178 Quality Assessor jobs in Nigeria
Quality Assurance and Learning Assessor, Lagos
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Job Location: Lagos, Nigeria
About the role:
The Quality Assessor will work closely with the customer service executives, training team, and customer service team managers to serve existing and potential customers by ensuring the customers are satisfied with the service offered with a great customer experience and equip the customer service executives with the right knowledge and skills for efficiency purposes.
What you would be expected to doReporting
- Create reports that reflect agents' performance.
- Report agent and team's performance to the management.
- Provide customer insights reports to management.
Customer service team engagement
- Participate in calibration sessions to maintain consistency in internal evaluations.
- Accompany evaluations with meaningful and constructive feedback.
- Discuss and explain feedback with agents in regular meetings.
- Participates in customer and client listening programs to identify customer needs and expectations.
Data Oriented
- Assess agents' interactions based on internal standards.
- Provide data on customer experience feedback and agent behavior.
- Have 2-3 years as a Quality Assessor or Call Center personnel.
- Can Comfortably Speak both Hausa and Yoruba fluently
- Have a bachelor's Degree or its equivalent in a Communication or Business related field.
- Are passionate about positively impacting the lives of rural consumers.
- Work well with others and also have great people skills to mentor your team to deliver on expectations.
- Are comfortable working with Powerpoint and MS Excel?
- Have outstanding customer service skills and dedication to providing exceptional customer care.
- Have exceptional listening skills.
- Good with Data.
- Have good knowledge of customer relationships or customer service practices.
- Can adapt well to change and successfully set and adjust priorities as needed.
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
Sun King is the world's leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via 'pay-as-you-go' purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King's products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King's workforce.
quality assurance/control
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The Quality Control (QC) Officer is responsible for ensuring that all products meet the company's quality standards before they are released to customers or stores. The role involves inspecting raw materials, monitoring production processes, and assessing finished goods to identify defects, inconsistencies, or deviations from specifications. The QC Officer works closely with production, inventory, and logistics teams to maintain high-quality output, minimize waste, and enhance customer satisfaction.
Job Type: Full-time
Pay: ₦120, ₦150,000.00 per month
Quality Assurance/Quality Control Inspector
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ROLE SUMMARY
To provide quality assurance/quality control support to the Subsea division related to the implementation and administration of processes related to fabrication, in-process inspection, testing requirements, traceability and data analysis (Pareto analysis) in addition to other projects assigned activities.
RESPONSIBILITIES
- Inspects product in accordance with the requirements of the DBI including the use of micrometers, calipers, indicators, and other measuring devices, as needed.
- Follow up and verifies compliance to requirements during project related tasks such as material receiving, storage, lifting, welding, testing, data analysis, etc.
- Carry out or follow up Inspections in-process (W/H) as per the Project specific Inspection and Test Plans (ITP's).
- Review materials and reviews MTR (Material Test Report) and compares to the DBI (Data Base Information) to determine dimension specifications, measurements and tests required to ensure quality and customer satisfaction when required to gather for data books.
- Verify inspection results, complete reports and related documentation or data entry in an accurate and timely manner. Reports nonconforming product to the appropriate person.
- Assist in Follow-Up and investigation on CAR's and Non-Conformance Reports, after training if required. Records results in an accurate and timely manner.
- Work in a safe manner and practice good housekeeping in work area and properly disposes of waste according to safety and environmental policies.
- Contributes to team efforts by accomplishing related results in a cooperative and supportive manner
- Keep abreast of latest trends and technology related to quality functions. Identifies and suggests ways to improve the efficiency and effectiveness of the team
- Takes responsibility and accountability for Safety; will not take or accept short cuts; responsibility will be taken to intervene or stop the job if required
REQUIREMENTS
- Higher National diploma or equivalent
- 8 years related project site experience or new graduate with bachelor's degree in engineering or a related field with minimum 5 years professional experience applying fundamental concepts, practices and procedures in quality field.
- Knowledge/experience in documentation, process flow, and file retrieval and storage systems including hardcopy is a plus.
- Excellent problem solving skills and ability to handle large volume of data and paperwork.
- Attention to detail required.
- Proficient in relevant software applications, including intermediate program functions in MS Office such as word processing, PowerPoint, excel, and other software where applicable such as Microsoft projects. SAP or other related mainframe systems
- Good interpersonal skills with the ability to communicate with all levels of personnel.
Job Type: Full-time
Application Deadline: 29/09/2025
Expected Start Date: 19/10/2025
Quality Assurance Quality Control Supervisor
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Company Description
This role supervises the QA/QC team, ensuring compliance with quality standards such as ISO 9001:2015, and industry best practices across production and assembly processes.
Role Description
- Supervise and manage the QA/QC team, providing guidance and support in carrying out inspections and audits throughout the production process.
- Ensure that assembly and manufacturing processes comply with industry best practices and defined quality standards.
