6 Network Operations jobs in Nigeria

The NOC manager is crucial in overseeing and maintaining the network infrastructure of the company. This position requires a blend of technical expertise, strategic planning, and leadership skills. Key responsibilities include:

1.   Network Management and Maintenance: Overseeing the daily operations of the organization's network infrastructure This includes monitoring network performance, ensuring reliable and efficient operation by the technical team, and performing regular maintenance and upgrades.

2.   Technical Leadership and Team Supervision: Leading a team of network engineers and technicians This involves not only directing the team’s activities but also providing technical guidance, training, and support to ensure they are equipped to handle complex networks issues.

3.   Strategy Development for Network Expansion and Upgrades: Developing long-term strategies for network expansion, upgrades, and integration of new technologies This is crucial for maintaining an up-to-date and efficient network that meets the growing needs of the organization.

4.   Security Management: Ensuring the security of the network against threats such as cyber attacks This involves implementing security protocols, monitoring network activity for signs of suspicious behaviour, and responding to security breaches.

5.   Disaster Recovery and Business Continuity Planning: Developing and implementing disaster recovery plans to ensure that the network remains operational in the event of a crisis, such as a natural disaster or a major technical failure.

6.   Compliance and Quality Assurance: Ensuring that network operations comply with industry standards and regulatory requirements This also involves monitoring network performance and implementing measures to improve quality and reliability.

7.   Stakeholder Communication and Collaboration: Communicating effectively with other departments, management, and external stakeholders to align network operations with the overall goals of the organization and to ensure that network capabilities meet the needs of users.

8.   Problem Resolution and Decision Making: Identifying and resolving complex network issues and making critical decisions that can impact the overall performance and security of the network.

9.   Data Analysis and Reporting: Analyzing network performance data to identify trends, anticipate potential issues, and make informed decisions about network management and improvements.

●    Training & Development

●    Paid Time Off

●    Pension Plan

Location: Lekki, Lagos, Nigeria Compensation: ₦200,000 Monthly Net Employment Type: Full-Time

We are seeking a skilled Network Operations Center (NOC) Engineer to monitor, maintain, and support our telecommunications and fixed wireless network infrastructure. The successful candidate will ensure optimal network performance, promptly resolve incidents, and escalate complex issues where necessary. This role demands strong technical expertise, excellent problem-solving skills, and the ability to perform efficiently in a fast-paced 24/7 operational environment.

Perform system administration tasks across all network elements to ensure seamless operations.

Proactively monitor network and system performance, identifying and resolving potential issues before they affect customers.

Conduct continuous network surveillance and respond to system-generated and customer-reported incidents.

Analyze traffic data and usage trends, escalating issues to the network design authority when required.

Escalate unresolved or complex technical problems to the Problem Management team.

Manage incident resolution using network monitoring and management tools in line with SLA requirements.

Maintain accurate incident logs, reports, and documentation of network events and resolutions.

Track supplier performance and escalate cases where SLAs are not being met.

Take ownership of technical issues to ensure timely and effective resolution, minimizing downtime.

BSc/HND in Computer Engineering, Telecommunications, or a related field.

Strong communication skills (written and verbal).

Ability to make fact-based, quick decisions under pressure.

Prior experience in telecommunications or network operations environments.

Solid understanding of Fixed Wireless Communications technology.

Cisco Certification (CCNA/CCNP) required.

Hands-on experience with Cisco switches and related networking equipment.

Strong analytical and troubleshooting skills with attention to detail.

Ability to work effectively in an international, multi-cultural, and high-pressure environment.

Willingness and availability to work on a 24/7 shift rotation.

Competitive monthly net salary (₦200,000).

Health Insurance (HMO).

Pension contribution.

Overtime/shift allowance.

Paid annual leave and public holidays.

Training and professional development opportunities.

Career advancement in a fast-growing technology company.

Supportive and collaborative work culture.

Qualified and interested candidates should send their CV and cover letter to:

 Location: Lekki, Lagos, Nigeria Employment Type: Full-Time Experience Level: 2 – 4 Years Net Monthly Salary: ₦250,000

We are seeking a skilled and proactive Network Operations Center (NOC) Engineer to join our growing technical team in Lekki, Lagos. This role is critical to maintaining the reliability, availability, and peak performance of our IT and telecommunications infrastructure.

As a NOC Engineer, you will be responsible for real-time monitoring, troubleshooting, and incident response across core network systems. If you are detail-oriented, technically sound, and thrive in high-pressure environments, this is an excellent opportunity to grow your career in a dynamic, technology-driven organization.

Conduct 24 / 7 network surveillance and monitoring to detect faults and performance issues.

Perform system administration tasks across all network elements.

Troubleshoot and resolve network problems proactively to prevent outages.

