305 Manager On Duty jobs in Nigeria
duty manager
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JOB DESCRIPTION
JOB OVERVIEW
JOB TITLE
DUTY MANAGER
DEPARTMENT
OPERATIONS
LOCATION
ABUJA
REPORTS TO
GENERAL MANAGER
GENERAL JOB DESCRIPTION
The Duty Manager is responsible for ensuring quality standards throughout the various departments and ensuring guests have an excellent experience. This role is responsible for overseeing accommodation, food and beverage, reception, and events. The role bearer will be working collaboratively with multiple units to ensure seamless day-to-day operational running of hotel.
DUTIES & RESPONSIBILITIES
· Ensure that each department delivers a consistently high standard of guest service.
· Carry out regular guest service delivery related inspections of all departments particularly Facility, Kitchen, Food and Beverage, Front Office, Laundry and guest apartments.
· Collaborating with unit supervisors to reduce guest complaints.
· Submission of periodic operations reports capturing daily business operations activities, risks mitigated as well as the execution of operational efficiency plans.
· Maintain effective cost control in all departments and reduce waste across Facility, Kitchen, and Food and Beverage.
· Plan and direct the daily operations and business events, ensuring quality service delivery and guest satisfaction
· Work with all departmental supervisors to ensure the smooth running of day- to-day operations.
· Monitor and ensure employee cleanliness, presentation, grooming and service delivery.
· Reporting apartment and furniture defects to all stakeholders.
· Be responsible for maximizing profit through the consistent delivery of the highest standard of service.
· Ensure consistent implementation and review of SOPs
· Be responsible for seeing to the resolution of all operational day-to-day queries, complaints or problems that arise.
· Ensures banqueting functions are properly supervised and coordinated
· Liaise daily with the receptionist and Team to forecast business on a weekly basis and plan accordingly.
· Maximize financial opportunities and achieve pro-active up-selling environment throughout the Premises.
· Ensuring the maintenance of up-to-date records of all company assets in the rooms
· Promote a positive employee relations culture through effective communication and regular team meetings.
· Other duties as may be assigned to you.
EDUCATION & TRAINING
· A bachelor's degree in any in any field and/or certification in hospitality.
KNOWLEDGE & EXPERIENCE
· A minimum of 7 years of experience in similar role.
SKILLS & ABILITIES
· Relevant hospitality operations certification required
· Strong knowledge and background in hospitality operations/management
· Strong communication, organizational and interpersonal skills
· Pays attention to details.
· Ability to work well under pressure.
· Excellent problem-solving and supervisory skills
· Proficiency in MS Office Suite, IT and software dexterity
· Conversance with Opera hospitality software is an added advantage
· Excellent knowledge of technical management, information analysis and of computer hardware/software systems
· Technical and analytical skills
Job Type: Full-time
Pay: ₦200, ₦250,000.00 per month
Duty Manager
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We are looking for a reliable and experienced Night Duty Manager to join our team. You will be in charge of keeping everything running smoothly through the night, from handling guest needs to making sure the hotel stays secure and operations stay on track.
If you are someone who is calm under pressure, great with people, and passionate about hospitality, we will love to have you on our team.
What we are looking for:
• Experience in hotel supervision or management (night shift experience is a plus)
• Strong communication and leadership skills
• A positive attitude and genuine care for guests
• Someone dependable, organized, and proactive
If this sounds like you, send us your CV or tag someone who might be interested
Hospitality Manager
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Job Title: Hospitality Manager
Location: Ologolo, Lekki, Lagos
Salary: ₦500,000/month (Negotiable based on experience)
Employment Type: Full-time
About the Role
We are seeking an experienced, well-connected, and highly charismatic Hospitality Manager to lead and manage a premium lifestyle and event space in Ologolo, Lekki. This is not just a management role, it's a position of influence. You must be someone who can own the space, represent its brand with excellence, and use your network and social capital to attract the right kind of energy, clientele, and events that will elevate the space to landmark status.
The ideal candidate is the person everyone knows, someone who can effortlessly blend hospitality, brand management, and operations, while ensuring every guest experience is unforgettable.
Job Responsibilities:
- Oversee the day-to-day operations of the hospitality space, ensuring smooth and efficient service delivery.
- Design and implement premium guest experience protocols, from first impressions to follow-ups.
- Maintain high standards of cleanliness, ambiance, music, lighting, and aesthetics.
- Relationship Management & Networking
- Leverage your personal and professional network to drive bookings, partnerships, and collaborations.
