15 Office Operations jobs in Nigeria
Front Office Operations Supervisor
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Front Office Operations Supervisor (with Branding & Marketing Experience)Sigma Consulting Group
Lagos Full Time
Recruitment Confidential
- Minimum Qualification :
- Experience Level : Mid level
- Experience Length : 4 years
Location: Lekki (Accommodation Available)
Industry: Hospitality & Beach Resort
Employment Type: Full-Time (Round-the-Clock Operations; One Day Off Weekly)
Salary: 400, ,000 Monthly (Depending on Experience)
Experience Required: Years (Minimum 4 Years in a Supervisory Role)
Job Summary
We are seeking an experienced and proactive Front Office Operations Supervisor to oversee the resorts reception, reservations, and guest service operations while driving branding, marketing, and business development initiatives. The successful candidate will combine strong hospitality management expertise with proven leadership in supervising front office teams and hands-on experience in online booking systems, social media engagement, and corporate networking. This role requires close collaboration with the Food & Beverage (F&B) department to create attractive holiday packages, maximize occupancy, and enhance the resorts brand visibility both locally and internationally.
Key Responsibilities
1. Front Office & Guest Services
- Supervise day-to-day front office operations, ensuring seamless check-in/check-out and premium guest service.
- Lead, train, and motivate front office staff, delegating duties and monitoring performance.
- Maintain a professional and welcoming reception area.
Collaborate with F&B teams to coordinate guest needs and package inclusions.
2. Reservations & Online Booking Management
- Manage reservations across the resorts website, , and other OTA platforms.
- Regularly update room availability, rates, and promotions to maximize occupancy.
Handle booking modifications, cancellations, and special requests promptly.
3. Social Media & Digital Marketing
- Manage and grow the resorts social media platforms with engaging and brand-consistent content.
- Respond to online inquiries and reviews to maintain a strong digital reputation.
Implement innovative campaigns to attract and retain guests.
4. Branding & Resort Marketing
- Develop and execute branding strategies to reinforce the resorts market positioning.
- Design and promote attractive holiday packages in collaboration with internal teams.
Support marketing and creative teams in producing high-quality promotional materials.
5. Business Development & Corporate Networking
- Build and maintain relationships with corporate clients, travel agencies, and event planners.
- Identify and leverage new business opportunities for revenue growth.
Represent the resort at trade shows, hospitality exhibitions, and networking forums.
6. Guest Relations & Issue Resolution
- Handle escalated guest complaints with professionalism and urgency.
- Introduce guest feedback initiatives to improve service delivery.
Ensure every guest departs with a positive impression and intent to return.
7. Administration & Reporting
- Maintain accurate records of guests, bookings, and reservations.
- Oversee billing, collections, and cash handling processes.
Prepare occupancy, revenue, and performance reports for management review.
Qualifications & Requirements
- Education: Bachelors degree in Hospitality Management, Business Administration, Marketing, or related field.
Experience: 7 10 years in the hospitality sector with at least 4 years in a front office supervisory role.
Technical Skills:
- Proficiency in hotel management software (Opera, Protel, Cloudbeds, or similar).
- Expertise in OTA platforms , Expedia, etc.).
- Strong social media and digital marketing skills.
Proficient in MS Office Suite (Word, Excel, PowerPoint).
Core Competencies:
- Proven leadership and team management capabilities.
- Strong interpersonal and corporate networking skills.
- Excellent organizational, multitasking, and problem-solving abilities.
Professional grooming, communication, and service-oriented mindset.
Benefits
- Competitive salary: 400,000 600,000 monthly.
- Fully furnished staff accommodation.
- Health insurance coverage.
- Paid annual leave and public holidays.
- Career growth opportunities and professional training.
Staff discounts on resort services and facilities.
Work Schedule
- Full-time, round-the-clock operations.
- One day off weekly.
Flexibility to work evenings, weekends, and public holidays.
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Head, Business Development and Office Operations
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Job Description
JOB TITLE: Head, Business Development and Office Operations (HMO, Borno)
Location: Borno, Nigeria
Vacancy Type: Full-time
Job Summary
The holder of this role is expected to drive the strategic marketing of the Organization health insurance products to small, medium and large corporate organizations and the micro, small and medium enterprises /different groups / associations of operators in the informal sector of the economy within Borno state with the end-point of ensuring business growth and profitability. He/she will also coordinate or oversee the operations of other staff in the branch.
