9 Operations Supervisors jobs in Lagos

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Lagos Full Time

Hospitality & Hotel Confidential

• Minimum Qualification :
• Experience Level : Mid level
• Experience Length : 6 years

Job Title: Operations Supervisor - Hospitality( Hotel and Resort)

Location: Lekki, Lagos

Industry: Hospitality / Beach Resort

Employment Type: Full-Time

Experience: 4 - 6 Years

Monthly Salary: ₦400,000

About the Role

We are currently seeking a skilled and experienced Operations Supervisor to lead and manage daily operations at our hospitality facility in Lekki.

As the Operations Supervisor, you will play a key role in optimizing service delivery, managing frontline staff, and ensuring high standards of quality, efficiency, and guest satisfaction.

Key Responsibilities

Lead and supervise operational teams to meet daily performance and service targets

Coordinate all on-site activities to ensure smooth and consistent service delivery

Train, mentor, and evaluate team members to enhance productivity and accountability

Identify workflow inefficiencies and implement actionable improvements

Enforce safety protocols, company policies, and quality control standards

Track key performance indicators (KPIs) and generate operational reports for management

Resolve issues promptly to reduce service downtime or guest dissatisfaction

Act as the communication bridge between frontline staff and senior management

Requirements

Experience: Minimum of 6 -7 years in a supervisory or operations role within hospitality (hotels, resorts, facilities)

Education: Bachelor's Degree in Business Administration, Operations Management, Hospitality Management, or a related field

Proven leadership and team management skills

Strong organizational, communication, and critical thinking skills

Proficient in Microsoft Office Suite and operations management software

Ability to work independently, handle multiple tasks, and adapt in a fast-paced environment

Qualified and Interested candidates should send CV to

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Today

Lagos Full Time

Shipping & Logistics NGN 150, ,000

Easy Apply

The Operations Manager oversees and manages the logistics and Operations of the organization including formulating strategy, improving performance, ensuring the effective and efficient flow of shipments, managing inventory, optimizing transportation and securing compliance. You should be ready to mentor your team members.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 2 years

Responsibilities:

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes, and best practices
• Help the organization's processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use it to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Find ways to increase the quality of customer service
• Develop and implement logistics strategies to improve the efficiency and effectiveness of the supply chain.
• Plan and coordinate logistics operations, including transportation, warehousing, and distribution.
• Analyze logistics performance metrics and make data-driven decisions to optimize processes.
• Lead, mentor, and manage the logistics team.
• Ensure the team adheres to company policies and industry regulations.
• Foster a collaborative and high-performance work environment.
• Oversee daily logistics operations, ensuring timely and accurate delivery of goods.
• Manage inventory levels, ensuring optimal stock levels and reducing excess inventory.
• Coordinate with suppliers, vendors, and transportation providers to ensure smooth operations.
• Identify opportunities for process improvements and implement best practices to enhance operational efficiency.
• Develop and monitor key performance indicators (KPIs) for logistics and supply chain activities.
• Resolve operational issues and implement solutions to prevent recurrence.
• Ensure high levels of customer satisfaction by managing and addressing customer inquiries and issues related to logistics and delivery.
• Collaborate with customer service teams to align logistics operations with customer expectations.
• Ensure compliance with local, national, and international regulations and standards related to logistics and transportation.
• Implement and oversee safety protocols and procedures to ensure a safe working environment.
• Develop and manage the logistics budget, including cost control and expense tracking.
  Identify cost-saving opportunities and manage resources efficiently.