- Act as the face of the space, greeting guests, attending events, and hosting VIPs with poise and professionalism.
- Build and maintain strong relationships with regular clients, celebrities, influencers, and potential collaborators.
- Manage and coordinate private bookings, events, and activations.
- Work with event planners, decorators, entertainers, and vendors to ensure seamless execution.
- Curate the event calendar to maintain a vibrant and high-energy atmosphere throughout the week.
- Train, and supervise hospitality staff (waiters, hosts, cleaners, etc.).
- Coordinate with vendors for supplies, maintenance, and service agreements.
- Ensure all team members are aligned with the brand's tone, standard, and service philosophy.
- Work closely with management to achieve revenue goals, track KPIs, and manage budgets.
- Suggest and implement strategies to increase visibility, foot traffic, and profitability.
- Ensure compliance with health, safety, and legal regulations.
Job Requirements:
- Bachelor's degree in Hospitality, Business, or related field.
- 4+ years in hospitality or event management.
- Strong leadership, communication, and conflict resolution skills.
Who You Are
- A natural leader and people-person with presence, energy, and emotional intelligence.
- Exceptionally well-connected in Lagos' social, lifestyle, entertainment, or corporate scenes.
- Proven track record of managing high-end hospitality, lounges, lifestyle spaces, or events.
- Passionate about guest experience, aesthetics, and creating unforgettable moments.
- Comfortable taking initiative, making decisions, and being accountable.
- Tech-savvy and organized, familiar with booking software, reporting tools, and digital communication.
Hospitality Manager
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Today
L
Hospitality ManagerLaborHack
Management & Business Development
Lagos Contract
Construction Confidential
- Minimum Qualification :
- Experience Level : Mid level
- Experience Length : 3 years
Job Overview
We are seeking an experienced and detail-oriented House Manager to oversee the daily operations of a residential property consisting of multiple units, including a family residence, guest quarters, and a short-let rental. The ideal candidate will demonstrate exceptional organizational skills, financial acumen, and strong people management capabilities, while ensuring smooth day-to-day household operations.
Key Responsibilities
Property Management
Oversee daily operations of three residential units (two penthouses + one short-let rental).
Coordinate and supervise cleaning services (weekly).
Manage laundry services and pickup schedules.
Ensure timely payment of all utilities and recurring bills.
Maintain accurate financial records and monthly expense reports.
Reconcile fuel cards and other operational expenses.
Staff Management
Supervise household staff including drivers, nanny, and cleaners.
Coordinate staff schedules and manage time-off requests.
Communicate family schedules to relevant staff members.
Conduct regular staff meetings and performance reviews.
Handle staff-related concerns with professionalism.
Family Support
Manage family calendars and appointments.
Coordinate with drivers for transportation needs.
Prepare guest accommodations and ensure visitor comfort.
Assist with pet care (family dog).
Provide basic meal preparation when required.
Support travel arrangements and ensure the house is prepared for family trips.
Financial Administration
Maintain spreadsheets for household expenses.
Prepare monthly financial reports.
Manage vendor payments and service contracts.
Track budgets and categorize expenses.
Oversee inventory management for household supplies.
Required Qualifications
Essential:
Minimum of 3 years' experience in house management or a similar role.
Strong financial management and spreadsheet skills.
Excellent organizational and time management abilities.
Proficiency with calendar management systems.
Strong leadership and people management skills.
Cooking skills (preferred but not mandatory).
Personal Attributes:
Exceptional discretion and trustworthiness.
Professional demeanor with excellent communication skills.
Proactive, solution-oriented mindset.
Ability to work independently with minimal supervision.
High attention to detail and accuracy.
Cultural sensitivity and adaptability.
Strong work ethic and reliability.
Working Conditions
Accommodation: Live-in role with private quarters provided.
Schedule: Full-time with flexible hours and regular time off.
Environment: Residential property in Yaba, Lagos.
Compensation & Benefits
Competitive salary (commensurate with experience).
Private accommodation provided within the property.
Medical insurance coverage.
Paid annual leave.
Professional development opportunities.
Long-term career growth potential.
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Hospitality Manager
Posted today
Job Viewed
Job Description
Job Overview
We are seeking an experienced and detail-oriented House Manager to oversee the daily operations of a residential property consisting of multiple units, including a family residence, guest quarters, and a short-let rental. The ideal candidate will demonstrate exceptional organizational skills, financial acumen, and strong people management capabilities, while ensuring smooth day-to-day household operations.