Responsibilities
- Strategically drive the marketing activities of the Company to grow the volume of our business in Borno state based on the closeness of the two states. This responsibility is target driven and the holder must be a goal getter.
- The strategic marketing should focus on the Organized Private Sector with attention on big organizations with branches across the nation. Same marketing approach should be deployed towards the operators in the informal sector as the bulk of Nigerians are in this sector.
- Manage and ensure the sustenance of good relationship with the existing clients of the company.
- Should be committed loyal and determined to achieve and exceed set sales target for the company.
- Should be willing and always ready to lead the team in Borno to interface and interact with the NHIA health care facilities that are working with the company.
- Conduct regular market intelligence activities.
- Provide strategic leadership in office administration at the branch.
- Be the first point of contact with business prospects/clients within the states.
- Analyze business developments and monitoring market trends.
- Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market the company's health plans or services.
- Negotiate contracts permiums with potential clients.
- Ensure all reports daily, weekly, monthly, quarterly, etc. are prepared accurately and submitted as and when due.
Requirements:
- Good knowledge of Health Insurance / Managed Care or Health Care Financing Business.
- Good knowledge of Business Concept and Risk Management in Health Insurance with minimum of 5 to 7 years continuous exposure to business management / risk management and marketing experience.
- Must be target driven and result oriented with track records of verifiable achievement
- Must have good communication and negotiation skills.
- Must be able to create and handle power point presentations excellently.
- Must be teachable and willing to relearn and de-learn as fast as possible.
Education and skills
- Minimum of B.Sc./HND in marketing, any of the humanities or other related disciplines from a recognized Institution.
- Possession of additional qualifications would be an added advantage.
- Proficient in English and the dominant provincial language within the states/region would be added advantage.
- Ability to be flexible and prioritize in complex situations
Requirements
Education and skills
- Minimum of B.Sc./HND in sales, marketing, business administration, actuarial science or other related disciplines
- Between 5-7 years experience in marketing, preferably in healthcare services
- Proven ability to effectively execute streamlined marketing activities
- Ability to analyze and understand marketing data and develop strategies from insights generated
- Proficient in English and the dominant provincial language within the states/region
- Ability to be flexible and prioritize in complex situations
- Ability to deliver client-focused and tailor-made healthcare solutions for businesses and individuals with the aim of creating long-lasting business relationships
Method of Application
Interested and qualified candidates should send their CVs to using HBDO-B25 as subject of the mail.
Job Type: Full-time
Head, Business Development and Office Operations (HMO) - Lagos and Ogun states
Posted 449 days ago
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RMS Back Office Support
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RMS Back Office Support
Galooli, a global leader in Industrial IoT and predictive analytics for green-powered assets, is growing and we're looking for top-notch talent
Our mission is to lead the smart revolution of energy efficiency by supporting our customers in optimization, analysis and monitoring of their assets, and providing tools and data to meet their carbon footprint reduction targets and migration to renewable energy sources.
We are looking for a dynamic and motivated RMS Back Office Support
who thrives in a fast-paced environment and is passionate about technology. If you have a proactive mindset, a strong desire to learn and grow, and the energy to tackle challenges head-on, we would love to have you join our team
Summary:
Responsible for remote monitoring, managing telecom site operations, and performing data analysis to optimize network performance. This role involves analyzing large data sets to identify trends, generate reports, and support decision-making processes, while also addressing network issues in real time.
Responsibility
- Monitor and manage network elements remotely through RMS platforms.
- Provide back-office support for field engineers by issuing remote commands, diagnostics, and performance checks and providing data-driven insights to resolve issues.
- Log, escalate, and follow up on faults and alarms in coordination with NOC and field teams.
- Maintain accurate logs of remote interventions, system health checks, and issue resolutions.
- Generate daily/weekly reports on system performance, alarm trends, and remote actions taken.
- Assist in remote configurations, firmware updates, and parameter changes as instructed by the engineering team.
- Collect, clean, and analyze data from remote monitoring systems and network equipment
- Develop and maintain dashboards to track network performance metrics.
- Identify patterns and trends to predict potential issues.
- Prepare analytical reports highlighting key insights and recommendations.
Educational Qualifications
- Bachelor's Degree or Diploma Data Science, Computer Science, Electrical Engineering, or related field.
- Certifications in Data Analytics (Data Analytics, Microsoft Power BI) and telecom monitoring are an advantage.
Experience
- Previous experience in a telecom NOC (Network Operations Center) with data analysis responsibilities is highly desirable
. - Minimum 2-3 years of experience in telecom operations, network monitoring and data analytics.
