – QA Tester (Full Time)

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Quality Assurance

New
Lagos, Lagos NGN900000 - NGN1200000 Y TON Corporate Services

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Job Description

The Quality Assurance & Quality Control Manager (QA/QC Manager) will be responsible for effectively managing quality assurance & quality control activities and team, monitoring the compliant implementation of WHO Pre-Qualification requirements in the manufacturing of long lasting insecticidal nets, ensuring products and processes meet the highest quality standards.

He will work closely with cross-functional teams to drive continuous improvements and ensure that products are delivered on time and within specifications.

Key responsibilities

  1. Establishing Standards & Compliance

  2. Develop and maintain quality documentation, including test plans, reports, and defect tracking records.

  3. Enforce quality standards and procedures, ensuring all team members follow them.
  4. Develop, implement, improve the ISO9001 quality management system of the factory.
  5. Obtain in due time the ISO9001 certification from a global certification body.
  6. Plan and follow-up annual internal quality audit schedule.
  7. Be the point of contact and lead the preparation of WHO Pre-Qualification Inspections.
  8. Schedule workloads of inspection team to meet deadline and act fast in emergency mode.

  9. Data Analysis & Overseeing Testing

  10. Carry out the acceptance and testing inspection process to ensure product releases fulfill their requirements before releasing to customers.

  11. Monitor and analyze key quality metrics to track product performance and identify areas for improvement.
  12. Review products quality and communicate results internally.
  13. Conduct inspection plan for products to maximize the ability of risk detection.
  14. Perform risk assessments and ensure quality risks are mitigated throughout the product life cycle.
  15. Conduct root cause analysis of quality issues and implementing corrective actions to prevent recurrence.

  16. Staff Management & Collaboration

  17. Lead and manage the QA/QC department in the transfer of technology from overseas operations.

  18. Lead and manage the QA/QC department in the development, implementation, and execution of quality assurance processes and strategies.
  19. Manage and mentor the QA/QC team, fostering a collaborative and results-driven environment.
  20. Provide training and development opportunities to quality and production staff to enhance team skills and performance.
  21. Work closely with engineering and operations teams to ensure that quality standards are integrated into the products lifecycle.
  22. Establish and maintain a strong communication channel with other departments to ensure quality expectations are met throughout the production process.
  23. Ensure inspection team sufficiently equipped with knowledge, tools and safety for a full operational state.

Performance indicators

  • No major quality customer complaint.
  • Schedule adherence, quality assurance and acceptance testing inspection milestones and deadlines are met as per schedule.
  • Technical report accuracy.
  • Implement technology transfer.

Requirements:

  • Engineering degree or Bachelor of Science is minimum required
  • Experienced in building and implementing ISO9001 Quality Management System
  • Understanding ISO2859 Sampling & Inspection
  • Data analysis and interpretation
  • Project and time management
  • English and external communication
  • MS Office, People management and Problem solving
  • Auditing and reporting

Benefits

  • Competitive salary
  • Flexible working arrangements
  • Opportunities for growth and professional development
  • Performance incentives and bonuses

Job Type: Full-time

Application Question(s):

  • Are you available for an interview this week?

Experience:

  • Quality Assurance & Quality Control Management: 10 years (Required)
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Quality Assurance

New
Lagos, Lagos NGN50000 - NGN100000 Y The Marina Atelier

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Job Description

Job Overview

Job Summary:

We are seeking an entry-level Quality Assurance Officer to support our product and software testing processes. The ideal candidate will be detail-oriented, eager to learn, and passionate about ensuring high-quality standards in digital products. You will work closely with developers, product managers, and other stakeholders to identify issues, execute test cases, and contribute to delivering reliable and user-friendly solutions.

Key Responsibilities:

  • Execute manual test cases to ensure product functionality, usability, and quality.
  • Identify, document, and report bugs, errors, or inconsistencies in software.
  • Collaborate with developers and product teams to understand requirements and testing needs.
  • Assist in creating and maintaining test documentation, including test cases and test plans.
  • Verify bug fixes and perform regression testing to ensure issues are resolved.
  • Contribute to ensuring products meet company and customer quality standards.
  • Stay updated on QA processes and best practices to improve testing efficiency.

Job Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent practical experience).
  • 0–1 year of experience in software testing, internships, or related coursework.
  • Basic understanding of software development lifecycle (SDLC) and testing concepts.
  • Familiarity with manual testing processes; knowledge of automation tools is a plus.
  • Strong attention to detail, analytical skills, and problem-solving ability.
  • Good communication skills and ability to work collaboratively in a team.
  • Eagerness to learn and grow within a fast-paced environment.

Bonus Skills (Nice to Have)

  • Exposure to bug tracking tools (e.g., Jira, Trello, or Asana).
  • Basic knowledge of SQL, APIs, or scripting languages.
  • Awareness of Agile or Scrum methodology.