Key Responsibilities
Property Management
Oversee daily operations of three residential units (two penthouses + one short-let rental).
Coordinate and supervise cleaning services (weekly).
Manage laundry services and pickup schedules.
Ensure timely payment of all utilities and recurring bills.
Maintain accurate financial records and monthly expense reports.
Reconcile fuel cards and other operational expenses.
Staff Management
Supervise household staff including drivers, nanny, and cleaners.
Coordinate staff schedules and manage time-off requests.
Communicate family schedules to relevant staff members.
Conduct regular staff meetings and performance reviews.
Handle staff-related concerns with professionalism.
Family Support
Manage family calendars and appointments.
Coordinate with drivers for transportation needs.
Prepare guest accommodations and ensure visitor comfort.
Assist with pet care (family dog).
Provide basic meal preparation when required.
Support travel arrangements and ensure the house is prepared for family trips.
Financial Administration
Maintain spreadsheets for household expenses.
Prepare monthly financial reports.
Manage vendor payments and service contracts.
Track budgets and categorize expenses.
Oversee inventory management for household supplies.
**Required Qualifications
Essential:**
Minimum of 3 years' experience in house management or a similar role.
Strong financial management and spreadsheet skills.
Excellent organizational and time management abilities.
Proficiency with calendar management systems.
Strong leadership and people management skills.
Cooking skills (preferred but not mandatory).
Personal Attributes:
Exceptional discretion and trustworthiness.
Professional demeanor with excellent communication skills.
Proactive, solution-oriented mindset.
Ability to work independently with minimal supervision.
High attention to detail and accuracy.
Cultural sensitivity and adaptability.
Strong work ethic and reliability.
Working Conditions
Accommodation: Live-in role with private quarters provided.
Schedule: Full-time with flexible hours and regular time off.
Environment: Residential property in Yaba, Lagos.
Compensation & Benefits
Competitive salary (commensurate with experience).
Private accommodation provided within the property.
Medical insurance coverage.
Paid annual leave.
Professional development opportunities.
Long-term career growth potential.
Hospitality Manager
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OgbeniHR is a people-focused HR solutions provider helping businesses and professionals grow. We specialize in recruitment, CV revamps, training, payroll, compliance, and HR outsourcing. With a fast-track hiring process, we fill roles within 3 to 7 days. Our goal is simple: to make HR seamless, practical, and growth-driven.
We are recruiting to fill the position below:
Job Position: Hospitality Manager – Shortlet Apartment
Job Location: Obalande, Lagos
Employment Type: Full-time
About the Role
- We are seeking an experienced and customer-focused Hospitality Manager to oversee the daily operations of our shortlet apartment.
- The ideal candidate will ensure a seamless guest experience, manage property upkeep, supervise staff, and maintain high hospitality standards.
Key Responsibilities
- Oversee day-to-day operations of the shortlet apartment.
- Manage guest check-ins, check-outs, and inquiries promptly.
- Ensure rooms and facilities are clean, well-maintained, and guest-ready.
- Supervise and coordinate housekeeping, maintenance, and support staff.
- Handle guest complaints and resolve issues quickly and professionally.
- Maintain booking schedules, coordinate with online platforms, and manage occupancy rates.
- Monitor budgets, expenses, and inventory for supplies.
- Uphold safety, security, and compliance standards.
Requirements
- Candidates should possess a Bachelor's Degree, HND / OND qualification.
- Minimum of 3 years of experience in hospitality management, hotel operations, or similar role.
- Strong leadership, communication, and customer service skills.
- Knowledge of booking platforms (e.g., Airbnb, ) is an added advantage.
- Ability to work under pressure and handle multiple tasks efficiently.
- Good problem-solving and organizational skills.
Remuneration
Competitive and commensurate with experience.
Method of Application
Interested and qualified candidates should send their CV to: using "Hospitality Manager" as the subject of the mail.
Night Duty Manager
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We are a reputable organisation,providing support for hospitality firms.Due to expansion,our client a 5 star hospitality establishment in Lagos,required the services of a Duty Manager whom shall perform the following:
Taking charge as the GM and head of operations at night
Overseeing the activities if all department at night
Ensure smooth bookings in of both VIP and non vip at night
Ensure proper coordination between department during night shifts
Any other responsibilities that may be assigned.