*The position is open to candidates of all genders and backgrounds equally.
Operations & Procurement Office
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Job Title: Operations & Procurement Officer
Location: Abuja, Nigeria
Job Type: Full-time
Job Summary
Ol'clare Real Estate & Facility Management is seeking a proactive Operations & Procurement Officer to oversee the smooth running of our daily operations while ensuring efficient procurement of goods and services that support our real estate and facility management projects. The ideal candidate will coordinate project activities, manage resources, foster strong vendor relationships, and ensure operational efficiency across our property development and facility management services.
Key ResponsibilitiesOperations
- Support the smooth day-to-day running of company operations, including property development and facility management projects.
- Coordinate logistics for site inspections, project materials, office utilities, and facility management services.
- Develop and implement operational policies, workflows, and procedures that align with company goals.
- Monitor project timelines, ensuring real estate deliverables are met efficiently.
- Prepare and present regular reports on project progress, operational activities, and cost efficiency.
- Ensure compliance with industry standards, regulatory requirements, and Ol'clare's operational policies.
Procurement
- Source and evaluate reliable suppliers/vendors for building materials, office supplies, and facility management resources.
- Negotiate contracts, service agreements, and payment terms to ensure quality delivery and cost savings.
- Process purchase orders and maintain accurate records of all procurement activities.
- Monitor inventory levels of building and office materials, ensuring timely replenishment to avoid project delays.
- Conduct market research to identify trends, price movements, and new sourcing opportunities.
- Track vendor performance and ensure compliance with service-level agreements.
Requirements
- BSc/HND in Business Administration, Supply Chain Management, Operations Management, or a related field.
- 2–4 years of relevant experience in operations and/or procurement.
- Strong organizational, analytical, and problem-solving skills.
- Excellent negotiation, communication, and interpersonal skills.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Ability to multitask, prioritize, and work under pressure.
- Knowledge of procurement tools, ERP, or inventory management systems is an advantage.
Preferred Qualities
- Experience in real estate, construction, or facility management.
- Membership or certification in a professional body (e.g., CIPS, NIPSM) is an added advantage.
- Strong business acumen and attention to detail.
Salary & Benefits
- Competitive salary (based on experience).
- Commission opportunities tied to operational efficiency and cost savings.
- Professional growth and career development opportunities.
- Exposure to the real estate and facility management industry in Abuja.
Job Type: Full-time
Operations and Office Manager
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The Operations & Office Manager provides operational and logistical support to the Programme Management Unit, alongside managing the day-to-day functions of the Genesis London office. This role requires strong coordination across teams and stakeholders, efficient office management, and proactive improvement and problem-solving.
KEY REQUIREMENTS AND ROLE RESPONSIBILITIESUK Office and Operations Support (50%)
- Lead management of the Genesis London office, acting as the primary liaison with suppliers and service providers to oversee office equipment, maintenance, and supplies.
- Coordinate and support onboarding processes for UK-based new hires, ensuring smooth integration.
- Process office invoices and company cards, working with Finance on assigning and reviewing UK office running costs.
- Organise and oversee logistics for meetings and UK events, including venue booking, equipment setup, invitations, and preparation of agendas and materials.
- Assist with the preparation of presentations, briefing packs, and project documentation.
- Support central IT with laptop management, including setting up, tagging, and repairs.
- Serve as on-site support for visitors and liaise with global offices, including South Africa, Kenya, Nigeria, and Côte d'Ivoire, as needed.
- Liaise and coordinate with other global offices (South Africa, Kenya, Nigeria, Côte d'Ivoire) and support the Office Manager based in the Head Office when required.
- Manage communication and office updates, as well as the office desk booking system.
- Support travel requests, as agreed, within the pre-approved process of the organisation, including flights, transfers, visa applications, insurance, accommodation, and car hire.
- Support the Comms team in the development and printing of marketing promotional material, including leaflets and banners.
Programme Management Unit Operations Support (40%)
- Provide project management support on strategic planning and operational delivery of organisational change management initiatives, creating business cases, workplans, and managing stakeholders.
- Promote the visibility and services of the PMU by fostering strong, cross-functional collaboration and maintaining a solutions-oriented, responsive, and cooperative approach with both internal and external stakeholders.
- Develop strong communication plans for the key initiatives led by PMU, including coordination of service offer communication.
- Support organisational strategic initiatives focused on project management processes and systems, with particular focus on improvements and automation.