Location: Lagos

Job Type: New grad

Pay: From ₦1,000.00 per month

Education:

  • Undergraduate (Preferred)
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Quality Assurance

New
Lagos, Lagos NGN900000 - NGN1200000 Y IPNX NIGERIA LIMITED

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Job Description

  • Reporting to the Head of Infrastructure Quality, the Team Lead is required to manage the following:
  • Spot Checks and Reporting of Outside Plant Fiber Activities
  • Milestone and Final Acceptance Testing
  • Escalations and Enforcement of Quality
  • As Built Documentation
  • Maintaining and Updating Standards and Specification Documentation for Training purposes
  • You will report to the Head of Infrastructure Quality and contribute to the overall Quality Objectives of the Infrastructure Division.
  • You are tasked with ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers and stakeholders,proactively providing support and input when required. You are also required to build capacity and develop teams working with you.

Responsibilities

  • Quality Assurance And Compliance on All Outside Plant Deployments and Operations.
  • Periodic Audit and Verification of As Maintained Information and Records.
  • Updating and Maintaining Standards and Specifications.
  • Documentation.
  • Updating and Maintaining Training Documentation.
  • Weekly, Monthly and Quarterly Reporting on Performance Indices as required in the Infrastructure Quality Unit.
  • Build and maintain a healthy relationship with customers and stakeholders
  • Drive internal and external training initiatives for team members.

Qualifications / Experience

  • B.Eng Civil Engineering or Electrical Engineering.
  • 5 years of experience in Turnkey Fiber Deployment and Civil Works standards and specifications.
  • Good understanding of Microsoft Office Suite including MS Project.
  • Conversant with the Use of CAD and GIS.
  • CFOT is an added advantage.
  • Good Knowledge of Fiber Turnkey Deployments and Civil Works and Materials standards.
  • Conversant with Microsoft Office Tools, AutoCAD/Visio, A good knowledge of GIS will be an added advantage
  • Excellent Communication and Presentation Skills.

Note: Only shortlisted candidates will be contacted.

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Quality Assurance Pharmacist

New
Abuja, Abuja Federal Capital Territory NGN1500000 - NGN4500000 Y Consortium

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Job Description

A Consortium of leading supply chain companies invites qualified, dedicated, and motivated individuals to apply for various warehouse positions within our operations teams in Lagos and Abuja.

As part of our continued effort to strengthen public health supply chain efficiency, we are recruiting candidates with a strong sense of responsibility, integrity, and commitment to operational excellence to fill the position below:

Job Position: Quality Assurance Pharmacist

Job Locations: Abuja and Lagos

Duties and Responsibilities

  • Responsible for the registration of the premise with Pharmacists Council of Nigeria (PCN).
  • Ensure that all SOPs are up to date and reviewed at expiration or when there is any change in process or develop new SOP for new process.
  • Collaborate with the Quality Assurance Lead in the design and implementation of efficient and effective Quality Management Systems (QMS) in the Warehouse.
  • Provide leadership in the management of cold chain products in the warehouse.
  • Ensures the compliance of the warehouse to Environment, Health & Safety as well as Good House Keeping Practices.
  • Drives Change Control and Deviations Process by ensuring appropriate documentations e.g. Change Control documentation and Non-Conformance Logbook.
  • Monitor the implementation of all Corrective and Preventive Actions (CAPA) arising from internal or external quality audits of the warehouse.
  • Ensure that all incidents are promptly reported, logged, investigated and resolved through corrective and preventive action management approach.
  • Ensures that Temperature reports, Humidity reports, Pest Control reports, House keeping reports and Incident reports are kept up to date.
  • Undertake the inspection and sampling of commodities in accordance with relevant SOPs or Client requirement.
  • Manage and ensure compliance with in-house training matrix.
  • In conjunction with the Warehouse Operations Manager, lead the reception for any visit by Pharmacists Council of Nigeria (PCN), National Agency for Drug and Food Administration and Control (NAFDAC) or other regulatory authorities and FMOH&SW representatives.
  • Conduct quarterly self-audit for each of the warehouses and consolidate the reports by highlighting open issues for management review, as well as follow up on all the open issues to ensure full closure.
  • Attend review meetings with Clients on all quality related matters.
  • Perform other duties that may be assigned by the Quality Assurance Lead.

Qualifications, Experience and Skills

  • B.Pharm or Doctor of Pharmacy mandatory. MSc Supply Chain or Public Health would be an added advantage.
  • 5 - 7 years of experience in private or public health supply chain management. Knowledge of storage, packaging, handling and transportation of pharmaceutical products including temperature sensitive and biological products.
  • Experience in Quality Assurance functions as it relates to GDP and Quality Management Systems.
  • Intermediate/Advanced computer skills to include the use of MS Office packages.

Method of Application

Interested and qualified candidates should send their CV and Cover Letter to: using the Job Position and Location as the subject of the email.

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