Requirements:

• 2 years of working experience
• BSc. Degree in a relevant course of study

Role- Operation Supervisor

Industry- Fashion

Location- Lekki

Salary-250,000

Key Responsibilities

• Oversee daily operations, ensuring smooth workflow across design, production, retail, and logistics.
• Develop and implement operational policies, procedures, and best practices.
• Monitor and optimize supply chain, inventory, and vendor management processes.
• Collaborate with the design and production teams to ensure timely delivery of collections and custom orders.
• Maintain quality control standards and ensure compliance with brand guidelines.
• Manage production schedules and resolve bottlenecks or delays
• Supervise, train, and support operations staff, ensuring accountability and performance excellence.
• Foster collaboration between creative, sales, and admin teams.
• Monitor staffing needs and support recruitment efforts when required.
• Work with management to plan budgets, control costs, and maximize operational efficiency.
• Track expenses and prepare operational reports for leadership review.
• Liaise with suppliers, vendors, and contractors to maintain strong partnerships.
• Support client servicing by ensuring timely and high-quality product delivery.

Qualifications & Skills

• Bachelor's degree in Business Administration, Operations Management, Fashion Management, or related field.
• 3+ years' experience in operations, preferably in fashion, retail, or manufacturing.
• Strong leadership, organizational, and problem-solving skills.
• Knowledge of production cycles, supply chain management, and retail operations.
• Proficiency in MS Office and familiarity with ERP or inventory management systems.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to multitask and work in a fast-paced, deadline-driven environment.

Key Competencies

• Strategic thinking with a results-driven mindset
• Strong attention to detail and quality
• Leadership and people management
• Adaptability and resilience
• Business acumen with an appreciation for fashion and creativity

Job Types: Full-time, Permanent

Pay: ₦250,000.00 per month

Company Description

Platinum Eko Homes is a hospitality company dedicated to delivering luxury serviced apartments at affordable rates. Our goal is to provide high-quality living spaces that combine comfort and convenience for our clients. We pride ourselves on exceptional service and customer satisfaction. By offering top-notch amenities and services, Platinum Eko Homes ensures a memorable living experience for all residents.

Role Description

This is a full-time on-site role for an Operations Supervisor located in Lagos. The Operations Supervisor will be responsible for overseeing daily operations, managing staff, ensuring smooth and efficient workflows, and maintaining high standards of service. Duties include supervising the operations team, analyzing processes, enhancing operational efficiency, and ensuring compliance with company policies and procedures. The Operations Supervisor will also handle communication with different departments to ensure seamless operations.

Qualifications

• Supervisory Skills and Communication skills
• Operations and Operations Management skills
• Analytical Skills
• Strong leadership and team management abilities
• Excellent problem-solving and decision-making skills
• Ability to work independently and in a team
• Prior experience in the hospitality industry is a plus
• Bachelor's degree in Business Administration, Management, or a related field

Location:
Lekki, Lagos

Industry:
Hospitality

Employment Type:
Full-time

Monthly Salary:
₦400,000

Gender Requirement:
Male

Experience Required:
4–5 years

About The Role
We are seeking a highly organized and proactive
Operations Supervisor
to manage and coordinate daily operations across our hospitality facilities located in Lekki. This role is ideal for a
male professional
with a strong background in operations and team leadership within the hospitality industry.

The successful candidate will play a pivotal role in ensuring seamless service delivery, enforcing operational standards, supervising frontline staff, and supporting overall business efficiency.

Key Responsibilities

• Supervise day-to-day operations and lead teams to meet service and performance targets.
• Coordinate activities across departments to ensure efficient and high-quality service delivery.
• Provide hands-on training, guidance, and performance evaluations for team members.
• Identify operational inefficiencies and implement solutions to enhance workflow and service standards.
• Ensure compliance with company policies, safety procedures, and hospitality quality benchmarks.
• Monitor key performance indicators (KPIs) and generate comprehensive reports for management.
• Troubleshoot operational challenges promptly to minimize disruptions.
• Act as a bridge between frontline staff and senior management to ensure clear communication and execution of goals.