Job Type: Full-time
Pay: ₦150, ₦200,000.00 per month
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duty manager hotel
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Job Description – Duty Manager (Hospitality Industry)
Position Title: Duty Manager
Location: Lagos, Nigeria
Industry: Hospitality (Hotel)
Salary: ₦300,000 monthly
Reports To: Hotel Manager / General Manager
Position Summary
The Duty Manager is responsible for overseeing hotel operations during shifts, ensuring exceptional guest service, smooth departmental coordination, and quick resolution of operational issues. The role requires strong hospitality experience, leadership skills, and the ability to make quick, effective decisions.
Key Responsibilities
- Oversee daily hotel operations, ensuring smooth running of front office, housekeeping, and F&B.
- Act as the first point of contact for guest complaints and resolve issues promptly.
- Supervise and support staff during shifts, ensuring service excellence.
- Conduct regular inspections of guest rooms, public areas, and facilities.
- Ensure compliance with hotel policies, health & safety, and service standards.
- Coordinate with other managers to support events, bookings, and VIP guests.
- Prepare duty reports and communicate key shift details to management.
- Monitor staff performance and provide coaching where needed.
Qualifications & Requirements
- B.Sc./HND in Hospitality Management, Business Administration, or related field.
- Minimum of 3–5 years' experience in hotel/hospitality operations.
- Strong leadership, communication, and customer service skills.
- Ability to handle pressure and resolve conflicts quickly.
- Good knowledge of hotel software systems (PMS).
- Flexible to work shifts, weekends, and holidays.
HOW TO APPLY :Interested candidate can forward their CVs to using the job title as the subject of the mail
Job Type: Full-time
retail manager
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JOB DESCRIPTION – RETAIL BUSINESS MANAGER
PURPOSE OF THE POSITION
Responsible for leading Dreamworks strategy and operations to deliver results for the Retail business. Responsible to drive retail business and operations to ensure the achievement of growth and market share in the Region.
REPORT: This role reports to the HEAD, COMMERCIAL
LOCATION: Lagos, Nigeria
WORK MODE: Onsite
TASK DESCRIPTION (Prime Responsibilities)
UNIT OVERSIGHT/LEADERSHIP FOR RETAIL OPERATIONS AND BUSINESS:
- Plan, develop, evaluate and implement strategic initiatives to drive the Retail Business.
- Responsible for the daily operational decisions of the Buisness Unit.
- Responsible for providing leadership and revenue generation across all Retail Locations
- Provides outstanding customer service to all internal & external clients, and pursues open dialog with clients and guests to ensure high satisfaction.
- Plans, evaluates and revises procedures and practices to ensure efficient, effective workflow and quality standards.
STRATEGY:
- Develops the strategy and plans for the Business Unit.
- Prepares and manages the annual budget for the Business Unit budget and secures subsequent approval, tracks expenditure and ensures adherence to the budget.
- Defines the operating framework and policies for the Business Unit and ensures compliance with internal quality standards.
- Collaborates with internal and external stakeholders to ensure seamless execution of services within and outside the Business Unit.
CORE RESPONSIBILITIES:
- Oversees and manages the retail business unit, spearheads full Profit and Loss (P&L) responsibility for sales; Manages/enables the business with the objective of maximizing sales and profitability.
- Develops and implements short and long-term business plans to increase market share and profitability by actively managing financial performance for the business.
- Determines and develops an optimal portfolio of categories to counter competitors' strategies and respond to customers' needs .
- Monitors and analyzes findings from competitor and market intelligence data, assesses its impact on the business strategy, and provides periodic feedback to senior management.
- Oversees and provides direction on the long-term plan and strategy for the development of categories within the Stores.
- Oversees and manages the creation of merchandise plans for all categories based on insights gained from merchandise analytics, customer preferences, historical trends, and future outlook.
- Oversees and ensures that the buying function is in compliance with the principal/supplier contract principles to achieve the strategic and financial objectives of the category.
- Defines standards, processes, and procedures, and establishes guidelines to increase the overall efficiency levels of all functions within the Buisness
- Drives category discounts and promotion decisions, ensuring adequate gross profit (GP).
- Formulates and implements store strategies and procedures to maximize sales, profitability, and the commercial performance of all retail outlets for the Business.
- Oversees and works with retail operations to ensure that store displays and inventory levels are adequate to meet the forecasted sales budget.
- Formulates and develops Key Performance Indicators (KPIs), monitors performance against the plan, and initiates remedial actions in case of discrepancies between actual and expected performance.
- Provides periodic sales and revenue forecasts to senior management in an accurate manner and develops action plans to achieve set revenue targets.