- Develop, implement, and monitor quality assurance and quality control procedures, ensuring alignment with organizational goals and regulatory requirements.
- Conduct detailed inspections of in-process and finished goods to identify defects and non-conformities, ensuring that corrective actions are taken promptly.
- Collaborate with production and engineering teams to ensure compliance with established procedures and standards, promoting efficient resource utilization.
- Maintain detailed records and documentation of inspections, audits, and quality control processes to ensure traceability and compliance.
- Provide training and mentorship to QA/QC team members on quality standards, procedures, and best practices.
- Participate in the development and implementation of continuous improvement initiatives to enhance product quality and operational efficiency.
- Prepare and present quality reports and metrics to management, identifying trends and areas for improvement.
Qualifications
- Bachelor's degree in Engineering, Quality Assurance, or a related field.
- Proven experience in a quality assurance or quality control role within a manufacturing setting, with at least 3 years in a supervisory capacity.
- Certification in Quality Management Systems (e.g., ISO 9001) or other relevant quality certifications is advantageous.
- Experience with statistical process control and quality improvement methodologies.
- Strong understanding of manufacturing methodologies, including Lean Six Sigma and TWI principles.
- Proven ability to design and deliver effective training programs tailored to organizational needs.
- Excellent problem-solving skills with a focus on continuous improvement.
- Strong analytical skills to evaluate processes and identify areas for improvement.
- Effective communication skills to convey complex concepts clearly and collaborate with cross-functional teams
Benefits
- Competitive Reward Structure
- Career Development Opportunities
- Health and Wellness Benefits
- Safe and Conducive working environment
Quality Assurance Quality Control Inspector
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Company Description
Megastar Technical and Construction Company is a registered Civil Engineering Company, incorporated in 1988. Megastar has since evolved into a prominent player in Building and Civil Engineering Construction. Today, the company employs a team of experienced engineers and supervisors supported by over a thousand workers. Megastar's operations are based in PRivers State, Bayelsa, Bonny Island and Uyo.
Role Description
This is a full-time, on-site role for a Quality Assurance Quality Control Inspector located in Port Harcourt. The QA/QC Inspector will be responsible for day-to-day inspection, ensuring quality control and quality assurance of construction projects, and managing quality documentation. The role also involves conducting welding inspections and adhering to quality management processes.
Qualifications
- Quality Control and Quality Assurance skills
- Experience in Quality Management and Inspection
- Welding Inspection expertise
- Attention to detail and strong analytical skills
- Ability to work independently and as part of a team
- Relevant certifications in Quality Assurance or Quality Control are a plus
- Degree in Engineering, Construction Management, or related field preferred
Quality Assurance/Quality Control Officer
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We're Hiring: QA/QC Officer – Fiber Operations (Hybrid Role)
Are you passionate about quality assurance in fiber infrastructure?
Ready to take ownership of field audits, milestone testing, and drive excellence in turnkey fiber deployments?
This is your chance to make a global impact.
We're looking for a skilled QA/QC Officer to join our Infrastructure Quality team. If you thrive in fast-paced environments, love solving problems, and have a sharp eye for detail, we want to hear from you.
What You'll Be Doing:
Conduct spot checks and final acceptance testing on fiber deployments
Audit and verify "As Maintained" records for Outside Plant operations
Generate weekly, monthly, and quarterly performance reports
Collaborate with stakeholders to ensure compliance and customer satisfaction
Participate in ongoing training and contribute to team development
What We're Looking For:
-
*B.Eng in Civil or Electrical Engineering (atleast 2.2 or uppercredit)
3+ years experience in turnkey fiber deployment and civil works
Strong knowledge of fiber standards, materials, and operations
Proficiency in Microsoft Office (including MS Project), AutoCAD/Visio; GIS is a plus
CFOT certification is an advantage*
You're Someone Who Is:Detail-oriented, analytical, and tech-savvy
Resilient, action-driven, and results-focused
A strong communicator and team player
Customer-centric with a passion for quality
Location: Lagos, Hybrid
Schedule: Weekdays, 8am–5pm
Travel: As required
** Qualified and interested? Apply by sending your application to using job role and your location as subjectline of email.
Deadlin: 7th Oct 2025**
FiberJobs #QualityAssurance #QAQC #InfrastructureCareers #CivilEngineering #TelecomJobs #GIS #AutoCAD #HiringNow
Quality Assurance/Quality Control Officer
Posted today
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Today
i
Quality Assurance/Quality Control OfficeripNX Nigeria Limited
Supply Chain & Procurement
Lagos Full Time
IT & Telecoms Confidential
- Minimum Qualification :
- Experience Level : Mid level
- Experience Length : 3 years
We're Hiring: QA/QC Officer – Fiber Operations (Hybrid Role)
Are you passionate about quality assurance in fiber infrastructure?
Ready to take ownership of field audits, milestone testing, and drive excellence in turnkey fiber deployments?
This is your chance to make a global impact.