Requirements

• Gender: Male (as specified for operational needs)
• Experience: 4–5 years in an operations or supervisory role within hospitality (e.g., hotel operations, service/facility management)
• Education: Bachelor's degree in Hospitality Management, Business Administration, Operations Management, or related field
• Proven leadership and team management skills
• Excellent organizational, communication, and problem-solving abilities
• Proficiency in Microsoft Office Suite and operational management tools
• Ability to prioritize tasks and work effectively in a fast-paced environment

Benefits

• Competitive monthly salary of ₦400,000
• Monthly performance-based bonuses
• Health insurance coverage
• Staff accommodation provided
• Career development and leadership training
• Exposure to structured and large-scale hospitality operations

Today

S

Lagos Full Time

Recruitment Confidential

• Minimum Qualification :
• Experience Level : Mid level
• Experience Length : 4 years

Location: Lekki (Accommodation Available)

Industry: Hospitality & Beach Resort

Employment Type: Full-Time (Round-the-Clock Operations; One Day Off Weekly)

Salary: 400, ,000 Monthly (Depending on Experience)

Experience Required: Years (Minimum 4 Years in a Supervisory Role)

Job Summary

We are seeking an experienced and proactive Front Office Operations Supervisor to oversee the resorts reception, reservations, and guest service operations while driving branding, marketing, and business development initiatives. The successful candidate will combine strong hospitality management expertise with proven leadership in supervising front office teams and hands-on experience in online booking systems, social media engagement, and corporate networking. This role requires close collaboration with the Food & Beverage (F&B) department to create attractive holiday packages, maximize occupancy, and enhance the resorts brand visibility both locally and internationally.

Key Responsibilities

1. Front Office & Guest Services

• Supervise day-to-day front office operations, ensuring seamless check-in/check-out and premium guest service.
• Lead, train, and motivate front office staff, delegating duties and monitoring performance.
• Maintain a professional and welcoming reception area.
  Collaborate with F&B teams to coordinate guest needs and package inclusions.

2. Reservations & Online Booking Management

• Manage reservations across the resorts website, , and other OTA platforms.
• Regularly update room availability, rates, and promotions to maximize occupancy.
  Handle booking modifications, cancellations, and special requests promptly.

3. Social Media & Digital Marketing

• Manage and grow the resorts social media platforms with engaging and brand-consistent content.
• Respond to online inquiries and reviews to maintain a strong digital reputation.
  Implement innovative campaigns to attract and retain guests.

4. Branding & Resort Marketing

• Develop and execute branding strategies to reinforce the resorts market positioning.
• Design and promote attractive holiday packages in collaboration with internal teams.
  Support marketing and creative teams in producing high-quality promotional materials.

5. Business Development & Corporate Networking

• Build and maintain relationships with corporate clients, travel agencies, and event planners.
• Identify and leverage new business opportunities for revenue growth.
  Represent the resort at trade shows, hospitality exhibitions, and networking forums.

6. Guest Relations & Issue Resolution

• Handle escalated guest complaints with professionalism and urgency.
• Introduce guest feedback initiatives to improve service delivery.
  Ensure every guest departs with a positive impression and intent to return.

7. Administration & Reporting

• Maintain accurate records of guests, bookings, and reservations.
• Oversee billing, collections, and cash handling processes.
  Prepare occupancy, revenue, and performance reports for management review.

Qualifications & Requirements

• Education: Bachelors degree in Hospitality Management, Business Administration, Marketing, or related field.
  Experience: 7 10 years in the hospitality sector with at least 4 years in a front office supervisory role.

Technical Skills:

• Proficiency in hotel management software (Opera, Protel, Cloudbeds, or similar).
• Expertise in OTA platforms , Expedia, etc.).
• Strong social media and digital marketing skills.
  Proficient in MS Office Suite (Word, Excel, PowerPoint).

Core Competencies:

• Proven leadership and team management capabilities.
• Strong interpersonal and corporate networking skills.
• Excellent organizational, multitasking, and problem-solving abilities.
  Professional grooming, communication, and service-oriented mindset.

Benefits

• Competitive salary: 400,000 600,000 monthly.
• Fully furnished staff accommodation.
• Health insurance coverage.
• Paid annual leave and public holidays.
• Career growth opportunities and professional training.
  Staff discounts on resort services and facilities.

Work Schedule

• Full-time, round-the-clock operations.
• One day off weekly.
  Flexibility to work evenings, weekends, and public holidays.