- Assist with knowledge management initiatives, ensuring information is well-organised and accessible.
- Assist with the coordination of security protocols and prepare corresponding forms.
- Oversee the contracts registration process for Independent Contractors and provide guidance on the standardised approach, including due diligence and approvals.
- Provide logistical and project monitoring support to project teams, ensuring compliance with all relevant policies and procedures.
Other Responsibilities (10%)
- Utilise digital collaboration and productivity tools (e.g., Google Suite, generative AI tools) as part of daily work.
- Perform additional duties as agreed to support PMU initiatives and project teams.
EDUCATION, KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL COMPETENCIES
- Education to degree level and/or experience in business administration, international development, or another relevant field.
- 3–5 years of experience in an operations, project coordination, or management role, preferably within a consultancy or humanitarian environment.
- Demonstrable experience in managing strategic or improvement initiatives, coordinating events, workshops, or complex logistical arrangements is highly desirable.
- Strong planning and coordination skills, particularly across distributed teams and hybrid environments.
- High level of numeracy and familiarity with basic financial documents.
- Proficient in the use of Google Suite applications (Docs, Sheets, Slides, Calendar).
- Agility in adapting to and applying generative AI tools.
- Demonstrable confidence and clear communication skills, both written and verbal.
- A highly organised and structured approach to work with meticulous attention to detail.
- Proven ability to work in a busy, fast-paced environment, demonstrating a solution-driven and positive attitude that allows for initiative and resilience.
- Ability to deal with people at all levels, evidenced in good human relationship management.
- Proficiency in managing confidential and sensitive information with discretion.
- Confident working across geographies, cultures, and time zones, and with remote teams.
COMPANY DESCRIPTION
Genesis Analytics is a global impact firm that has worked in more than 100 countries across the world. Our roots are firmly in Africa, having worked in 42 of the 54 countries on the continent, making us a truly global African firm. Established in 1998, Genesis is headquartered in Johannesburg and has offices in Abidjan, Nairobi, Lagos, Goa, and London.
Our purpose as a firm is to unlock and realise value in the young world—the arc of countries with young populations stretching across Africa, the Middle East, South Asia, and parts of Southeast Asia—through jointly creating solutions with our clients. The foundation of our distinctive delivery lies in our technical skills and deep sector knowledge developed through our work within both the private and public sectors.
We have expertise in human development, youth employment, public health and financing, behavioural economics, competition economics and regulation, the digital economy, financial services strategy, monitoring and evaluation, and shared value and corporate impact. Some of our best work has been leveraging our complementary areas of expertise to find bespoke solutions.
Our clients include all levels of government, development agencies, foundations, regulators, banks, development finance institutions, non-government organisations, social businesses, and private companies.
Location: London Contract: Permanent, hybrid model. The job holder is expected to be in the office at least 3 days a week.
How to Apply
- Please follow the online application process on the Genesis career portal on the website and only apply via this platform.
- We cannot accept e-mailed CVs or other applications (for example, via LinkedIn or other job boards where we might advertise). We will only accept applications received via our ATS from the website career portal.
- To ensure a fair and equitable hiring process, we will not discuss vacancies outside the formal application process, including before applicants apply.
- Your application will be considered primarily for this role. If you are interested in multiple roles, please submit your application for each position.
- Once you have applied via our career portal, you will receive a system-generated confirmation e-mail that your application was received.
- NOTE: Please be advised that uploaded documents/attachments cannot exceed 4MB in total, as the system will not accept your application if they exceed 4MB combined.
- Communication will be with the short-listed candidates only. If you do not receive feedback on your application within three (3) weeks, please consider your application unsuccessful.
- Genesis Analytics reserves the right not to proceed with an appointment for any advertised role.
- All appointments will align with Genesis Analytics' Employment Equity Plan and Transformation Policies.
- All applications and personal information will be treated confidentially and in line with all relevant legislation and regulations, including POPIA (RSA) and GDPR (UK).
Office and Admin Support Assistant
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Office and Admin Support AssistantLopterra Services Limited
Admin & Office
Rest of Nigeria (Nationwide)
Confidential
- Minimum Qualification :
Maintain a clean and tidied showroom and office area; Warmly welcome all customers, attend to them, and keep records of their details
Daily and weekly update of sales records, expense report and inventory template with line manager supervision and operational data on the inventory sheet
Manage the DC inventory and reporting with e-Commerce Executive to ensure timely replenishment of low stock, all year availability of products and no lost product.