We're looking for a skilled QA/QC Officer to join our Infrastructure Quality team. If you thrive in fast-paced environments, love solving problems, and have a sharp eye for detail, we want to hear from you.
What You'll Be Doing:
- Conduct spot checks and final acceptance testing on fiber deployments
- Audit and verify "As Maintained" records for Outside Plant operations
- Generate weekly, monthly, and quarterly performance reports
- Collaborate with stakeholders to ensure compliance and customer satisfaction
- Participate in ongoing training and contribute to team development
What We're Looking For:
- B.Eng in Civil or Electrical Engineering (atleast 2.2 or uppercredit)
- 3+ years experience in turnkey fiber deployment and civil works
- Strong knowledge of fiber standards, materials, and operations
- Proficiency in Microsoft Office (including MS Project), AutoCAD/Visio; GIS is a plus
- CFOT certification is an advantage
You're Someone Who Is:
- Detail-oriented, analytical, and tech-savvy
- Resilient, action-driven, and results-focused
- A strong communicator and team player
- Customer-centric with a passion for quality
Location: Lagos, Hybrid
Schedule: Weekdays, 8am–5pm
Travel: As required
Qualified and interested? Apply by sending your application to using job role and your location as subjectline of email.
Deadlin: 7th Oct 2025
FiberJobs #QualityAssurance #QAQC #InfrastructureCareers #CivilEngineering #TelecomJobs #GIS #AutoCAD #HiringNow
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Quality Assurance/ Quality control Analyst
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Job Description
- Meeting with clients to discuss areas of focus and improvement within the business.
- Conducting site visits to analyze equipment and established processes.
- Interviewing staff and management to determine the efficacy of personal.
- Gathering and processing data to identify process performance areas.
- Designing workflow and process strategies to improve business performance.
- Creating and presenting process reports for client approval.
- Overseeing the implementation of revised company processes and workflows.
- Monitoring the efficacy of updated workflows.
- Staying up to date with the latest business practices and technologies.
Requirements
- Bachelor's Degree in Engineering B.Eng, or similar.
- knowledge in any management system
- Minimum of 2-3 years experience in research, lab science.
- Proven portfolio of completed projects.
- Risk assessment analysis
- Advanced understanding of business functions, workflows, and processes.
- Excellent written and verbal communication skills.
- Detailed knowledge of workflow and process control software.
- Analytical and problem-solving skills.
- Good interpersonal and interviewing skills.
- Experience with team management
- Must reside in Lagos
Job Type: Full-time
Pay: ₦150, ₦200,000.00 per month
Quality Assurance Quality Control Engineer
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- Coordinate QAQC compliance in all project phases
- liaise with project stakeholders for inspections and approvals.
- Previous work experience in a design office will be an added advantage
- 3-5 years of work experience required
- B.Eng Civil, or B.Sc Building required
Quality Assurance/Quality Control Officer
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Job Title: QA/QC Officer
Location: Ibadan
Industry: LPG / Oil & Gas
Employment Type: Full-Time
Openings: 2 Positions
Client Summary
Our client, a reputable and growing player in the LPG and Oil & Gas industry, is seeking competent and resourceful QA/QC Officers to join their operations team in Ibadan. The role is ideal for professionals with an engineering background who are passionate about quality assurance, compliance, and continuous improvement within a safety-critical industry.
Job Summary
The QA/QC Officer will be responsible for ensuring all operational processes, equipment, and products comply with company standards, regulatory requirements, and industry best practices. The role involves monitoring quality control procedures, implementing inspection systems, and supporting the company's commitment to safety, reliability, and excellence.
Key Responsibilities
Develop, implement, and maintain QA/QC procedures in line with company policies and regulatory standards.
Inspect and monitor operational processes, materials, and finished products to ensure compliance with quality and safety requirements.
Conduct regular audits, tests, and inspections, and document findings accurately.
Identify non-conformities, recommend corrective actions, and follow up to ensure closure.
Support training and awareness programs for staff on quality and compliance practices.
Collaborate with operations, engineering, and HSE teams to ensure alignment on quality objectives.
Prepare and maintain quality documentation, inspection reports, and compliance records for regulatory audits.
Ensure adherence to LPG/Oil & Gas industry standards and statutory requirements.
Qualifications & Experience
Bachelor's degree in Engineering or a related field.
Minimum of 3-5 years' experience in a QA/QC role, preferably within LPG, Oil & Gas, or manufacturing sectors.
Strong knowledge of quality assurance systems, standards, and regulatory compliance.
Hands-on experience with inspections, audits, and process improvement.
Excellent attention to detail, analytical mindset, and problem-solving ability.
Strong communication and documentation skills.
Job Type: Full-time
Pay: ₦250, ₦400,000.00 per month
Application Question(s):
- Do you have any prior experience in the Oil and Gas sector?
Experience:
- Quality Assurance: 4 years (Required)
- Quality Control: 4 years (Required)