- Stays informed about upcoming competitor services and products, new sales techniques, and market information through research, continued education, and professional growth.
PEOPLE MANAGEMENT:
- Defines goals and key performance indicators for each member of the team and ensures the effective implementation of the Buisness performance management process.
- Develops talent within the team by providing guidance, mentoring, and coaching to achieve the defined goals.
- Promotes a culture of feedback and coaching in the Business Unit by providing ongoing feedback, identifying development needs, and coaching employees on areas of improvement.
REQUIREMENTS
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Proven experience as a Retail General Manager or in a similar senior retail management role, preferably within the ICT or Pharmaceuticals industry.
- Strong business acumen with a demonstrated track record of driving sales growth and profitability.
- In-depth knowledge of retail operations, inventory management, visual merchandising, and customer service best practices.
- Excellent leadership skills with the ability to inspire and motivate teams to achieve high performance.
- Strategic thinking and problem-solving abilities, with the capacity to make data-driven decisions.
- Exceptional communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Proficiency in retail software and systems.
Job Type: Full-time
Ability to commute/relocate:
- Lagos: Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time
Pay: ₦300, ₦500,000.00 per month
Retail Manager
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Today
N
Retail ManagerNASCON
Sales
Lagos Full Time
Manufacturing & Warehousing Confidential
- Minimum Qualification :
- Experience Level : Mid level
- Experience Length : 3 years
JOB PURPOSE
A Retail Manager is responsible for developing and executing trade marketing strategies that drive brand visibility, product availability, and sales growth in retail environments. The role bridges the gap between marketing and sales, ensuring that brand plans are effectively translated into retail trade programs that maximize consumer engagement and retailer support.
He will work closely with the following business partners: Marketing, Sales & Factory
JOB RESPONSIBILITIES
Strategy & Planning
- Develop and implement trade marketing plans aligned with overall brand and business objectives.
- Design retail-focused marketing campaigns to enhance product visibility, off-take, and market share.
Conduct trade segmentation to tailor strategies for modern trade, general trade, wholesale, and e-commerce retail channels.
Retail Execution
- Plan and execute in-store promotions, activations, and merchandising activities.
- Ensure planogram compliance, POSM (Point-of-Sale Materials) deployment, and promotional displays at retail outlets.
- Manage retail branding projects such as shelf signage, end-cap displays, gondola branding, and digital screens.
Monitor execution quality across retail touchpoints through field visits and market audits.
Trade Engagement
- Build strong partnerships with retail customers to secure visibility and prime shelf space.
- Negotiate with retailers for trade promotions, joint business plans, and category development initiatives.
Design incentive schemes for retailers and distributors to drive product push.
Consumer Insights & Analytics
- Conduct retail audits and shopper studies to understand consumer buying behavior at the point of sale.
- Monitor competitor activities in retail outlets and propose counter-strategies.
Track ROI of trade marketing spend and optimize promotional budgets for maximum impact.
Collaboration & Cross-Functional Alignment
- Work closely with the sales team to ensure alignment between trade programs and field execution.
- Liaise with the brand marketing team to adapt above-the-line campaigns for retail activation.
- Coordinate with supply chain and logistics to ensure timely availability of promotional stock and POSM.
Itemizing, shortlisting and approving promotional items.
COMPETENCE REQUIREMENTS
- Strong understanding of retail trade dynamics (modern trade, traditional trade, wholesale, e-commerce).
- Knowledge of shopper marketing principles and consumer behavior at the point of sale.
- Excellent skills in merchandising, retail promotions, and trade negotiations.
- Strong analytical ability to interpret market data, track ROI, and derive actionable insights.
- Project management and organizational skills to handle multiple retail campaigns.
Strong communication and interpersonal skills for retailer engagement and internal collaboration.
Performance Metrics (To be modified per business objectives):
- Increase in retail sales volume and market share.
- Improvement in product visibility and availability at key retail outlets.
- ROI on trade marketing spend.
- Retailer satisfaction and engagement levels.
Execution excellence in promotions, merchandising, and activations.
QUALIFICATION/EXPERIENCE
- Bachelor's degree in Marketing, Business Administration, or related field (Master's degree preferred).
- 3–5 years of experience in Trade Marketing, Retail Marketing, or Sales (FMCG experience is highly valued).
- Proven track record of managing retail trade marketing programs across diverse channels.
Have prior experience working within the Northern Nigerian market, including familiarity with its consumer dynamics and distribution landscape
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