Promptly and constantly uploads of new products in showroom and on e-commerce platforms; (Jumia, and Konga)within 48hrs of product availability
Respond to all messages on Jumia and Konga platforms within 1hr, during working hours, and not later than 12hrs after COB
Shipping of ordered goods at e-commerce partners' office within 24/48hrs of request- No cancellation to orders; Promptly collect all return orders
Coordinate effective and timely delivery of goods to customers, in cost effective manners though logistics companies.
Attending to clerical tasks, ensure proper and accurate book keeping, and filing of company's documents: invoices, goods receipts, waybill, and all administrative records.
And any other task as assigned by your supervisor and management
Requirements
- Educational background: O'Levels (SSCE, NECO, WAEC)
- Proven experience in a similar role and familiarity with inventory management software and tools, Microsoft Office Suite (Excel, Word, etc.) is an added advantage
- Strong organizational and multitasking skills, attention to detail and accuracy, excellent communication and interpersonal skills.
Benefits
- 70,000 base salary
- Compensation and incentive
Career development and progression
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Infrastructure End User Support (Office)
Posted 11 days ago
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We are seeking a detail-oriented and customer-focused Infrastructure End User Support (Office) professional to provide in-house IT support to employees. This role is responsible for maintaining office IT systems, resolving user issues, and ensuring a smooth and secure technology experience for all staff.
Key Responsibilities
Provide day-to-day technical support for desktops, laptops, printers, and other office IT equipment.
Install, configure, and maintain operating systems, applications, and office software.
Troubleshoot connectivity, hardware, and software issues in a timely manner.
Manage user accounts, access rights, and password resets.
Support video conferencing, telephony systems, and office productivity tools.
Document incidents, service requests, and resolutions for knowledge sharing.
Work closely with the IT infrastructure team to implement office IT improvements and upgrades.
Ensure compliance with IT security policies and data protection standards.
Qualifications:
Bachelor's degree in computer science, software engineering, or another related field.
Certifications:
Azure Fundamental and Azure Administrator certifications; Windows 10 Desktop Support or equivalent Microsoft Certifications.
Experience:
6 to 8 years of computer-related support experience in Windows OS.
Special Requirements:
Strong communication skills, Office 365, Desktop Virtualization, Video Conferencing (Cisco/Webex/Skype), Support of Change Management.
Brand & Advertising Manager - Support Office - Marketing
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The main purpose of the position is to manage equity of the BUCO brand in terms of development, maintenance, and growth of the brand, resulting in improved sales and market share. The role oversees all advertising functions and activities of the business, to form and direct advertising strategy, implement ad campaigns, and supervise advertising studio to contribute towards the reinforcement and building of the brand
Development and Implementation of Brand Strategy
Lead and Develop a Marketing Mix
Compile Budget and Capex Expenses
Management of 3rd Party contributors / Service Providers
Analyse Customer / Brand Insights
Advertising Studio Management
External Advertising Agency Output Management
Plan Advertising and Promotional Campaigns
Stakeholder Relations Management
Manage Administration
People Management
To uphold and promote the company values and culture
Grade 12, plus a relevant Tertiary Degree / National Diploma (e.g., Marketing/ Brand Management/ Administration Management (incl. workflow) (essential)
An honours degree will be an advantage (NQF 7)
Minimum 5 years Brand Management Experience 3 – 5 years relevant experience in a retail environment
At least 3 years' experience in advertising and/or studio management (essential);
Advertising agency experience (highly advantageous)
Graphic design experience
Ad agency account management experience (desirable)
Office Management Officer
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Company Description
Pierrine Consulting is the leading African marketing research and strategy firm, dedicated to helping clients in key verticals invent the future. Our team possesses extensive in-market expertise in driving growth for leading firms in food and beverage, beauty manufacturing, and financial services. We are focused on empowering our clients to achieve their business and societal objectives. Pierrine Consulting is well-known for its innovative approach and commitment to client success.
Role Description
This is a full-time on-site role for an Office Management Officer based in Lagos. The Office Management Officer will be responsible for overseeing daily office operations, including managing office supplies, coordinating administrative tasks, and ensuring a well-organized workspace. Additional responsibilities include managing budgets, handling communication both internally and externally, and supporting program management activities to ensure smooth execution of business operations.
Qualifications
- Analytical Skills and Finance
- Communication and Program Management skills
- Experience in Budgeting
- Excellent organizational and time management skills
- Strong problem-solving abilities
- Proficiency in office software and tools
- Bachelor's degree in Business Administration, Management, or related field