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About the Company:

We are a growing fresh flower distribution company located in Lekki, Lagos, seeking passionate and dedicated individuals to join our dynamic team. We are currently hiring for the role of an Operations Supervisor (Orders & Gift Packages).

Job Summary:

The Operations Supervisor will oversee the end-to-end process of customer orders, from order-taking to packaging, delivery, and documentation. This role requires leadership, attention to detail, and the ability to ensure seamless coordination across teams.

Responsibilities:

· Supervise and manage order-taking, packaging, and deliveries.

· Ensure all flower arrangements and gift packages meet quality standards.

· Monitor and record all deliveries and receipts.

· Lead, train, and manage the packaging assistants.

· Collaborate with the logistics team to ensure timely deliveries.

Requirements:

· OND/HND/B.Sc. in any relevant field.

· 3–5 years of experience in operations, customer service, or supervisory roles.

· Strong leadership and organizational skills.

· Excellent communication and problem-solving abilities.

Benefits:

· Attractive salary package.

· Paid leave entitlements.

· Career advancement opportunities.

· Supportive and professional work environment.

How to Apply: Interested candidates should send their CV to using Operations Supervisor as the subject.

Job Type: Full-time

Pay: ₦150, ₦250,000.00 per month

Today

D

Lagos Full Time

Shipping & Logistics Confidential

• Minimum Qualification :
• Experience Level : Senior level
• Experience Length : 5 years

Job Function

This role involves actively supporting and overseeing the daily use of trucks. It includes efficiently managing the trucks by coordinating the fleet controller's activities, ensuring smooth operations, and providing valuable feedback to the Transport Operations Manager.

Key Performance Areas

• Functions and serves as an interface between the MDS and the clients.
• In Liaison with the TOM ensures proper coordination of fleet deployment for client services.
• Ensures delivery of customers products at the right condition within specified period.
• Coordinate the activities of the fleet controllers as their direct reporting line.
• Liaise with the Workshop Services Manager WSM/TOM to ensure faults reported on trucks are promptly attended to, to achieve trip cycle days and truck transit time compliant.
• Serves as i-manager (ERP) super user, coordinator and ensures that loaded trucks/trip are updated with all relevant KPIs.
• Efficiently coordinates the documentation of operations entries or transactions on the ERP. i.e. i-manager, SAP.
• Supervises the conduct of driver's toolbox meetings by fleet controllers and facilitates the discussion of topical issues at such engagements.
• Monitors and escalates all safety violations on Nova track.
• Coordinates with the FC to ensure the conducts of corrective and preventive maintenance on managed assets are carried out.
• Coordinates the collection of PODs from the clients/customers with the FCs.
• Champion the safety, health and environment culture of base of operations.
• Coordinate the Inspection of trucks (pre & post trip inspection) by the FCs, including accessories, tyres, and visible damage before deployment.
• Ensure prompt documentation of all incidents, accidents, and insurance claims within the assigned fleet to achieve minimal downtime.
• Escalate major issues to TOM (Transport Operations Manager)
• Any other duties as may be assigned by TOM.
• Reconciliation and vetting of revenues, mileages, trip timelines and PODs for billing purpose.
• In-depth knowledge of managing F&V operations.
• Reconciles trips with clients records to earn vehicle availability.
• Inspection of trucks and documents before deployment, as well as follow up on repair, and breakdown recoveries.
• Effectively coordinate in-transit rescue of vehicles with security team.
  Generation of various periodic reports such as daily trip profitability, Expected delivery date report (EDD), Flash reports etc. for business insight.

Qualifications Required

• HND / BSC in any related field.
• Associate member of Association of Inventory and Distribution Professionals AIDP
• Supervisory Safety Course Level 3, Nigerian Institute of Safety Professionals
• General Safety Course, Nigerian Institute of Safety Professionals
  Chartered Institute of Logistics & Transportation – CILT

Experience and Skills Required

• Minimum 5 years' relevant experience.
• Supply chain experience in similar field.
• 3PL management.
  5High level rescue and recovery operations.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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