2 Manufacturing Leader jobs in Nigeria
Manager - Business Process Improvement
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Role Summary
The Business Process Manager will be responsible for analyzing, designing, implementing, and monitoring core business processes across the organization from product development and supply chain to in-store operations and omnichannel customer service. The job holder will act as a catalyst for change, leveraging data and best practices to eliminate waste, improve speed-to-market, and ensure our internal operations support our creative and commercial goals.
Core responsibilities
Inventory Management & Analysis:
- Conduct in-depth analysis of existing business processes (e.g., range planning, line development, inventory allocation, markdown process, store opening/closing procedures, returns management).
- Maintain accurate inventory records across all channels: warehouses, stores, and in-transit.
- Execute and oversee regular stock counts (cycle counts) and full physical inventory audits across the warehouse and store network.
- Investigate and reconcile all inventory discrepancies promptly, identifying root causes (e.g., receiving errors, theft, system issues).
- Drive the process of stock adjustments, write-offs, damages and returns to ensure they are accurately recorded and authorized.
- Implement and enforce robust processes for goods receiving, returns, damages, and transfers to maintain data integrity.
- Develop and document standard operating procedures (SOPs) for all inventory-related tasks.
Merchandizing Management:
- Work with the MD to develop a balanced product range plan and strategy for each season.
- Analyze historical sales data, market trends, and competitor activity to identify opportunities and gaps in the assortment.
- Plan initial allocation quantities for new products across sales channels (stores and e-commerce).
- Manage in-season stock levels to maximize sales and minimize markdowns, making recommendations for promotions or markdowns when necessary.
- Produce regular and ad-hoc reports for key stakeholders, providing actionable insights on bestsellers, poor performers, stock cover, sell-through rates, and gross margin return on investment (GMROI).
- Work closely with the allocation team to ensure new deliveries and replenishment stock are sent to the locations with the highest demand.
Process Design and Improvement:
- Develop project charters, timelines, and resource plans. Secure buy-in from key stakeholders in design, merchandising, marketing, supply chain, and retail stores.
- Conduct time-motion studies, value stream mapping, and data analysis to identify bottlenecks, redundancies, and non-value-added activities.
- Lead and manage cross-functional process improvement projects from conception to sustainment.
- Foster a culture of continuous improvement by training and coaching team members on Lean and problem-solving principles.
- Establish and monitor key performance indicators (KPIs) to track the success of implemented improvements and ensure they are sustained over time.
Supply Chain and Distribution:
- Develop and implement strategies to optimize the entire supply chain, from Warehouse to stores and reverse logistics.
- Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.
- Manage inventory flow through the distribution network to ensure the right product is in the right place at the right time.
- Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.
Requirements
- Interested candidates should possess a Bachelor's Degree in any relevant field
- 5+ years of experience in a business process management, operational excellence, or senior operations role within the retail industry with a strong preference for fashion, apparel, or lifestyle brands.
- Experience within the fashion, luxury or life-style brand is mandatory.
- Demonstrable experience in leading cross-functional process improvement projects from conception to implementation.
- Hands-on experience with process mapping tools (e.g., Visio, Lucidchart, Miro) and project management software.
- Experience with retail-specific systems (ERP like SAP Fashion, Oracle Retail; WMS; OMS; PIM) is highly desirable.
Business and Process Improvement Officer, BIE
Posted today
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Job Description
Company Description
Aramex, established in 1982, is a global logistics and transportation solutions provider. Renowned for its customized services and innovative multi-product offerings, Aramex provides international and domestic express delivery, freight forwarding, integrated logistics, consumer retail, and e-commerce solutions. With over 600 offices in more than 65 countries, Aramex employs over 15,900 people worldwide. The company leverages technology for efficient last-mile delivery and is committed to driving sustainability through fresh thinking and innovation.
Role Description
This is a full-time, on-site role located in Ikeja for a Business and Process Improvement Officer, BIE. The officer will be responsible for overseeing and improving business processes, analyzing current workflows, and implementing strategic initiatives to optimize process performance.
Daily task include;
- Monitor and Analyse process performance data to identify areas for improvement, set KPIs
- Reporting using data analytics
- Implement advanced analytics and data visualization tools to gain deep insights into areas for improvement
- Leverage change management best practice
- Proficiency with improvement frameworks (e.g. Lean, Six Sigma)
- Excellent stakeholder engagement, facilitation, and analytical skills
Qualifications
- A bachelor's degree or equivalent qualification and/or relevant experience.
- Experience in logistics or transportation industry is a plus
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