Analyze traffic patterns, identify anomalies, and escalate to design/engineering teams where necessary.

Manage escalations to third-level support when issues cannot be resolved within the NOC.

Maintain accurate incident logs and utilize diagnostic/monitoring tools effectively.

Track vendor Service Level Agreements (SLAs) and escalate non-compliance or service gaps.

Ensure timely resolution of customer-reported and system-reported incidents.

Collaborate with internal teams to optimize workflows and enhance reliability.

Education:

B.Sc./HND in Computer Science, Computer Engineering, Telecommunications, or related technical field.

Experience:

Minimum of 2–4 years in a NOC, telecom operations, or technical support role.

Certifications:

Required: Cisco Certified Network Associate (CCNA)

Preferred: Cisco Certified Network Professional (CCNP) or equivalent certifications

Proficiency with Cisco switches and IP network administration.

Strong understanding of Fixed Wireless Access (FWA) and microwave technologies (PtP/PtMP).

Experience with DWDM/OTN and fiber diagnostic tools (OTDR, E-Analyzer, SDH Analyzer).

Ability to troubleshoot across multiple layers of the OSI model.

Familiarity with NOC monitoring platforms, ticketing systems, and alerting tools.

Skilled at fault isolation and resolution under pressure, with minimal supervision.

Background in telecommunications or ISP-level network operations.

Excellent verbal and written communication.

Strong analytical and decision-making abilities.

Calm, disciplined, and effective in high-pressure situations.

Self-motivated, adaptable, and capable of working in multicultural environments.

Must be willing to work on a 24/7 rotating shift, including weekends and public holidays.

Competitive monthly net salary of ₦250,000.

Comprehensive Health Insurance Coverage.

Pension Contributions.

Airtime/Data Allowance.

Ongoing training and certification support.

Clear career progression opportunities in a fast-paced, innovative technology company.

Job Title:

Department/Unit:

 Technical Department

Reports to:

Chief Information Officer (CIO)

Internal Relationships:

·    Management Team

·    Customer Care Team

·    Technical Team

External Relationships:

·    Vendors and Partners

·    Clients or Customers

Job Summary

As a NOC Engineer, you will be part of a dynamic team responsible for maintaining the organization's network infrastructure. Your role will be crucial in ensuring the continuous availability and optimal performance of the network. Strong technical skills, attention to detail, and the ability to work under pressure are essential for success in this role.

Job Responsibilities - Key Result Areas

Network Monitoring and Maintenance

·    effectively monitoring the organization's network infrastructure

·    ensuring network availability, performance, and reliability.

·    proactive monitoring, identifying and resolving network issues

·    conducting routine maintenance tasks, and implementing preventive measures.

Ticket Management and Troubleshooting

·    Promptly responding to network issues, troubleshooting issues, and resolving them as per given SLA.

·    Accurately diagnosing problems

·    Coordinating with relevant teams for resolution

·    Documenting ticket details and resolutions.

Network Performance Optimization

·    Optimizing network performance by analysing network metrics

·    Identifying bottlenecks or areas for improvement, and implementing necessary changes or optimizations.

·    optimizing network configurations, capacity planning, and implementing performance enhancement measures.

Documentation and Reporting

·    Accurate and up-to-date documentation of network configurations, issues, changes, and resolutions

·    Maintaining network diagrams

·    Documenting standard operating procedures

·    Generating reports on network performance

·    Ensuring compliance with documentation standards.

Collaboration and Teamwork

·    Effective collaboration and communication with cross-functional teams, stakeholders, vendors, and customers

·    Clear and timely communication of network-related information

·    Providing technical support and guidance, and fostering positive working relationships.

Skills: Possesses expertise in networking technologies, network monitoring and troubleshooting, incident management, network equipment, network security, and excels in communication and collaboration.

Knowledge: ISP technologies, internet protocols, traffic engineering, data centre operations, SLAs, documentation and reporting, as well as industry standards and best practices.

Key Performance Indicators

·    Network availability

·    Online ticket closure

·    Internal projects (backhauls, router, BTS installation)

Education and Experience

Education

·    Certifications such as CCNA, CCNP, or equivalent are preferred

·    Bachelor's degree in computer science, information technology, or a related field.

Experience

·    Proven experience as a NOC Engineer or in a similar network operations role.

·    Strong knowledge of networking protocols, such as TCP/IP, DNS, DHCP, SNMP, etc.

·    Proficiency in network monitoring tools and technologies, such as SNMP monitoring systems, packet analysers, etc.

·    Familiarity with network equipment, including routers, switches, firewalls, load balancers, etc.

·    Understanding of network security principles and best practices.

·    Ability to analyse and interpret network traffic and logs to diagnose issues.

·    Excellent problem-solving and troubleshooting skills.

·    Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders.