2 Operations Engineer jobs in Nigeria
Network Operations Center (NOC) Engineer
Posted 7 days ago
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Job Description
Location: Lekki, Lagos, Nigeria Compensation: ₦200,000 Monthly Net Employment Type: Full-Time
Position OverviewWe are seeking a skilled Network Operations Center (NOC) Engineer to monitor, maintain, and support our telecommunications and fixed wireless network infrastructure. The successful candidate will ensure optimal network performance, promptly resolve incidents, and escalate complex issues where necessary. This role demands strong technical expertise, excellent problem-solving skills, and the ability to perform efficiently in a fast-paced 24/7 operational environment.
Key ResponsibilitiesPerform system administration tasks across all network elements to ensure seamless operations.
Proactively monitor network and system performance, identifying and resolving potential issues before they affect customers.
Conduct continuous network surveillance and respond to system-generated and customer-reported incidents.
Analyze traffic data and usage trends, escalating issues to the network design authority when required.
Escalate unresolved or complex technical problems to the Problem Management team.
Manage incident resolution using network monitoring and management tools in line with SLA requirements.
Maintain accurate incident logs, reports, and documentation of network events and resolutions.
Track supplier performance and escalate cases where SLAs are not being met.
Take ownership of technical issues to ensure timely and effective resolution, minimizing downtime.
RequirementsQualifications & SkillsBSc/HND in Computer Engineering, Telecommunications, or a related field.
Strong communication skills (written and verbal).
Ability to make fact-based, quick decisions under pressure.
Prior experience in telecommunications or network operations environments.
Solid understanding of Fixed Wireless Communications technology.
Cisco Certification (CCNA/CCNP) required.
Hands-on experience with Cisco switches and related networking equipment.
Strong analytical and troubleshooting skills with attention to detail.
Ability to work effectively in an international, multi-cultural, and high-pressure environment.
Willingness and availability to work on a 24/7 shift rotation.
BenefitsCompetitive monthly net salary (₦200,000).
Health Insurance (HMO).
Pension contribution.
Overtime/shift allowance.
Paid annual leave and public holidays.
Training and professional development opportunities.
Career advancement in a fast-growing technology company.
Supportive and collaborative work culture.
How to ApplyQualified and interested candidates should send their CV and cover letter to:
Please use the subject line: “Application – NOC Engineer (Lekki)”Network Operations Center (NOC) Engineer
Posted 17 days ago
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Job Description
Location: Lekki, Lagos, Nigeria Employment Type: Full-Time Experience Level: 2 – 4 Years Net Monthly Salary: ₦250,000
OverviewWe are seeking a skilled and proactive Network Operations Center (NOC) Engineer to join our growing technical team in Lekki, Lagos. This role is critical to maintaining the reliability, availability, and peak performance of our IT and telecommunications infrastructure.
As a NOC Engineer, you will be responsible for real-time monitoring, troubleshooting, and incident response across core network systems. If you are detail-oriented, technically sound, and thrive in high-pressure environments, this is an excellent opportunity to grow your career in a dynamic, technology-driven organization.
Key ResponsibilitiesConduct 24 / 7 network surveillance and monitoring to detect faults and performance issues.
Perform system administration tasks across all network elements.
Troubleshoot and resolve network problems proactively to prevent outages.
Analyze traffic patterns, identify anomalies, and escalate to design/engineering teams where necessary.
Manage escalations to third-level support when issues cannot be resolved within the NOC.
Maintain accurate incident logs and utilize diagnostic/monitoring tools effectively.
Track vendor Service Level Agreements (SLAs) and escalate non-compliance or service gaps.
Ensure timely resolution of customer-reported and system-reported incidents.
Collaborate with internal teams to optimize workflows and enhance reliability.
RequirementsQualifications:Education:
B.Sc./HND in Computer Science, Computer Engineering, Telecommunications, or related technical field.
Experience:
Minimum of 2–4 years in a NOC, telecom operations, or technical support role.
Certifications:
Required: Cisco Certified Network Associate (CCNA)
Preferred: Cisco Certified Network Professional (CCNP) or equivalent certifications
Technical SkillsProficiency with Cisco switches and IP network administration.
Strong understanding of Fixed Wireless Access (FWA) and microwave technologies (PtP/PtMP).
Experience with DWDM/OTN and fiber diagnostic tools (OTDR, E-Analyzer, SDH Analyzer).
Ability to troubleshoot across multiple layers of the OSI model.
Familiarity with NOC monitoring platforms, ticketing systems, and alerting tools.
Skilled at fault isolation and resolution under pressure, with minimal supervision.
Background in telecommunications or ISP-level network operations.
Soft SkillsExcellent verbal and written communication.
Strong analytical and decision-making abilities.
Calm, disciplined, and effective in high-pressure situations.
Self-motivated, adaptable, and capable of working in multicultural environments.
Shift RequirementsMust be willing to work on a 24/7 rotating shift, including weekends and public holidays.
BenefitsBenefitsCompetitive monthly net salary of ₦250,000.
Comprehensive Health Insurance Coverage.
Pension Contributions.
Airtime/Data Allowance.
Ongoing training and certification support.
Clear career progression opportunities in a fast-paced, innovative technology company.
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